This shop probably saved us from a major disaster. We are traveling and we were able to come in…read morefirst thing on a Sunday and they diagnosed our brake and rotor problem right away. Quoted us an hour wait and we're probably done even sooner. The receptionist was very kind and the mechanic brought us out to see the damage that another shop overlooked. Since we are on a road trip we were very thankful for the fast and affordable repair that could have been a major disaster.

Had a bad MAF sensor! They did a great job with quality parts under a time crunch. Highly recommend!read more

Alex at Wrench Heads has been my go to since I found him. Efficient, fair priced, and great…read moreattention to detail. I would highly recommend Alex and Wrench Heads Garage.

Alex, the owner, is fantastic. He fixed the brakes on my 2022 Mini Cooper Countryman…read more Alex goes above and beyond to make sure his customers are satisfied. A dealer woukd probably charged a lot more for the same job. It cost less than it has for my spouse to have the same job performed on his Honda C-RV by someone else. I highly recommend Wrench Heads Garage. Alex fixes what is wrong, gives great advice and doesn't look to fix problems that don't exist. Thank you, "Doctor" Alex.

Put new tires on my Subaru outback and awesome service as always! Feels so good to know I have a…read moresolid place to get my car fixed! Thank you Tanner, Justin Kevin, Don, and Ron!!

BIG misdiagnoses! Our car didn't need new front struts after all. Unfortunately I paid before…read moretesting the car on that purchase. Their misdiagnoses left us with $918.94 less in the bank to help our family get through a hard time. Ron, the shop owner still hasn't refunded us for the mistake. Went to a different shop to get the real problem fixed - the front sway bar bushing.

I was in flagstaff only for a few days. I needed an oil change and went to Valvoline. Valvoline…read moregave me a list of maintenance items my car needed, which scared me because I needed to be able to drive down the mountain to Phoenix tomorrow. I found TAG because of their great reviews. Even though they were busy and about to go to lunch, they very kindly inspected the items I was most concerned about, the serpentine belt and the brakes. They showed me both were in good shape. I offered to pay for the inspection, but they very kindly waived the fee. I am in flagstaff often and will definitely use TAG for anything my car needs when I'm here. Very trustworthy and kind guys, and a business you can trust :) Thank you again!

Unfortunately like other places in flagstaff this shop went down hill. Brought my truck in without…read moredoing my research and just relying on old recommendations from years ago. I think they fixed my trucks issue... unfortunately I left the shop and found 2 new issues within 10 miles of headed home. I just woke up and tried my remote start not working? Basically everything they touched is worrying me. This is my daily driver I put probably 90 miles a day on this thing. At the end of the day I should have done my research and walked away as soon as I stepped foot into this place. Not mad at the shop I should take my truck back in a demand they fix the new issues but this would be the third time now and I feel like I will just leave with some slapped on temporary fix again. Long story short don't be like me DO YOUR RESEARCH!

I can't thank you enough for helping us when we really needed it! We were bringing our daughter…read morefrom Wisconsin to the Grand Canyon to work for the summer in her car when something was going wrong with what I thought the brakes. They knew it was an emergency, but they took care of us as if we were a long time customer. Fair price, and quick turnaround!

Came here to get a check engine light, code P0026 & P0028. Showed him the scanner picture, acted…read morelike he didn't know what was going on. I think he didn't speak English so I talked to him in Spanish so no miscommunication there. Finally told me to wait outside but 15 min later, nada. Off to Andersons I go I guess.

I have a 2004 Porsche Cayenne that I was towing my car hauler and blew a coolant overflow line…read moreburied in the valley. It was a $10 part that cost North of $1,000 to replace because of where it is located. I was really happy to find a competent shop that knows Porsches. They were able to get the part from LA in a couple of days and fix it right after that. They also found an unrelated issue and notified me. Since I had the time to shop around for that repair, they came in with the most reasonable quote. I'll add another review once that job has been completed. Thanks Ken's Import Service!

Overpriced Work not worth bringing your vehicle here will charge you 100-200 more than anywhere…read moreelse. Not to mention the possibility of them installing parts incorrectly. Had new brakes pads installed here and they were put in UPSIDE down how do you even manage that?? and only knew because I brought it to brakes plus because of nonstop squealing and didn't want to waste my money at this God awful shop.

I stopped into R&A to inquire about a battery for my BMW key. After some playful banter about the…read morePittsburgh Pirates the Boyz sent me on my way to the appropriate shop w some very key info (pardon the pun). Thanks for going the extra mile R&A. You guys rock!

I initially went to R&A Imports after another Flagstaff auto shop recommended them. I brought in my…read moreSubaru for an oil-consumption issue and was so impressed with the customer service that I decided to bring my husband's Subaru in for an ongoing problem as well. Unfortunately, that experience was completely different. We left his Subaru with them for an entire week, and it was never even diagnosed. We picked it up and later gave them another opportunity, dropping it off again for several days. Once again, it was not looked at. When we told them we needed the vehicle back by a certain afternoon, we ended up being charged $140--even though the problem had never been diagnosed or repaired. I understand shops get busy, but keeping someone's vehicle for days at a time without looking at it, twice, and then charging $140 was incredibly disappointing. We gave R&A Imports more than one opportunity because our first impression was so positive, but unfortunately, we will not be returning with either of our Subarus and I cannot recommend them based on our experience.

BLUF: Alex and Flagstaff Auto Repair deliver solid work at a good price and stand behind it. I am…read moreblown away by the quality of their service and would recommend them without hesitation. The story is my wife and I were in Sedona this past December, had an issue with our vehicle and took it to Flagstaff to get it checked out. We were told that it was essentially shot and scrambled for options to get it fixed. We called about a dozen places and of them all Flagstaff Auto Repair hands down had the best price, time frame for fixing our vehicle, and overall service. We got our ride fixed and were on our way without missing a beat - Alex and Flagstaff Auto Repair were a life saver. But there's more. Fast forward to February and the issue comes back. We're hundreds of miles from Flag and getting warranty coverage through the local dealer wasn't an option. I don't know what's going to happen, we couldn't afford to repair or replace the vehicle. Then, while I'm at work, I get a call from Alex with a solution: he comes, gets the vehicle, takes it to Flag, gets it fixed, and brings it back - Within a week. And he made good on that. So, I'm sitting here with my ride in the carport doing better than it has in months. So, if I am ever in the vicinity of Flagstaff and need auto repair again, Flagstaff Auto Repair is the place I'm going. And if you're near Flag and need your car worked on, you'll check them first too.

my car broke down while I was traveling thru flagstaff I was fortunate enough to find Flagstaff…read moreAuto Repair! They were able to diagnose my car's problem fix the problem and they had me back on the road, in about 5 hours. The owner Alex, and was kind, understanding, and most of all fair What more could you hope for! also have to say how much I enjoyed getting to know Bernie! He to was kind, courteous and a great guy! if I lived in flagstaff this shop would do all my auto repairs! Give Flagstaff Auto Repair a chance! I trust these guys!

Somehow,I smacked both differentials on the van. The more serious one was the front differential -…read morewhich has held. The less serious one was the rear differential - which started leaking again. It was repaired in Reno. American Spring did the right thing and paid for the repair - so I'm good with them. I would try them again.

American Spring saved our road trip! A bushing broke off of our shock while driving up to…read moreFlagstaff. The guys at AS were super helpful in getting the part in record speed & as soon as it arrived they got our truck fixed! They were so knowledgeable, professional & efficient. Highly recommend!

Absolutely wonderful, helpful, skilled and accommodating. We were visiting the area for the day and…read moremy gas tank lock mechanism failed. They were able to quickly fix and get us back on the road on a Sunday morning. I'd recommend them to everyone.

We were driving through Flagstaff going to Colorado and the check engine light came on…read more Went to AutoZone to get the code read and we needed a camshaft position sensor. It was a Sunday. We had friends waiting for us for dinner in Colorado. AutoZone sent us here and they ordered the part and we were in and out within about two hours. So thankful for seven day auto service. They showed us where to go to lunch while we were waiting and the whole experience was great. Thank you!!