Just wanted to give a huge thank you to the gentleman today that actually didn't think I was a dumb…read moreblonde.... Unlike AutoZone down the street. He took the time to locate the part, and I brought a piece in to make sure that it fit. I would say this is a female, friendly auto parts store. Ladies DON'T bother with AUTO ZONE as you will be looked down on. This men are professional gentlemen eager to assist. Thank you Kindly, Blonde in black Audi TTS

Based on my last online review i've decided not to do anymore online purchasin. my experience…read moreyesterday was horrible. I tried ordering a part needed that day my preferred store was unavailable another location had it so i ordered it, drove all away across town and I was told it would not be there until tomorrow.

Wow, the service here is on another level! The short version - They are caring, honest, thorough,…read moreefficient, and really put clients first while communicating every step of the way. The long version - I had a bad experience at a different shop where my first call was great but my on site experience was terrible so I decided to call around. Cody answered and really set the tone for a wonderful experience. He was kind and accommodating, but I was still skeptical. So I showed up and was greeted right away even though a handful of people were already in line. As another employee walked by, he also greeted us and let us know it would be just a couple minutes. The place is bright and clean with a very comfy waiting area that includes drinks and snacks. The line moved quickly and Mike was the one who checked me in. He took the time to find out what my concerns were and asked questions to get as much info as possible for the tech. Even with other clients there, Mike gave me his full attention and didn't rush, yet everything was efficient and thorough. You can tell he genuinely cares about helping people and that's the vibe I get from the whole team there. I was able to take the shuttle home even though the regular driver was off that day. Curtis (an advisor) filled in and was so friendly. At this point I was still holding on to a little of that skepticism because I've been a service advisor, I've had over 100 vehicles, driven over a million miles, and had work done in at least ten different states at countless shops. I know electrical issues can be difficult and some techs just push them out the door without doing any work. Luckily that's not the case here. I got a call from the technician the same day. He explained what was going on so far, asked a couple questions, and let me know what the plan was. Again, no rushing, just kindness, caring, and good energy. I'm sorry I didn't clarify his name, I heard Muño but I could be way off. Either way, as a customer, he was one of the best technicians I've talked to. I later got a text with the inspection report. It was clear, thorough, and had videos of my vehicle along with pre recorded videos that explained some of the systems and issues. Then I get a call from Mike and we talked about how to prioritize the repairs since I'm on a budget. He didn't try to make me feel bad for not being able to get some of the work done, he didn't change his tone and rush me off the phone. He was compassionate and gave me honest feedback about which things are safety concerns and which ones I can come back for when I'm ready. I am so impressed with the whole team at this location and love the fact that everyone communicates so well. I didn't have to call them once and I was able to text if I did anything. I don't think you'll find a more caring team anywhere. I've had plenty of good advisors, good managers, and decent techs individually, but in 30 years of vehicle ownership, I have not found a place where every single person down the line held the same standard of honesty and kindness. This is now my go to shop for everything and I don't even live nearby! So if you need work, even if you're 20 miles away, this is the place you need to go!! Side note, check out their site for easy scheduling or special offers.

They have the best customer service. Only bring my car here now for services. I got a tired changed…read moreat a different place and I had no idea they messed it up until I brought my car in for a tire rotation to Christian's and they fixed the issue for me.

Incredible communication and the best price. The tech that…read morecame out, a young man named Kieffer was polite, professional, knowledge and above all else diligent! Seriously, I couldn't have imagined better service. They were also very flexible with scheduling. Do not hesitate! With so many customer service horror stories around it was refreshing to find a company built on old school service! Kudos, you're at the top my list next time there's an issue.

They are awesome! No need to go to an auto repair shop and wait all day for your car! Call them and…read morethey will come. His prices are less than the brake and auto shops too. Highly recommend and you DO NOT have to leave your house !

IMPORTANT NOTE - most Battery Plus locations will not replace batteries in any iPhone older than an…read moreiPhone-10. This location is the only Batteries Plus location that will still service older iPhones - like my iPhone8. I did find another store that would service iPhone8's but their price was substantially higher than the price at Batteries Plus MONDAY - Scheduled an appointment for replacement of a battery in an iPhone. Got an email confirming my appointment. I arrived at the appointed time and was told that they didn't have a technician on Monday and couldn't do the battery replacement. In their defense (at least partially), they did try calling an hour before my appointment but their call was blocked by my call-blocking software. Warning - don't rely on their email confirmations. TUESDAY - I made an appointment and returned the next day. The technician (assistant manager) was prepared and had the replacement battery at the counter - ready to install. He said the installation would take 30-45 minutes. I returned 45 minutes later and the installation was complete. Very satisfied with their service Friendly staff, good service, fair price.

They have never let me down They always have a wide range and wonderful selection of batteries some…read moreof the most hard to find items can still be found at batteries I enjoy going there and I will continue going there if you have any issues or problems I would suggest that you go to Battery Plus

Steve is wonderful! He tells me everything that needs done right now and what can wait which says a…read morelot about Steve--he's honest and that is something that's very important-I can trust him. I come to this particular location due to Steve and Brent--these are my "go to" guys. They do an excellent job and get my car done fast too. I highly recommend this Midas!!

I made an appt for front brake pad replacement and was told it wouldn't take very long. I dropped…read moremy car off at 12:00, called to see how things were going at 2:00 and was told my car was in the bay. I called back at 5:15 to see what the status was, and was told nothing had been done on my car yet. The fact that there was NO communication from anyone at Midas was most aggravating. I'd taken the day off from work, was stuck at home all day with no car, and missed my kid's first match. All of this could've been avoided had Midas been up front and communicated with me. Horrible first impression, and they didn't seem to care about the inconvenience. AVOID THIS PLACE! They're lucky they got 1 star-I'd go 0 but you have to give at least a star.

I got in and out fairly quickly! I only went in for an oil change today. The employees were all…read morekind and polite. They also didn't push super hard to get additional services completed. Just a standard ask without pressuring to get more which was nice! I cannot speak on the other services offered, but I recommend this location for an oil change!

No appointment but got right in on a Sat. morning. I had the online coupon for synthetic and had…read moreit done. I was talked into more than I went in for, but that's on me. Totally convenient and easy to drop $231.63. Oddly specific? Yes.

Just fine. Pretty typical Speedway, pretty typical gas station/convenience store. Gas prices were…read morepretty good for the area. Decent selection of drinks and snacks. Friendly service, even though the one clerk was fairly busy. In and out quickly. Awkward to get in and out of during heavy traffic.

my previous review was removed. who bribed who? i come to speedways for cheap gas and clean…read morefacilities. the cashier was nice and competent. but she was behind a long sheet of bulletproof plastic. the floors were disgusting the bathrooms were disgusting. it was chaotic. every customer seemed to have just qualified for parole. the gas was outrageously priced. homeless man on the curb . bad news all around

I wouldn't normally review a service like this but I just had to get on here and say what a…read morepositive experience I had. I've bounced around to a lot of different places to get my oil changed in the area -- either they try to upsell me on things I don't need, or don't complete the task in the estimated amount of time, or are just rude. I spoke to two different men while dropping off and picking up and both were professional, kind, and polite. My car was done on time. They even made sure I got the coupon that was running for an oil change (i was unaware of). I'm not sure what measures they take while grabbing your car, but as far as entering the building and dropping off / picking up, they are taking precautions for covid. The floor is marked for safe distancing, they wear masks, and there are barriers up.

Came in at 9 am for an appointment, for an alignment and oil change. After my services were…read morecompleted and I left. I get down the road and my steering wheel is way off to the left after "Bret" told me that it was straight. Don't lie to your customers. It's ridiculous. I come back and express my concerns and that I was pretty irritated, his answer was "well we can do it again if you want" no your gonna do it again. I paid $209.99 for a lifetime alignment, he was irritated that I came and brought my car back. Don't bring your car here ever. All the other reviews were correct about this place. Upper management needs to look into this crap. Unacceptable Firestone. I will be taking my car somewhere else after this!