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    Auto Shipper's Express

    4.4 (13 reviews)
    Open 9:00 am - 8:00 pm

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    Review Highlights - Auto Shipper's Express

    I found Mike Price online, but read his Yelp reviews, and decided to give him a try.

    Mentioned in 12 reviews

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    Knickerbocker Auto Transport - Website generated quote for the vehicle I entered (including VIN-so very specific)

    Knickerbocker Auto Transport

    (60 reviews)

    Upper West Side

    Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

    I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

    Nationwide Transporters Group

    Nationwide Transporters Group

    (3 reviews)

    Midtown East

    I wish there were more stars to give this company!! Very professional and extremely patient. All my…read morequestions and concerns were answered immediately. Aaron Jefferson practically held my hand through the whole process. I know I was a nervous wreck. My car arrived ahead of schedule. I absolutely would recommend over and over. Thank you Kathleen and a million Thank Yous Aaron

    Update: Kathleen was nice enough to give me a call after…read morereading the review and apologized for the bad experience. She offered to refund the $200 extra that I had to pay, which changed my review from 1/5 to 3/5 thanks to the considerate phone call and the refund. Review: I had a very unprofessional experience. The yelp reviews all seemed good and that's why I picked this company, but it was a bad experience that cost me time and money. I spoke with Kathleen who helped me set up the everything smoothly and I was given a "guaranteed quote" to transport my car from Long Island out west. I gave her a 4 day pick up window trying to ensure the pick up happens before I have to take my flight out. She said that sounds good and they would pick it up within that time range. After calls throughout the week, they finally told me one day before my flight (this was the last day of the pickup time range) that I would need to drop off my car to New Jersey (which is a 2-hour drive) and that it would cost $200 more to ship it. At this point, I had no choice but to agree with them. It was absolutely ridiculous to make me do 5-10% of the moving and to then increase the cost by $200 (or roughly 20%). The only positive was getting my car in 7 days, the driver was good.

    New York City Auto Shipping - reliable professional auto transport

    New York City Auto Shipping

    (10 reviews)

    Manhattan Valley

    Recommended! I had my car shipped from California to New York. It was a basically seamless…read moreexperience. They're helpful and professional. I'll definitely use them again if I ever need my car shipped.

    Moved from NYC to Florida, had 2 weeks left because another company left me in the dust. Saw the…read moregood reviews here and USA Auto Transport (their actual main company, same as Brooklyn Auto Shipping here on Yelp) had a fair rate and was able to ship my car for me. TL:DR; Terrible driver, absolutely terrible. I was under time constraints and couldn't wait to arrange another driver. Communication and coordination could have been better. The bottom line is they managed to ship the car and the company refunded the $100 tip the driver coerced out of me at the end, saying they will likely not be using the driver anymore. Long version: Making an appointment was very easy, Nick was friendly and made sure I was taken care of. I made sure to point out I have a 5" roof rack, but was assured it would be fine. Every point of contact told me the driver will call 1 hour ahead of time. Day of: pickup was scheduled for morning. I waited until 8pm when the angry driver finally called saying 'Meet me off exit 31 in 15 minutes, I'm four miles away!' No one said anything about driving 10 minutes out to meet him, and having just got in the shower after a day of packing (and waiting for his call), I asked if he couldn't pick up from my street. He just yelled 'I have an eighteen wheeler! Are you going to be at the exit or not?' -- I tell him, 20minutes, he gets mad, '20minutes?! It's 5 minutes from your house! Be there or I'm leaving!' Fine. I jump out of the shower, call the company and make sure I should go meet him. I get there, this angry small man hops out from the truck, starts yelling at me to take off my roof rack or else he's not responsible for my car. "ANYTHING can happen on the road. So you leave the rack on and I crush your car, not my responsibility okay?" Get in a tiffy, call the company, I agree to take it off and help him tie down the rack under my car. Worth noting the guy had to rev my car up the back of his truck like 6-7 times like he didn't know what he was doing ( even started recording just in case he flew off the truck ). Shadiest part: Before leaving he says "So you be there to give it something for the road right?" I say, "No you're dropping it off at my car repair shop. They're expecting you." He says "What! So who's going to give it something for the road? The roof rack is extra! I'm going out of my way to ship it for you, ANY thing can happen to it, it can get lost, fall off, stolen, it's a long road--ANY thing!" I ask him if $80 will make him happy. He says, "Make it over a hundred." Fine, I give him $100 so my roof rack gets doesn't "fall off on the road." Tells me he'll get there in 2 days on Friday. The shop's hours are 10-6 M-F. The company knew this, the driver knew this. Friday, they tell they're dropping off on Saturday. I talk to dispatch, they tell me "We called and spoke with Chris, he said it's fine and he'll be there." Saturday, my car gets dropped off. Monday, I stop by the shop. The owner said the driver called him on Saturday yelling "Be there in 13 minutes! I don't care, I have car. I need to drop it off." Apparently the machine shop next door was kind enough to receive the car. No one knows how my roof rack ended up back on my car, crooked and also pushing out my WRX's frameless windows. Chris said no one from Auto Transport even spoke to him. Amends: I call USA Auto Transport, tranferred to complaint dpt, super nice guy, John, listens to my story, tells me he'll push to remove the driver, starts the refund for my $100. 2 weeks later: I've been refunded $100, and hopefully that angry little dude isn't revving up anybody else's car for this company anymore. I give 3 stars but only for John from customer service being super courteous and immediately starting the refund process after I gave my sob story of being robbed by the driver. Otherwise, I'm not sure how to rate this company. Quick to respond and easy to get ahold of. Fast delivery, indeed. Fair rates. But dispatch who lied about arranging the delivery and a miserable driver who woke up on the wrong side of hell every day. Hopefully I never have to ship my car again. I need to just buy a house and stop moving.

    Cross Country Movers - NYC

    Cross Country Movers - NYC

    (53 reviews)

    Midtown West

    I found this moving company on a whim just searching on Yelp. My brother in law is in the military…read moreand received notice that he's been stationed in Colorado and had less than 30 days to move from New York. My sister was about 8 months pregnant and also has a 1 year old to take care of and she asked me for help. I called up Cross Country Moving Company and spoke with Alex and told him my situation and he told me not to stress over it and to trust him to get the job done. I'm so glad I did just that! The whole process was smooth, there was 2 workers that came when we needed them and they got to work fast and efficient. They even made my niece laugh which was nice. They made the moving process look so easy and I'm so glad I decided to go with this company! I would def recommend to anyone moving!

    Our experience using Cross Country Movers in a move from the Boston area to NYC was very difficult…read more While the the movers themselves were professional, our interactions with the company were terrible. At the start, our items were to have been picked up on either 5/28 or 5/29 but were not picked up until May 30th. We then entered into daily attempts to communicate with the company as to when the furniture would be delivered. On most days, our calls were not returned at all. When we did reach someone they could not provide any information as to when we could expect our furniture. This went on for nearly two weeks until our furniture was finally delivered on June 12. In summary, communication by Cross Country Movers was entirely unsatisfactory. The movers themselves were fine.

    USA Auto Transport - Brooklyn - professional car transport

    USA Auto Transport - Brooklyn

    (26 reviews)

    Park Slope

    Excellent communication from the company from the beginning to end…read more This is the first time since my husband and I have shipped our car to Florida that the vehicle was picked up on the date we asked for and delivered as promised. I especially liked the feature of being able to pay with a credit card to the company instead of paying cash to the driver. The drive was courteous . I plan to use this company for future shipping needs.

    I was referred to Auto Transport by Roadway Moving (who does not transport cars). Auto Transport…read morequoted me $1000, which initially was more than what I wanted to spend. I thought that I should continue to shop around in search of a better price (also recommended when you are new to these services). This is my first time moving to another state and was not sure of the pricing structure. I have also learned that these companies operate as Brokers and use 3rd party movers. A good majority of them are not trustworthy. After learning that the quote USA Auto provided was most reasonable, I called back ready to book. I ended up speaking to a different agent who quoted me $200 LESS than the original Broker. Again, I was more than ready to book. But then the new agent learned of my original quote with his colleague and ended our call to speak with his partner. They original agent called me back telling me that the COMPANY cannot honor the lesser quote and that I am free to take my business elsewhere!! UNPROFESSIONAL and UNETHICAL! How is it that the same company quoted 2 different amounts and refused to honor the lesser? WHY? Because they are greedy and do not care to do honest business. One may say that $200 is not a big deal, but when a company is willing to throw your business away because they refuse to accommodate a customer then I was left with no choice but to go elsewhere! DO BETTER!

    Auto Shipper's Express - vehicleshipping - Updated May 2026

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