Nice surprise, I needed a break light changed, normally I would do something like this myself but I…read morewas a few miles from home and thought I would just have it done quickly. I pulled into Silverlake Auto in "couer d'alene ID. i was greeted with smiles. I said I needed a break light fixed rq while I waited. the guy behind the counter grabbed his jacket and followed me outside. He took my lenze out in bout 1min popped the Burt bulb out and bingo had me fix and ready to go in under 5min. I started to pay and he said no way that it was ok shook my hand and was happy to help. This was a shocker for, I've never been treated so wonderfully by an auto repair that I can remember. Well, this is a no-brainer, they won all my service needs in the future. Very Happy

I recently purchased a 2003 Subaru Outback and noticed the air conditioner not working best. I…read morediscovered Silverlake Automotive had best price by at least $75 less than two other dealer service centers. Upon reading previous yelp reviews here I was cautious to make sure I understood all that they would deliver along with up charges for additional problems that might be discovered. I am very pleased with the results. My air conditioner works better than expected at the price and time allotment quoted!! And bonus - the gentleman at the service counter was very knowledgeable, patient, kind and respectful!

Went in for an oil change and wasn't pleased with the amount of time it took, and the technician…read moreusing the front bumper in my truck as a step stool. Left a message on Google, got a call from a manager, wasn't able to take the call. Called back and got no response or return call. I will definitely not recommend them to anyone for any kind of repair ! Unfortunately Yelp will not let me finish without giving a "Star Rating." So I am forced to give 1 star !

Honest, reliable mechanic, his name is Robert He the person…read morethat I would take my truck in anytime, did not charge me anything higher than the other competition.

Lloyd's automotive is a scam. I went to get my shots replaced, $3500, never felt a difference, then…read moreI went to my trusted mechanic and they said someone welded out a part on this top plate! Lloyd's you guys are scammers! I will never recommend you.

If you're looking for an untrusted mechanic, look no further than Lloyds Automotive on the south…read morehill. In December we had them replace my daughter's brakes. A comprehensive replacement. They're squeaking already (presumably dust), so we took it back in to be looked at. They suggested a $2200 censor replacement on her 2019 car. A censor change that no "lights" are indicating. They claimed the squeak was coming from some all wheel drive alignment in the back, when the squeak is clearly in the front and only when braking. Luckily, they also suggested a few other fixes for her that confirmed our suspicions. The mechanics suggestions for IMMEDIATE REPAIRS: Tires...just replaced in March Windshield wipers...replaced last week And the icing on the cake... An oil change ...Just done YESTERDAY

Grant and his team took such great care of me today. I woke up with a dead car and once I got it…read morejumped I called bobs and they told me to bring it right over. They were able to replace parts and service my car in just a few short hours. I'm really grateful for the speedy help they gave me. Officially my new place I'll be going to for future services!

Really respectful and helpful staff. They talked me through everything and my cars running great…read morenow!

Great service! Quick & efficient repairs! Diagnosed and repaired. Ready the next day!read more

Reviewed after I bought a used car and immediately needed to have some work done. Now, after a few…read moremonths, I wanted to drive to Seattle. It was time for a full tuneup. They made clear exactly what they would do and how much it would cost. I then waited weeks until after the trip to review. The car worked flawlessly on the trip. I don't usually drive 500 miles per year and drove 600 in a week. I'm very pleased.

Pete's is always amazing. I have had my 2008 Lexus RX 350 serviced there on many occasions, they…read morealways charge fair prices, do good work, and have great customer service. My favorite part is their extremely comfortable couch!

Had some electrical issues. Worked with Morgan. Great service, fair pricing, transparent, and took…read morethe time to understand all the issues and explain the plan and potential options. Absolutely recommend.

Steer clear of C&H Foreign Auto or be taken for a ride…read more As a business founder, a manager, and a lifelong Audi owner, I know exactly what industry-standard service, competence, and customer care look like. When you look for a reliable mechanic, you naturally want honesty and respect. As you read about our devastating experience below, you will quickly find yourself deciding to avoid C&H Foreign Auto completely. The existing reviews characterizing them as cowboys, crooks, and rip-off merchants are tragically accurate. This nightmare centered around my 16-year-old son, a 4.0 student at his high school and a volunteer member of a civic youth organization. He worked incredibly hard to save for his first car, a 2001 Audi TT. Unfortunately, taking it to C&H Foreign Auto for a simple "hot smell" resulted in a heartbreaking lesson in predatory business practices. We approved an estimate for $2,408. However, after the technician began working, the Service Advisor called with a staggering ultimatum: Pay an extra $567.77 or take the car back in a broken, "misfiring" state - you already know that the car was not misfiring when we took it in! But this was just the beginning of bill inflation. Manufactured Problems: The shop's own diagnostic report from 9:07 AM on the day of service proves the car had ZERO ignition faults or misfires when we dropped it off. Their technician broke the 25-year-old wiring connectors while disassembling the engine. Instead of taking professional responsibility for the damage they caused, they held the vehicle hostage and forced a teenager to pay to fix their mistake. When you carefully review their billing practices, you will recognize why it is essential to protect your vehicle from this shop: Extreme Markups: They charged $360 for four plastic connector clips (Bremi pigtails Part #219037005). These exact parts retail for just over $32. So nearly 3x market rate and more than the cost of a brand-new complete wiring harness... This is predatory. Similarly, the thermostat (Part #314187D) and coolant were marked up significantly beyond standard margins. Labor "Double-Dipping" & Double Billing: They charged $1,083 in labor for a valve cover gasket, then added $208 more to fix the wires right next to it. Since the engine was already apart, charging full standalone labor for the second task is egregious "double-dipping." Furthermore, they inexplicably charged us twice for a single gasket cover. Inflated Hours: They billed 3.5 hours for a thermostat, for example, even though industry-standard guides (AllData) show it is a 2.2-hour job. Appalling Customer Service and Intimidation: At the shop, I witnessed something that shook me to my core as a husband and business owner. My wife, standing just over 5 feet tall, calmly expressed her meticulous research into industry-standard rates, times, and costs of each part number they used. In response, two burly auto-workers bullied her. They were argumentative, condescending, and intimidating. I would instantly fire anyone in my business who treated a customer with such appalling disrespect. Even when presented with undeniable proof of double-charging and inflated labor, they refused to reduce the bill a single cent. The Aftermath: To add insult to injury, after doubling the price of the car with their extortionate bill, we drove away only to find their shoddy workmanship made things worse. They snapped off part of the bumper. The original "hot smell" is still completely present. The car idles harder than it ever has before, has a noticeable judder, and drives far worse than the day we dropped it off. Our son does everything right - grades, community service, and working hard for his belongings. Seeing a "professional" shop take advantage of him is devastating. As you absorb this information, allow yourself to never consider them for any work on your car. Save yourself the financial loss, the bullying, and the mechanical sabotage. You will feel much more secure when you take your business elsewhere and leave C&H Foreign Auto the absolute pariah they deserve to be.

C & H Foreign auto repair (Crooks & Hustlers)…read more Predatory Pricing and Billing for Damage Caused by Technicians I am writing this to warn other European car owners about the billing practices at C&H Foreign Auto. After reviewing my invoice and their own diagnostic reports, I found evidence of extreme parts markups, inflated labor hours, and charges for repairs to parts they broke during service. 1. Charging the Customer for Shop-Incurred Damage I brought my smooth running 2001 Audi TT in with NO misfires and NO ignition codes (confirmed by their own diagnostic report performed at 9:07 AM on 3/16). During the valve cover gasket repair, the technician broke the 25-year-old plastic connectors on the wiring harness. Instead of taking responsibility for the risks of handling an old harness, they charged me $567.77 ($208 in labor and $359 in parts) to fix what they disturbed. Upon picking up my vehicle I noticed the bumper had been broken also and told Brandon. 2. Astronomical Parts Markups (Bremi Part #219037005) The shop charged me $89.85 per ignition connector. These are Bremi pigtails (Part #219037005) which retail for roughly $35.00. Charging a customer $360 for four plastic clips--nearly 3x the market rate and more than the cost of a brand-new complete wiring harness--is predatory. Similarly, the thermostat (Part #314187D) and coolant were marked up significantly beyond standard industry margins. 3. "Double-Dipping" and Inflated Labor The labor billing at this shop is highly irregular: The "Overlap" Issue: I was charged 5.2 hours for the valve cover/tensioner seals and ANOTHER 1.0 hour for the connectors. These parts are in the EXACT same location. Charging full standalone labor for every item instead of adjusting for overlapping access is a "maximized billing" tactic. The Thermostat: They billed 3.5 hours for a thermostat. Industry-standard "book time" (AllData/Mitchell1) for the 1.8T engine is ~2.2 hours. They exceeded the standard time by nearly 60% while already having the car disassembled for other work. Diagnostic Fees: A $355.16 diagnostic fee is nearly double the rate of other specialist shops in the area. 4. The Bottom Line I was quoted an "approved amount" of $2,408.49, yet my final bill BALLOONED to $3,454.51. At a premium rate of $208.37/hr, you expect specialist efficiency. Instead, I received novice-speed labor billing and retail parts markups that are frankly insulting. If you value your wallet and want a shop that takes responsibility for the parts they handle, look elsewhere. I will be filing a formal complaint with the BBB and the Washington State Attorney General's Office regarding these billing practices. 5. Don't take your car here! Ask for exact item/part numbers and where they purchase from.

Trouble-shooting a difficult electrical problem with my Toyota Tacoma's cruise control. Now works…read moreperfect. Knowledgeable, friendly folks. Neat and clean facility. Excellent service. Reasonable prices. Would highly recommend them.

So this is the second time I have had a pleasant experience with this shop. Over this past Easter…read moreweekend I attempted to replace my transmission cooler lines that they previously informed me needed to be replaced because they were leaking. Attempted the repair on my own, but was unsuccessful due to bad parts. After contacting multiple shops, this place was the cheapest and they gave me a week for a time frame. I had it towed there on 4/21 and was told it was scheduled to be worked on 4/22 and ready for pickup on 4/23. About 10 am on 4/22 they contacted and informed me the car was finished. I'm glad I found a great local shop!