Let me put it this way. I took the time to fly up from AZ and buy a car here and drive it back…read more Even though they are used rentals, for the most part, they have decent milage and in nice shape. I did a lot of comparison shopping with Enterprise, Craigslist and major dealers and couldn't beat the prices. Gus aka Dave, was a good guy to deal with.

Terrible. Set up an…read more"Appointment", week and a half in advance, to look at a few vehicles. Was told I would receive a call from the manager to confirm. After about three days of no call, I give them a call back. I am told they have ONE of the vehicles and are still working on getting the others. I let them know that it's fine, I was just calling to confirm my appointment. So five days later, I arrive, they tell me they do not have ANY of the vehicles i requested and that it was my fault for not confirming my appointment. Even though I have now called this company twice to confirm my appointment well in advance. Thanks for the waste of time.

Much of this place is solid. They were supposed to have uber vouchers but they didn't work. Going…read moreback in, it's not clear where you're supposed to go or who to talk to. When someone finally decided to ask if I needed help, I mentioned it to him. He dismissed the feedback and said I should just talk to any one of the people at desks. Everyone not helping a customer was circled around one desk and did not seem approachable. Just having a person dedicated to point people in the right direction would do so much.

Everything went amazing !! The process from beginning to end ! Esme was fantastic ! Talk about a…read moreflawless transaction even knowing she is new. ! Mike her manager was super nice and very informative , I'm super happy with my purchase. I noticed the GM walking around being part of the team super involved I am impressed that he was not just another GM sitting in his office. He was running around and being super involved and attentive to everything and everyone around him. I have to say this team is fantastic and we will be back soon to purchase another vehicle for my husband! Thank you Walser Toyota I love my first edition 2024 Land Cruiser !!

Erik runs one of the best small dealerships I have seen in the twin cities and all of his inventory…read moreis affordably priced. All his vehicles not only look good but are mechanically sound and I would most definitely refer family and friends here. Erik is not like most crooked dealers in the Twin Cities. He is Honest, fairly priced, and very reasonable.

Great Customer service, & Well maintained I've been coming to these guys for about 5 years now…read morenever had a problem they are always polite and very reliable

DO NOT take your vehicle for service here! They are crooks. Had my brakes replaced and they were…read moresqueaking after one week. Brought it back to have them fix the squeak and they still squeaked! Took it to my local mechanic and they showed me the cheap parts they used. Will never purchase a new vehicle here again or get service done! It's Beware

I can't figure out how to reply to you Cody but I'm not sure what you're talking about because you…read morecurrently have my vehicle... I've had to bring it back multiple times because the problem is not fixed and you guys claim it is! You've gotten thousands of dollars and it still has the same problem. Anyone in my position would be angry. SAVE YOURSELF!!!! Never bring your car here! THEY ARE SCAMMERS! They took thousands and didn't fix the problem but claim they did so they won't do anything for us! The service manager is rude and they mainly converse with us over texting which is so unprofessional. Take pride in your work and fix the problem we paid you for!

If you're reading these it probably means you're in the market for a new car. And you're probably…read morefeeling overwhelmed like I was just a few weeks ago but I'm telling you, this is the place to go. Ask for Joseph Skidmore. I knew what I wanted very specific after hours of comparing brands, vehicles and models and trying to price out what I could afford. Joseph made it happen. He asked me questions about my life helping to narrow down which vehicle might fit my family and me best. He also patiently listened to and answered all my 900 questions without judgement. He found me something even better than what I thought I wanted. Buying a car takes awhile and even the manager, Leonard took time to bring me snacks and water. He made me feel welcomed. I love my 2025 Honda Pilot and am so grateful Joseph was there for me when I needed an expert. He will be my first call when I'm ready to buy a car again .....in about 10 years LOL. Until then, I will just help my friends find Joseph & Luther Hopkins Honda when they are in the market.

Jan was easy to work with and very communicative. I contacted him via email and then quickly…read moreconnected via text. He was accommodating and understanding when I requested he hold the vehicle I was looking at since I was driving 2.5 hours to see it and couldn't make it in until 7pm after work. He did say there were other inquiries throuhgout the day, but stood his ground and held the vehicle like he said he would. Easy test-drive and purchasing experience. In & out of the dealer within 90mins. Love my new Honda!

I went back to my Honda dealer to get the recall on the fuel pump recall addressed and boy did they…read moreknock the ball out of the park. I was provided a loaner and was out of there in 15 minutes. Many Thanks to the Service Team at RBH!!!

This is a convenient place to service my car, but I am so tired of the constant upsales. As someone…read morewho needs to trust the mechanic, I rely heavily on honesty. It is impossible to trust them anymore. An appointment just months after another spawned many more things that "needed attention". Now they want the customer to pay a fee for the credit card. I can't imagine they prefer checks that can so easily be uncollectible and untraceable - but they do. This fact isn't listed in the appointment reminders; once at the shop, you don't learn it until the end of the appointment. Way too late. They actually told me they would pay for an Uber to take me home and get my checkbook! I suggested they waive the $10 fee rather than the Uber fare, which would have been much higher. I have tried "Send a Message" and "Text Us" on their contact page, but there has been zero response.

bought 2020 GMC Terrain from them with 70k miles. There inspection process was awful. said was good…read moreto go but found a lot of things not right with car! DO NOT buy from them!

Absolutely awful! The staff is friendly enough. But could not fix my car. Brought my car with 30k…read moremiles (purchased brand new) due to check engine light. After 3 different times of bringing it in they still could not figure out the issue. Would not issue a loaner car and forced me to pay for a rental. Over a week later of paying rental out of pocket. Still could not fix. I've asked repeatedly for details of the work done and received nothing back. Will never return. Will never buy another Buick. WHAT A JOKE

Awesome service, they took good care of my car, I will recommend them to any one, I will be back…read moresoon

I've been coming here for a couple years for service since I moved. I am ready to drive a little…read morefurther away to avoid these guys. I do not trust them at all with servicing my car, being honest, or respecting my time. Most recently I had an appointment for a free battery check because there seemed to be a couple electrical things going on. I wanted to rule out the battery. I told them what I had been noticing and what was not working. Sure enough they said it failed a battery test. (Mind you I had been in recently and it had passed then). $500 to replace the battery and guess what the actually issues I was having persist. Clearly the battery was not the problem. Before the service appointment I received a call which I answered as I assumed it was related to the appointment. Nope, just one of their sales people trying to "buy" my car aka sell me a new one. Wasting my time while I was at work. I told him I liked my car and not interested. I'm still getting spam emails from them trying to "buy" my car. These might seem minor and maybe like I just have some trust issues. Except the last time I was in they put my tires on wrong and let me leave with burning rubber and the car vibrating. The smell was horrendous. At first I thought it was a dirty rag they left but it got progressively worse as I tried to go home. To fix it they replaced the perfectly good tires they ruined but who knows what other damage they did. Not sure if it's the mechanics or the guy trying to sell me services that shouldn't be done like rotating my rotational tires.

A+ for customer service. I stopped in on a Friday night during a snow storm. One of the wiper…read moreblades broke on my car. After I picked up a replacement and tried to attach it the new blade didn't work. The guys working (Serio and the manager) actually came outside in the storm to help me. Incredible. Thanks guys!

I wanna specifically point out Sergio and Shawn(Shaun?) for helping out. I had an issue with what I…read morethought was my front left brake pad being worn out, but Shawn helped me deduce that it was actually my back left, figured out with me what to do to get the issue resolved, which is due to a motorized parking brake issue with this year of my car. Sergio was awesome with helping me return the brake pads I got, and made sure I knew the proper course of action to continue. Both are absolute class acts, 6/5 actually but 5/5 because that's as high as it lets me go. Whatever y'all are paying them, it ain't enough haha