Paid extra today for their special, tire and wheel cleaning Should be advertised as " partial" tire and wheel cleaning I've been going here for years. As the price goes up the quality has gone down Too bad because they used to be the best around Pleasant Hill and Concord read more

Super Station Car Wash - After the tire/ wheel clean special - Car Wash Near Me - Concord, California

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ZERO STARS!! And I'm REALLY angry!! I have "big wigs" coming in the office tomorrow. No way am I driving my boss, et al to lunch tomorrow! I've had ok service here before, not GREAT just ok. Today I needed a deep clean detail and I had them do "the works" detail on my car before and it was really clean that time. So, I decided to use them again. (I told the lady I wanted it shampooed three separate times.) My car was very dirty. I transport my golden Retrievers around alot, so it is a dirty fur bomb golden hairnado inside. So, I got there before 2pm today and they had cones set up blocking the entrance. That was strange, I thought they closed at 5pm??????? Anyway, the lady motions me to drive on in. So, I drive in and ask them if they were closing because I could come back another day. She told me "no we can take you. We close at 5 but we were going home early today because business was slow." I told her my car was really dirty and furry, she said "no problem, we'll take care of you." She also told me that since I had been there 11 times before, that I would get a discount. GREAT!! Take my money...lol. So I left my key fob in the car and went inside to pay and I also bought a bottle of water because it was going to be an hour or so for the detailing/shampooing. 20 minutes later my car rolls out and under the shade trees. Two workers started slapping towels all over my car, just rubbing and quickly drying...I thought that was odd. I was waiting to see them roll a utility cart out with detail cleaning supplies, well the utility cart never roll out. 25 minutes from the time I left my key fob in the car to "finished"...LOOK AT THESE PHOTOS and you be the judge if it was "finished"! It was not closing time, it was only 2:25pm. The dude called out my car because they were done. I was shocked and could not believe they were "done". I looked at the dirty seats, the dog hair was still in my carpets and the back window dash board, the windows were all smudged, the cup holders remained gross, and you can still see where earlier in the week where the mechanics greasy bums sat on my seats and got grime everywhere. The wheels don't even look washed. The worker was clearly mad I was criticizing this crappy work and begrudgingly went and got some kind of long hose from the back and began power blowing all over the inside of my car and then the hairnados went WILD all over the inside of my car ...LOOOOOK AT THESE PHOTOS!!! I'll not EVER go back there again!! I SHOULD HAVE LISTENED TO MY HUSBAND and not taken my car here!! read more

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Never again. Paid for the $41 wash they did not vacuum dirt on top of Matt's nor did they wipe off interior. It was soooo fast when they finished I felt it was not a good job. Just kept the tip in my pocket. Never again. I see why the rating is so low. Not to mention no soap in the restroom. read more

It would be super if the staff didn't repeatedly ask to upgrade ie upselling. Mini has been in the shop for 2 weeks so just exterior guys geez! I didn't get the aggressive behavior. A lot of workers just standing around OR up on ladders on entry putting up signage?!!!! You are open right read more

Yo, this place has made me feel like I could've just paid less and went through a gas station wash instead.. Finger prints on everything. Dust and wax residue all over my leather interior. And my rims are black. I can see all the damn dirt mixed in with the wax.. Extremely disappointing. Time to find another spot. It sucks cause this place is so close. But, I'm wasting money on a poor quality clean. And, I tip like 30% ‍ read more

I usually read reviews but I risked it this time & I regret it extremely. I will not be returning!! The value of the car wash does not match the quality. They are rude if you tell them you are not satisfied, however the head boss is a tiny but more friendly. Those washes cost too much for them to not be executed properly. I feel like they didn't even give me everything I paid for but read more

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Rude front lady. Let other cars go ahead of me. No order or proper supervision what so ever. Asked for a small discount cause I forgot my coupon. Said no. Usually they do. I think I won't be coming back till things change. Awful just awful. read more

I bought the Costco four pack of discounted washes. The value of the wash is fair, but I probably would not purchase the four pack after this. The best thing about this car washes that they're speedy and you're usually in and out within 20 minutes. The issues are related to the quality of the wash as they do rush through certain things in both times I've had to take the car back to address some spots they missed. Overall, they were happy to accommodate me for a rewash and cleaning the interior. I just wish they would slow down and do it right the first time. read more

Attention to detail. The workers are in such a hurry to clean the next car that the inside and outside still have dirt/marks. Bugs still stuck on the windshield, pet drool still on the inside windows which makes me wonder if they even cleaned the inside. You pay 53 dollars for a car wash and you leave wondering what did they clean. This is probably the worst car wash ever. Don't waste your money. I would rather drive the extra 10 minutes and go to the car wash in Walnut Creek where I know they pay attention to detail and the car actually looks clean. I was in a hurry and noticed these issues when I got home. Won't be coming back here again. read more

I am writing to file a formal complaint regarding an incident that occurred at your Concord location on 9/23/2025. While my vehicle was being serviced, I witnessed one of your employees walk inside holding an amazon package that was in my car. He walked right in front of me, and I watched as he went into what I assumed was the manager's office. This employee handed over my package to the man inside that office and told him in Spanish " check how valuable that is". There was a woman sitting inside the office as well she had a bun on her head and blond/black hair. She discarded the shipping packaging, which contained my husband's name and our address and kept the box inside, When I confronted the manager about the situation, he attempted to explain that the package had been "mistakenly thrown out". However, this explanation does not make sense. The package was inside my vehicle- clearly not trash- and the fact that the identifying packaging with name and address was intentionally discarded raises serious concerns. The only reason I was able to recover my package was because I witnessed this happen and confronted the manager directly. This incident is deeply troubling and unacceptable. I entrusted your business with my vehicle, not my personal property. The actions of your staff represent a clear violation of trust and give the appearance of attempted theft. I request that this matter be formally investigated and that appropriate action be taken to ensure such behavior does not happen again to me or any other customer. I would also like a written response regarding the outcome of your investigation. I spent over two hours and paid 196$, this is very disappointing. I requested a refund for this and was denied it. read more

Super Station Car Wash - proof of service. very very upset - Car Wash Near Me - Concord, California

I love my neighborhood because I can find whatever service or store I'm looking for within a 5 min drive. This place happens to be within that radius, unfortunately THEY ARE TERRIBLE! I paid for the top service, which was a little over $40. While the outside is clean, inside looks almost like exactly the same! They should be an ashamed! Had I paid with my credit card I would have disputed the charge because this isn't even close to being clean! You would never guess that I just got this cleaned. Business owner should BE A SHAMED of themselves for allowing such a piss poor service be rendered and dare charge anything for it. I will NEVER return and I will make it my duty to make sure no one else is subjected to this disappointment. Then had the nerve to give me a coupon for next time! Had I noticed how crappy the service was before I left I would've had them fix it then followed up with this review, jokes on me, but the review will be shared. read more

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These scratches were not here before. I noticed them right away! Paid almost $40 for damage to my vehicle. How do you even manage this read more

Super Station Car Wash - Left scratches on my brand new car, won't ever come back - Car Wash Near Me - Concord, California

I paid $50 at Super Station Car Wash on Contra Costa Rd. expecting "the works" -- vacuum, detail, wipe-down, everything except shampooing the carpets. What I got was a rushed job that was nowhere near worth the money. Yes, the outside of my truck was washed, but the rims were barely touched. Inside was even worse -- the dash wasn't wiped down, sticky cupholders were left untouched, none of the compartments were cleaned, and my WeatherTech mats were never pulled out or vacuumed properly. It looked like they spent maybe 10 minutes doing a quick surface wipe and then called it finished. I was told the process would take about 20 minutes for a thorough clean. Instead, they rushed it through the wash and handed it back dirty. Now, after paying $50, I'm stuck wiping down my own dash and cleaning cupholders just to get it to a decent standard. This was extremely disappointing, and I won't be returning. If you're going to charge premium prices, take the time to actually provide a detailed service. read more

Super Station Car Wash - Not touched. - Car Wash Near Me - Concord, California

I paid $60 for a car wash and ceramic coating and they ended up breaking my phone holder in the car as well as not even try to vacuum the backseat. I would've gone back but I was rushing to get to a meeting and it wasn't till after my meeting was done and looked in the backseat to realize that they just did a subpar job. Not cool. The worst part about it is they just left the phone holder on the seat as if they just took it out. The pieces were left on the ground on the passenger side. read more

Super Station Car Wash - Didn't even attempt to vacuum the backseat floor. - Car Wash Near Me - Concord, California

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I see a lot of negative reviews which is common with yelp and their algorithm. I personally had a great experience. I spoke to the detail manager patrick who went over the entire car with me. We discussed some problematic areas and he gave me some tips on how to clean my headliner (most companies won't do this due to liability of the adhesive and possibility of sagging) in the end he also did a gentle wipe down of the headliner too even though it was supposed to be excluded which was a nice bonus! I had just clayed and polished the car and was only looking for a good quality interior detail and steam cleaning. He offered me the managers special which was a very fair price and introduced me to who would be working on the car This car is not perfect. It's 15 years old and the black paint was neglected. It really needs paint correction but they don't do that unfortunately. Although exterior detailing is a hobby of mine he pointed out that after using a polish I should follow up with a wax job and offered me a wash and wax for a very fair price! (Yes - it was an upsell) but a very welcome upsell, especially since I showed him the car one day, and the next day of my appointment it was covered in white flies and tree sap.... He never offered a service I didn't need and the paint and interior came out fantastic. I knew there were some stubborn stains. This was a family car with baby seats, spills and stains all over. I'm not going to claim it's perfect. You can't expect every stain to come out especially in a black car where they've been baked in for 10+ years. The car truly looks fantastic. The interior is a 9/10 and it's no fault of theres. I will definitely come back -- and always talk to patrick and his two guys that helped me out. Next up is the wife's Honda accord, then my truck. Thank you patrick for hooking me up with a couple great guys from your team. Please show them this review and tell them thanks again. read more

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I assumed since this place is always so busy that they were good and I came blindly without reading through the reviews. I got "the works wash" because I wanted my rims and tires to be addressed too. Despite how busy it was, the total time was like 10-15 minute wait! I saw the hustle in the staff to get the cars dried before getting water spots from being in the sun too long, but they did miss a couple spots like the trunk area and under the doors. I added additional tip and still had to go in and wipe down some sides of the car with my own microfiber cloth. I also wiped my windshield and back glass again because of the streakiness. If you're looking for detailing, this is NOT your place. But if you're looking for speed and a basic wash, then give this place a try. read more

Super Station Car Wash - Car Wash Near Me - Concord, California

This is so bad how do people even come here. We payed for you to vacuum and give my car a light wash? This is ridiculous that you charge people for a wash and this is the customer service you get. These pictures were taken leaving the parking lot today read more

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I've been coming here for years since my work office was close to this establishment. 1st off, their staff has not lost their friendly personally over the years. They treat you well from the time up you arrive, to payment at the register, to final pick up of your vehicle. What's lacking today is their overall cleanest of your vehicle (which we are paying for) when they are done. Even when you pay for their highest price washing, the rims still have dirt between let's say the spokes, tire shine is simply rubbed on, (and by the time I drive home, half was dried off to a dull black tire which looked even worse, half shine half splotches) Window on the inside looked ok when I left but as soon as i hit sunlight, all you saw was streaks and missed spots. I do have to stay vacuuming was good. I just feel their post wash and final prep needs some help. I've found an other place deep in Concord off of Clayton that starts at Super Stations Car Wash high price but blows away thier final detailing. Top to Bottom. read more

New to the area. All I wanted to find was an exterior only car wash. This was the most expensive exterior only wash at $21.99. It was my car went in and I wait outside. I should have believed the other reviews. Not coming back; seeking another place! read more

I sped $50 dollars just in a regular car wash and surprise my SUV carpets was all duty without cleaning well and the lady was like let me send the car back to the vacuum and the guys never take care of it, also inside the car the cup area was all duty and the lady tell me oh i'm sorry but we never clean that section if the customer don't ask "What type a car wash is this paying a lot of money for the just touch the car no way" read more

They only are getting one star because 0 is not an option. Worst experience of my life !!!!!!! Went to get a car wash (have been a customer for 10 years) and when they returned my car it was damaged. I asked to speak with a manager - who claimed his name was Francisco - and he was extremely rude, unhelpful, refused to provide any sort of information regarding his boss, and actually claimed that I was "scared to report it because I didn't have insurance." When I showed him the damage he said "look at all the damage to your trunk! You've always had this!" (My trunk only has two scratches below the license plate.) I'm not sure what type of man is running this business, however I refused to remain unheard. "Francisco" you are truly terrible and should be ashamed of the way you have dragged this establishment down with you. Instead of providing me with a single apology, he proceeded to give me a demonstration by sticking another piece of tape to the car, ripping it off, and saying "see! Nothing happened! Your damage is not our fault!." Well, then, explain to me how I took my car into your establishment without any damage, and received it like this. Everyone do yourselves a favor, DO NOT GO HERE! And to the owner, I hope to hear from you soon. read more

This was the worst car wash I have ever been to. I spent $42. My rubber floor mats were filthy. The car didn't get vacuumed properly. Well from the inside will not recommend it. It felt more like a five dollar car wash. They didn't clean two of the rims exterior still had dirt spots. I wouldn't even get another car wash if it was for free it's that bad and I'm not being sarcastic. My car washes I go they clean your rubber floor mats. read more

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Disappointed! Had my car waxed here a few weeks ago and it is looking like it needs another wax job...

I literally just left here and don't reccomend. The prices are outrageous for the quality of work. I paid $35 for them to not fully vacuum and for me to have to ask them to clean the cup holders. They seem like very nice people but so lazy! I was also ignored at the register while they were ordering their lunch. Come on. For $38 when I can just go to a quick quack in my home town Fairfield is wild. read more

Super Station Car Wash - Didn't wipe down the doors - Car Wash Near Me - Concord, California

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Im not one to post bad reviews but what a waste of $30 and on a Friday?! Man oh man....unfortunately I didn't check Yelp first and I'm kicking myself for it. The lady who helped me in line was super sweet but as far as cleaning goes I'll never come back. Very subpar for what you spend on the wash. I've had much better done for almost half the price. They had so many people cleaning the car but so much was missed. They scratched up my steering wheel which I'm very bummed about :( anyway, I included a few photos. read more

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This is the worst car wash I've been to. Paid $38 I had to dust off some dirt when I got in my car. There was soap left and my car was dripping, It left water stains. Save your money and go elsewhere. I should've lbelieved the reviews. read more

I had a deep clean service for my 2011 Nissan. It looked new and refreshed after the service.

I will not be returning to this car wash again. They did an absolutely horrible Joe on cleaning the inside of my car. It didn't look like they touched it with anything. The vacuuming was spotty, they didn't even remove the storm mats to vacuum underneath. The outside of the car was covered in streaks, and did not remove all the debris from the outside. For 41.99 plus tip they did a rush job, with absolutely no attention to detail. I would give them a zero stars, but the app won't let me. read more

I should've look at the review before coming here. I've been here 4x because it's convenient for me as it's close to work. The first time I brought my car here, I only had the car for about 3 months after buying it brand new before I brought it in. I noticed a scrape on my front hood right after the wash. I didn't make a big deal out of it as it had already happened and I didn't had the energy to complain. The next 2 time I brought it in there wasn't any issue but the they were advising me to get a wax on my brand new car because they were claiming there were certain spot they couldn't get off the hood. When I got home I was able to remove it myself by just using my finger nails to scrape it. Then I brought my car in yesterday evening and noticed this morning that my car was not fully scrubbed... as you can see in the picture they did not bother scrubbing the bumper off my car so dirt marks are still there. I did not noticed it until my car was dried. The customer service was not the best either. I noticed the lady who wiped my car was rushing as well when I tried to ask her a question. I could have just run it through myself at the gas station for half the price and I'm sure it'll do a better job. I tried to give them the benefit of the doubt but it just keeps getting worst. read more

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I wish I hadn't purchased the 4 wash card at Costco. It's obvious that all they do is focus on throughput and not quality. Interior not cleaned/vacuumed well. Rear hatch area not at all. Tire black applied unevenly and so much more. Thinking of returning card to Costco for a refund because I don't want to return to this car wash. The one in Martinez on Alhambra Ave is MUCH better. read more

Decided to give this wash a 2nd chance. BAD decision. Just came back from the snow and needed a wash. Not only is this car wash over priced but they charged a $10 premium because I'm "overdue"... IM AT A CAR WASH. YES MY CAR IS DIRTY. To top it off, the car came over with a horrible vacuum job inside. read more

Not sure why I find myself back here to get my car wash. The last few times have been horrible experiences and results. Maybe I am optimistic. This time was the worst. Paid for their Shine & Protect and got these results. I wanted to go back in and let them know but had to get back to work. Called them today to see if I can get a rewash but was told that I needed to come back the same day to have it down. I explained that I was unable to due to me having to go back to work and they would have been closed by the time I was off. They only offer me a small discount when I come back again. I will not. Should've taken the extra couple minutes to inform someone when I saw how filthy my car was. I would recommend getting the basic and cheapest car wash from them since you'll probably have the same results. read more

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Keep it consistent yall. I always appreciated you guys but sometimes you do a good job and other times you do a lazy job. Always kind so that's something. read more

Well, I think I just had the worst car wash ever in my life. I got the super package and when they were done within, They were done within 10 minutes and I thought that was super fast but then I realized my car wasn't even clean. I'm not even sure they wiped the inside down. I will not be returning. read more

The Quality of a wash is horrible. They didn't even bother wiping down the seats. Never going back. Worst money ever spent read more

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I went there to get my car washed mostly needed to be vacuumed. (just got back from the beach). I asked when I pulled up to please shake the mats out and to also do the 3rd row. Car came around 10 minutes later the outside was clean. (wasn't to dirty to begin with I just got the car. The inside looked like it had not been vacuumed. When I asked if I could take it back to get vacuumed or if they could take the mats out and shake them again that would be great. They told me they're not taking the mats out and that the sand is stuck and then I would need to power wash it. I have weathered mats!!! I drove home and took the mats out and shook them myself and now there is not more sand. Please save your money and you could do a better job doinf it yourself. Or just go somewhere else!!!! read more

Get a discount... do not pay full price. I'd go back if I needed a quick wipe down but not if I wanted my car actually washed. I was shocked that my minivan was finished by the time I got through the line to pay, sat down with my computer and logged on. They are fast, but at the expense of quality. I'd pay $20, but not happy I paid $40. read more

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Summary in my experience using it twice. Pros are clean and well organized. Cons is wash is not good. Details: I have been here twice. The second time, my 1 year old car had some red dots on it, which remained after the wash. I asked the staff, and they said I need to pay $150 to get them off (list price for my wash was $38, but I got a discount through Costco). I came home and used some Clorox wipes and they all came off within 10 minutes. So, they were not difficult to remove. In comparison, I have had better washes at Kaady in Albany at list price of $12. read more

I paid $30 for a wash and they didn't vacuum under my floor mats, around the seat edges, and also in my trunk. They used to do a better job a couple years ago. Take your money elsewhere, where they actually pay attention to detail! read more

Repeat customer for many years! Nice staff, quick service, and they usually do a great job, but missed a few spots this time, unfortunately. Overall decent value for the service. read more