My family & I were traveling from California to the Rocky Mountains of CO when passing through…read moreFlagstaff my trailer brakes went out on my 20K 5th-wheel trailer. We were fortunate to find Nick & he came right over. In the parking lot of a hotel he properly repaired all of our brakes. Nick not only did the job right but he genuinely cares about his customers. That is not a common thing in todays times. As a business owner myself I appreciate his genuine character. If you are ever in need of roadside service in Northern AZ, you will not go wrong with Nick. Thanks Nick! Happy Camper!

A lot of what you wrote in response was very inaccurate including travel times and my…read moreaxel/spindle/threads being bad. You took advantage of me before the holidays and that's all I want people to know. I wasn't going to respond to your response on Yelp but the fact that it's now been over a month and you still refuse to send me a detailed invoice and the fact Nick decided to immediately text me after my initial review threatening legal action and bringing up my military service which is completely unrelated says all without me saying anything further. I gave your company over a month now to send me an invoice and I would have ignored Nicks unprofessional, unprovoked threats, and belittlement over my military service but I can't look past it any further. Here are screenshots of what he texted me immediately after my first review, something I believe everyone will want to see before doing business with your company. For everyone seeing this I spent many years in the Army and I'm a combat veteran so I'm not sure why Nick decided this was relevant to text me when all I was asking was for an invoice so I know why I was charged such an obscene amount. If the invoice looked correct I would have deleted my initial review and went my way but I know that wouldn't have happened which is exactly why he still refuses to send it, something I'm owed as a consumer. I will be disputing $350 of the $946.49 charged to me and will be contacting the BBB over the unprofessional texts that were very unnecessary and unprofessional. These screenshots say a lot about Nick and your company's character.

Drivers can't follow simple instructions when dropping off a non-running vehicle. Vehicles…read morerepeatedly dropped is inconvenient spots where they are in the way rather than in the designated lot

Flagstaff Towing is a predatory scam. They towed my car from the spot I paid $100/month…read morefor--because I parked slightly angled to avoid a mountain of snow my complex failed to remove. FYI: Landlords are legally required to maintain safe, accessible parking--they didn't. Instead, they had me towed... walking distance away. Then Flagstaff Towing demanded $300 in cash only, refusing card--which is illegal under AZ law (ARS § 28-4847). The photos they took of my car show the snow hazard. They ignored that and held my car hostage. This is predatory and unlawful. If this happened to you too, file a complaint with the Arizona Attorney General.

Amazing service and help! Our car needed a tow from a forest service road and they were here within…read more45 minutes. I strongly recommend this company!

Thanking our LUCKY stars Lucky was near by to help us out of a snowy mess. He is a towing wizard…read more He arrived quickly off a snowy dirt road and had us out of there in a blink! If you are ever stuck in the snow, give him a call!

Great people great service! I'll go back again and again. Pulled up and they took care of my…read moreproblem immediately.

Was in a bind. They did a tire repair for me quickly, and…read morereset all sensors. They didn't try to upset me, but treated me fairly. Highly suggest this place.

Thank you to Soto Brothers. My husband was traveling from California to Texas towing our jet ski…read more We had our trailer tires replaced the morning before he left CA. While traveling in Arizona at 8pm, he noticed grease leaking from one of the trailer tires. My husband called and they were able to help troubleshoot over the phone to check a few things and make sure it was safe for him to travel to their location in the morning. When they opened, they were able to look at the issue, provide us with the help we needed and got my husband home safely this morning. I can't thank you enough for the care and time that you provided while in the middle of nowhere and far away from home. Your kindness will be remembered.

Man, this place is great, service requested and was given immediately, value of a good tire shop is…read morerare but they were very helpful and found my issue.

Went through insurance…read more We were stranded on the side of the road, and Trevor came to the rescue. He kindly drove us an hour away to the tire shop, recommended an amazing burger shop and handled everything like a pro Molly was kind throughout my constant calls. Highly recommend.

We had a crappy experience with AAA. We were traveling outside of CA when my boyfriend's truck…read morestarted to have problems. AAA said they were sending a flatbed tow truck but then sent a text saying we didn't have premier coverage. We have premier coverage for towing, to which they sent a truck out ASAP and with our luck we had Nikki as our tow truck driver. This chick is little but mighty. My boyfriend and I were really impressed with her. She was very accommodating given the fact that apparently we had been broken down on an Indian reservation in Gray Mountain, AZ. Not the place anyone would want to be, honestly. Doesn't seem like a pleasant place at all. She drove us 175 miles to drop off the truck. We can't say enough nice things about Nikki, she made a pretty bad situation so much better with her positive attitude, consideration, and her overall skill. If I lived in AZ, I'd definitely use this company again.

Country Club Towing was a life saver. We ended up on the side of the highway on empty and they came…read moreout and brought us gas. Jay made sure we started up and watched us as we got back on the road. We ended up having more issues than we thought and having to pull off again. Jay called us as he noticed we were not behind home anymore. Jay came back and waited with us until we got our roadside service to confirm the next tow truck to take us into town. Rick picked us up and took us to a Walmart until we're heard back from mechanics in the morning. Rick picked us up in the morning and got us to a mechanic. These guys are so friendly and really made us feel comfortable and taken care of the entire time. Thank you so much!! *Our roadside service took care of all expenses so I am unsure what the total would have been.

the service was awesome he got there very quick and was so helpful. he is amazing if I were to…read morebreak down i would definitely give them a call again. price was very reasonable.

I had some issues with my trucks fuel sending unit, I talked to andy about him doing the repair and…read moredoing some upgrades to my truck while it was In his shop. I gave him a $2,000 deposit he told me truck would be completed that next weekend. I got a rental car. Andy finally finished the fuel sending unit after 10 days, but said he would do the upgrades at a later date on a friday/Saturday. He has spent the next 4 months dodging my calls and lying to me. I had given up on him doing the upgrades and just wanted to get my parts I had paid a deposit on... he dodged me evertime i was traveling through and could pick up the parts. He then offered a refund on my deposit two and a half weeks ago and said he had mailed it I am still waiting and when i do get ahold of Andy he never gets back to me. I have never dealt with a more dishonest business or individual. I would stay away from this business, and definitely dont give him any money for a deposit, you will never see the work or the money again

This guy owes me $1200.00 for a supposedly transmission, my truck needed. He not only says he's…read morekeeping my deposit , but the tranNY was not even the problem. He could have stung me for another $4800.00. Just for the tranny. All told around $8,800. I had it towed away , at my expense. My 2001 Dodge diesel is running fine. Differential fluid change, pint of tranny fluid , cclutch replaced. Trfuck got a 50 point inspection. Total $1208.12 36 k warranty Jim Mallett Formerly of Tucson This creep Andy I am reporting to the. Attorney Generals office. I'm a senior on a fixed income. TURNS OUT HE HAS BURNED LOTS OF PEOPLE... BUT A SENIOR. .SHAME ON THIS CON. FORGOT : He had my truck for 41 days. Mechanic in Cottonwood said : Nobody touched the tranny, see the mud on this label. Oil on bolts. This was NEVER inspected. STAY AWAY ! FROM ANY AND ALL BUSINESS IN FLAGSTAFF, EXCEPT NAPA AUTO PARTS. Also COCONINNO AUTO REPAIR . Pat gave me very very good advice. He was too busy to do my work. Busy because he's a good honest business man. If it's High Mountain or Andy's diesel repair....run

Used United for a loooong tow down to the valley. Their rates were better than other companies…read morecalled. They were available next day early am and were professional. Will def use them for future tow needs here in Flagstaff

Amazing white glove service. The driver was friendly and professional, I was very comfortable with…read morehim. They arrived when they said that they would, and took good care of my car.

Unfortunately, Jet Towing company completely destroyed the entrance to our graveled and maintained…read moredriveway. Their heavy truck got stuck trying to turn around on our property after a heavy rain. They made a mud hole on our graveled driveway. We were stuck and couldn't get out. Our child missed a day of school. The driver Mark was nice and apologetic and very sorry for the damage he caused. We all took pictures. Mark the driver let his boss Dallas know about the damage and sent him pictures. We were all confident that this would be resolved and fixed, or that the company would at least pay for a load of gravel to replace the one they destroyed. Two days passed and we did not hear back from the owner of the company, so we followed up with a phone call. Dallas was immediately extremely rude, talked over my husband and made it clear he wouldn't do anything to make it right. Sadly, there is no decent bone in this man's body.

This place is a rip off, what they charge here is ridiculous. Caylee at the front desk was…read morewonderful, but Dallas, the manager, was rude and disrespectful. If you can go anywhere else you best do so -because you will not be handled appropriately here.