Nick and his wife are amazing, super friendly and responsive. We broke a leaf spring on our trailer…read moreas we were coming through Flagstaff. Nick was very communicative with time frame to reach us and replace the leaf spring. We are back on the road!

A lot of what you wrote in response was very inaccurate including travel times and my…read moreaxel/spindle/threads being bad. You took advantage of me before the holidays and that's all I want people to know. I wasn't going to respond to your response on Yelp but the fact that it's now been over a month and you still refuse to send me a detailed invoice and the fact Nick decided to immediately text me after my initial review threatening legal action and bringing up my military service which is completely unrelated says all without me saying anything further. I gave your company over a month now to send me an invoice and I would have ignored Nicks unprofessional, unprovoked threats, and belittlement over my military service but I can't look past it any further. Here are screenshots of what he texted me immediately after my first review, something I believe everyone will want to see before doing business with your company. For everyone seeing this I spent many years in the Army and I'm a combat veteran so I'm not sure why Nick decided this was relevant to text me when all I was asking was for an invoice so I know why I was charged such an obscene amount. If the invoice looked correct I would have deleted my initial review and went my way but I know that wouldn't have happened which is exactly why he still refuses to send it, something I'm owed as a consumer. I will be disputing $350 of the $946.49 charged to me and will be contacting the BBB over the unprofessional texts that were very unnecessary and unprofessional. These screenshots say a lot about Nick and your company's character.

Drivers can't follow simple instructions when dropping off a non-running vehicle. Vehicles…read morerepeatedly dropped is inconvenient spots where they are in the way rather than in the designated lot

Flagstaff Towing is a predatory scam. They towed my car from the spot I paid $100/month…read morefor--because I parked slightly angled to avoid a mountain of snow my complex failed to remove. FYI: Landlords are legally required to maintain safe, accessible parking--they didn't. Instead, they had me towed... walking distance away. Then Flagstaff Towing demanded $300 in cash only, refusing card--which is illegal under AZ law (ARS § 28-4847). The photos they took of my car show the snow hazard. They ignored that and held my car hostage. This is predatory and unlawful. If this happened to you too, file a complaint with the Arizona Attorney General.

Amazing service and help! Our car needed a tow from a forest service road and they were here within…read more45 minutes. I strongly recommend this company!

Thanking our LUCKY stars Lucky was near by to help us out of a snowy mess. He is a towing wizard…read more He arrived quickly off a snowy dirt road and had us out of there in a blink! If you are ever stuck in the snow, give him a call!

Cayenne (sp?) was GREAT to work with! I was traveling to a trail race on Wednesday when my car…read moresuddenly started throwing multiple warnings--reduced power, power brakes, possible loss of power steering, and more--about 35 minutes outside of Page, AZ. With very little shoulder and spotty cell service, I drove slowly and thankfully made it safely to Page. The next morning, roadside assistance connected me with Liz from Bears Transport, who coordinated with United Towing in Flagstaff. They were able to send Cayenne all the way to Page, about two hours away. I've never been so excited to see a flatbed tow truck! The local Page towing company only handled local tows, one-way rental cars weren't available, and I needed a tow that would allow me to ride with the driver. Cayenne was an awesome driver. He carefully loaded and unloaded my car and provided great conversation during the 4+ hour trip back to the dealership in Phoenix. I felt safe the entire journey. I have never been so thankful just to get HOME. Thank you, United Towing and Cayenne, for making the long trip to get me and my car safely back to Phoenix. I truly appreciate it!

Amazing white glove service. The driver was friendly and professional, I was very comfortable with…read morehim. They arrived when they said that they would, and took good care of my car.

We had Nathan come out to our home in Clarkdale to rekey all of our locks, and I couldn't be…read morehappier with the experience. We really wanted to keep the original brass hardware on the house, and instead of trying to sell us on replacing everything, he preserved as much of it as possible while still getting everything working the way it should. Our old house was being a little finicky about letting us inside, and with six exterior doors plus an interior lock we wanted added, it wasn't exactly a small job. Nathan showed up right on time, worked quickly, and had great suggestions for some future door upgrades. The quality of the work was excellent, the price was fair, and everything works so much better now. We also really appreciated him making the drive out to Clarkdale. If you're looking for an honest, knowledgeable locksmith who takes pride in his work, I'd absolutely recommend ACE C&R Solutions!!

I highly recommend Ace C&R. I was locked out of my home and was extremely satisfied with their…read moreservice. Nathan was professional, arrived ASAP and had me in my home in under 10 minutes. He is knowledgeable and the fee was less than another quote. I don't often review companies, that said, I highly recommend Ace C&R.

We (my family of 4 on a road trip) broke down on the 89 about 40 miles out of Flagstaff on a…read moreSaturday evening. Our insurance companies roadside called economy towing. The driver from Economy called me back quickly, made sure we have a ride for everyone ( got a taxi to come out too) and verified m location. The driver arrived within an hour, made sure that the problems wasn't something that could be fixed roadside, and hooked up the van quickly. The driver stated that he would not leave until the taxi arrived - which arrived within 10 minutes. My idea was to have the van towed to the hotel and figure out what to do in the morning. The driver told me there was a place in Flagstaff that was opened on Sunday. He offered to drop me at the hotel, let us get our things out of the van, and then he would drop it off for us. This went "above and beyond".

Quote a price upfront. Does not tell you that they charge 5.1% credit card fee. But your only…read moreoption is to pay by credit card or cash. They accept nothing else. Would not use aga

Worst experience ever. They blew out my truck's radiator and…read moredamaged my coolant reservoir. This shop seems more focused on creating work orders than actually performing the work. Extremely overpriced for the quality of service provided. Not the right shop. Avoid unless you have absolutely no other choice.

We cannot say enough good things about Bridget and the incredible support she provided during a…read morevery stressful holiday weekend. When we found ourselves dealing with unexpected issues while traveling, Bridget became our lifeline behind the scenes. She was responsive, compassionate, organized, and went far beyond what we expected to help coordinate, communicate, and make sure we were taken care of. No matter how many questions we had or how frustrating the situation became, she stayed calm, professional, and genuinely cared about helping us find solutions. Even though the center was suppose to be open and the tech had an emergency, she came in and made sure we were taken care of 120%!!!! Exceptional customer service like this is rare. Bridget turned what could have been an overwhelming experience into one where we truly felt supported and looked after. Thank you for your kindness, dedication, and for making such a difficult situation easier to navigate. You made a lasting impression on us. I hope the owners know the employees are 110% the face of you business and this employee ensured that you looked like a rockstar!

They are people just trying to do their job. I know it's the devils work but hey, your car was…read moreillegally parked. I picked mine up from the lot at almost 3 in the morning and they were very nice. We laughed and had good chats and they gave me some info on what to look out for in the future. They were genuinely great and I walked away feeling good about it. For getting my car towed, I say that's a win.

By far one of the worst companies in flagstaff! They've towed my vehicle twice when I had a parking…read morepass. I contacted this company and the female owner answered the phone. She was immediately hostile and talked over me shouting. She then literally screamed in the phone like an angry toddler and hung up on me while I was trying to explain the situation. When I called back she again continued to yell at me and told me to come to the shop and she would "take care of this and deal with me face to face". Maybe I should press charges for threats. Yikes!

Lol the tow truck driver asked me! "Did they tell you how they where going to charge me" so they…read moresaw an opportunity to take advantage of a trucking company and charged us 3hrs = $600 flat. Less than 3 miles Thanks Repugnant Roger ! Karma takes care of all us!

I never used them don't know why yelp keeps recommending this place ok now yelp isn't letting me…read more complete this because it is short Blah blah blah blah blah blah I didn't get to call him today but he was going back out there even though I'm not picking you up or anything you need me you need anything you want me to call him or call you back I love you I'll talk to you later bye

Had exactly what i needed! Went in and asked for a part and in no time received what i wanted. Was…read morea factory part as well no aftermarket.

I can't say enough great things about this family owned business! We were on our way to Colorado…read morewhen our trailer decided to hit a pothole and break our leaf springs. Unfortunately, the 40 east freeway going to Flagstaff has the worst roads ever. I suggest staying the fast line. Anyways, I called P&M, and Pete answered and said to come by the shop the next day to see if he has the parts. Lo and behold he had the part for our trailer! He was such a lifesaver and we were able to continue our trip to Colorado! Pete and Mary really care about their customers, and they are so knowledgeable about RV's and trailers. I recommend getting your parts from them! Thank you so much, Pete and Mary!