Only transmission shop that would talk to me about my 2011 jeep wrangler manual transmission. They…read moredid a great job in a timely manner. They practiced good communication during the process with parts that were delayed due to the Christmas season. I will be returning with any transmission issues I have and would highly recommend. Honest, respectful, and good communication.... Best experience I've had with a shop. I have had many engine swaps, rebuilds and transmission replacements over the last 20 years as I've taken keeping up as a hobby. I've had my rounds a few shops. This one is getting my business every time.

I had my Ford Ranger automatic transmission rebuilt at Valley Transmission approximately 25K miles…read moreago and have now experienced multiple parts failures the most recent being the input speed sensor (the manual lever position sensor failed right after the rebuild was completed). I was informed by an employee at Valley Transmission that they had used Chinese parts to do the rebuild. For $3400 dollars I was expecting OEM parts so this came as a total surprise to me. As far as I can tell the work done by the Valley Transmission mechanic was solid but the Chinese parts used in the rebuild are of inferior manufacture and the warranty is expired so I am now left $3400 poorer with a nonfunctional vehicle. RESPONSE TO VALLEY TRANSMISSIONS RESPONSE: Sheryl, It doesn't matter where they were purchased from. I was informed by a Valley Transmission employee that they were Chinese manufactured parts. With multiple failures (one right after the rebuild) the parts used in the rebuild are clearly of inferior manufacture.

La Migra was in the area visiting a distant relative when the heater blower motor in the monster…read moreFord died. Seeing as La Migra is from sunny Southern California and is NOT used to sub-freezing snow storm-type weather, a heater is optimal condition is a must! I went to the local Ford dealer and got a rather weak hand job as to the availability of the part, and when they could get to it. I called NAPA and they had the part in stock. I called Lake City and the lovely young lady pushed me to the head of the line (a 20 minute job) so I could get on the road back to funny. weather. They were even nice enough to allow me to bring my "Hounds from Hell™" out of the stormy weather! Great place!

If you want to pay for stuff they looked into without your authority, this is the place for you…read more Schedule not kept, bad at communicating. High prices and bad service. Will be going somewhere else from now on.

was honest and gave me the the customer the best advice, one that did not benefit them necessarily…read more I think you guys for being honest business in this city of Spokane.

This is the second time I have been to them. Both times…read morePaul has been approachable and friendly. He informed me the issue and the cost, also thete was no guarantee how long it would last. I will continue to be their customer in the future. Thank you to everyone at Louise's Automotive. Joette B.

Steve and Cheryl run a no nonsense shop they will let you know everything that will need to be done…read moreto your transmission and if its worth it or not they are fair and honest always. I have been going to them to get transmissions serviced, rebuilt and repaired for over 20 years on a variety of vehicles I have owned throught the years. I have never had any problems with Custom Transmision they do outstanding work. I recommend this shop for any Domestic vehicles. Doris K. Thank You Steve and Cheryl for years of great service.

I'm 60 and have driven used vehicles my entire life. Many of my cars over the years have needed…read morelots of tlc. It is very difficult to find a fair, honest, competent mechanic. A few years ago, my 1993 Chevy 4x4 needed the transmission rebuilt. I thought I'll keep my business local, so I took it to a tranny shop in Airway Heights. Needless to say, I was out $5,000 dollars as reverse and overdrive did not work. I took it back to the shop, and the mechanic still couldn't fix it correctly. I was livid, so my truck sat for a few years. When my 2001 Chevy Suburban needed a rebuilt transmission a few years, I googled tranny shops to find the one with the most stars. Custom Transmission was the winner. I took my Suburban there and was greeted by one of the nicest ladies on the planet, "Cheryl." It didn't stop there, as Steve, her husband, was equally as kind. Steve's meticulous and honest work paid off as we've put 10,000 miles on the rebuilt transmission and it still runs like a new transmission. So, this summer when I needed to resurrect my '93 Chevy 4x4, I had Custom Transmission rebuild the tranny in my truck. Again, Steve did an amazing job. My truck runs the best it has run in years. If you need your transmission rebuilt correctly and for a fair price from a couple of the nicest, most honest people on the planet, Custom Transmission is the place.

Posting this for my husband. He had a great experience with this business. Owner very professional…read morehonest with his quotes and cmcommunicated with my husband through throughout the process.

I wouldn't recommend this shop. He gives a 2 year warranty. He rebuilt my transmission 3 times in…read morethose 2 years. Rod said he wouldn't extend my warranty past 2 years to cover the new transmissions he put in. At the end of 2 years and 3 transmissions later my warranty ended. 3 months later I was still having problems. I took it to a different transmission shop. They pulled the pan and found metal shavings. They recommended a transmission from Ford. Got it replaced and it works like a champ. It cost me $, time and towing going to Rods. I wouldn't recommend.

Charged my son $900 went dark for 5 Days before answering a phone call. He is currently stranded…read morein Laurel MT with a POS crapped out BOBs TRANSMISSION work. Rip off Business

Brought our Terrain in for Transmission work(rebuild). They fixed it and had it ready for me in…read morejust a couple days, very reasonable price. Great service. Have had the terrain back for a month now, No issues, would recommend Bobs Transmission!

They did very good at replacing a new engine in my family members car. They were able to explain…read morethe new engine and assembled it in a timely manner. The over all cost was fair. I would recommend them very highly.

don't go there. would not fix their screw up for a week. ended up fixing it myself. their mechanic…read moreis deaf i guess. Could not hear obvious noise I sent the care in for. He did hear another noise. A rattling exhaust shield. His solution was to just remove an exhaust heat shield. then left out an exhaust mount bolt. Car rattled loudly when we got home. called them, we are busy can't get you in for a week. Would not ever take my car to these subaru experts again. Now I have to take it to subaru to get a heat shield which they discarded and have the noise checked out.

The service never fails. Quick, efficient and nice. Would be full five stars but when I got there…read moreafter 8 (when they open) the technician was eating breakfast and I had to wait. When you open you should be open. But like I said, great service. I'll be back again.

Great honest staff that provides efficient, reliable, and high quality service. Will use every…read moretime I I need car repairs!