9.30.23 Lightbulbs for trailer. The gentlemen who helped me…read morewas nice and friendly. I just needed lightbulbs for the trailer. For some reason the trailer lights are not working. 2 pk of bulbs was $7.50! Wow, that's crazy to me. Unfortunately it was not the bulbs. So I guess the trailer need to go to repair shop. Would stop here again when needed.

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I had an unexpected pleasant experience this morning. I was on the way home from work and I…read morestruggled with the resistance of my steering wheel. I sought out to resolve the issue at the nearest point of resolve, which happen to be advanced auto parts on 529. Every time I come to the store, no matter how many customers are in the process of caring for their car, it seems to be a calm, serene air about this particular location. The people are always nice. They always make sure that you are satisfied with your selections. I arrived at the store pretty early and it didn't feel like anybody in the store needed a cup of coffee. They were quick to assist me. Answered my question, even compared prices with the competition to make sure I'm getting the best deal and I was out after a short, pleasant conversation. I would have to say an ideal experience, put a little steering fluid in the right location and it was smooth sailing.

Amazing service and friendly employees probably the best experience I've had in a long time in…read moreparts store will be coming back again !

The guys here are very helpful. They don't always have the…read moreright parts I'm looking for but they are much better than Auto Zone down the street.

Brandon was extremely helpful and informative I appreciated his help so much! He even helped out…read morewith the issues on my car and was able to lead me to someone reliable.

This place is full of men that talk down to women and when we tell them what we need, they laugh at…read moreus and then get surprised when you get angry. They sold me a faulty battery and tried to argue that they didn't need to give me a new one even though if it died before a year they needed to give it to me and they said well you weren't he is gone and you already used it for the second battery and I said I argued I said yes I know that but it still shouldn't have died before years was up so give me my battery and he starts laughing.

I asked a simple question: what is the return policy? An employee who wasn't even involved in the…read moreconversation decided to tell me that I should take it to an actual mechanic instead of testing parts. The comment was rude, dismissive, and completely unnecessary. What made the interaction even more frustrating is that he had no idea that my father and brother are mechanics and were the ones advising me on what to purchase. His attitude came across as condescending and, honestly, somewhat chauvinistic. As a woman, I felt like I was being talked down to rather than helped. The young gentleman, Kayden, was the complete opposite. He was helpful, informative, professional, and treated me with respect. Kayden provided excellent customer service and is the reason I'm giving any positive feedback at all. Management should take note: Kayden is an asset to your store. The older employee needs to work on how he speaks to customers.

They are not knowledgeable about cars. If you don't have a…read morepart number that you can put in their computer. You may as well go somewhere else. I guess if you need motor oil, battery or washer fluid or perhaps something you could pull off the shelf you'll be ok. But don't ask any technical questions as they probably won't have an answer for you. Just saying... Sorry Auto Zone

The woman working the register (seemed to be a manager) was dismissive to me as she was too busy…read moreflirting with a man. She was more helpful to my husband and called him pet names, overall odd behavior. She spoke to both of us like we were dumb. They are not knowledgeable at all, they had my husband go behind the counter to point at what he needed.

Tried to make a return the girl working told me they didn't have 100 in the register and told me to…read morewait 10 mins rather then asking me to come back later so I waited 10 mins nobody came in the store at all so I left came back a hour later and she still said the same thing wait 10 minutes so I bought another part instead and they didn't have 40 change to give me for 100 do I had to go across the street to the gas station for change . I will never go to this location again if I do I'm bound to put hands on someone in there

I used to go to this location for ALL of my parts needs. Nope, no more. So Im at the counter and oh…read moreI'm sorry I'm making you sigh so much during my transaction because your employee sold me the wrong bulb. And when I asked to use a nut driver to install the bulb he just pointed to a toolbox and said there may be one in there. I looked over and saw the most dysfunctional and mixed batch of tools I've ever seen. I would've been looking through that shit show of mixed tools for an hour. Act like you give a damn. And organize your damn toolbox.