Drivers can't follow simple instructions when dropping off a non-running vehicle. Vehicles…read morerepeatedly dropped is inconvenient spots where they are in the way rather than in the designated lot

Flagstaff Towing is a predatory scam. They towed my car from the spot I paid $100/month…read morefor--because I parked slightly angled to avoid a mountain of snow my complex failed to remove. FYI: Landlords are legally required to maintain safe, accessible parking--they didn't. Instead, they had me towed... walking distance away. Then Flagstaff Towing demanded $300 in cash only, refusing card--which is illegal under AZ law (ARS § 28-4847). The photos they took of my car show the snow hazard. They ignored that and held my car hostage. This is predatory and unlawful. If this happened to you too, file a complaint with the Arizona Attorney General.

I'm so glad I found this business. The price was certainly cheaper than a dealership and they got…read moreeverything done in 1 day.

Unfortunately like other places in flagstaff this shop went down hill. Brought my truck in without…read moredoing my research and just relying on old recommendations from years ago. I think they fixed my trucks issue... unfortunately I left the shop and found 2 new issues within 10 miles of headed home. I just woke up and tried my remote start not working? Basically everything they touched is worrying me. This is my daily driver I put probably 90 miles a day on this thing. At the end of the day I should have done my research and walked away as soon as I stepped foot into this place. Not mad at the shop I should take my truck back in a demand they fix the new issues but this would be the third time now and I feel like I will just leave with some slapped on temporary fix again. Long story short don't be like me DO YOUR RESEARCH!

Amazing service and help! Our car needed a tow from a forest service road and they were here within…read more45 minutes. I strongly recommend this company!

Thanking our LUCKY stars Lucky was near by to help us out of a snowy mess. He is a towing wizard…read more He arrived quickly off a snowy dirt road and had us out of there in a blink! If you are ever stuck in the snow, give him a call!

Country Club Towing was a life saver. We ended up on the side of the highway on empty and they came…read moreout and brought us gas. Jay made sure we started up and watched us as we got back on the road. We ended up having more issues than we thought and having to pull off again. Jay called us as he noticed we were not behind home anymore. Jay came back and waited with us until we got our roadside service to confirm the next tow truck to take us into town. Rick picked us up and took us to a Walmart until we're heard back from mechanics in the morning. Rick picked us up in the morning and got us to a mechanic. These guys are so friendly and really made us feel comfortable and taken care of the entire time. Thank you so much!! *Our roadside service took care of all expenses so I am unsure what the total would have been.

the service was awesome he got there very quick and was so helpful. he is amazing if I were to…read morebreak down i would definitely give them a call again. price was very reasonable.

Service was timely and driver Timothy was very personable and professional. His demeanor helped to…read morecalm my tangled nerves.

Casey was absolutely AMAZING!!! My daughter and I were on a road trip, & just got into Flagstaff…read more On the I-40, about 9:00 pm, our truck breaks down. In the fast lane, I could only get over in the Median. Cars were FLYING by & it starts to rain. Casey shows up and kindly has us get into his truck, while he loads our truck on his flatbed. He offers suggestions on where to take it (it was after hours for shops/dealer). He takes us & the Truck to Heaths Auto repair, helps us load our stuff into his truck and actually drives us to a hotel. He was so kind and patient and understanding... A++++ The next day Felix called to let me know he had the truck and was towing it to the dealer in Flagstaff. It was so nice of him too, to call and let me know what was going on! I would highly recommend this place for any towing needs...Their Customer service was top notch & much appreciated!!! Thank you Guys!!!!!

Used United for a loooong tow down to the valley. Their rates were better than other companies…read morecalled. They were available next day early am and were professional. Will def use them for future tow needs here in Flagstaff

Amazing white glove service. The driver was friendly and professional, I was very comfortable with…read morehim. They arrived when they said that they would, and took good care of my car.

Unfortunately, Jet Towing company completely destroyed the entrance to our graveled and maintained…read moredriveway. Their heavy truck got stuck trying to turn around on our property after a heavy rain. They made a mud hole on our graveled driveway. We were stuck and couldn't get out. Our child missed a day of school. The driver Mark was nice and apologetic and very sorry for the damage he caused. We all took pictures. Mark the driver let his boss Dallas know about the damage and sent him pictures. We were all confident that this would be resolved and fixed, or that the company would at least pay for a load of gravel to replace the one they destroyed. Two days passed and we did not hear back from the owner of the company, so we followed up with a phone call. Dallas was immediately extremely rude, talked over my husband and made it clear he wouldn't do anything to make it right. Sadly, there is no decent bone in this man's body.

This place is a rip off, what they charge here is ridiculous. Caylee at the front desk was…read morewonderful, but Dallas, the manager, was rude and disrespectful. If you can go anywhere else you best do so -because you will not be handled appropriately here.

Better service Sometimes a decent wait…read moreBut they try to keep you notified Which is a good thing. Highly recommend

- Transparent (wait time, cost, when I would have to pay) -…read moreClear communication - Friendly - Available (at 11:30pm, though there was a wait) - Didn't have to pay until afterwards My car stopped working (it was not the battery) in the southern Walmart parking lot, and I lived 1.5 miles away (This Walmart didn't allow 24hr parking, but they were cooperative). N. A. Towing towed my car for half the cost that another company was wanting to charge me ($125 vs $250)(+$4.38 tax). VERY friendly, and although there was a bit of a wait (they told me the wait time though), they were great with updating me with the current situation. Also, they were reassuring by having me pay after the service was done (the first company wanted payment first, THEN would send a tow. Seemed scam-like). All in all, they provided a great service, and helped me out greatly.

I was in a jam ... 1953 Chevrolet truck with 350 engine with fuel leak - ughh…read more Called in on a Saturday morning with a fuel line leak and Dale Pitcher ( Advisor ) said bring in right down and we will fit it in even know we are busy ... Showed up in 30 minutes and he and the technician ( Mike ) took a quick look and said give me until later in the afternoon to repair. Called back before lunch it was ready and repaired .. I really appreciate the way these guys operate , quick , efficient, fair prices-- and ( safety Covid 19 practices) . I highly recommend them-. Just as a reference I called 5 other service centers (Flagstaff ) and all said no , Closed or didn't answer and there posted hours on Yelp are inaccurate and out dated . Nationwide Repair Shop rocks !! Not sure why more places aren't open on Saturday to service the community neighborhoods.

This is supposed to be a "transmission specialty" shop. I called to get an appointment to have…read morethem take a look at my transmission which seemed to start slipping between 3rd and 4th gears. They set me up with an appointment and when I asked a couple more questions re how quickly they could drop the trans and take a look at it they said, "oh we don't open up transmissions we just replace them ". What?? So what my appointment was apparently intended on their part was to test drive the truck and get a sense of what it is doing and if what it's doing requires actual REPAIR of the trans (you know how their ad says "transmission repair?), your ONLY solution at this business is to get a COMPLETE replacement of your transmission. What they do here is work with the bulk transmission rebuild shops like Jasper, etc who ship them a replacement trans which can be extremely costly, $3k to $4k or more depending on your vehicle - all this place does is remove your current and put a rebuild into it. They admitted they no longer staff ....you know ...TRANSMISSION REPAIR SPECIALISTS, who fix transmissions. Well guess what - there are at least ten or more other auto repair shops all around Flagstaff that do that exact same thing. Don't be fooled thinking you need this place because they have "transmission" in their name or you see "transmission repair" in the ad. They dont. Shop around to every auto shop in town and compare pricing, workmanship, etc. Sadly it seems Flagstaff no longer has a transmission specialist shop that can help repair, build, etc your trans - all you have available are trans replacement shops.

We needed our 2022 Dynamax Isata 3 RV towed to the Mercedes dealer in Flagstaff, about 50 miles…read morefrom our home in Camp Verde. After two other tow companies said they couldn't handle our Class C motorhome and recommended Johnson's, we gave them a call. Jody from Johnson's arrived within an hour, quickly hooked up the RV, and we were on our way. I was initially concerned about it not being flatbedded, but Jody clearly knew exactly what he was doing. He's a true professional. I inspected the coach afterward and confirmed he had it hooked up in the perfect spot with zero damage. I would definitely recommend Johnson's Heavy Towing to anyone.

Ken saved us when nobody else could get the job done!! We were 55 miles north of Flagstaff with a…read morehigh clearance disabled 5th wheel missing a wheel. Not only did he get the job done we couldn't believe how fast he showed up. We had many messages from our insurance and dealers not being able to send help. Thank you and beyond grateful for him showing up for our recovery!!