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    Auto Strada

    3.0 (6 reviews)

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    Faulkner Mazda - Trevose

    Faulkner Mazda - Trevose

    3.4
    (76 reviews)

    Arrived at 3pm. Agreed to their asking price for a new 2026 Mazda 3 when I arrived with daughter…read moreafter she test drover it. I had a trade. They manager low balled me on my trade which was in excellent condition with low miles. MMR had it for $26k and he offered me $20k. I wanted to leave but my daughter loved the car so I stayed and negotiated back and forth until we agreed on the trade in value. They had us waiting hours to complete the paperwork even though I was paying cash. We finally were able to leave by 830pm. They sold the car in less than a month. I would never buy another car from Faulkner Mazda in Traverse again. They are your typical dealer who has no problem insulting the customer with lowball trade in values. Oh and their detail department is horrible on a new car delivery.

    Had decided to purchase a used Mazda before arriving at the dealership. My wife is disabled and…read morespending hours at a dealership is difficult for her. We agreed to pay the full asking price and were very excited to get the deal completed. Cash deal no games. I informed our salesman that we had a hard stop at 4:15 to return to NJ to pick up our daughter. Also we took an Uber to the dealership so we could drive the purchase home. When we threatened to leave the sales manager came out. He was abrasive to say the least. My two favorite comments were. What did you think was gonna happen your not buying a toaster. Next comment was we are not a McDonalds drive through. Well I guess you are not focused on your customers either. I would suggest if you value customer service that you find another dealership for your automotive needs. I have already located a comparable vehicle 2k cheaper.

    Faulkner Toyota - Trevose

    Faulkner Toyota - Trevose

    2.3
    (100 reviews)

    Ask for Joe Ehret. Five star service. They work with you to get the exact car you want for the…read moreright price. I highly recommend Faulkner Toyota.

    Had a steering light come on and called since it should be under warranty. Explained how it can be…read moresuper dangerous to lose steering. They scheduled me out a full week. I once again explained that I would like it to get in earlier because steering failing is way more dangerous than AC not working. Come Saturday. Steering totally fails. I ask for them to send a tow because what I told them could happen...:: did happen. I was told to call roadside myself or they could give me a tow companies number. The vehicle arrives at the dealership and I requested them to run a scan on the car to see preliminarily how long I would have to have another car and be out of my car. The service department refused to do that because my appointment wasn't until Monday. No loaner car was offered. My car went in at 7:40 AM on Monday and they did not contact me until 3:40 PM and let me know that my car would not be ready till friday or Monday and only now asked if I needed a loaner car. If the service department would have listened to the customer, this possibly could have been avoided altogether. But I was treated like I didn't know anything and due to the fact that I cannot take my car to another mechanic because it is a warranty issue. I feel as though I was placed to the side.

    Auto Strada - car_dealers - Updated August 2026

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