Professional and courteous service, we had both headlights go out and Jason went above and beyond…read moreexpectations to verify the problem then replace the bulbs , which were ne easy task. Great communication, although they were busy he made time to get the job done quickly. Other shops were quoting over a week out. Great to find a place like JW Auto , will be calling again next service . Thanks

Jason was super quick on the response time and very friendly. I didn't end up using his service for…read morereasons having nothing to do with him; I'd definitely consider his service if the need comes up again.

Only transmission shop that would talk to me about my 2011 jeep wrangler manual transmission. They…read moredid a great job in a timely manner. They practiced good communication during the process with parts that were delayed due to the Christmas season. I will be returning with any transmission issues I have and would highly recommend. Honest, respectful, and good communication.... Best experience I've had with a shop. I have had many engine swaps, rebuilds and transmission replacements over the last 20 years as I've taken keeping up as a hobby. I've had my rounds a few shops. This one is getting my business every time.

I had my Ford Ranger automatic transmission rebuilt at Valley Transmission approximately 25K miles…read moreago and have now experienced multiple parts failures the most recent being the input speed sensor (the manual lever position sensor failed right after the rebuild was completed). I was informed by an employee at Valley Transmission that they had used Chinese parts to do the rebuild. For $3400 dollars I was expecting OEM parts so this came as a total surprise to me. As far as I can tell the work done by the Valley Transmission mechanic was solid but the Chinese parts used in the rebuild are of inferior manufacture and the warranty is expired so I am now left $3400 poorer with a nonfunctional vehicle. RESPONSE TO VALLEY TRANSMISSIONS RESPONSE: Sheryl, It doesn't matter where they were purchased from. I was informed by a Valley Transmission employee that they were Chinese manufactured parts. With multiple failures (one right after the rebuild) the parts used in the rebuild are clearly of inferior manufacture.

TL;DR - Try to call to make an appointment before going in for some of the best service available…read morein Spokane. Transmission issues are scary. There's not an issue with a transmission that goes inexpensively. Yet the courtesy, and professionalism I experienced at Louie's gave me confidence that they would be able to handle whatever was wrong. Once they got the vehicle, they took the time to figure out exactly what the issue was, and provided me with multiple options to resolve it. They displayed as much sensitivity towards my experience, as they showed skill to the repair. Ultimately; the cost of the repair was far more reasonable than I'd expected! I have no hesitation in recommending Louie's to anyone with a transmission issue!

This is the second time I have been to them. Both times…read morePaul has been approachable and friendly. He informed me the issue and the cost, also thete was no guarantee how long it would last. I will continue to be their customer in the future. Thank you to everyone at Louise's Automotive. Joette B.

Guy was amazing he helped us get back in the road with even owing him some money dude was a real…read morelife angel and am forever thankful for his services

From the owner: We take pride in 5 stars, Putting safety 1st, and as always customer satisfaction. Call Today…read more509-613-3956

Travis is a great guy, and fix my rams transmission, great communication, and value their businessread more

Garage. The business, owner and his wife are pieces of s..t. Ghosted me on the wrong torque…read moreconverter that came with my th350 rebuild. Ended up with a 700r4 converter. And just to make it worse I just took the pan off to install the new one and found out (Shane) the owner never rebuilt my transmission. There was still old trans fluid in it. Silicone gasket pieces all over the place and it was still dirty from when I gave it to him. It's never been ran cause my build is still on going. Then come to find out from multiple shops that drugs are a big part of (Shanes) life. His wife is so rude and runs her mouth on the phone. She should let her top and bottom lip come together and shut the f$#k up

Quick response Donald was very knowledgeable in repair…read moreshowed up to my house and was able to fix my Xterra in no time at all. Price was very reasonable. Would not hesitate to use him again if the need arises.

From the owner: Happy to service the local area with my knowledge and Experience to keep your vehicles in top shape…read morefor your safety out on the road. ASE Certified Mechanic, honest, loyal, and respectful.

Steve and Cheryl run a no nonsense shop they will let you know everything that will need to be done…read moreto your transmission and if its worth it or not they are fair and honest always. I have been going to them to get transmissions serviced, rebuilt and repaired for over 20 years on a variety of vehicles I have owned throught the years. I have never had any problems with Custom Transmision they do outstanding work. I recommend this shop for any Domestic vehicles. Doris K. Thank You Steve and Cheryl for years of great service.

The owner and his wife operate an extremely competent operation. Transmissions are their specialty…read moreand focus. They have the knowledge, experience and tools to restore a transmission to it's peak operation. I highly recommend Custom Transmission to properly repair any transmission.

They did an oil change and rotated my tires for about $110. They let me know they didn't have…read moreenough info from the manufacturer to repair an issue with the AC I'm having. I had to leave my car in their lot and they were super friendly about it which I appreciated a lot. The team seems friendly, professional, and honest.

Always get my van serviced at Martin's. Make an appointment, they are busy, so it can take awhile…read moreto get in.

This is by far the best auto repair shop I will only let them touch my car every man that works…read morehere is very kind and very talented when it comes to fixing cars with the best customer service and care they also have very nice cheap reasonable prices

Love this place and the mechanics. they are professional, educated, and have very fair prices.read more

The service never fails. Quick, efficient and nice. Would be full five stars but when I got there…read moreafter 8 (when they open) the technician was eating breakfast and I had to wait. When you open you should be open. But like I said, great service. I'll be back again.

I've been to this shop a few times the past few years. Always was a great experience until this…read morelast time. Definitely not as welcoming and friendly. Then this... received the text from them about recommended service items. There were many so I decided not to have any done so I could check them out before doing anything. Text stated brown/ muddy brake fluid and recommended a flush. My picture certainly doesn't show brown/muddy. Also stated metal in the power steering fluid so ran a sample through a coffee filter and no metal there. Long story short after a phone call and going down there for the manager to a look at it he still feels his mechanic was in the right and felt the fluid was definitely dirty. Did say that brown/muddy "may" have been a little much. Bad taste in my mouth over actions and words used. Not going back and not recommending them anymore. So sad because finding a place to trust anymore is tough. Thought I found it.