Only transmission shop that would talk to me about my 2011 jeep wrangler manual transmission. They…read moredid a great job in a timely manner. They practiced good communication during the process with parts that were delayed due to the Christmas season. I will be returning with any transmission issues I have and would highly recommend. Honest, respectful, and good communication.... Best experience I've had with a shop. I have had many engine swaps, rebuilds and transmission replacements over the last 20 years as I've taken keeping up as a hobby. I've had my rounds a few shops. This one is getting my business every time.

I had my Ford Ranger automatic transmission rebuilt at Valley Transmission approximately 25K miles…read moreago and have now experienced multiple parts failures the most recent being the input speed sensor (the manual lever position sensor failed right after the rebuild was completed). I was informed by an employee at Valley Transmission that they had used Chinese parts to do the rebuild. For $3400 dollars I was expecting OEM parts so this came as a total surprise to me. As far as I can tell the work done by the Valley Transmission mechanic was solid but the Chinese parts used in the rebuild are of inferior manufacture and the warranty is expired so I am now left $3400 poorer with a nonfunctional vehicle. RESPONSE TO VALLEY TRANSMISSIONS RESPONSE: Sheryl, It doesn't matter where they were purchased from. I was informed by a Valley Transmission employee that they were Chinese manufactured parts. With multiple failures (one right after the rebuild) the parts used in the rebuild are clearly of inferior manufacture.

The service never fails. Quick, efficient and nice. Would be full five stars but when I got there…read moreafter 8 (when they open) the technician was eating breakfast and I had to wait. When you open you should be open. But like I said, great service. I'll be back again.

I've been to this shop a few times the past few years. Always was a great experience until this…read morelast time. Definitely not as welcoming and friendly. Then this... received the text from them about recommended service items. There were many so I decided not to have any done so I could check them out before doing anything. Text stated brown/ muddy brake fluid and recommended a flush. My picture certainly doesn't show brown/muddy. Also stated metal in the power steering fluid so ran a sample through a coffee filter and no metal there. Long story short after a phone call and going down there for the manager to a look at it he still feels his mechanic was in the right and felt the fluid was definitely dirty. Did say that brown/muddy "may" have been a little much. Bad taste in my mouth over actions and words used. Not going back and not recommending them anymore. So sad because finding a place to trust anymore is tough. Thought I found it.

I never heard from them. No quote, no contact at all. I'm not even sure they got my request for a…read morequote. I found someone else to do the work on my own.

Been here about 3 different times for separate reasons. Great customer service and honest. Dont go…read moreto les swab. Come here

Took my suburban here last week. They said I had a broken engine mount. Occasional shifting…read moreproblem- engine mount could be fair, but when I picked it up it was ten thousand times worse!! It occasionally shifted hard- after them "looking at it" then there was huge knocking when starting or stopping and they completely lied about my transmission fluid- said it was almost black when it was just light brown- not too bad. Then the owners responded to a google review with a bunk email address. These people are sleazy, scandalous dishonest people. Stay far away!!

took my car in for track off and abs light, they said the ABS control module was bad and…read morediscontinued. they found one and installed and also changed the oil and filter. So 13 days later my stepdaughter is using the car for work and got stranded downtown Spokane. the change oil light and check engine light came on. after I arrived to her location the would not start, what I found was the positive battery cable was loose, as soon as I touched it it fell out of the battery(side mount) I was able to get a tight connection using a bolt and nut, got the car started but running rough and would die. had it towed from Hartley street to Aamco in the valley, that was Thursday night. Friday evening at 4:02pm they call and tell me the car is ready. I go to pick it up and start it the check engine light is still on and will not stay running, so it sat over this past weekend and I went up there this morning and still haven't heard from them. they did have 2 codes- crankshaft positioning sensor and theft deterrent. these can be caused by a loose battery connection of 5 days of driving it like that( not knowing it was loose) until my stepdaughter got stranded. the bouncing around sending false signals to the main brain and sensors.

Ray and Roy's is one of the best repair shops in town! I wouldn't take my cars anywhere else!…read moreFriendly fast and absolutely reliable! I have never had any problems with my vehicles after taking them here. Will never take my vehicles ANYWHERE ELSE

Had my PCV valve replaced and they didn't bother to check the hose for cracks, there was an obvious…read morecrack at the end where PCV valve was, it stuck out like a sore thumb!

Quick response Donald was very knowledgeable in repair…read moreshowed up to my house and was able to fix my Xterra in no time at all. Price was very reasonable. Would not hesitate to use him again if the need arises.

From the owner: Happy to service the local area with my knowledge and Experience to keep your vehicles in top shape…read morefor your safety out on the road. ASE Certified Mechanic, honest, loyal, and respectful.

This is by far the best auto repair shop I will only let them touch my car every man that works…read morehere is very kind and very talented when it comes to fixing cars with the best customer service and care they also have very nice cheap reasonable prices

Love this place and the mechanics. they are professional, educated, and have very fair prices.read more

Brought our Terrain in for Transmission work(rebuild). They fixed it and had it ready for me in…read morejust a couple days, very reasonable price. Great service. Have had the terrain back for a month now, No issues, would recommend Bobs Transmission!

Charged my son $900 went dark for 5 Days before answering a phone call. He is currently stranded…read morein Laurel MT with a POS crapped out BOBs TRANSMISSION work. Rip off Business

TL;DR - Try to call to make an appointment before going in for some of the best service available…read morein Spokane. Transmission issues are scary. There's not an issue with a transmission that goes inexpensively. Yet the courtesy, and professionalism I experienced at Louie's gave me confidence that they would be able to handle whatever was wrong. Once they got the vehicle, they took the time to figure out exactly what the issue was, and provided me with multiple options to resolve it. They displayed as much sensitivity towards my experience, as they showed skill to the repair. Ultimately; the cost of the repair was far more reasonable than I'd expected! I have no hesitation in recommending Louie's to anyone with a transmission issue!

This is the second time I have been to them. Both times…read morePaul has been approachable and friendly. He informed me the issue and the cost, also thete was no guarantee how long it would last. I will continue to be their customer in the future. Thank you to everyone at Louise's Automotive. Joette B.