wonderful customer service!…read more on my first visit to this location, Heidi went above and beyond to help me install my new wiper blades...in the freezing cold! and she even cut off the duct tape i had holding my broken blade on with. She was so nice and helpful! On my most recent second visit, Joe (the store manager?) came out in the ever present freezing cold of Columbus to test my battery and then carry it in and even offered to charge it up to see if it is a good battery. 2 great experiences here, so even though there is a auto zone closer to my house, i will drive the extra distance because Heidi and Joe have been incredible!!

Strangely enough, I know exactly what I was getting but, the sales associate ( India descent )…read morerefused to acknowledge that I knew what I was talking about. Therefore informed him that before he came in, I checked online and it confirmed it was in stock at this location. Still yet, I was made to feel less than because I was a female. Keep in mind, I have rewired my electrical system in my car, and I change my own oil, upon many other repairs I have made. So I was pretty taken back by his response to me. The gentleman didn't even ask me the make a model of my car ( wasn't parked where he could see it ) nor did he even try to look it up in their system. Drove one block down to advanced auto and what do you know, they know exactly what I was talking about and I was in and out in less than five minutes. Just because we are females, please don't underestimate us. This absolutely disgust me in every way possible!!!!!

Friendly, trustworthy staff. Extremely clean, dog friendly, snacks and beverages available while…read moreyou wait. Family, friendly bathroom with changing table and spotless, might I add! Overall extremely impressed! Highly recommend Christian Brothers for your automotive needs. Having car repairs or maintenance is typically pretty worrisome so, go see these guys and let them ease your mind. Thank you, gentlemen. Sincerely, Candice & Winter

To say they are thorough here is an understatement...having your car serviced here is like a walk…read morethrough tomorrow land. They truly go above and beyond service-wise. Friendly, fast and friendly!

I had what I feared was a transmission issue and thrilled to have a mobile service evaluation. The…read moreappointment was scheduled easily, they were prompt, through and fairly priced. The mechanic went above and beyond my expectations. Highly recommend! Thankfully, it wasn't the transmission. It was more like operator error.(Long story)

Keiffer and Chris were absolutely amazing. This was my first time using a mobile mechanic so I…read moredidn't know what to expect. They made the process simple and their prices were reasonable. They were honest with me that my front brake pads did not need changed yet which I am not sure many others would have been. They definitely went above and beyond to get the job done and I really appreciate their work. I am relieved knowing I have an honest mechanic I can call when needed and he will be there to help me out!! Thanks so much Monty's Mobile Repair

IMPORTANT NOTE - most Battery Plus locations will not replace batteries in any iPhone older than an…read moreiPhone-10. This location is the only Batteries Plus location that will still service older iPhones - like my iPhone8. I did find another store that would service iPhone8's but their price was substantially higher than the price at Batteries Plus MONDAY - Scheduled an appointment for replacement of a battery in an iPhone. Got an email confirming my appointment. I arrived at the appointed time and was told that they didn't have a technician on Monday and couldn't do the battery replacement. In their defense (at least partially), they did try calling an hour before my appointment but their call was blocked by my call-blocking software. Warning - don't rely on their email confirmations. TUESDAY - I made an appointment and returned the next day. The technician (assistant manager) was prepared and had the replacement battery at the counter - ready to install. He said the installation would take 30-45 minutes. I returned 45 minutes later and the installation was complete. Very satisfied with their service Friendly staff, good service, fair price.

Whole place is trash ever since they let Nick go,he actually cared about customers and retaining…read morethem,now all you guys see is dollar signs, I ran into Nick at Kroger and come to find out they terminated his employment while he was on short term disability for a heart issue...you guys are fucking scum

Staff was great, great car inspection, very helpful! The price was what I expected and they…read morecommunicated with me through the whole process!

Great team ready to help with whatever car troubles you have and honest people ready to do the…read moreright work.

No appointment but got right in on a Sat. morning. I had the online coupon for synthetic and had…read moreit done. I was talked into more than I went in for, but that's on me. Totally convenient and easy to drop $231.63. Oddly specific? Yes.

This is a dangerous location to have a vehicle serviced. Came in for a full synthetic oil change,…read morethe store sprayed oil all over the engine compartment and air filter. OK, you'd think they were done with the vehicle damage. Nope, then the shop keeps 1 of 4 skid plate bolts and 1 spacer, cross-threads one of 3 remaining. leave another out and this heavy skid-plate teetering on 2 bolts. Contacted customer service (Joke) spoke to store manager... 4 hours later, he made arrangements for me to pick up the bolt and spacer. Had to clean the engine compartment, tap out the thread damage to the frame, and reinstall the skid plate with all 4 bolts out of pocket. These butchers are not who you want to do business with.

Just fine. Pretty typical Speedway, pretty typical gas station/convenience store. Gas prices were…read morepretty good for the area. Decent selection of drinks and snacks. Friendly service, even though the one clerk was fairly busy. In and out quickly. Awkward to get in and out of during heavy traffic.

my previous review was removed. who bribed who? i come to speedways for cheap gas and clean…read morefacilities. the cashier was nice and competent. but she was behind a long sheet of bulletproof plastic. the floors were disgusting the bathrooms were disgusting. it was chaotic. every customer seemed to have just qualified for parole. the gas was outrageously priced. homeless man on the curb . bad news all around

Came in at 9 am for an appointment, for an alignment and oil change. After my services were…read morecompleted and I left. I get down the road and my steering wheel is way off to the left after "Bret" told me that it was straight. Don't lie to your customers. It's ridiculous. I come back and express my concerns and that I was pretty irritated, his answer was "well we can do it again if you want" no your gonna do it again. I paid $209.99 for a lifetime alignment, he was irritated that I came and brought my car back. Don't bring your car here ever. All the other reviews were correct about this place. Upper management needs to look into this crap. Unacceptable Firestone. I will be taking my car somewhere else after this!

Had to scrap a vehicle because of Firestone…read more 20+ year customer, was taking multiple vehicles here. One was an accord with only 70k miles. They always went out of their way to make sure I was getting recommended services at certain interval but never mentioned transmission. Took the accord there regularly the transmission block broke months after taking it in. Had to scrap the car because I couldn't afford the rebuild. The invoices have the wrong mileage, they only have 23 or 1000 miles listed which means they never checked for recommendations at my actual mileage. I even tried to argue more work was needed with my car before this happened and I was assured it was fine. I was connected with the area manager who gave me false hope and ghosted me.