I have gotten maintenance done here on my truck a few times now and I wanted to give a shout of to…read morethe work environment/ atmosphere that the manager Eddy provides to this location. Eddy and his workers have been nothing but kind, communicative, courteous and go above and beyond to ensure we are taken care of. This past time I had the pleasure of meeting Kay who ensure we got the best deal and correct maintenance that was needed on my truck in a timely and efficient manner. Thank you and looking forward to going back!

Mr. Jerome has exceptional people skills, he's professional, knowledgeable, and passionate about…read morekeeping the customer happy. Listening in on the conversations around our vehicle and below it, we could tell there was a great sense of camaraderie and pride. That makes me as a consumer feel comfortable and I'm assured that if the mechanics love their job, that usually translates to a job well done for me. These guys should receive recognition for a job well done and also for their superb customer service skills and for simply being good souls. You're truly lucky to have them as representatives of the Valvoline organization. Let them know their customers notice and appreciate what they do! Sharon S. (02-25-2024)

My alignment still had the steering wheel tilted to the right after it was tilted to the left when…read moreI dropped it off. Also I think the only thing they really do for alignment is toe, not sure what they can do to correct caster and camber

They were very quick and very efficient on the work. All I need was a simple tire repair and the…read moreprice for the change was very reasonable. To be honest, I probably found my favorite and go to mechanic shop!

Fast, professional service. Came here for a state-vehicle inspection, and was not disappointed…read more Pulled my car up and was greeted right away. Greeter then walked me over to the lobby and opened the door. There was another car serviced before mine so it was a minor wait. The mechanic took a look at everything and suggested an air filter, which they can replace on site. She let me know the price before and even gave me a $10 discount. They are also able to drive manuals, if that is a point of worry.

I took my 2023 ram 1500 into Jiffy Lube for an inspection. Everything on my truck was working fine…read moreno problems at all. They pick out the stuff just to try to sell you more stuff they failed my inspection for the tiniest little crack on a windshield wiper that I couldn't even see when he showed it to me. I turned my windshield wipers on. They worked fine. They were almost brand new he failed me for that little crack. I asked the inspector if he even turned the windshield wipers on and he said no he saw little tiniest little thing and just failed it automatically. I will never take my vehicle back to Jiffy Lube again I think they are too expensive and they just sell you stuff. also oil change at Walmart is half as much for full synthetic.

WARNING- vehicle damaged and they are refusing to cover repairs!…read more On March 10th, my husband got his oil changed and on Friday April 3rd his car was leaking oil. Take5 Oil stripped the oil pan. I called them immediately after the mechanic told us on Friday April 3rd. Assistant manager Anthony (Take5 Oil)said to email over photos, repair invoice etc... which i did immediately on Friday around noon. No call back until Monday which they inform us they have to make repair or they won't pay the bill... except they didnt tell me that on Friday what the claim process is and the repair was completed. Manager Jordan's response was essentially the long Easter weekend delayed my call back to you. So not only did they damage our car we are now being told we are out $800 repair costs due to the second failure of notify us what the claim process was. Called corporate and its a franchise and have to deal directly with them and the franchise have denied our claim for not getting approval in advance to make the repair. We did our part - immediately notified Take5 of the issue and Take5 is at fault twice here. Damaged our vehicle and failed to tell me the claim process. All Jordan would like to offer to resolve the matter is refund the oil change! What a joke, this is how they treat customers and active duty military families. STAY AWAY FROM THIS BUSINESS!

I do not recommend I took my Infiniti in 2 days ago for oil change the next day my car is shaking…read morecheck engine light flashing they claim it's nothing they did but my car was 100 percent when I got there they say I have a oil leak but that's not the reason it's doing that

Went in for an inspection and they looked over my Ford 150 and found I had a coolant leak. Of…read morecourse since other shops in jacksonville-nc always say u need this and that I declined and came back for a diagnostic. I did see for myself that it was leaking. They did the work for a fair rate and gave me a maintenance sheet for upcoming 100,000k maintenance. I plan on starting getting more work done soon. I like the pictures they prove that the switched out the part. I liked how the mechanics didnt get an attitude like other places.

Wonderful crew, honest and fair. I gave 4 stars because I'm not crazy about texting your car…read morediagnosis with an estimate. Why not just call? Most people will have questions anyway. But otherwise highly recommend.

I didn't have any services scheduled, but while I was in town I noticed a loose panel under my car…read moreand asked if they could help. I was willing to pay a small fee, but they fixed it for free. Thanks again!

Service requested: replace all 4 tires Quality: Good…read moreValue: Good The employees provided great customer service and showed delayed gratification and professionalism. I pulled up 3 minutes before they closed to replace all 4 of my tires . Brannock, Logan and Dylan all happily stayed back to work on my car. They were very friendly and got the job done very quickly. They were all sweating in the cold! They also gave me some good advice for my car. I gave them each $10 as a small tip afterwards to make up for their time and hard work. Their attitude and work ethic is that above their pay grade. I have never left a review on anything but after this experience, the least I could do is create a yelp account and leave a review for these awesome guys. I will definitely recommend this place and will come here if I ever need something done on my car.

They are literally the worst auto repair shop I've ever gone to. This review is about almost 3…read moreyears late, but I was leaving another review for a different business, and I saw Leatherneck and remembered that I forgot to leave theirs. They charge you for crap that you don't need instead of fixing the ACTUAL problem, and they upcharge. Their labor rate is crazy. I spent almost a $1000 and THEY MESSED my car up and wanted almost $800 more, on a freaking 2006 Pontiac Grand Prix. I should've know better after years of being in Jacksonville, and even as a young Marine, I remember my SNCO's specifically banning Leatherneck from patronizing. They are disgusting. They ended up moving from the location I was "serviced" at. They should be out of business, but since there's fresh reviews, they're apparently still around scamming...sighs. Trash. Utter Trash. That's it.

I took my car in since my harmonic balancer was broken. I usually go to Firestone but was tired of…read morehow expensive each visit was. Decided to try this shop and they were helpful and friendly and did it for a fraction of the price that Firestone would've done it at. Highly recommend leatherneck automotive.

The people were very friendly, the service was very quick, and the prices were very fair.read more

I went to get my inspection done I didn't realize they were closing at five ( being it was…read more(Saturday) but they we so nice and went ahead and did my inspection and check my oil level as well. They were fast courteous and so nice. I appreciate them getting my car serviced as quick as they did. I would recommend them to everyone who is looking for any kind of service done on their car.

Daily driver Gen V Silverado throws a check engine light and starts shaking under light throttle. I…read morepull over and read the code, cylinder 7 misfire. With these engines I was confident it was a failed AFM (active fuel management) lifter. Per my aftermarket warranty I was REQUIRED to bring my truck to a licensed repair shop for a diagnostic in hopes the company would cover the repair. Reviews seemed decent so I had the truck towed to the shop. They said the diagnostic fee is normally not covered by warranty and I'd have to pay out of pocket.. alright no worries. The next day they call and say cylinder 7 is dead and has no compression. Ok, kind of knew this already. So what's exactly broken? "We don't know, we would have to tear down the engine more. It could be a bad piston, piston ring land, piston rings or a bent/broken valve". When I asked did they pull the valve cover to physically look at the rockers due to it being a gen V LT motor which are notorious for failed AFM lifters, "no, we just did a compression and a vacuum test". Ok, so are you going to pull the valve cover and look so my warranty company can know exactly what's broken? "we have to have them tell us to continue with the tear down, we only bill the master tech for 1 hour of diagnostic time". Long story short, after a 1 HOUR $173 diagnostic fee they were able to accomplish a compression and vacuum test, unable to tell me what exactly was broken, the truck was there for 7 days, the warranty company denied my claim for engine repair and I had to pay $125 to have the truck towed home. They then said if you want us to move forward with the repairs we can, and with this kind of failure we recommend a full engine replacement....Yea I bet you do. I said absolutely not, I'll fix it myself and called a tow truck. Once off the tow truck and in my drive way it took 10 MINUTES to pull the valve cover (about 10 bolts) and wouldn't ya know it, #7 cylinder intake valve is not moving at all when cranking and the rocker arm is loose. Classic symptoms of a collapsed lifter. Now im in the hole for roughly $2,500 for a cam swap and tune. During the engine removal and tear down cylinder 7 was immaculate with all visible cross hatchings on the cylinder walls, piston was perfect and valves perfectly straight and intact. What was the issue?.... A failed, collapsed pos AFM lifter that is stuck in the lifter bore (as pictured). A $173 "we don't know", 7 day excursion on my daily driver that took me 10 minutes to figure out is what I walked away with. This is the first time I've ever taken one of my vehicles to anyone for anything other than front end alignments and Needless to say, I'll continue to do my own work and save the headache. Also, just my 2 cents, save your money on a warranty unless it's from a manufacturer. The front desk employees were nice though.

I came in to get a safety inspection and they told me that I would need to pay $4000 for a new…read morecatalytic converter alone and my entire exhaust system would need rebuilt totaling $6-7k with labor just to meet the requirements for the inspection to pass. I was surprised as I had just gotten the car from an owner who registered the car less than 3 months before and he passed his safety inspection with no issue. After looking online and finding my exact model car's catalytic converter for $200-$400, I know they were trying to scam me. I took it to Black's tire and auto to get inspected straight from their's and I passed just fine. They will try to take advantage and scam you for your money. A similar situation happened with my wife involving them in the past. 0 stars.