If I could put no stars I would, the new girl that answers the phone for helm associates is just…read moreAwful, Extremely Rude and disrespectful. She slams the phone on you and is very careless of her job. This can't continue, I miss the other lady Ms. Aquanetta, if it wasn't for her being so helpful I wouldn't have had my car paid off , but this new girl makes me want to return my New car because of " AWFUL CUSTOMER SERVICE". I don't feel comfortable giving my hard earned money to a girl that yells and disrespects you through the phone for just asking a simple question. She needs to go or lots of customers will be returning their cars including Me

this new team leader there who is very rude and disrespectful makes me not want to spend my money…read morethere anymore. Matter fact, I will be surrendering my car in this week just so I won't have to spend my money with ignorant people. I don't wanna be disrespected while spending my money. DONT DO BUSINESS WITH THEM

DO NOT BUY! THEY SELL JUNK! I bought a used 2009 Nissan Altima from this car lot for $3500 with…read more200k miles. I did not know any better because I do not usually buy used cars. I should have had someone look first. I was helped by Eric, Joe, and his father. They ASSURED ME that the car had no defects and that if anything was wrong with it, they would help me fix it. I asked repeatedly "Does this car have a CVT transmission?" Joe said, no it does not. I checked under the hood and it is just an automatic, not CVT. It's a good car." Just a day later, 20 miles to be exact, the car broke down in the middle of the road. I took it to the mechanic and they told me that the car went into limp mode and the transmission gave out. JUST 1 DAY LATER. I called and asked Joe again, does this car have a CVT, he said it does not, completely contrary to what the mechanic said. At this point, I am sure he lied to get the sale. I said I want a refund. He told me too bad, it's as is. I told him I will not accept that as I did not even have the car for 72 hours before this all transpired. I bought the car so I can go back and forth to school. This car was supposed to help me do that. They knew this and took advantage of me. The lowest of the lowest! These people scammed me. They knew I saved up my money to buy a car for school. Who does that? Who scams the poorest of us to make a quick buck. I asked"will the car make it 6 months?" Yes of course it will. I asked "If it breaks down, will you help me fix it? I don't know any mechanics here" yes of course! We want you to come back. We "care" about our reputation. Do you really? Those niceties went straight out the window Once the car was sold. Like too bad I got your money now, good luck. And then lie about the type of transmission knowing that it is prone to issues... all so you can make $3500.... so you can sell a car. You can't trust anyone like that! Don't spend your hard earned money here! You saved up for that car or you need something to get to work, DO NOT TAKE THAT CHANCE HERE! Go somewhere else. Each mechanic I spoke to was shocked on how I was rejected from getting a refund. No one..AND I MEAN NO ONE...with integrity acts how Joe did to me. No one who cares about their business does that. Now i have to either pay $6k to get a new trans or save up all over again and get another car. Integrity matters and Joe, the son who hung up in my face told me too bad and lied repeatedly, is someone that don't got that at All! Crooks and Thieves.

Did not get a car because I didn't have all of the money for the down payment and even tho my…read morecredit is bad and I had a repo he still decided to try and help me and they are awesome with customer service would recommend them to anyone

I've been a member for decades. I have used the services they offer, from auto loans to personal…read moreloans and couldn't be happier.

Absolutely horrible customer service especially if you call closed several accounts and anything I…read moreneed to do with citizens will not be at this branch what a shame too I now see why they are a two-star bank

This location has AMAZING customer service. Go see Dean, the branch manager, and Noah, branch…read morebanker, for your banking needs. They will treat you with respect and provide help in anyway they can!

Awesome customer setvice. Jacob, a corp mfr is terrific. I highly recommend Eric sneeread more

I was unhappy with my old bank and opened an account with Inspire FCU. Best decision I've made…read more I'm so happy with them I opened an additional account.