Referred by ford that was 2 months out to look at my truck and again this shop was 2 months out…read morecouldn't accommodate even a diagnosis, I traveled from California and as crowded as California Flagstaff seems even worse than California for service needs.

Shop is very professional, with an amazing knowledge of my 7.3…read more They found other issues. I had zero idea about. They called me and told me what it would cost to replace the parts, before moving forward. ZERO price gouging for repairs (verified by my uncle who has his own shop in California). I will be going to them for future repairs.

My truck broke down in the middle of a road trip and had to be towed to NADR. Andrew (a co-owner)…read morelet me borrow his personal truck to go get lunch. Very nice. They tried to do what they could to get me back on the road, but the engine problems were too serious to fix quickly. My overall impression is that the owners are a couple of good guys who are probably good mechanics, but they aren't very good at communication. It was VERY hard to get a call back when I wanted to find out how my truck was doing, or even just how much I owed them. I also found out that their website doesn't even correctly say what days they are open (NADR is NOT open on Sunday, despite what http://www.northernarizonadiesel.net says). At the end of it all, they didn't overcharge me, so I think the problems were more due to being slammed with too much business than anything. Of course, all you care about is your own vehicle, so if they aren't able to get to it you're not going to be happy.

TERRIBLE and dishonest !!! Would not recommend. They charged me for work they didn't do and then…read morethe truck was still not repaired and I had to take it to another shop and they said they didn't do any work.

Nick and his wife are amazing, super friendly and responsive. We broke a leaf spring on our trailer…read moreas we were coming through Flagstaff. Nick was very communicative with time frame to reach us and replace the leaf spring. We are back on the road!

A lot of what you wrote in response was very inaccurate including travel times and my…read moreaxel/spindle/threads being bad. You took advantage of me before the holidays and that's all I want people to know. I wasn't going to respond to your response on Yelp but the fact that it's now been over a month and you still refuse to send me a detailed invoice and the fact Nick decided to immediately text me after my initial review threatening legal action and bringing up my military service which is completely unrelated says all without me saying anything further. I gave your company over a month now to send me an invoice and I would have ignored Nicks unprofessional, unprovoked threats, and belittlement over my military service but I can't look past it any further. Here are screenshots of what he texted me immediately after my first review, something I believe everyone will want to see before doing business with your company. For everyone seeing this I spent many years in the Army and I'm a combat veteran so I'm not sure why Nick decided this was relevant to text me when all I was asking was for an invoice so I know why I was charged such an obscene amount. If the invoice looked correct I would have deleted my initial review and went my way but I know that wouldn't have happened which is exactly why he still refuses to send it, something I'm owed as a consumer. I will be disputing $350 of the $946.49 charged to me and will be contacting the BBB over the unprofessional texts that were very unnecessary and unprofessional. These screenshots say a lot about Nick and your company's character.

The least accommodating people I've ever encountered. The…read moredrivers at this establishment are where the stereo type grease monkey comes from. Definitely not a service first culture. They understand when you contact them you're in a compromising position as they have the market cornered in this area. They take full advantage of others and their unfortunate situations. (car/truck accidents). The worst part is they seem to enjoy that you're compromised.

Reminiscing about last Christmastime, when our son drove out from California to visit us here in…read moreWilliams, AZ in his Tesla. He lost his charge in Seligman (45 miles away) and Murphy's saved our Christmas experience and towed him here to Williams in the middle of the night. Incredibly efficient, kind and caring! Good people, highly recommend!!

I had a GREAT experience at Babbit Ford! Brayden in parts was very helpful and went above a beyond…read moremy expectation. Brayden walked back to service and asked them to help me put a part in my vehicle so I could get back on the road and on with my camping trip. Andrew in service was more than happy to help. I was in and out of the dealership in 30 minutes and made it to my campsite before sundown! Thank You!!!

They charge outrageous amounts to basically not fix anything. Super unprofessional and rude…read moreemployees. I will never go back :)

I called them in the morning from the KOA and he came right out in 30mins. He was very nice and…read morefixed everything and I was able to enjoy the rest of my trip. Thank you very much.

Take all of my small engine equipment to Flag Tool. They are honest and fair and thorough.read more

If you are a mobile heavy duty roadside mechanic and this company calls you do not take their job…read more I did a job for them about 3 months ago and they have not payed they gave me the run around and are not answering the phones or responding to emails. (SCAMMERS)

From the owner: -Mobile Repair Service -Trailer Repair…read more-Engine -Vehicle Inspections - Truck -Vehicle Inspections - Trailer -Radiator & Cooling -Diesel Engine Emissions Testing -Lock Out Service -Liftgates -Preventative Maintenance -DPF Filter Clean / Replace -Air Conditioning -Aftertreatment -Bus Repairs -Transmission & Drive Line -Electrical -and More

Service was timely and driver Timothy was very personable and professional. His demeanor helped to…read morecalm my tangled nerves.

TOW RITE you rock! Thank you so much for all the help the last 24 hours (2 tows)…read more K.C., Melissa and Joey handle my slasher situation perfectly, and saved my butt. You guys are great. Highly Recommend! Thank you!