Great customer service Anthony went out of his way to help me find the parts I needed. All the…read moreparts stores in this area need to take a lesson on customer service and how to use a catalog not just a computer from them.

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

The service was beyond compared.. Honest people and they do good work. They always stand before…read moretheir work and very easy to work with. I wouldn't think of going anywhere else.

Ingram Auto Care is truly in a league of its own. Their honesty, knowledge, and quality of work are…read moreunlike anything else in the industry. From the moment you walk in, you can tell they genuinely care about doing what's right for their customers--not upselling or cutting corners. They take the time to explain issues clearly, answer questions thoroughly, and only recommend what actually needs to be done. The workmanship is top-notch, and the pricing is more than fair for the level of expertise and service you receive. It's rare to find an auto shop you can fully trust, but Ingram Auto Care has earned that trust completely. If you're looking for reliable, skilled, and honest mechanics, this is the place to go.

This place is solid. I wanted to upgrade to a truck for a long time and these guys helped with…read morethat. They knew my requests and fulfilled them in a timely and professional manner when it came to the things that needed to be tidied up. These guys are not what you see at dealerships, and they are straight to the point and will take care of you. With that, we obtained a outstanding 2012 Ford F-150 XLT 5.0L V8 4X4. Once again, thank you guys and wish the best for your shop.

On Saturday, 8/1/26 I drove nearly two hours to this dealership intending to purchase a 2002 Dodge…read moreRam Van 1500 listed on their website for $6,700. I was paying cash and prepared to buy it that day. When I arrived, Andrew told me the van had been there about three months and they were ready for it to sell. He said they had received a lot of interest, but no one had followed through. I was there to follow through. Unfortunately, the van wouldn't stay running. Even after jumping the battery, I couldn't test drive or purchase it. Andrew also mentioned possible carbon buildup, which raised additional concerns about the engine. Andrew apologized for wasting my trip, took my number, and assured me multiple times they would "do right by me." He said they would get the van into their shop, get it running, and follow up. Before leaving, I brought up the $6,700 price because the windshield showed $8,900. Andrew insisted it wasn't $6,700 until I showed him the price on their own website. He acknowledged he didn't realize it had been reduced that much, but said if $6,700 was the listed price, that was absolutely the price. That was Saturday. By Wednesday, I had received no call/text. I checked their website and found the same van relisted for $7,400 I left a negative review because the experience felt dishonest. I had made a nearly four hour round trip as a serious cash buyer, was promised follow up, and instead discovered the vehicle relisted at a higher price. I have screenshots showing the $6,700 price on 8/1 and $7,400 price on 8/5. After posting this review, Andrew called me Thursday 8/6. He said the battery had been replaced and the van was now good to go. When I questioned the higher price, he said they didn't know how $6,700 had ever been listed and that it should never have been that price. A few hours later, I told Andrew the back and forth on pricing had turned me off and I wasn't comfortable paying more after driving there specifically to purchase it for $6,700. I thanked him for calling and even removed this review. Later that day, Andrew called back after speaking with his manager. He said that in order to "do right by me," they wanted to honor the original $6,700 price. I appreciated that and immediately accepted. I told him I wanted the van and would be there first thing Saturday morning to pick it up. Then Friday afternoon, less than 24 hours later, Andrew texted me saying another buyer had gone to the bank for cash and was "99%" likely to purchase the van that day. I was shocked. Had I known the van wasn't being held after I accepted their offer, I could have rearranged my schedule and gone Friday. Andrew then told me they don't hold vehicles or accept deposits. I understand a no-hold policy. What I don't accept is how it was handled here. I had already driven nearly two hours each way to buy this van the previous weekend, and THEY were unprepared to sell it because it wouldn't stay running. Had the vehicle been purchase ready when advertised, it would already have been mine. Given those circumstances, "doing right by me" could have meant holding it until Saturday morning, allowing me to make a deposit, or at the very least clearly telling me that despite accepting their offer, the van remained first come, first served. None of that happened. Andrew then explained that they have a lot of vehicles, so he couldn't have known this one wasn't purchase ready, and he didn't know I was coming from so far away. That's unacceptable to me. A dealership not knowing whether a vehicle it has advertised for sale can actually be driven off the lot is not the customer's responsibility. After this entire experience, it's difficult not to feel that "doing right by me" only applied until someone else was willing to buy the van at the higher relisted price. I intend to submit a complaint to the appropriate consumer protection agencies regarding the dealership's advertising, pricing, and handling of this transaction.

Car displayed warning that coolant dangerously low. Stopped at Coastal and they verified coolant…read moreonly slightly below line, topped it off and sent me on my way. Thanks for the prompt service.

Terrible service making a appointment hell you might as well do it yourself. One star.read more

The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!

While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

I had an awful experience with the lady at Grays Towing. She would help me with this first time…read moreexperience in NO way. From telling me 3 times that my son's registered truck was NOT in the name I gave her to not allowing me to be told how much money I needed to bring in order for us to get his truck out of Grays tow yard. I took my checkbook to be told no checks and finally she offered me that I could use my card but with 3.5 additional fee. All this could have been avoided if she had offered me even a ballpark figure of amount of cash to get our truck out of Grays Tow. The lady was so unprofessional and for that I feel it neçcessary to write this review. People using towing companies are already going thru stressful times but to tell ME that our truck was NOT IN THE NAME I GAVE HER 3 TIMES....I GAVE UP !

I called Gray's & they showed up in less than 5 minutes if that! Lucky they were close by!…read moreProcess to tow my car, the suggestions for a loads tire store & the courtesy the driver provided for my son & I, priceless!! Highly recommend!! Glad they took card payments as well :)