My alignment still had the steering wheel tilted to the right after it was tilted to the left when…read moreI dropped it off. Also I think the only thing they really do for alignment is toe, not sure what they can do to correct caster and camber

They were very quick and very efficient on the work. All I need was a simple tire repair and the…read moreprice for the change was very reasonable. To be honest, I probably found my favorite and go to mechanic shop!

I wanted to write an honest review about my experience at this transmission specialist Bob and his…read moreteam at Crom. I showed up with a transmission that had been, at quite an expense to myself been rebuilt in a faulty manner which no one wanted to touch. I had been ripped off and after spending 4.2K on what was supposed to be a 'high performance' transmission from Monster Transmission I couldn't even use first gear out of the box from Monster, and had a blinking O/D light. I am about to deploy and I didn't have time to wait another 6 weeks for a turn around to send it to FL and then get MAYBE a non-defective product. Bob sat in the vehicle with me and saw the codes that I was getting and that the gear shift solenoids were shifting properly. After pulling the valve body and determining that it wasn't the valve body that was faulty, I made the decision to have him pull the transmission and rebuilt it AGAIN.  This was after I saw how many other customers had been ripped off by monster transmissions. I mean I had to REALLY dig to find it on the internet and I regretted I didn't see the reviews sooner.  What he found was absolutely unbelievable.The clutch packs which was out of tolerance of .01 x4 which was the main culprit preventing first gear from working but also a blown out valve plug a broken, deep pan bracket which he had to fabricate a fix for, corrosion on the 'replaced high performance shims', There was another section that had been installed 180degrees from Ford Specifications as well. Bob felt so bad for me after 3 days of troubleshooting and rebuilding even though he replaced all the rusted pieces and parts that they had 'replaced' at monster free of cost to me. Can you believe that Bob found that monster transmissions had put in rusted components into a transmission!? SMH for monster trans. I digress, He re-shimmed everything else back to spec and the transmission is very nice.  He had pictures and showed me in person all the replaced components as well. There was no mystery as to what he had installed and it was an honest and transparent experience.  I wish I had the sense to just have sought out Crom from the beginning! I would have been back on the road within 2 weeks with his 2 year unlimited mile warranty and not spent twice that for a piece of junk that was just painted nice! It now has positive firm shifts and it operates as it should. I don't know if I'll be re-funded by monster but I now trust Crom transmissions to rebuilt my transmissions. I know that Bob rebuilding my transmission and unraveling the problems was tough but he solved it and I'm as happy as I can be and I know that he could have charged me much more for the parts that he had to replace. he loves what he does and the whole shop was awesome to work with as well! I came out 500-800 ahead and only paid for labor.  I trust these guys they are professional and love what they do! Happy to do business with them again in the future. Now a loyal customer!

Crom was recommended by many in this town. They quoted a bit high for an isolated reverse repair,…read moreand much higher for a rebuild. This prompted me to go with a "new" remanufactured Fraser 4R75E. They did all the labor. They charged a lot, but their reputation makes up for it. The staff is obviously capable and professional. They were also very quick.

Been going to Patriot Automotive for the last several years since we moved here. Had a couple…read morenot-so-good experiences at the local Honda dealership. At Patriot, they're honest, straightforward and tell you what you need; and what you don't need.

I felt the workers wer dishonest , quoting one price & charging another ( cash only). then rude &…read morethreatening after they didn't approve of me taking things out of my vehicle that belonged to me( personal property). will never give them a good referral .

Great shop...fixed my jeep same day and got me back on the road. Jeff the tech explained it non…read moremechanic style to me so I understood exactly what he was doing. Super customer service.

I would give 0 stars if that was an option. Got my vehicle towed there in hopes of getting it…read morerunning. Was quoted one price and then told later it would be thousands of dollars more. Upon going to pick up the vehicle and given an abundance of attitude on the phone and in the office by every employee and the owner. This is not a business that i would send anyone too. Do not waste your time or money even calling this place at all!!

Terrible, incomplete wrap: cut wires causing the headlights to not work, as well as keeping the…read moreturn signal lights and having to be asked to return them. Look elsewhere. Get a true professional. Dont waste your money.

From the owner: A&E Mechanix is a locally owned and operated mechanic shop. We offer minor and major end repairs on…read moreany make and model.

While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!

Let start off by saying the team here are a family. And when you come here they make you feel like…read moreyou're part of this hard working dedicated team, the professionally they give is compare the that of major car repair chains. They're fair and no job is too big for them. Moving forward. I will not let anyone work on my vehicle but them thank you to Mr. Charles and Ms Lynn and your whole team. For the respect and common courtesy that you give to me. By the way please support Ms. Lynn's detail business she works hard and does a very professional job.

Definitely UNPROFESSIONAL CROOKS!! Paid these guys over $2000 for repairs to my 2009 Impala, which…read morehad NO ENGINE ISSUES. After RE-repairing the $400 steering column, the engine instantly blew. Now, when I had it towed, it would NOT crank and WAS not shaking in the least! I was CERTAIN it was a fuel pump issue. Three days later (which I had to CONTACT THEM) they say (literally), "YOUR CAR IS GONE!" NO explanation, no remedy! The owner, TIFFANY, towed my car home for free as her "thanks for being a customer", which took them FOUR hours to bring less than ONE MILE down the street. I told her I was trying to get a mechanic to come there and inspect the vehicle to determine the interconnection between the blown engine and the recent repairs. I was doing that so there would be NO discrepancy in the diagnosis. She said no to that and did not even try to communicate again. When trying to file a complaint with the BBB, this business does not even show up! Still, I will continue to pursue this issue, because THEY ARE LOCATED IN THE HEART OF A POVERTY-STRICKEN, a demographically challenged area. We go there because IT'S CLOSE and they offer decent pricing. HOWEVER, they are NOT REALLY FIXING CARS! I had to bring back THREE of the FIVE vehicles I had serviced, and they were NEVER able to rectify the issues that persisted BUT had been PAID FOR! Over $5000 in services since November from MY HOUSEHOLD ALONE! Why, because we TRUSTED THESE FOLKS! We ALL WORK and NEED TO GET BACK AND FORTH! Service like this can ruin people's lives by leaving them transportation-less. This becomes increasingly bad when terrible service is accompanied by even WORSE customer care. They are not prompt in communicating, their mannerisms are inappropriate for a professional establishment, they lack regular routines and procedures in terms of handling invoices and documentation, and they do NOT have a regular manager/supervisor on-site to oversee operations. She works remote, so has no real idea what's going on in there. Undoubtedly, situations like this may cause many, who do not have or can afford other means of getting around, to be unable to provide for their families. It's almost like they are directly working against the people who are trying to help keep the lower AND MIDDLE classes afloat. Taking advantage of citizens who cannot afford formal representation is an old-school tactic that should be illegal. This lady is a non-resident, profiting off the INTENTIONAL demise of a struggling population. Do not patronize this establishment and empower them to use their financial advantage to oppress YOU AND OTHERS. I have all my receipts to prove what I've spent. My goal is to save someone who cannot afford to lose their car to folks who do not care. I work two jobs, so I will figure it out. BUT, I would not want anyone else to ever have to go through this. Go somewhere that will warranty the work, has a manager on-site, addressing problems head-on, and has sincere regard and appreciation for customer retention.

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

Jimmy's towed out car locally and did a great job. The car…read morewas locked without key available but they were able to move it anyway.

Amazing business really helped me out would recommend to everyone very nice people. If you ever…read moreneed something done come here.

Great quick quality service. Kept me informed and were very upfront and honest when it came to the…read morerepairs needed and those are were a nice to have. I opted to get some routine maintenance done and they gave me a discount as they were already taking apart most of the engine. They saved me some money and did a great job. Would go back when needed and highly recommend!!

So sorry Cliff's was recommended to us. My husband's Corvette has been back and forth there for 6…read moreweeks. They have messed up everything they touched. My husband usually does work himself, but he thought he would treat himself and not have to crawl under it. They have caused leaks and broken door panel clips. Thank goodness this isn't our main car. They said they would pay for him to take it elsewhere, but then wouldn't. The owner acted so awful. This has also caused such stress in our lives. NEVER do business with Cliff's!!!!