Fast, professional service. Came here for a state-vehicle inspection, and was not disappointed. Pulled my car up and was greeted right away. Greeter then walked me over to the lobby and opened the door. There was another car serviced before mine so it was a minor wait. The mechanic took a look at everything and suggested an air filter, which they can replace on site. She let me know the price before and even gave me a $10 discount. They are also able to drive manuals, if that is a point of worry. read more

Checked in quickly. Service was fast, friendly and apparently efficient. It's been three weeks and the truck is still running. Hahaha! It was an oil change and air filter replacement. In and out in less than 10 minutes. Employees seemed to enjoy their jobs and told us where to find a coupon. Saved us $30. Overall a great job! Thanks! read more

Wait times aren't bad at all! I was in the area for an appointment and afterwards got my oil changed and state inspection. I didn't realize they done state inspections as well so I was pretty excited it was a one stop shop for me getting these two things done. Sasha was amazing in helping me with both . The value meets the price and it's convenient. They sell tires, windshield wipers. Aside oil changes they do a lot more such as tire rotation and balance , air filter and cabin filter, change your windshield wipers for you , power steering, engine flush etc Prices subject to change read more

Jiffy Lube - Auto Repair Near Me - Jacksonville, North Carolina

GREAT honest people and owner! Good prices! They sell everything you can think of. New and used parts and tires.

If I could put a 0 star review I absolutely would! I went to this location to complete my State Safety Inspection. This is a $13 simple check of standard safety measures on your vehicle as we ALL know. Jiffy Lube thinks it's a good idea to "check" a bunch of the engine and brake functions on your vehicle as well, even though I specifically asked for JUST an inspection. Upon completing my safety inspection, they proceeded to try and sell me all types of extra services, one of which they were wrong about. (Told me my coolant levels were low, and it wasn't at the correct pressure levels. When I said, sure I'll pay the extra $13 to top it off, turns out they tested it with the cap on and when they took it off the pressure levels tested normal, basically I didn't need that service at all) The major problem here is they do extra stuff to your vehicle to try and sell you more crap you do not need. The result of these NON-SAFETY INSPECTION "checks" is that when I brake to come to a full stop it sounds like Jets are flying over my truck. Clearly there is something wrong with the braking system that ONLY happened after I brought it in for an inspection. When I realized something was majorly wrong with the truck I brought it back to the location this morning. When I got there, I spoke with a woman who I can only assume holds the title as "Manager" where after explaining that nothing was wrong with the truck when I brought it here and now have a major issue she looked at my paperwork and told me "You only paid for an inspection, that's all you got. We didn't bleed any brake lines or do any other service." Essentially her point is, they won't even look at it again, and it's my problem now. DO NOT, and I mean DO NOT bring any vehicle here! Unprofessional, could care less if you have a problem with the service, just want to sell you extra crap and will, WITHOUT your permission, go into other systems in your vehicle, with the potential of completely messing it up. I am beyond disappointed, more so pissed that I had a working vehicle before I came in here to now a bunch of issues to address and no idea what this establishment is going to cost me down the road. This was an absolutely horrific experience that I don't wish on anyone in Jacksonville, NC to deal with. Do yourself a major favor and STAY AWAY at all costs. The completely lack of compassion for my situation and shear fact that you can't recommend extra services and do checks WITHOUT going into the system is just false. You had to get the number read outs somehow and the "suggestions" had to come from being in my other systems that have nothing to do with a safety inspection. These guys are absolute sharks and have no business calling themselves mechanics. Most untrustworthy situation I have ever found myself in. Absolute scam and again I would suggest NEVER taking a vehicle here, even for the simplest thing like a safety inspection. read more

Great crew who took care of my truck today. They were polite, quick, and provided excellent service.

Leaking oil was the result of my trip to this Jiffy Lube location. I give them one star because they were courteous and quick, and they only tried to up sell me on the oil and not all the other typical money making tactics. However, not only did they not do everything on the "total service" checklist, they "adjusted" my tires to the wrong pressure. After the guy checking me out showed me what they set the pressure to, I explained they were new tires at the right pressure and showed him the spec guide inside the driver door. He said they would fix it...they did not. A few weeks later I started seeing oil in my driveway and parking spot at work. I was concerned, but with no significant pressure loss or drop in level, I figured it had to be something other than a large leak. All the oil ended up just under the filter. Sure enough, after getting under the vehicle, the oil filter was covered in oil and wasn't even tightened up against the oil filter mount! The bottom line is that for the amount you are charged at quick-change locations, the least you can expect is that the oil change is done correctly. My recommendation is to find another location or a mechanic you trust. This could have resulted in significant engine damage. read more

Excellent customer service. Techs were personable and explained the work. They were a little slow, but I think understaffed. I was there an hour and a half and saw no fewer than 20 cars come through. Only saw 5 techs though. I will certainly be back. read more

Jiffy Lube - My SUV about to roll out of Jiffy Lube J'ville, NC. Excellent service. - Auto Repair Near Me - Jacksonville, North Carolina

Amazing service was in and out with out a problem definitely will continue to come back

The absolute slowest service we've ever ever ever experienced. It was like watching grass grow how long and exhausting it took for our truck to be serviced. Definitely wouldn't recommend this place, it would probably take less time to learn how to change oil yourself. read more

I've come here to this specific location for a few years now. Everyone who has taken care of my vehicle has always been kind and informative. read more

Nicholas at Jiffy Lube was awesome!! He checked on us immediately after we pulled up. He took great care of me and my car. Definitely coming back to this Jiffy Lube!! read more

Brought my car here for an oil change. Turned out i needed a new battery. My wait time went from 30 mins to about and hour. But i appreciate the professionalism i experienced. The female clerk was polite and attentive. She explained the problem with my battery very well and walked me through the process and wait time. From what i saw the workers here are very professional and they seemed to work well together. The guy working on my car was also juggling to assist two other cars and was definitely getting his steps in. A job well done guys I'll be returning here for all my services. read more

Always available for inspection for renewing registration and do all my oil changes. They are efficient and short waiting time

Took my car here for an oil changed. It was quick and everyone was kind and friendly. Everyone usually complains about the price, but oil is expensive plus labor. The prices turns out to be decently affordable with the coupons they usually have online or printed out (if you've been there before). They also offer military discount. I normally do my own oil change if I have time, but when I don't find the time to do it myself at home then I take it to this Jiffylube. It has changed a lot from the last time I went to get an oil change and tire rotation. read more

Prices are a little too much and if you don't know anything about cars they will try to sucker into doing things to your car that don't need to be done. For example they say your air filter needs to be changed or your differential fluid needs to be changed. They'll ask a lot of little things like do you need your tires rotated or more windshield washer fluid. It's not the right way to do business at all. This place is a disgrace and a big disappointment. read more

One star cause we took my friends truck to this jiffy lube to get the oil changed. Got the truck back after they supposedly changed it and gave the all clear. A day or two later we find out the oil was not changed and they tampered with automatic transmission filter. Took the truck back to the assistant manager and we let him see the oil. Says it's fresh oil when it's clearly black as hell. Keep in mind this is synthetic oil. Using a 5w-30 Mobil 1 oil. Decided to just do the oil change ourselves. Whoever was on duty to change the oil should get written up or fired in my opinion. Overall, Don't recommend this place at all for oil changes. And def telling people about this incident. read more

Brought my car in for a oil change and tire rotation. I was immediately helped by Nick who was very kind and sincere. As I waited Nick would periodically come and give me updates. Truly a great employee and a great asset to jiffy lube. Had a overall great experience. read more

Best service in town ! So friendly , very fast ! Was there to have a tire patched and a oil change , less than 30 min wait On a Saturday , keep up the good work ! read more

I was here for an hour and a half for an oil change/inspection. They had one lane open out of the three when I first arrived. They then let people go in front of me after opening the other two lanes, after I had already been waiting in line for 30 minutes. I wouldn't have been so annoyed with waiting a long time if there wasn't 5 employees talking about their schedules in the office rather than working to get customers in/out efficiently. My vehicle was done and sat outside for 10 minutes before they cashed me out. I will never come here again and do not recommend this place. read more

Never a bad experience at a Jiffy Lube. My little car needed some TLC after a rather long road trip from California to North Carolina and Jiffy Lubes Signature service is always my first choice. I know they vacuum but, I never seem to have my car floors clean. What can I say, kids, dogs, and lets be honest I just throw all my trash down there. It's my car, and that's what I do. But they made my windows pretty, and my car was running nice and back to her normal self. Not bad for a 14 year old dodge neon. I totally plan to throw a huge 200,000 birthday blow out party for that car, bouncy houses and all, and I hope my local Jiffy Lube will join in the celebration!!! read more

Extremely overpriced. Went in for an oil change and it cost $112. Mind you this was with a discount included...

"Jiffy" should not be in the name! Ridiculously slow. Poorly managed. My car sat idle for 30 minutes while 4 other cars come in and out after me. Finally get started and watch as they move like turtles. read more

After reading a few bad reviews about the other Jiffy Lube on Western Blvd, I was hesitant to take my business here. I drove all the way from Sneads Ferry to get my oil change at a Jiffy Lube because, hey, the Signature Oil Change includes vacuuming, fluid top offs, inspections, etc. There are three bays. I drove around to the back of the garage, and was greeted by a Jiffy Lube mechanic. He asked me what I needed, told me to leave the keys in the ignition and pop the hood. I was directed into the waiting area, which had coffee and water. Chris, the customer service manager, was upbeat and took a few minutes to go over the services I needed and the type of oil that I would like in my car. The oil change took 20 mins tops. They were busy, but did not falter at continuing to provide good customer care. For the Signature Oil Change on my 2007 G6 was $43.99 with conventional oil. The vacuum job could have been better, but it will do just fine. I am pleased with the service I received and would recommend this business to anyone looking for a quick oil change. OH! And visit this website http://www.lucorjiffylube.com/locations_nc.php to get a coupon for your oil change! read more

Had a flat tire and came here to get it fixed, the air pressure light was still on when I left. When I asked them about it they said it would come off in a few minutes I drove home and woke up the next morning with the same flat tire that I paid for a new tire for. Brought it back and they said there was a "nail" in it. They told me I have really bad luck to get a nail in the same tire that was flat within less than was 24hours...yeah ok. read more

Took my truck in for an oil change, they stripped the oil drain nut trying to take it off... they told me it must have been done during my last oil change (which I know it wasn't stripped when I took it in). They said they couldn't get it off, and there was nothing they could do. read more

Went there for a synthetic oil change ($75) and then the dude said that the air cabin filter was dirty and should be replaced so I said go ahead. That was ($40 something). So he says okay we have to get it from the other jiffy lube down the road. So I'm sitting there waiting and waiting and waiting.. one of the dudes drives my car out of the garage and they continue working on everyone else's car. Workers keep coming in to cash other people out and doesn't say anything to me. So after 2 1/2 hours the part we were waiting finally shows up. Didn't see any truck being any parts or anything. Overall not impressed with the costumer service at all. Definitely won't be going back. read more

Rip off, 80$ for an oil change they told me. I said what else did you guys do? They said nothing just oil change. If they checked all my fluids including transmission I'd still say wth, 80$!? read more

My daughter came in for an oil change. Let me tell you that they are very friendly, and they deserve two thumbs up, and a high five, it is because they provided phenomenal service. From the beginning to the end - they took care of us. Being told up front of the pricing and based of the mileage of the car was made aware of all necessary maintenance. . Thank God none is in the near future. :) read more

Jiffy Lube - Auto Repair Near Me - Jacksonville, North Carolina

This the worst Jiffy lube in the country ! My car went in there totally fine and I had to get it towed to another shop for repairs for the mistakes this unprofessional shop made !! The District Manager was deplorable and didn't offer any solutions to make their mistakes right ! STEER CLEAR OF THIS SHOP OF HORRORS !! read more

I wouldn't recommend this business, they are overpriced with a single oil change. Second, I came there and just do a simple business but they are selling me services that I dont need. They are more interested in selling than servicing their customers. I avoid them read more

Currently sitting in the store... came here for an inspection and watched a woman sit on the curb and do nothing but talk on her phone for over an hour until she got up and took her phone around to show everyone something on it... she then started cleaning the store an hour before closing and sprayed my boyfriend with whatever she's been using to clean the windows... not really happy... read more

I've been sitting in my truck for over an hour now waiting for anyone to start completing a simple oil change. There is nothing Jiffy about getting service performed at this location. Won't be back here for sure. read more

It's really expensive, and they don't take the coupons from online. I think I'll have to find somewhere less expensive. The conscience is ok but not for the price. The team isn't friendly but they also aren't rude. Just in and out which is fine. read more

Dillon the manager is always accommodating and strives to satisfy each and every customer. With customer service like what he exhibits, this business will be around a long time. He definitely made a lifelong customer of me. read more

Great customer service ever one is really nice and friendly but very slow and lazy. 2 hour wait for a oil change and tire rotation. I sat and watched my car in the bay for an hour and a half while people walked around my car. Every 30 minutes I was told another 30 minutes. People came in after me and left before me multiple times. I finally said I had to leave in the next 30 minutes and to finish what they were doing. They pulled my car out and again I watched people look at my car and look and me and then walk away. I finally had to walk into the bays and ask someone to ring me up so I could just get out of there. I won't be back. read more

My days of going to jiffy lube are over. Every time I go for an oil change or tire rotation they never cease to mess something up. This last time, I went in for a simple oil change and tire rotation. By the end of the day I lost a hub cap and I had a BRAKE cable hanging down touching the back tire. How does that even happen? Save yourself time, and go somewhere else! read more

I would steer cleer of both locations in Jacksonville. The one next to Smoothie King is the worst. They put the wrong kind of oil in my truck, and stripped the oil plug. Had my husband not checked it, I would have never known. The manager gave us a full refund. read more

They stripped my oil pan drain plug. Usually decent service. But it's still Jiffy Lube so I check after because they don't always do the best job. They always try to get you to do more so they can charge you more. I got the rain x because I had the groupon, they didn't apply it correctly so it didn't work. I've gone out of convenience of not having to do it myself but I don't think it's worth it. I rounded up I'd rate it one and a half if I could. read more

Worst service I have ever had at an oil change place. I dropped my car off for a simple oil change when I came to pick it up. I waited in the lobby for 20 mins while the two attendants talked outside. They toldme only one person can run the register and they hope Im not in a rush. 15 mins later I walk back out to ask if any of the 4 attendants can ring me up and they all said no they were short staffed. Then when the manager comed out he looks at me and walks off to take a personal cell phone call. Things were so bad that I told the two people who came in after me that they might want to rethink leaving their cars. 10 mins after that the only person that coukd run the register walked in. After paying I had ro ask him to give me the keys to my vehicle because he forgot and when I got into my vehicle their was no sticker showing service, so I dont know if they did it or not. Id say take your car anywhere but here in the past Ive gotten great service by a professional staff. These jerks today made me take this location off my list of places to go. read more