The service team at Bergy's is top tier. Easy from beginning to end. Service writer Chris was…read moremore than professional and helpful during the entire process.

Andrew our Sales Person was great to work with and the Finance Team stayed late on a Friday night…read moreto finish the deal before the Labor Day weekend. It is the third vehicle I've purchased from Bergey's and I have no complaints and will be back next year when my lease is up on my Forte.

I asked for an out-the-door quote on a base model, no extras, no dealer add-ones, no prep fee, no…read moreridiculous doc fee. They gave it to me. They asked if had a trade-in, I said not sure. The asked if I ranted to lease or purchase. I said not sure. They asked if when I wanted to test drive the vehicle. I said, not yet, still looking at other models. They said fine let us know when you want to proceed. They have followed up twice in the last two months to check on status. A great quote and no pressure.

Customer service promises to reply' "at their convenience." Almost a week and I haven't heard back…read more Guess I'm not convenient!

I have done comparisons with other auto body shops - these guys are the absolute best in price,…read moreservice and reliability!!! I've been using them for years and each time I compare their price - they blow away their competitors!

After a collision I was in a few weeks ago, JT and the team took care of not only my car, but also…read moremy concerns from the minute I contacted Chalfont Collision Center. JT helped me navigate the process every step of the way, including the insurance claims and car rental. This shop goes above and beyond, and I am so pleased with the outcome of my car. They even took the time to look at an additional concern I had outside the scope of the accident. In the end, my car looks brand new and works great! I can't recommend them enough.

I live in Florida and was vacationing in PA when I unexpectedly found out I needed a new car. My…read moredad and I stopped by J.L. Freed Honda just to look at the Pilot and Passport. That's when Nico Shearer approached us, offering help. Even after I explained that I was from Florida and "just looking," he couldn't have been more patient and genuine in answering all of our questions. Nico then showed us a 2026 Honda Passport with only 4,700 miles and lots of great upgrades. I fell in love with it instantly! The only problem--I was flying back to Florida the very next day. After talking it over with my husband, I decided this was the car for me. Nico made the entire buying process absolutely seamless. He was 100% transparent, explained everything thoroughly, and the team worked with me to make the financing smooth and stress-free. Before I knew it, I was the proud owner of my new Passport. I even canceled my flight and drove the car all the way back to Florida (a drive I had never made before!). So, how good of a salesman is Nico? Let's just say he's good enough to get this Florida gal to buy a car in Pennsylvania! Highly recommend Nico and the entire J.L. Freed team!

When I purchased my 2026 Honda Ridgeline, I paid for running boards to be delivered and installed…read more It has been over a month and it still hasn't happened.

We had the wonderful experience of purchasing a rare AMG from George, and he treated us with…read moreexceptional care. We took a 3,000-mile road trip back to California without any problems, and Source Auto had thoroughly inspected the vehicle to ensure everything was in perfect condition. We also had the pleasure of speaking with the entire team, and I truly believe they are an honest, hardworking family business. I couldn't ask for a better experience--a 5-star shop in my book!!!

Ricky was very nice and professional. His communication made this process go smoothly. He was quick…read moreto pick up our car and dropped it off safe. I would recommend source one towing to anyone in need.

I would not recommend & I would not recommend Ashley. They will overcharge, add fees, & very poor…read morecommunication throughout the service of my vehicle. Ashley called five minutes before they closed & assumed me not answering was my consent to charge me for nothing. Support the local businesses & don't fall for their trap

we have purchased 4 Honda vehicles from Keenan/Faulkner over the last 15 years. The sales…read moredepartment is good - always treated well and have received a fair deal when negotiating. The service department is outstanding and the reason we go back. Appointments are easily available, work is done quickly and done on time if not sooner.

We got a Toyota, and the car is running well. We had a minor issue, and Brian Nickett was helpful…read morein solving it. We highly recommend Carshop in Hatfield; their cars are worth the price, and their customer service is nice.

Tyler was amazing! Made the car buying experience easy and manageable! Thank you so much Tyler!read more

Not sure where to begin, so I will say if you are in the market for a Mazda, you need to come to…read moreNorth Penn and ask for Dan O. (If you can pronounce Oestreich, go for it). I currently lease a Mazda and the lease wasn't up yet. Since I got my Mazda in another state, I was taking my car to Faulkner for service and they reached out to me to see if I was interested in getting in a new Mazda. I hadn't thought about it bc my lease wasn't up but I went and talked to one of the sales team. The deal wasn't quite right so I was just going to hold off. The sales person was very persistent and we finally had a deal I could work with. Asking for next steps, the customer service went from ok to completely aggravating! To be fair, my DL was expired, I had lost the camera card and only had the temp internet one bc I requested a new camera card. I was told the couldn't title and register the car with that. I researched and that is false. In the meantime, I found the camera card and let them know and they just gave me a hard time. Overnight I found the same car I wanted at North Penn. I made an appt. for Monday with the AI assistant. The next morning I received a text from a lovely person named Jamie. Jamie put me in touch with Dan. I decided to pop in & see Dan. As luck would have it he was available. He listened about the nonsense from Faulkner and he confirmed he could work with my license documentation. He then got right to work. I thought he was just going to work up some numbers but I am leaving with the car today!!! The deal and the customer service was nothing short of Amazing! I spent 3 days speaking to Faulkner, Dan hooked me up in 2 hours. (Side note! Faulkner sales team , but I loved the service center. ) Anyway, Mazda North Penn, go there, even if you weren't looking to get into a Mazda!

I reached out to Mazda saying, "look, the past should ideally be the past but I want to give you an…read moreopportunity to fix this" *suspense music* No answer. Amanda, I sent you a very nice email, explaining how I'd gotten dozens of messages about my review from people, the post itself has 17k views and if just 1/10 of 1% of people who were going to buy a car from you decided not to, you're looking at 1/2 a million dollar loss. You would think that even when I said I plan to buy THE SAME CAR again, newer version of course and said I also have John Kennedy Mazda I can go to, something would have clicked and she'd have thought "I can get rid of a review that's really cost us money and likely sell him ANOTHER CAR by fixing two small things on the car". (Window motors) I didn't ask for money, I asked for nothing other than "let's make a better second impression" and meant by both of us. *crickets* I truly hope you're outsold by your competitors as your customer service is dog water

Been a customer here since 2010 and they've always taken care of me in sales and service. The…read moreservice techs are clean workers and my vehicle is always returned in the same or cleaner condition when it's done in service.

My check engine came on my VW. I went to NPVW on 309 and made an appointment. There were several…read morereminders of my appointment. Good communication. I waited for the car. I also requested an oil change. Jim visited me in the waiting area and told me the evap sensor was bad. The repair was under warranty. I paid the bill. I received a call they charged me too much and credited the overcharge. Honest people at North Penn VW. They washed my car. I am very happy with my experience. Nice dealership.