I had a minor fender bender about 1 month ago. Due to the current pandemic circumstances I thought I was going to be on a rental for months.... I contacted Auto Stiegler and spoke with Omid. He set me up with an appointment to bring in my vehicle and since that day, he guided me through the whole process which felt seamless. Within a full 1 week / 7 days, I had my vehicle back and was able to get rid of my rental which I didn't want, but needed the vehicle at the time. I know everyone's situation can be different of course. A Big thanks to the whole team at Auto Stiegler and specially Omid for having a sense of urgency and knowing how much I needed my car back.He basically took the wheel through the whole process which gave me peace of mind. Plus knowing how hard it can be to deliver a vehicle back faster than expected due to the on-going pandemic, I was very very surprised and greatly satisfied. Thanks Again. My vehicle was returned better than factory delivery. I definitely recommend speaking with Omid Nessari. read more

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Only place I bring my car too. Great customer service. I live in Hollywood so its quite a trek to get up here.

Oh Omid you Let me down after your estimate that was four times higher than two others I got even after you knew this was going to be out of pocket and not from insurance. Bummed because I was a big fan of Auto Stiegler. No longer my go to place read more

I was referred to Auto Stiegler through my AAA insurance. I've had auto body work done here at least 3 or 4 times. They are so professional, efficient and good at what they do. I love how they handle their business. Wouldn't take my cars anywhere else. read more

The staff went above and beyond for me and my little car. They have great communication and service. Even when things hit a rough patch, as they sometimes do dealing with stressful situations like collision repair after an accident. Shout out to Avo and Omid, and the nice girl in the front. Also the blonde guy. I dealt with every one of them at some point and it was overall a pretty smooth experience. A1. read more

Omid at Auto Stiegler was the most helpful person I have ever met at a body shop. He fixed my Mercedes to like new condition and was always there when I had any questions and was very knowledgeable about every facet of automobile restoration. If you ever get into an accident and want your car fixed to perfection then you need to contact Omid at Auto Stiegler. The best person at the best body shop to have your car fixed hands down! I can't recommend him enough! UPDATE! Went back to Auto Steigler for another small accident. Again Omid was right there for me when I needed him and again gave me the best customer service I have ever had at an auto body shop. Omid went out of his way to fix my car in perfect condition and in a very timely manner and I couldn't be happier. I will never go anywhere else to get my car fixed! Thank you Omid for the second time! read more

Please use these guys for your car repair needs. They are reliable, efficient and very informative. They stuck to what they said they would do and kept me up to date by text with everything going on with my car! Ask for Omid! read more

I would never recommend this place to anyone and recommended my insurance company drop them from the preferred list to its members. This is my first review ever on yelp so you can be sure this is in your best interest to read. My car was brought in before Christmas for two pretty straightforward minor insurance claims and I just got it back yesterday from another shop I had the repairs completed. That's almost three months! A t-bone accident eight years ago with major repairs only took a month and a half. When I got back from a two week vacation to pick up the car the second claim was not repaired and the guy tried to claim he never received the paperwork after both my insurance agent and myself ensured the paperwork was sent and this was to be done before I left town. The run around I received by the employees in this establishment on why this was overlooked and further delayed repairs for two weeks is unacceptable. I took it to a shop recommended by my dealer to handle the second claim. The service there was impeccable and with a new insurance agent very helpful in identifying the subpar and incompetent work performed by Auto Steigler on the first claim. An additional two week delay to communicate the issues and financial responsibility for the repairs not previously identified and lack of workmanship for the first claim completed delayed the second claim repair at the new shop. All I know is the accountability, customer service and repair work at this establishment is an indication of how they do business and it's unprofessional. read more

This is the second time I've taken my car into Auto Stiegler and it was a great experience just as the first. it looks like nothing happened to my car. The paint work and matching is consistent in any light and they stand by their work. I highly recommend them. read more

I had a minor accident with a garage door, really scraping up my trunk, left rear lights and bumper. From the time I spoke with Lexi, the scheduler, to the finished job, it was easy, done in a week, and beautiful. They matched the unusual brown of my car perfectly. I'm happy. Thank you! read more

I snagged my front bumper on a bicycle stand - I have a high end Mercedes C-class - it looked pretty bad. I thought I'd have to have the entire bumper replaced. Instead Auto Stiegler readjusted it - made it look like nothing had ever happened. Costs were minimum - not the thousands I would have been charged had the bumper been replaced. It took about one hour to do this and so, I waited in the waiting room. These were honest, reliable people and I greatly appreciate the little touches here and there. Friendly, efficient, and superb at what they do. Highly recommend. read more

I have been driving different models of Mercedes over the past 10-12yrs. Through out these yrs every time I was involved in an accident, and in need of a body shop, I have taken my cars to Auto Stiegler. Previously Avo used to work there, and he would always give me VIP treatment. And of course they always did a great job with the required repairs, and regularly update you as to their progress. I had heard Avo no longer works there, so I was little hesitant as to what to do. My service advisor at Encino Mercedes told me Omid works there and he was sure I will be well taken care of. So I took the chance, went to Auto Stiegler again and asked for Omid. I have to say that he definitely did not disappoint me. Omid is a wonderful person, very professional, caring and made sure I received efficient and timely repair. I would highly recommend Auto Stiegler, since over the years they have proven that they have high regard for quality employees, and they place high value in giving great service to their customers. read more

Auto Stiegler is the best! The staff is very friendly, and it is clear that this is a well run and reliable family establishment. The team here is trustworthy, and their prices for the quality of work are incomparable. If you are looking for the best quality repairs after a collision, Auto Stiegler is the place to go. Thank you to everyone there who made my experience easy, quick and affordable! Would recommend to anyone! read more

Very professional and friendly! We had our truck ready in less than a week. Highly recommend. They offer lifetime warranty.

My insurance recommended this place and I'm so glad I took my car here! The customer service was wonderful, they kept me very informed about my car, and they did an amazing job on my car! It was returned repaired and cleaned (a nice surprise!) I highly recommend this place! It's rare to find a place that does great work and has nice staff! Two thumbs up from this lady!!! read more

Auto Stiegler - They fixed this and a whole lot of other damage! They rock!! - Body Shops Near Me - Reseda, California

This body shop is very professional and they take their customer service very seriously. My car was returned to me like new and everything was packaged together very seamlessly. My compliments to Stiegler, Avo, Lexi, Roxanne, and everyone there. read more

This body shop is honestly one of the best I've been too. They're friendly, welcoming, quick, and do a great job. They also send you text with updates on your vehicle. What more can you ask for? They are one of AAA preferred body shops and I see why. They exceed expectation and provide amazing service. A definite go to body shop! read more

Most companies will try to buy off your negative reviews with discounts, coupons or straight cash. Stiegler however did it differently. They have more than earned their way back to a 4 star rating by taking my wifes car back, providing a rental car, re-doing some of the body work and restoring the front and back bumper damage to like new condition. In addition, as a sorry and a thank you, they detailed the inside including removing the many stains my daughter has accumulated. The re-done work is both tight and clean, looks like I would expect it to. It's now obvious Stiegler knows what they are doing as far as professional body work goes AND showed over the top eagerness to correct the situation. Excellent customer service. My wife is happy, now I am happy.You know what I mean? Thanks Stiegler! read more

I was just in their shop today, because my clk320 was having some engine trouble when accelerating from a standstill along with creating a lot vibrations at idle. I took my car in today to have my car evaluated and was told that my catalytic converters needed to be changed along with some wires for the ignition system. All in all I was quoted $1600 for the repairs, including some other service they mentioned that I do not remember. I went literally down the street to Mr MB Motors in Tarzana. They looked at my car and immediately identified the problem as a misfire of one of the cylinders, which is what I originally thought, because I used to love modifying Mustangs and had a similar problem. Mind you I got quoted $1600. Mr MB Motors $40. Yes that's right, $40. This is the explanation I received. Enrique at Mr MB Motors said, " When you had the car detailed and had the engine compartment cleaned, the guy doing it must've accidentally knocked it loose ( I just recently had my car detailed )" All he did was reattach my coil spring to one of the spark plugs. That was it. I just had to pay him for his time as he also ran a scan. Now I'm not saying their not great mechanics, but are they honest. Definitely not. I went to another independent mechanic elsewhere and they were trying to sell me an entirely new electronic system and wires. I knew they were all lying as I had my car serviced two months ago. I'm all for making a buck ..... but to charge me $1600 from one mechanic to quote me $1200 from the other is ridiculous. Go to Mr MB Motors, you wont regret it. read more

I've had accidents in the past, both times weren't my fault FYI, and both auto body places were good as far as their work, but their service was just okay. They weren't overly friendly or accommodating. Stiegler is different. Everyone smiles, says hello, everyone is courteous and keeps you in the loop by calling you at every important moment of the process, and their work is great. I am beyond satisfied with their work and service and I will be referring anyone in need of body work to them. Also I met the owner twice and he's such a nice guy and gives all his customers hand shakes and thanks them for their service. That is just icing on my very satisfied customer cake. By the way they shampooed my car rugs. Sweet! read more

Getting my car repaired here had been a great experience. They also found a leak in my tire fixed it no charge, They care! It was EASY and no miss no fuss. My car looks amazing! read more

Auto Steigler did a super fantastic paint job on my 911 whale tail regarding prep, paint matching and finish paint. I've been going back to them for years for collision repairs and custom paint requests. They do a fantastic job! read more

I don't generally write reviews, but joined Yelp specifically to share the positive experiences I've had with Auto Stiegler. It's hard to find a mechanic that you trust and you don't feel like you've been ripped off. We've brought our car in for both major services and oil changes and I've never felt over charged or pressured into doing work that doesn't need done. When I missed a scheduled appointment to replace a part. Johnny and the staff went above and beyond to get the car fixed. I just had a baby and Mike came to our house, picked up the car and dropped off a vehicle of us to use. This far exceeded what my expectations. Every time I've brought the car in, I believe they give you the best price they can. The staff is always friendly and the car is returned to you spotless no matter what type of work you have done. I highly recommend Auto Stiegler to anyone. They are professional and I trust them 100%. read more

I took my Prius here for a regular service & tire rotation...and I will never go back to the dealer. The service was great, the waiting room was clean, and even though my car has over 100,000 miles, they didn't magically find anything wrong with it like I'd imagine other places I'd taken it to would have. I got a quote over the phone before I brought it in and ended up paying less than the quote. Really honest place, I'd go there again and recommend you do the same. read more

update for Auto Stiegler. I got hit again!! Some guy blasted through a red light and broadsided me. Thank god I was driving a Mercedes. The curse of driving in LA amongst others who are completely on autopiiot and not paying attention while on the road. Back to my review - Once again, cannot say enough good things about Auto Stiegler. The whole team bends over backwards to take care of you and your car. Avo, Rudy and the rest are top of the line/can't be beat/you're crazy if you go anywhere else good. Avo is in a league of his own with regard to the care and customer service given. Driving in Los Angeles is the last frontier/ultimate test for my zenness!!!! read more

I recently had an auto accident with my Mercedes AMG GTS. I took it to three different body shops, and didn't like the customer service they provided immediately. They did not earn my business. I finally got a referral from a friend to take it to Auto Stiegler. I couldn't have been more satisfied with the service they provided, especially due to Rudy. He handled my repair from start to finish. He always updated, followed up with me almost immediately, and took pride in his work. He is truly a professional! My car was done earlier than expected and it looked amazing. Thank you Rudy and everyone at Auto Stiegler, you guys are the best!! read more

I'm basing this just on the customer service alone! From the receptionist to the service manager Johnnie, they take care of the customer. I can't wait to return from my trip and take my car in for service. I'll follow up after that. read more

My Mercedes dealer in Encino recommended this body shop in the case that I ever had any issues with my vehicle. I had an issue with the rear of the vehicle after backing up and hitting a concrete slab. Omid helped us as Stiegler & although it was the holidays, made it work. Everyone was great and the customer service is very nice. We dropped it off Dec 31 and got it back Jan 9th. read more

Had a fender bender and was recommended to Auto Stiegler by my insurance company. I was extremely pleased with the service and they kept me informed as to the progress of the repair. I got the car back today and it looks just as new and and feel very confident with the work that they did. Best experience I had at an auto body shop. Thanks Max and Omid!!! read more

I have been coming to auto Stiegler for years. Recently my brand new 2019 Honda accord was hit in the rear and the total bumper and internal damages were very bad. Alvo Keep me posted each step of the way and they sent me a text letting me know each process. The car looks brand new again and I could not be happier. Highly recommenced !! read more

I went in for an estimate and not only did I get a really good price but also great service and quality work! Mr. Omid was the gentleman who helped me. He was very nice and very professional. I highly recommend this place! I am not very knowledgeable about cars so it means a lot that I can come to Omid and trust that he will give me an honest answer and a good deal! They really know how to keep the their customers happy! read more

.I have been dealing with Auto Stiegler for about 2 years. They are thorough, efficient and fast. The employees are exceptional. One of the employees, Rudy is a very affable and caring person. The manager, John Stiegler is a great guy. He is also very friendly and warm to his customers. I highly rate this establishment 5 stars. Their prices are fair and they generally do very good work. You will not be disappointed with their work, I guarantee you. Thank you Auto Stiegler. Jeff Strompf read more

Auto Stiegler is the place to go if you ever are in need of car repairs or body work. They repaired my 2005 Acura TL after an accident and the car came back like new. These guys are kind, courteous, HONEST and above all do awesome work. If you are looking for a body shop don't look any further, call these guys you won't be disappointed. I am not into writing reviews, but after the service I received today. I give these guys a double thumbs up and 5 stars. read more

How would you feel if you brought your car in and asked them to fix certain things and you get your car back thinking it's fixed then the check engine light comes on 20miles down the road and u call them back and they try to charge you more for something that they were suppose to handle? This establishment was built by snakes who feast on people who have luxury cars and money. U think u r getting a great deal, nah just a big butt f*ck read more

Stiegler did an amazing job fixing the scratches on my Mazda 6, and they kept me fully updated along the way. I was most impressed with the communication, quality of work, and friendliness of all the staff at Stiegler. I will continue to bring my cars here in the future. read more

All I can say is wow! It's not often a person finds really top notch customer service paired with fantastic workmanship, but that's what I found in Stiegler! I was sent to them by my auto insurance and I was more than impressed by them from start to finish. They checked me in promptly, kept me abreast of their progress every step of the way, and finished when they said they would. The car looks fantastic and they did it all with a smile. And their puppy mascot is the bomb! I wouldn't hesitate to return here and if he happy to recommend their services to a friend. Very impressed! read more

I wanted to love Auto Stiegler, I really did. This business is fraudulent, period. I had brought in my car to them several years ago for body work and they were great at that time. I had to bring my car in for an oil change this time. I recently moved back to the area and didn't know who to trust. I saw reviews on Yelp that they do oil changes and people were happy with it, so I gave it a go. WHAT A MISTAKE. First, I told the man working there my car takes 5w30 oil. I told him this before they even did the oil change. He tells me "Nope, it's 0w20". He fills my car with 7 quarts of oil. Mind you, my car only ever takes 6 at the most! So they flooded the engine and put the wrong type of oil in my high performance car. The oil they put in is for smaller engine Honda's and Toyota's, not a performance Mustang. I also asked for them to patch a slow leak in my tire, which they did, albeit after charging me $22 for it. I've found out since most will only charge no more then $15. The only thing I was happy with was the patch and the fact they washed my car. I had to put a stop payment on my credit card once my boyfriend saw the fact these guys were negligent, called them and realized the guy didn't really know what he was saying. Maybe these guys are good for body work, which I guarantee they are ripping the heck out of the insurance companies they are dealing with, but not service work. Mind you, they charged me $110 for putting in the wrong oil and flooding the engine. They probably saw a girl and thought she didn't know any better. Wrong. I think they are so used to their insurance contracts and ripping off the insurance companies that they think they can do it to everyone. Be mindful. There are enough good garages out there no one has to put up with these scheisters. Not recommended at all. read more

Such a rip off place. Just because they give incentive to Mercedes Of Encino, they charge arm and leg. For well job done by another place for $800, they charge over $6000 just because they can. read more

Great service that specializes in all makes and models vehicles. Extremely fair, honest, friendly, and explains in details what is needed to be repaired. And the price is reasonable and affordable than any other autobody shops. Out of all the autobody shops in town this is by far an A+ A+ A+. My husband and I were surprised at how much savings compared to the dealer auto shop. And to mention quick care service. Definitely bring our cars in the future. Thank you for such excellent and great service. read more

Just go here! Their expertise, fair prices and very friendly professional staff make it worth nearly an hour's drive. This place is the real deal. They are certified by MB, know the cars and have competitive prices. I learned of Auto Steigler from neighbors with German cars who raved about this place for years. Starting with the courteous warm welcome through the fast on-time completion of the work, their outstanding reputation proved true. Mike and the rest of the team make me feel like a VIP. I've returned for service on my Mercedes over the years and each time they exceed the high expectations set from previous visits. read more