Vehicle is was in good shape. Didn't give 5 star because the delivery was delayed by Carship who…read morehad a truck break down. Also could be a little more clear on payment details. But the main thing is that my car got to me and it was in good condition.

Handled picking up a car in NJ without me there, and dropped next day in FL. No issues, great to…read morework with.

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

The ease of being connected with a carrier without much work is not worth the hassle. In fact you…read morecan schedule a carrier without the broker (freedom auto) and save around $300! They wait until 2 days before you want to ship to give you a price that you're then stuck with or you have to frantically search for someone last minute. They promised i could put in as many items in my vehicle as long as it was less than 100lbs and below the window line. this was a lie and despite being a lot less than 100lbs and below the window lines, I was charged extra at pickup or they wouldn't take my vehicle. When there was an issue and it really mattered to talk with my agent at freedom auto they did not answer and only texted saying their assistant would get with me asap - and then I never heard from either of them. I'm giving them 2 stars because they did get me a carrier within a week of asking without me having to schedule (basic duty of a broker) and they did send me text updates of the vehicle which came in handy at times. When I did get to talk with them they were nice people as well. This doesn't outweigh the fact that they are costly for not even needing the broker company, lie regarding shipping items in the vehicle, and disappear when you really need them or snag a problem. Summary: find a transporter instead of the broker to save yourself the money and the headache of using a third party middle man broker.

They did a very good job transporting our car from the Phoenix area to Chicago's northern suburban…read morearea. All went smoothly, from pickup to delivery, and I would certainly use them again to ship a car interstate.

This was a great experience they picked up my dads car the day after I called - from Florida and…read morethey brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

*Mention Yelp for $50 off!…read more Very pleasant experience with this company. Alex was friendly and easy to communicate with. We coordinated a vehicle shipment from NJ to TX (with a flexible timeframe). It was really easy to get an immediate quote via their website and to subsequently schedule the pick-up. Additionally, their prices seemed really reasonable compared to other companies. They charged $1,290 ($290 down, $1000 upon delivery). I liked that their quote specified that it included taxes, tolls, fuel, insurance, and a price guarantee not to spring any additional charges. Just for comparison's sake, I priced two other companies in the NJ/NY area and was quoted $1,455 and $1,725. I also checked several national companies to compare prices. Their prices varied ($1,124; $1209; $1,513; $1,575). As you can see, the lowest quotes were slightly lower but not by much. I was honestly hesitant about using these national companies because they tend to have more negative reviews (although they probably also do more business). There are accusations of hidden fees, damages, bad customer service, etc. They also tend to be less personal (since they are headquartered in random locations). After considering price (and price guarantee), location, and reviews, we went with Sanway. They appeared to be an experienced and established company where you are still able to get personal service. Just a heads up, Sanway does subcontract third-party drivers/companies to deliver your car. The drivers do pick-up and drop-off the vehicles directly so you interact with them. Keep in mind that they have multiple deliveries to make so they are unable to give you an exact delivery day/time. They initially told us 2-6 days (average of 3). When the pick-up occurred, they told us it should arrive on Saturday/Sunday. The car arrived on Sunday evening and the driver (Robert, nice guy) called when he was about 25 minutes away. I was hoping that the driver would give me more of a heads up as he got closer to my area but it ended up working out since we were home at that time. You just have to stay close to home and plan accordingly. Highly recommended for your vehicle shipping needs.

Great service. They were upfront with costs and were able to easily connect me with. Driver.read more

Amazing amazing amazing!!! Thank you James and Number 1 Auto transport…read more After another large auto transport company failed to pick up my vehicle during the promised pickup window (and they just kept telling me they wouldn't know when they would be able to), I was left scrambling and had to extend my rental car in California. I was even told they couldn't find a carrier in my area that could transport my car from Florida to California. After my experience, that clearly wasn't the case. I found out about Number One Auto Transport on Reddit after I saw some great reviews and filled out a form on their site Thursday night. On Friday morning James gave me a call (JAMES YOURE THE BEST!!!) & not even an hour after speaking with him, they had already found a carrier for me. They got to work immediately after our phone call, and my car was picked up that Monday (I first spoke with James on Friday). Since this was my first time shipping a vehicle, James took the time to explain exactly how the process works, listened to my situation, answered all of my questions honestly, and found me a great price (and locked in a carrier super fast). I never felt pressured or misled, I just felt genuinely taken care of. The carrier was fantastic, and both the company and the carrier were professional, responsive, and communicative throughout the entire process. My car arrived from Florida to California in perfect condition, exactly as it was when it left. After my experience with the other "big" company, i was really hesitant about putting trust into another company, but I'm glad i trusted this company. I really appreciated the honesty, transparency, and urgency that Number One Auto Transport showed. They delivered exactly what they promised. I will only use Number One Auto Transport for any future vehicle shipments and highly recommend them to anyone looking for a reliable, trustworthy, and professional auto transport company.

Excellent communication from the company from the beginning to end…read more This is the first time since my husband and I have shipped our car to Florida that the vehicle was picked up on the date we asked for and delivered as promised. I especially liked the feature of being able to pay with a credit card to the company instead of paying cash to the driver. The drive was courteous . I plan to use this company for future shipping needs.

I was unaware that the company was going to use another shipping company to ship my cars if their…read moretrucks are unavailable. I was not address this right away. I was told that I would get replies on the status of my car and no responses were made back to me. Overall, my car arrived but I was told different dates by the other company three times. I didn't like the fact that I had to be worried but the car did make it to WA from NY at the end.

Moved from NYC to Florida, had 2 weeks left because another company left me in the dust. Saw the…read moregood reviews here and USA Auto Transport (their actual main company, same as Brooklyn Auto Shipping here on Yelp) had a fair rate and was able to ship my car for me. TL:DR; Terrible driver, absolutely terrible. I was under time constraints and couldn't wait to arrange another driver. Communication and coordination could have been better. The bottom line is they managed to ship the car and the company refunded the $100 tip the driver coerced out of me at the end, saying they will likely not be using the driver anymore. Long version: Making an appointment was very easy, Nick was friendly and made sure I was taken care of. I made sure to point out I have a 5" roof rack, but was assured it would be fine. Every point of contact told me the driver will call 1 hour ahead of time. Day of: pickup was scheduled for morning. I waited until 8pm when the angry driver finally called saying 'Meet me off exit 31 in 15 minutes, I'm four miles away!' No one said anything about driving 10 minutes out to meet him, and having just got in the shower after a day of packing (and waiting for his call), I asked if he couldn't pick up from my street. He just yelled 'I have an eighteen wheeler! Are you going to be at the exit or not?' -- I tell him, 20minutes, he gets mad, '20minutes?! It's 5 minutes from your house! Be there or I'm leaving!' Fine. I jump out of the shower, call the company and make sure I should go meet him. I get there, this angry small man hops out from the truck, starts yelling at me to take off my roof rack or else he's not responsible for my car. "ANYTHING can happen on the road. So you leave the rack on and I crush your car, not my responsibility okay?" Get in a tiffy, call the company, I agree to take it off and help him tie down the rack under my car. Worth noting the guy had to rev my car up the back of his truck like 6-7 times like he didn't know what he was doing ( even started recording just in case he flew off the truck ). Shadiest part: Before leaving he says "So you be there to give it something for the road right?" I say, "No you're dropping it off at my car repair shop. They're expecting you." He says "What! So who's going to give it something for the road? The roof rack is extra! I'm going out of my way to ship it for you, ANY thing can happen to it, it can get lost, fall off, stolen, it's a long road--ANY thing!" I ask him if $80 will make him happy. He says, "Make it over a hundred." Fine, I give him $100 so my roof rack gets doesn't "fall off on the road." Tells me he'll get there in 2 days on Friday. The shop's hours are 10-6 M-F. The company knew this, the driver knew this. Friday, they tell they're dropping off on Saturday. I talk to dispatch, they tell me "We called and spoke with Chris, he said it's fine and he'll be there." Saturday, my car gets dropped off. Monday, I stop by the shop. The owner said the driver called him on Saturday yelling "Be there in 13 minutes! I don't care, I have car. I need to drop it off." Apparently the machine shop next door was kind enough to receive the car. No one knows how my roof rack ended up back on my car, crooked and also pushing out my WRX's frameless windows. Chris said no one from Auto Transport even spoke to him. Amends: I call USA Auto Transport, tranferred to complaint dpt, super nice guy, John, listens to my story, tells me he'll push to remove the driver, starts the refund for my $100. 2 weeks later: I've been refunded $100, and hopefully that angry little dude isn't revving up anybody else's car for this company anymore. I give 3 stars but only for John from customer service being super courteous and immediately starting the refund process after I gave my sob story of being robbed by the driver. Otherwise, I'm not sure how to rate this company. Quick to respond and easy to get ahold of. Fast delivery, indeed. Fair rates. But dispatch who lied about arranging the delivery and a miserable driver who woke up on the wrong side of hell every day. Hopefully I never have to ship my car again. I need to just buy a house and stop moving.

Recommended! I had my car shipped from California to New York. It was a basically seamless…read moreexperience. They're helpful and professional. I'll definitely use them again if I ever need my car shipped.

I have never shipped a car, and frankly was a little concerned with the process, as my parents got…read moreripped off with a Boston to FL shipper. I found Mike Price online, but read his Yelp reviews, and decided to give him a try. Well, I'm glad I did. The shipment was from Washington DC to Sonoma County, CA. Fair price and no hidden fees, car arrived in great shape. A business that simply does what it says it will do. I highly recommend Auto Shippers Express and Mike. In fact, a colleague needed a shipper and I just today gave her Mike's contact info. As most businesses say, a referral is the best thank you.

Never shipped a car before and was super nervous with a lot of questions. Mike was super attentive,…read moreanswered all my questions and always picked up when I called (this detail is what sold me the most bc I knew he would be in communication regarding the status of my car). The whole process was effortless! I gave my car to the car transporter in NY on a Friday and by Sunday my car was in Fl. I flew in a little late so I had the car delivered to me on Monday. If you want a reasonable rate and reliable service stick with them. Will def use again if I have to.