Been here about 3 different times for separate reasons. Great customer service and honest. Dont go…read moreto les swab. Come here

I never heard from them. No quote, no contact at all. I'm not even sure they got my request for a…read morequote. I found someone else to do the work on my own.

I want to say how pleased I am that I finally found the right mechanic. Jason & I talked about what…read moreI needed to have done, he ordered the part & had it ready to go the next day when I got to his beautiful, clean shop. The price was also a surprise since I got a quote from the Auto repair shop I usually go to, which included their backed-up scheduling and wait times, but Jason got me in & out right away. I'm one happy lady. Thanks again, Jason

Professional and courteous service, we had both headlights go out and Jason went above and beyond…read moreexpectations to verify the problem then replace the bulbs , which were ne easy task. Great communication, although they were busy he made time to get the job done quickly. Other shops were quoting over a week out. Great to find a place like JW Auto , will be calling again next service . Thanks

I had service work done at their new shop in Sagle and honestly the quality of work is far superior…read moreto the shops I visited in Sandpoint. Extremely honest, they give accurate quotes and stand by their work. Their prices are in line with other shops but their work is most definitely superior. If you need work they are not equipped to do, they happily refer you to someone who can (very rare in the Sandpoint area).

We had a great experience here. My husband who was a mechanic in the service was just at his end…read moretrying to figure out what was going on with the his truck. After many fixes I ended up calling the place my insurance used to fix my car and they recommended Silverlake. It's where they take all their mechanical issues and that's was the best recommendation. They did the diagnostic, kept us informed, let us know the price and any changes allowing the way and after some deep searching figured out the problem. It's been a few months and the truck is doing great. My husband was really happy with the service and we recommend them to everyone now. Great service, friendly people and fair prices

Great service! Quick & efficient repairs! Diagnosed and repaired. Ready the next day!read more

Reviewed after I bought a used car and immediately needed to have some work done. Now, after a few…read moremonths, I wanted to drive to Seattle. It was time for a full tuneup. They made clear exactly what they would do and how much it would cost. I then waited weeks until after the trip to review. The car worked flawlessly on the trip. I don't usually drive 500 miles per year and drove 600 in a week. I'm very pleased.

My truck broke down across the street and the offered some help and also brought me water. They're…read moreare some very nice and friendly people! Thanks a lot!

For years now, we've been taking all of our cars to another mechanic, but after struggling to get…read moreappointments in anything close to a reasonable time and dealing with the same maintenance issue multiple times, we decided to give another shop a try. I called NAC on a Monday about my brakes, and they had me in on Tuesday. This car needed more than a few things beyond the brakes. They did a great job on the brakes and for a little less than I expected, and then walked through the rest of the issues, their urgency, and broke down the costs of each in case I wanted to tackle them one after the other. The facility is clean and welcoming and they have a waiting room you'd actually want to wait in, with clean furniture that doesn't look like it came from someone's living room castoffs. They were kind and friendly and easy to schedule with, and in subsequent appointments, their prices have been fair and they've been honest about the work needed.

We are so thankful for Golden Rule. We were going out to lunch on Saturday and started hearing this…read moreloud grinding sound as we went down the road. We were concerned about what we should do as it was the afternoon on a weekend. I remember hearing commercials about Golden Rule so I immediately searched them and found that we were less than 2 miles away from this location. We went in and were greeted by a gentleman behind the counter. We told him the situation and he let us know that they were booked for the day but would be happy to look at it after one of the cars were completed. We were so grateful he was willing to get us in we were happy to wait. After one of the other vehicles was finished they pulled our vehicle in. They were able to determine that a rock had gotten behind the caliper and was causing the grinding sound. They removed the Rock and did a inspection to make sure there was no damage, and luckily there wasn't. They were able to determine that our tires brakes and rotors looked great and no additional work was needed. So relieved we went to the counter to see what we owed and were shocked, they weren't charging us at all. They said it was an easy fix and they were happy to help and if we need anything in the future to come back. We are so incredibly grateful for this wonderful company that puts their customers first. We will happily return the next time we need any brake work. Thank you. Thank you. Thank you.

New struts, control arms, bushings. They inspected the brakes at the same time and told me the rear…read moreones need everything replaced. I do my own brakes so I knew that wasn't true to begin with. I agreed to have the suspension work done because I didn't have time to deal with it on my own. Struts and the associated parts are pretty easy to install, you just need the time to get it done. $3200. Super spendy. I can tell when my brake pads need replaced, so today was the day to do the back pair. When I went to remove the wheel I noticed the lug nuts hadn't been torqued when Golden Rule put them back on the car. Upon further inspection I noticed a bolt missing from where the caliper attaches to the caliper bracket. They are the only ones who've inspected that part. The looseness caused uneven wear of the pads and warped the rotor, which was nearly new. So this aroused my suspicion. I decided to check out if they even did the work they said they did on the suspension. I looked at the photos on the estimate and the parts they were going to use. The photos were not of my car. The parts they said they were going to use (and marked up 3x the retail price) were of much higher quality than what ended up being installed. I paid for pretty much top of the line struts and instead got bottom of the barrel struts. I'm super pissed about this and will be taking them to small claims court. They committed fraud and left my car in a less safe condition. There are lots of great, honest car shops in Spokane. When you have to run a commercial on radio every 15 minutes telling everyone how virtuous your business is, it's probably not very virtuous. I'll see you scumbags in court. Or when I go serve your asses papers. One or the other.

Never texted back after scheduled appointment time, never showed up. Would not recommend at all…read more Could have called me to reschedule. Stopped work early to make appointment, for nothing.

Dominick came to the rescue! While visiting with family…read moreaway from home, my car needed wheel studs and lug nuts. He was able to repair the car faster than I could get my Zelle payment set up! I would highly recommend him.

If I could give more than 5 stars, I would! This place is incredible! They have gone above and…read morebeyond for me and my car. The people are so kind and knowledgeable. I don't know a lot about cars, but they always explain everything so well and never once made me feel stupid. They have cared for my car (and all of its issues) like it was their own car. If your car is having issues, I could not recommend a better place than Mechanics Pride!

I called to get a quote and the woman who answered was so rude to me. I told her what I was quoted…read moreand how much I looked up the part to be and she snapped at me "Well we charge more for parts, thats how we make our money." Snapped at me when I told her I have checked the hoses, etc for leaks. and I finally hung up. Super rude to me for no reason.