Doesn't mention rebuilt status on his ads, and then doesn't answer messages on auto trader. Wasting…read morepeople's time and trying to bait inexperienced buyers in.

Had a great experience working with Bill. Straight forward…read moreand professional. Drove my Prius off the lot and still loving it. really appreciate his help.

We went to this place to look for a pre owned vehicle, the grumpy guy who came out to help was no…read morehelp at all, he was rude and unprofessional, do not recommend this place to anyone specially women.

Horrible experience! Vehicle sold to me was an absolute lemon and had to be auctioned off 7 weeks…read moreafter I bought it. Catastrophic engine failure and they do not honour their contract and will do nothing to help. Please do not buy anything here. It's nothing but trouble.

I bought a Mercedes GLK 350 off these guys Sean the salesmen promised me it was in good working…read moreorder within a week after the 30 day BC mandatory warranty I've had nothing but problems speakers went out then I had to replace the transfer case the radiator the steering column the key they gave me the window actuators to name a few since last September I've been trying to get DnD to cover the costs of all the issues I've had absolutely WORST EXPERIENCE EVER buying a car If I could go back in time I'd never ever consider buying a car from these scammers they love to sell lemons that they put temporary fixes on claiming they are in perfect condition please do Yourself a favor and avoid this dealer ship At all costs -100 out of 10 Star score from Me I'm an honest good person and these guys take never trust a car salesman to a new level please please please get your car inspection done by a Third party company and be extremely careful my advice would Be BUYERS BE WARE. They sell Lemons with temporary fixes take Care guys thanks for taking the time to Read this do not read their fake reviews look at the one stars that's the truth anyways god Bless take Care I hope I hope my Horrible experience can help Others avoid shopping here and learn From my Biggest mistake Ever buying a car

I highly recommend this place as they made everything super fast and easy and were very receptive…read moreto all my questions. I spoke with Gurlal and he was super nice and went above and beyond to make sure that I had everything I needed. We noticed a few things that needed to be touched up with my vehicle and they went above and beyond to make sure I had everything fixed. They even offer coffee and water while waiting and have a very nice waiting area. I got into a car accident so I needed to transfer my old insurance to the new car and they made that process super fast and easy as well. We had a bit of a miscommunication about the dates I would be coming but they quickly fixed that and were very accommodating. I highly recommend going here as they made my experience a very enjoyable experience.

AVOID BASANT MOTORS AND SHOP ELSEWHERE…read more We purchased a 2018 Black Nissan Pathfinder (VIN 5N1DR2MMXJC667699) from Basant Motors, only to discover it had a blown engine. Do not buy this vehicle as it is still on the lot. Dealers have a legal responsibility to disclose major system failures (engine, transmission, A/C, electrical, etc.), but Basant failed to do so. The issues began immediately and weeks later we found out the vehicle required a completely new engine. Lack of transparency: Either Basant didn't inspect the vehicle properly or knowingly sold it with significant issues. There were yellow markings, on several of the engine parts, suggesting prior repairs. The sales rep told us this is what they do as part of the vehicle inspection. Yet no other vehicles had these markings. A third-party mechanic explained to us that this is an industry trick when they reassemble the engine to engine it is reassembled properly. Refusal to refund: When we requested a refund, Basant refused. After lengthy discussions, they offered to find us a replacement vehicle at a "significant discount" but repeatedly tried upselling us on luxury options well beyond our budget. Delay tactics: Over two months, they made excuses, had us come in to view vehicles that weren't on the lot, and delayed resolution. When they finally claimed the Pathfinder was repaired, they failed to provide details about the replacement engine's origin. This lack of transparency destroyed our confidence in their workmanship. We consulted a lawyer, but since Basant Motors had repaired the engine, we no longer had legal grounds to pursue a case. It felt like they deliberately delayed and made excuses to prevent us from purchasing a different vehicle until the repairs were completed. In the end, we chose to buy a a different vehicle from them because they refused to provide any details about the replacement engine in the Pathfinder or give us a refund. Things I learnt the hard way: 1. Always get a third-party mechanic inspection before purchasing. 2. Confirm details like the number of key fobs and perform a full walk-around inspection before finalizing the price. 3. Insist on viewing car comps and Carfax reports during negotiations. Insist that they turn their monitors so you can see what they are viewing. We purchased our own car fax histories and what we were being told did not align with our reports. 4. Avoid purchasing their extended warranty, particularly if it's through Assurant. Many independent and smaller mechanics won't accept work covered by extended warranties because these companies rarely pay out. In our case, none of the repair shops, including major dealerships in Maple Ridge, Langley, or the Tri-Cities, had even heard of Assurant. This effectively means the warranty is only usable at Basant Motors, and even then, Assurant often refuses to cover the work--leaving you to pay for repairs out of pocket. 5. Carfax reports only provide the total cost of repairs on a vehicle without detailing the specific work done, making it challenging to make an informed decision. 6. Basant increased vehicle prices right before showing them to us. Using cargurus.ca we were able check price histories, view their changes and easily view cost comparisons. 7. Vehicles on their lot often seem overpriced compared to similar listings. You'll notice price drops after 128 days, which may help with negotiation if you're still considering them. Bottom Line - Basant Motors' practices are misleading, and their customer service leaves much to be desired. Protect yourself by shopping at a franchise dealership that follows guidelines set by the Vehicle Sales Authority of BC. Trustworthy dealers value their customers and are transparent about vehicle history and repairs. Instead, consider visiting Sam next door at Applewood.

I had a great experience buying a 1993 Toyota Hiace! Rumy was very kind and helped me out…read morecollecting all the necessary documents. The whole process went very smooth and I'm really happy with the car!

From the owner: JLK Cars specialize in the identification, import, and sale of premium Japanese Domestic Market…read morecars, Right hand drive cars such as Toyota HiAce,Mitsubishi Delica, Kei trucks Alphard,Elgrand,Nissan Caravan Importing to anywhere you're located in Canada. We do everything to track down and purchase your dream JDM car.

I experienced excellent customer service and competence! highly recommend! Thanks Kia!…read more They even vacuumed the car when they did the service.

My Kia Sportage needs a transmission oil change…read more I called Kia Service in Surrey BC and spoke to a man who introduced himself as Mr. Hans. To get over any trouble, I asked him how they changed the transmission oil. Mr. Hans, who strongly pretended to know everything, knew nothing. Maybe from the point of view of his job as a service desk person, Mr. Hans should at least watch YouTube and learn about the transmission oil change protocol before he starts being arrogant to Kia Service customers. I don't think I will visit this service and I won't even think about buying my new Sportage 2025 at Kia Surrey BC,

Good service for car repairs and maintenance.. however, the upsell on every single visit is a…read morelittle tiresome

Bought a 2014 Mazda CX5. So far very happy with the car, but its only been a week. Our sales rep,…read moreAlex was very accommodating and a nice person to deal with. He really looked after us and went out of his way to ensure all our questions were answered. Only thing I did not like is that they slap not 1 but 2 dealer fees, key replacement insurance etc on top of the price. However, they are willing to negotiate- make sure you do. But that goes for any car dealer.

I was looking for a suv. My husband just passed and i was having a hard time driving his car, i…read morewas looking for not a new car but whatever i was looking for this nice gentleman found and also because im going through some financial issues he was able to get me a good car loan had everything done except i couldn't part with the car at the end and i'm very sorry ........I woukd like to thank him (whatever his name is for his hard work and commitment to this company, he should be commended.

I live on Vancouver Island, been dealing with all sorts of salespeople selling cars since 1980's…read more My dealings with Mr.Bhanu Singh who is assisting me with selecting a few used vehicles that matched my needs and wants is nothing short of being very positive! Even went beyond normal expectations to offer a pick up at the ferry terminal and bring me to the dealership when I'm ready to make the trip across the strait. Hopefully, we can do some business but so far early indications are positive. Mr.Singh doesn't talk about it, he practices excellent customer service!