Trouble-shooting a difficult electrical problem with my Toyota Tacoma's cruise control. Now works…read moreperfect. Knowledgeable, friendly folks. Neat and clean facility. Excellent service. Reasonable prices. Would highly recommend them.

I was a regular customer and trusted them. Our Suburu had a warning light. Took it in. We had just…read morepaid over $1000 to replace a sensor light in the bumper of our Promaster. Seemed a bit high. When they read the code for the Subaru they told me it needed a timing chain replacement - quote was for over $5000. I did some research and found out the timing chain was meant to last the lifetime of the car. Told the service manager and he said the plastic clips holding it in were probably broken. Took it to the Dealership. The gas cap was loose. The code was turned off and never came on again. So much for the established trust. We are seniors and don't know much about cars but we have purchased a sensor reader and will not be going back to Lloyds.

I have been looking for a good mechanic for a couple of years and finally found it in Tune Tech! I…read morehave brought both of my vehicles here and at the staff remembers me and my cars every time. Whenever I have called to schedule and oil change or anything else and they always have availability at least within the week and they go the extra mile and fix little things (like replace the lightbulbs around the license plate.) They take the time to check out the vehicle and let you know of any upcoming maintenance that will be needed but they aren't pushy about doing any of it that day. The best thing about this place, is that as a female, I often find mechanics and male service people to be incredibly patronizing. Not the case here. They are respectful and don't assume that I am ignorant of how a car works or what any of the parts are. They talk to me like an intelligent human being and explain things when I ask but they don't assume that I'm an idiot. They never try to rope me into up-charges just for the sake of making more money off of me like other oil change companies that will not be named. All in all, I highly recommend Tune Tech!

Poor management leads to poor service…read more I was invited to drop off my car on a Friday morning with the promise that it could be fixed the same day. The issue was straightforward and resolvable in a single day. After eleven days of vague and questionable excuses, I finally got my car back. I don't know if Tune Tech's policy is to "just get them in" and then manage as best they can, but it would explain the overpromising and underdelivering I experienced. I hope their scheduling and policies don't reflect their technical abilities. I hope they fixed my car correctly. I wish I didn't have that doubt. Time will tell. Two stars instead of one because they provided me with a discount as compensation.

Good quality service. They do checks on the car and advise you of what maybe needed in the future…read more They do not pressure you into extras. You do have to ask them to check battery water level.

Lloyd's automotive is a scam. I went to get my shots replaced, $3500, never felt a difference, then…read moreI went to my trusted mechanic and they said someone welded out a part on this top plate! Lloyd's you guys are scammers! I will never recommend you.

was honest and gave me the the customer the best advice, one that did not benefit them necessarily…read more I think you guys for being honest business in this city of Spokane.

This is the second time I have been to them. Both times…read morePaul has been approachable and friendly. He informed me the issue and the cost, also thete was no guarantee how long it would last. I will continue to be their customer in the future. Thank you to everyone at Louise's Automotive. Joette B.

Very exceptional service. The Tech took way more time to find the problem than I'm sure we were…read morecharged for. I would definitely recommend this repair shop!

Check my car, my battery keeps discharging. Took in in, walked 2 miles home, back the next…read moreafternoon, nothing found, did not test drive after work done... I drove it and my turbo was acting up. Never ever happened before, said he never touched but checked all electric circuts. Took it back He was/is a certified Saab mechanic. No refund...take your Saab somewhere else my suggestion! I have been driving a Saab since 1986 Nothing resolved...Will never go back, just shy of $200.00

*edited* The owner contacted me not just once but twice to…read moremake this right. He advised me that there were symptoms of a bad caliper in the rear. While I was still quite disappointed with the way the employee handled our business, I would visit golden rule again. I appreciate his commitment to customer service. I have changed my rating from 1 star to 4. Original review: I am so disappointed with our experience at this Golden Rule Brake. I made an appointment for my minivan and brought my toddler and newborn in to have it looked at right after the first snow. I was informed that I needed new pads, rotors and calipers on all 4 wheels, totaling just over $1200. Right before Christmas. Ugh. I had it looked at by two other local mechanics that week, both of which agreed that A) Calipers almost NEVER need to be replaced and B) The front pads and rotors were all that needed to be replaced. So we saved around $1,000 this holiday season. Having dealt with them before (we had brought our other vehicle into the Monroe store in 2011 and they were honest about us not needing to replace our pads yet) we didnt anticipate this outcome. Only difference being last time, my husband took the car in. This time, it was just me. So disappointed.

I took my Honda civic today for a break drum adjustment. Matt here was happy to help with this…read moreprocess. Got the job done quickly and accurately. He also worked on my front breaks a year ago, have had no problems with them since. Great guy!

If there more stars I would give more stars!! In early 2025,…read moremy 2014 Ram 2500 Powerwagon had a bad tick and it turned out to be a bad lifter that wore the camshaft... long story short, I needed a new 6.4l hemi for my truck. I got quotes for it from about 11 different mechanics. I went with 5 MILE AUTO CENTER because of the communication and the transparency of what was included and how much each item would cost. The work was done in the promised timeframe and they kept me informed on the progress and answered questions every time I had them. Then when I came in after done work and made my final payment I was informed that not everything they quoted was needed and they were able to do the work for less than what they thought and agreed on. THEY WERE TOTALLY HONEST AND ACTUALLY CHARGED ME OVER $500.- LESS !!!! I could not believe it! I have not met anyone like that!! Then later on after about 2 weeks, the fan was still much louder than I was used to (turned out my old fan clutch was actually broken and that is why it was so quiet) he replaced it and put in a new one, all under warranty, did not charge me a dime! In addition they topped off my transmission fluid which was low, for no charge at all. My experience with 5 MILE AUTOMOTIVE CENTER could not have been more pleasant! A huge shout out to the 5 MAC and everyone who works there, I d recommend them for any work you need done on your car! They are HONEST, CARING and TRUSTWORTHY, and of course, my truck runs like a champ now!! Will take all my vehicles there if I ever need anything.

I'm not great a dealing with cars or mechanics. I don't understand them and so feel vulnerable when…read moredealing with people who do. It comes down to trust and the experience I had at 5 Mile Auto, took a weight off my shoulders. Every employee I met there was professional and always willing to answer questions. All around great experience during a frustrating time dealing with a damaged car. Would highly recommend.

Oh, my engine light goes on its frustration right away. I took my truck to the dealership, figuring…read morethey could help me. They just gave me the run around for months, yes, months of irritation. I left my truck there to let them fix it where it just sat, and nothing happened. I guess we have to learn the hard way. Finally, the dealership told me I needed to pay nine grand to fix it. Yeah, that's a pass. I was finally able to find somebody that knew what was wrong with the truck immediately. Mind you, I was skeptical because of my experience with the dealership, but it's such a relief to find a mechanic that is trustworthy finally, and you can take your vehicle there. Going forward, I will ensure all my vehicles go here for an oil change, and they will give me recommendations on anything my vehicles need for maintenance. Raptor :)

Grant and his team took such great care of me today. I woke up with a dead car and once I got it…read morejumped I called bobs and they told me to bring it right over. They were able to replace parts and service my car in just a few short hours. I'm really grateful for the speedy help they gave me. Officially my new place I'll be going to for future services!