Doug was the best and so personable and kind! He did an exceptional job with the detailing of my…read morecar and also cleaned my car seats. I will definitely be back and it's so nice having a clean car. He found rat droppings in my engine and I brought my car back for a treatment to keep the rodents out! His attention to detail and knowledge is what will keep me coming back and I've already recommended him to my friends!

It was an absolute pleasure to work with Doug. He is very personable and communicates clearly and…read morethoroughly. I requested detailing of my classic car to prepare it for sale. We walked the car and discussed expectations. He kept right to the time frame and price as agreed. My car is gorgeous! I had checked Yelp reviews and BBB prior to contacting Doug. I noticed the word "passion" shows up repeatedly. It is accurate. He exuded real enthusiasm about making my car look its best. I highly recommend Fresh N Clean Express!

This is my go to when I'm the area. Located in the 76 gas station. Service includes: vacuum (entire…read morecar including trunk), hand wash outside (including wax), and detail the inside and provide an air freshener. They do have extra services just ask. It's a good value for the price. There's always a line. During the weekday they are open at 9AM.

Wonderful customer service again and made my car look 100x better than when I came in . Next time…read moreI'll take a picture of the before and after. Great to come here every come months and feel like I have a new car again. Would love if I could pay with my card as well but there's an gas station with cash back right there so not a big deal

This is a car wash review only:…read more I was in town and needed a car wash. I didn't want to get out of my car so I had to find one that would let me stay inside. You know, like a drive thru wash. I found one in Concord to my relief. The Arco had one and this was one is a little different than the ones I have been to before. You have to pay the cashier for the service before you get the wash. I paid $14.99 for the regular wash. It's the cheapest one! Drove up to the wash area to see two workers waiting for me. They scrubbed down my car before the machine brought my car into the wash itself. Remember you need your car in neutral. I don't know why but I love the sound the wash makes. Love the feel of just sitting as the machine moves your car! After the wash and rinse, I was put to the outside! Another worker was waiting for me, by his lonesome self, he towel dried my car. Loved that my car is finally clean! 5/5

I saw this arco has a car wash and I decided to pull in to get a cheap one done, however I was…read morepleasantly surprised because I basically got a hand-car wash + help from the mechanical machine style wash! They have a couple hard working men wash your car and tires by hand, then you go in through the car wash. At the end, they towel dried my car! I felt bad because I didn't have cash to tip, but I wasn't expecting this service. I appreciate the guys who were there doing this! Thank you!!! My car wash was the lowest priced one. $14.99, but it came out better than most upper priced washes I've paid for in the past (gas station ones). The inside machine wash does look outdated and is a bit small inside- maybe that's why they wash this way with man power and the machine - but I was happy with my service today!!

I have been to the Concord Autopia twice prior to today, and it was extremely pleased…read more In today's visit, my car was beautiful inside and out. However, I found my front license plate on the floorboard in the backseat. I am guessing it's possible those gigantic rotating brushes in the car wash may have jiggled the front license plate and frame off of the front of my vehicle. My bone of contention is nobody told me. They just threw it in the backseat of the car. And I didn't realize it until I got home. Might be a good idea to take a quick video of the exterior of your vehicle before you send it through their car wash and then do a quick walk around your vehicle. I did walk around my vehicle, but I did not look at the front. I was more interested in the sides. Shame on me.

Yesterday I took my car to wash at 3:45pm and the place supposed to close at 4pm but the took my…read morecar in without any problem. I went for a short walk while my car was ready and when I came back at 4:20 nobody was there not even my car. So I rushed into the main office and thanks God someone was there but he said I do have to come back next day for my car because the where already closed. After so many pleases because inside my car were my house keys and everything he opened the garage where my car was and gave me my car. By my surprise, the car was barely clean. Stains all over, dust and pet hair was still inside. Basically my car was almost the way I dropped off there. I can't explain how frustrated I felt. I lost my money and my time. I mean, they could told me it was too late to do the cleaning service at 3:45pm. But why they got my car and they didn't do a good job! I have the membership here but I always go to Walnut Creek location. I think I'm not coming back here!

Excellent customer service, facility is always in great condition with everything necessary to give…read morecustomers an excellent car wash experience. Highly recommend the monthly club. Great value.

great customer service and polite been coming here for a few years now I recommended 21 day service…read moreCar Wash affordable. I really like this place. I'll come back here anytime

This has always been my "go to" spot for a car wash. They do great work, inside and out, whether…read moreyou choose a quick car wash or full detail. They take their time and make sure you're happy with the results. Their prices are definitely worth it, keep in mind there is a $3 up charge for larger vehicles. Which you can go online and grab a coupon that'll offset it, so no biggie. I recommend getting here in the morning before the afternoon rush.

So, I took another car there. I was a little tight on time, so I asked the lady and was told…read more35-40'. It took them over 70'! After about 1/2 hour, I could see the delay and asked for my car to be brought out. Nope. Not possible. Sad part was, no apologies, no effort to do "customer recovery" and offer a discount for next wash, or something! They need a trained manager. The good news is that the crew did a good job on the car, hence the 3 star.

I paid twice with card on the self serve machine to get coins back but no coins were dispensed…read more Tried getting a hold of a staff member but no one was to be found around the place and i called several times to try and get help but no response. Also soap pressure washer had little to nothing in it, horrible self serve.

The "Soap Wash" didn't have soap and barely cleaned the car. And the "Spot Free Rinse" had less…read morepressure than a manual spray bottle. It took me 3 minutes to rinse just the windows. To me, it's a scam. One of the worst service I've used.

I tried to give this place my business because it's convenient, but every single visit has been a…read moretest of patience for epic nonsense. Visit #1: There was no attendant anywhere, which I understand -- you can't staff a place 24 hours a day. But right where you drive in there was a piece of plywood with a nail sticking straight up. Anyone could have punctured a tire. Maybe that's not technically the car wash's fault, but someone in this neighborhood thought it was fine to leave it sitting right there in the entrance. Visit #2: I was vacuuming my car and had just set my glasses, pen, and notepad down on the concrete by the vacuum stand for a moment while I worked. Within seconds the attendant came up behind me and grabbed them to throw them into the garbage, which was honestly kind of shocking. I had to stop him and explain they were mine. His response was basically that I "shouldn't put things there." But I had literally just set them down next to my open car door while vacuuming -- they were clearly personal belongings, not garbage. Visit #3 (today): While I was vacuuming my freshly cleaned car, the attendant's pug jumped straight into my car with muddy paws and ran across my seats and center console. I do want to say the attendant himself was friendly and said good morning to me that day, and he seemed like a genuinely kind person. I'm not trying to get anyone in trouble -- in fact he seems like someone who could be a real asset to the business. But it might be worth management simply reminding staff that dogs should not be running loose in a parking lot with moving cars or jumping into customers' vehicles. That was the final straw. I don't expect perfection, but basic awareness and common sense go a long way. A small dog shouldn't be running loose in a parking lot with moving cars, and it definitely shouldn't be jumping into customers' vehicles. Three visits, three completely avoidable problems. Unfortunately, that's enough for me. I'm sure this review won't do anything to your business, but for what it's worth there are also some basic things missing here. For example, there are no clips in the wash bays to hang floor mats, which is pretty standard at most self-serve car washes. It's actually one of the reasons I don't wash my car here and only use the vacuums, because trying to wash mats without them is frustrating. It's just another small thing that adds to the overall picture where there always seems to be some new problem or omission you'd think would be standardized by common sense -- but this is California.

Great self-serve car wash spot in Martinez. Everything works the way it should, strong water…read morepressure, plenty of soap, and clean bays. The place is well-kept, easy to get in and out of, and perfect when you want to wash your car your way without the hassle. Always a solid experience. Highly recommend. This is where I come to wash the beast.

I have been using Chris at Aquawashes for six or seven years now. I have left several reviews for…read morehis company and all have been five stars. It's been a while, so I have to say, nothing has changed. Pablo has been detailing our car the last couple of years, and all I can say is Perfection! There hasn't been one time, that I had to call and have them come back because the job was subpar. Unfortunately, when I bought my new Infiniti Chris had stopped doing ceramic pro for a while, so I had to use another place. After the owner gave me a one hour spiel about how good he was and what other people do wrong and what he does different, I decided to go with him. Let's just say it's been a very big soar spot for me. Having to go back six times to correct things, was very annoying, and then to have the audacity to tell me my paint was bad from the start just did it for me. So, I can and will always say Chris runs an awesome business, his workers are tops in what they do. I will be getting a new vehicle by the end of the year and will certainly only have Chris and his team touch it. Great job guys, heads up to Javi, Ivan and Roberto, they are exceptional also, Chris demands perfection from his team and each of them delivers. Thanks again Pablo and Roberto for a class act job!

Job well done by Aquawashes Team, review speaks for itself!…read more 10 Year Ceramic Coating w/ Paint Enhancement...

Paid extra today for their special, tire and wheel cleaning…read moreShould be advertised as " partial" tire and wheel cleaning I've been going here for years. As the price goes up the quality has gone down Too bad because they used to be the best around Pleasant Hill and Concord

ZERO STARS!! And I'm REALLY angry!! I have "big wigs" coming in the office tomorrow. No way am I…read moredriving my boss, et al to lunch tomorrow! I've had ok service here before, not GREAT just ok. Today I needed a deep clean detail and I had them do "the works" detail on my car before and it was really clean that time. So, I decided to use them again. (I told the lady I wanted it shampooed three separate times.) My car was very dirty. I transport my golden Retrievers around alot, so it is a dirty fur bomb golden hairnado inside. So, I got there before 2pm today and they had cones set up blocking the entrance. That was strange, I thought they closed at 5pm??????? Anyway, the lady motions me to drive on in. So, I drive in and ask them if they were closing because I could come back another day. She told me "no we can take you. We close at 5 but we were going home early today because business was slow." I told her my car was really dirty and furry, she said "no problem, we'll take care of you." She also told me that since I had been there 11 times before, that I would get a discount. GREAT!! Take my money...lol. So I left my key fob in the car and went inside to pay and I also bought a bottle of water because it was going to be an hour or so for the detailing/shampooing. 20 minutes later my car rolls out and under the shade trees. Two workers started slapping towels all over my car, just rubbing and quickly drying...I thought that was odd. I was waiting to see them roll a utility cart out with detail cleaning supplies, well the utility cart never roll out. 25 minutes from the time I left my key fob in the car to "finished"...LOOK AT THESE PHOTOS and you be the judge if it was "finished"! It was not closing time, it was only 2:25pm. The dude called out my car because they were done. I was shocked and could not believe they were "done". I looked at the dirty seats, the dog hair was still in my carpets and the back window dash board, the windows were all smudged, the cup holders remained gross, and you can still see where earlier in the week where the mechanics greasy bums sat on my seats and got grime everywhere. The wheels don't even look washed. The worker was clearly mad I was criticizing this crappy work and begrudgingly went and got some kind of long hose from the back and began power blowing all over the inside of my car and then the hairnados went WILD all over the inside of my car ...LOOOOOK AT THESE PHOTOS!!! I'll not EVER go back there again!! I SHOULD HAVE LISTENED TO MY HUSBAND and not taken my car here!!