I'm surprised at the negative reviews. Been coming here for years. The lady who you check in with…read morehas always been pleasant and efficient and I have always been happy with the quality of car wash. Very detailed and thorough

Unfortunately, the recent negative reviews for this carwash place are all reasonable. As someone…read morewho's been an on and off regular for years, I no longer intend to renew my membership after today's despicably unprofessional customer service. The moment I rolled down my window, I was greeted with a smileless welcome from a grumpy old lady I've never seen before, irating that I buy their $300 detailing package. I declined, which she was tangibly upset by. Instead, I asked to buy a one month membership, with the stipulation that it be cancelled right away, as I do not want the membership renewing on its own. The old lady immediately rejected. I asked how then would I cancel it. There was no response on how, implying that I was not free to cancel it. I explained to the old lady that another worker had already allowed this stipulation before, and to go check for herself. The old lady comes back to tell me that they do in fact sell a 30 day package, but it just was not on the paper with all the deals. So I asked the old lady which type of carwash that would be. She said she was not sure, but "it should be one of the carwashes," as she vaguely hovers her finger with no further explanation. I had to figure out myself that it was in fact just the regular monthly package they have, minus the automatic renewal-- my exact stipulation. The entire time, the old lady displayed an angry, unpleasant attitude with a big ego-- like you are required to buy and pay for their services. The old lady did not apologize and maintained a steady crescendo of said unacceptable attitude the whole time. I hesitantly renewed anyways, as I found the cleaners themselves have always done a decent job in the past. But after that unglorious customer service interaction, I intend to take my money somewhere else next time-- where customers are actually appreciated.

Great self-serve car wash spot in Martinez. Everything works the way it should, strong water…read morepressure, plenty of soap, and clean bays. The place is well-kept, easy to get in and out of, and perfect when you want to wash your car your way without the hassle. Always a solid experience. Highly recommend. This is where I come to wash the beast.

I tried to give this place my business because it's convenient, but every single visit has been a…read moretest of patience for epic nonsense. Visit #1: There was no attendant anywhere, which I understand -- you can't staff a place 24 hours a day. But right where you drive in there was a piece of plywood with a nail sticking straight up. Anyone could have punctured a tire. Maybe that's not technically the car wash's fault, but someone in this neighborhood thought it was fine to leave it sitting right there in the entrance. Visit #2: I was vacuuming my car and had just set my glasses, pen, and notepad down on the concrete by the vacuum stand for a moment while I worked. Within seconds the attendant came up behind me and grabbed them to throw them into the garbage, which was honestly kind of shocking. I had to stop him and explain they were mine. His response was basically that I "shouldn't put things there." But I had literally just set them down next to my open car door while vacuuming -- they were clearly personal belongings, not garbage. Visit #3 (today): While I was vacuuming my freshly cleaned car, the attendant's pug jumped straight into my car with muddy paws and ran across my seats and center console. I do want to say the attendant himself was friendly and said good morning to me that day, and he seemed like a genuinely kind person. I'm not trying to get anyone in trouble -- in fact he seems like someone who could be a real asset to the business. But it might be worth management simply reminding staff that dogs should not be running loose in a parking lot with moving cars or jumping into customers' vehicles. That was the final straw. I don't expect perfection, but basic awareness and common sense go a long way. A small dog shouldn't be running loose in a parking lot with moving cars, and it definitely shouldn't be jumping into customers' vehicles. Three visits, three completely avoidable problems. Unfortunately, that's enough for me. I'm sure this review won't do anything to your business, but for what it's worth there are also some basic things missing here. For example, there are no clips in the wash bays to hang floor mats, which is pretty standard at most self-serve car washes. It's actually one of the reasons I don't wash my car here and only use the vacuums, because trying to wash mats without them is frustrating. It's just another small thing that adds to the overall picture where there always seems to be some new problem or omission you'd think would be standardized by common sense -- but this is California.

Jake was recommended to me by a highly reputable shop. (That shop sends business his way…read moreregularly.) For our car he fixed several places on the car that I'd messed up. I'd messed up the headlights and I was surprised at how much better they look and how very reasonable the cost was. There were also color corrections all over the car that came out better than I thought they could. Regular washes are about 2x the cost drive-through (like at gas stations) was but are 4x good!!!! They also have a frequent customer card that can be punched for each wash. -- More work to be done on my GTI. So, stay tuned for an update!

So, he's no longer in Martinez, but moved to Vallejo. He'll still travel to the Martinez area. He…read morecleaned and installed my mom's back seat for her truck. He's very professional, accommodating, & personable. We'd highly recommend!! :)

Great place, nice selection of drinks, snacks. Etc. employees always very friendly. Owner is a good…read moreguy that takes care of his customers. Car wash always works well.

I just came in for a car wash and mid wash it stops dead with soap all over my truck. I was on…read moreFacebook just killing the minutes until that happened. Then I'm trying to call the store and the phone number is disconnected. Finally the lady comes out and says pull forward. The she starts blaming be for moving my car. And I told her I did not move and that my car was in park the entire time. She continued to yell at me arguing with me. Very rude so I just left and will never go back.

My friend recommended Zayn's Mobile Auto Detail . I hired them to detail the interior and exterior…read moreof my jeep prior to selling it. They came to my house and were able to detail it while I worked from home . They took about 2-3 hours to do a very thorough detail ( my jeep was quite dirty). Excellent service responsive and easy to work with. Would hire again !

Zayn was very prompt and professional and came super quickly! And did not balk at my…read moretoddler-destroyed mom car They quickly returned it to As close to new car clean as possible-- every detail was taken care of thoroughly and my car felt so beautiful! They were even able to squeeze in a detail of my husband's car last minute in the same visit and even power sprayed my stroller and saved me from having to dismantle it. In the process of booking with Zayn again today! And can't wait for my car to be sane again! What a gift!

I recently had the pleasure of working with Ace Auto Auto Detail, and I couldn't be more impressed…read morewith their service. From the moment I contacted them Shafi was friendly, professional, and really took the time to understand my needs. Shafi worked on my car with such attention to detail, and the results were outstanding--my vehicle looked brand new ! The quality of the work was top-notch, and they even went above and beyond to fix some minor imperfections I hadn't noticed. I really appreciate Ace Auto Details honesty and transparency throughout the process, as well as the fair pricing. If you're looking for a reliable, high-quality auto detailer, ask for Shafi at Ace Auto Auto Detail!!Highly recommend!

Good communication, kind workers, fair value and price, and service was clean easy and quality.read more

Expensive gas and if you look behind the building there's trash strewn everywhere I saw a box of…read moreold taquitos out in the open, this contributes to the rat problems in California.

Yesterday I almost lost my life when a stupid tub flew off someone's truck bed and into my window,…read morea cop had my car towed to this chevron and the owner assured me it would be okay until the next day so my insurance could come tow it out of their lot. SIKE THEY HAD IT TOWED AWAY. Now I'm $220 broker, and I had to call around to find the damn car, really shit service the nicest person their was the kind lady that found out where they took it. Really appreciate her but honestly screw this place. The car wasn't even in view so customers couldn't even see it

Lady working there has changed me twice now for more experience washes I didn't want. Every time I…read morego there as soon as I drive away the tire dressing sprays all over the side of my 4Runner for days. Told the head lady about it. She knows the problem and still puts it on the tires. Just gets worse and worse. Got the super wash and there is still bird crap all over my roof which the guys drying the vehicle had to have seen.

I was surprised that this gas station's mini mart didn't have over priced items. Service was…read morefriendly. Station is clean. A little cramp because of the car wash, but you can get thru OK. Near Hwy 4

Antoine was great! His attention to detail, his communication, and his dedication to the final…read moreresult. I will definitely be referring his business and using him again!

Had my car detailed today and Antoine did an amazing job! Communication was great the entire time…read moreand he had the car looking better than when it sat on the lot. Would 100% recommend!

Excellent service from the very beginning. I'm a big supporter of small businesses, especially over…read morebig-name shops and dealerships, and Alex is a perfect example of why. Alex is humble, honest, and someone you immediately recognize as a person of integrity. His years of experience are evident when you see him work, and he's more than willing to share his knowledge and offer advice if you have questions. I reached out to him for an AC compressor service on my daughter's car. He provided a very reasonable quote, was able to complete the job the same day, and used OEM parts as promised. The work was done on time and with great attention to detail. If your vehicle needs service, give Alex a try--you won't regret it. I'll definitely be coming back. Thanks again, Alex, for the excellent experience and great conversation!

got alex number from a colleague as he stated that he takes all his vehicles to the car doctor for…read moreall the maintenance needs. I had to get my front brakes replaced and the spark plugs also. I provided the parts and it was agreeable with alex. So i stopped by on a Friday morning and he completed all the requests in less than 1.5 hours as quoted. As I said I had the parts, however the brake kit wasn't what I ordered as they were for the rear brakes and not the front. No worries Alex agreed to obtain the the correct parts and the agreed quote changed but all for the better. Alex did a great job on my car. Will start to take my vehicle here often. Thanks Car Doctor!!!