Poor management leads to poor service…read more I was invited to drop off my car on a Friday morning with the promise that it could be fixed the same day. The issue was straightforward and resolvable in a single day. After eleven days of vague and questionable excuses, I finally got my car back. I don't know if Tune Tech's policy is to "just get them in" and then manage as best they can, but it would explain the overpromising and underdelivering I experienced. I hope their scheduling and policies don't reflect their technical abilities. I hope they fixed my car correctly. I wish I didn't have that doubt. Time will tell. Two stars instead of one because they provided me with a discount as compensation.

Their customer service is great, their services and repairs are fast relative to my experiences…read morewith other mechanic shops, they provide Uber rides home and back to the shop so I'm not waiting all day in their office, and the parts that they use are high-quality and come with a warranty. I've gone here for the last two years and will continue to do so for my automobile needs.

Only transmission shop that would talk to me about my 2011 jeep wrangler manual transmission. They…read moredid a great job in a timely manner. They practiced good communication during the process with parts that were delayed due to the Christmas season. I will be returning with any transmission issues I have and would highly recommend. Honest, respectful, and good communication.... Best experience I've had with a shop. I have had many engine swaps, rebuilds and transmission replacements over the last 20 years as I've taken keeping up as a hobby. I've had my rounds a few shops. This one is getting my business every time.

I had my Ford Ranger automatic transmission rebuilt at Valley Transmission approximately 25K miles…read moreago and have now experienced multiple parts failures the most recent being the input speed sensor (the manual lever position sensor failed right after the rebuild was completed). I was informed by an employee at Valley Transmission that they had used Chinese parts to do the rebuild. For $3400 dollars I was expecting OEM parts so this came as a total surprise to me. As far as I can tell the work done by the Valley Transmission mechanic was solid but the Chinese parts used in the rebuild are of inferior manufacture and the warranty is expired so I am now left $3400 poorer with a nonfunctional vehicle. RESPONSE TO VALLEY TRANSMISSIONS RESPONSE: Sheryl, It doesn't matter where they were purchased from. I was informed by a Valley Transmission employee that they were Chinese manufactured parts. With multiple failures (one right after the rebuild) the parts used in the rebuild are clearly of inferior manufacture.

La Migra was in the area visiting a distant relative when the heater blower motor in the monster…read moreFord died. Seeing as La Migra is from sunny Southern California and is NOT used to sub-freezing snow storm-type weather, a heater is optimal condition is a must! I went to the local Ford dealer and got a rather weak hand job as to the availability of the part, and when they could get to it. I called NAPA and they had the part in stock. I called Lake City and the lovely young lady pushed me to the head of the line (a 20 minute job) so I could get on the road back to funny. weather. They were even nice enough to allow me to bring my "Hounds from Hell™" out of the stormy weather! Great place!

If you want to pay for stuff they looked into without your authority, this is the place for you…read more Schedule not kept, bad at communicating. High prices and bad service. Will be going somewhere else from now on.

If there more stars I would give more stars!! In early 2025,…read moremy 2014 Ram 2500 Powerwagon had a bad tick and it turned out to be a bad lifter that wore the camshaft... long story short, I needed a new 6.4l hemi for my truck. I got quotes for it from about 11 different mechanics. I went with 5 MILE AUTO CENTER because of the communication and the transparency of what was included and how much each item would cost. The work was done in the promised timeframe and they kept me informed on the progress and answered questions every time I had them. Then when I came in after done work and made my final payment I was informed that not everything they quoted was needed and they were able to do the work for less than what they thought and agreed on. THEY WERE TOTALLY HONEST AND ACTUALLY CHARGED ME OVER $500.- LESS !!!! I could not believe it! I have not met anyone like that!! Then later on after about 2 weeks, the fan was still much louder than I was used to (turned out my old fan clutch was actually broken and that is why it was so quiet) he replaced it and put in a new one, all under warranty, did not charge me a dime! In addition they topped off my transmission fluid which was low, for no charge at all. My experience with 5 MILE AUTOMOTIVE CENTER could not have been more pleasant! A huge shout out to the 5 MAC and everyone who works there, I d recommend them for any work you need done on your car! They are HONEST, CARING and TRUSTWORTHY, and of course, my truck runs like a champ now!! Will take all my vehicles there if I ever need anything.

I'm not great a dealing with cars or mechanics. I don't understand them and so feel vulnerable when…read moredealing with people who do. It comes down to trust and the experience I had at 5 Mile Auto, took a weight off my shoulders. Every employee I met there was professional and always willing to answer questions. All around great experience during a frustrating time dealing with a damaged car. Would highly recommend.

Lloyd's automotive is a scam. I went to get my shots replaced, $3500, never felt a difference, then…read moreI went to my trusted mechanic and they said someone welded out a part on this top plate! Lloyd's you guys are scammers! I will never recommend you.

If you're looking for an untrusted mechanic, look no further than Lloyds Automotive on the south…read morehill. In December we had them replace my daughter's brakes. A comprehensive replacement. They're squeaking already (presumably dust), so we took it back in to be looked at. They suggested a $2200 censor replacement on her 2019 car. A censor change that no "lights" are indicating. They claimed the squeak was coming from some all wheel drive alignment in the back, when the squeak is clearly in the front and only when braking. Luckily, they also suggested a few other fixes for her that confirmed our suspicions. The mechanics suggestions for IMMEDIATE REPAIRS: Tires...just replaced in March Windshield wipers...replaced last week And the icing on the cake... An oil change ...Just done YESTERDAY

The service never fails. Quick, efficient and nice. Would be full five stars but when I got there…read moreafter 8 (when they open) the technician was eating breakfast and I had to wait. When you open you should be open. But like I said, great service. I'll be back again.

Great honest staff that provides efficient, reliable, and high quality service. Will use every…read moretime I I need car repairs!

was honest and gave me the the customer the best advice, one that did not benefit them necessarily…read more I think you guys for being honest business in this city of Spokane.

This is the second time I have been to them. Both times…read morePaul has been approachable and friendly. He informed me the issue and the cost, also thete was no guarantee how long it would last. I will continue to be their customer in the future. Thank you to everyone at Louise's Automotive. Joette B.

We had a great experience here. My husband who was a mechanic in the service was just at his end…read moretrying to figure out what was going on with the his truck. After many fixes I ended up calling the place my insurance used to fix my car and they recommended Silverlake. It's where they take all their mechanical issues and that's was the best recommendation. They did the diagnostic, kept us informed, let us know the price and any changes allowing the way and after some deep searching figured out the problem. It's been a few months and the truck is doing great. My husband was really happy with the service and we recommend them to everyone now. Great service, friendly people and fair prices

I had service work done at their new shop in Sagle and honestly the quality of work is far superior…read moreto the shops I visited in Sandpoint. Extremely honest, they give accurate quotes and stand by their work. Their prices are in line with other shops but their work is most definitely superior. If you need work they are not equipped to do, they happily refer you to someone who can (very rare in the Sandpoint area).