I started going to Fred's last year in 2025, and ever since, they have been my go to auto repair…read moreshop. Fred, Joe and the mechanics are all super friendly. They also charge reasonable prices for the job that needs to get done. They've always gotten my car back to me in a timely manner. Highly recommended if you ever need to get your car fixed!

I had taken my car to this shop twice before with no issues, but after my most recent experience, I…read morestrongly encourage everyone to get a second opinion. Rey quoted me $1,594.36 for a repair that another shop fixed for just $180. That is clear price gouging. On top of that Joe was very aggressive and attempted to blame me and my wife for the issues he had missed. My first visit was in June last year for an oil change, which was done quickly and without problems. The second visit was in February for a heat issue with coolant leaking under the car. The repair was completed within a day or two. However, after I had already paid, Rey mentioned an additional $200-$300 repair needed for the AC to work properly in the summer. I found it odd that he waited until after payment to bring this up. When I asked questions, he became defensive, repeatedly emphasized how busy they were, and told me not to touch the AC button because if I did I would not be able to turn it back to the heat. He suggested bringing the car back in the summer when I needed the AC. In early May, my wife and I brought the car back to fix the AC issue and address the check engine light so we could pass emissions. We dropped it off around 8 a.m., and it was ready by early afternoon. Before paying, I asked to speak with Rey, who now said there was no AC issue and that the heat and cold were both working fine. When I questioned the inconsistency from February, he again cited having 20-30 cars a day and not remembering details unless noted on the intake sheet. I told him that we had sent a clear email with our requests, but I guess that wasn't properly transferred to him. I asked to check the car together. Rey complained multiple times about being too busy but confirmed the AC and heat worked. I then confirmed with Joe twice that the charges covered the AC repair and check engine light fix before paying. After leaving, I noticed the engine light was still on. When I returned, Joe immediately tried to blame my wife for not communicating the emissions request. I showed him our email, and he agreed to waive the inspection fee and fix it. However, Joe was extremely aggressive, swearing at me and demanding a "yes or no" answer even though I had already agreed to leave the car. After a brief cooldown, I addressed his behavior, and he eventually apologized. The next day, Rey called and quoted $1,594.36 to replace three parts (canister, fuel valve, and pressure sensor) for the P0456 code. I asked Rey if he had done the EVAP smoke test, he confirmed and went on to say that all 3 parts were leaking and all had to be replaced. Skeptical after all the previous issues, I took the car elsewhere. The new mechanic fixed it in about one hour for only $180. He said the problem was a very small, easily fixed issue in the canister, and that Rey had likely not performed an EVAP smoke test and was not truthful about all three parts leaking.

They were able to take me in last minute while I was at work, since my car was making noises…read more They gave me a ride back to work, while they took care of my car. They treated me fairly and when I asked questions, answered them so I could understand what was going on.

They were fast, friendly and fair. Will be back…read more Got recommended by a friend and had quite a bit of work done. Car went from feeling on its last legs to back in business. Really appreciated the service.

Awesome service and honesty!! Always does what's needed and not the things you don't need like…read moredealers will do.

Tony is Very Honest and Professional with the Car Service!…read moreMy car was very quickly checked with an inspection! Thank you!

Great staff and service at a fair price, ok waiting room. Friendly and efficient team, good…read morediagnostics too

They used to be good, not sure what happened. I've given this place $5,000 worth of business in the…read morepast few years. I came from having experience with high prices from Midas and was immediately comforted with the down to earth staff and reasonable prices. I appreciate that they will always take my car and look at it to tell me the diagnosis rather quickly. However during 2022-2023 I felt like they overestimated the repairs and charged way too much. I feel like they no longer care about the customers best interest, they will flatly ask a repair cost that's double the cost of the car and act like they don't care if you can't afford it. Everything to them is "necessary". I feel like they aren't real anymore. Also the repair quality itself has gone down as my control arm all of a sudden "failed". I have a 17 year old car that is 150k miles. I am no stranger to getting it repaired. I believe that a car that is taken care of will take care of you. Where I take it matters, and unfortunately I no longer can rationalize taking it here. It's disappointing to spend that much money at a shop and for them not to even remember you. I'm not sure what management is doing but it is not the same shop it was just a few years ago.

The BEST BEST BEST customer service, in the service dept!!!…read more I've come to expect mediocre customer service these days, so when the customer service is excellent, I am so taken aback and giddy. That's what happened to me at this Pep Boys. Now, I've been here once before, and received the same treatment from another employee, so this was not a one-off. The headlight was out on my car, and yeah, I could probably YouTube it and attempt to change it myself, but that just seems like something I would never ever do. I didn't want to get a ticket, so I stopped here on my way home from work. Now, the location is tucked away, and you really can only see it if you are on top of the bridge on Cicero. It is kind of behind the Aldi/WalMart. It is worth looking for and stopping in. I was in and out in about 5-minutes. The cost was beyond fair, and much less than I expected to pay. I believe Elias was the name of the gentleman that took care of me. He was honestly one of the nicest people that I've dealt with in a while. It was at the end of his long day, and he was in the middle of fixing a car, but you'd never know it. I walked out of there feeling so happy and satisfied, with a smile on my face, knowing I wasn't ripped off and knowing I will be back for any future needs. I highly recommend!

I made an appointment to come in last Friday to get 2 rear tires. I asked for my tires to be…read morerotated. Little did I know that my right rear passenger side tire that was leaking air regularly for the last several months would be placed on the front passenger side. How could they actually replace my right passenger front tire with the defective right rear tire? I called on Monday 3 days later with the complaint that my alert on my dashboard indicates that the front passenger side tire is down more than 10 psi!!!! I called Pep Boys and was told to come in and they will "take a look at it". I came in the same day and told Ivan that I believe the defective tire was moved to the front. I am experiencing the same dashboard warning that I previously had with the passenger rear tire that was replaced on Friday. Ivan checked the front passenger tire and told me that there was a loss of air around the stem that he repaired. Ivan assured me that I would not have anymore problems with that tire. Now today is Thursday in the same week and guess what? I got another alert on my dashboard indicating low pressure in the front passenger tire yet AGAIN! I called the store after I got time at work. This time I asked to speak to the manager. He said "bring it in and I'll take a look at it." I initially asked to have one of my old tires put back on Monday but Ivan glossed over that. Now I am asking the manager to do the same and he says those tires are gone. I am a recent widow and do not want to stop and put air in my tires every other day!! That is why I replaced two tires. I did not buy cheap tires from Pep Boys but now I am sorry I chose them to buy tires from!!!!

I recently went in and filed a claim for my Honda Civic after my airbag got stolen and everything…read morewas completed and repaired so quickly! I received my car the very same day I dropped it off. I barely recognized my own car because they detailed and cleaned so much. Everyone at Advanced Auto Body was kind, considerate, and efficient. They truly went above and beyond for me and my car, I am so grateful for their help during this difficult process. I would recommend their services to anyone.

The Advanced Auto Body team was fantastic. I damaged my rear passenger door, and they repaired it…read moreexpeditiously to look like new. Unlike other body shops, I felt like they targeted only what was broken rather than insisting we needed to do more than necessary because that's just how it works. Because of this, I felt that the price was very fair. Thank you guys for being honest and doing great work!

I'm updating my review as this place deserves an extra positive shout out ), Took my car to jiffy…read morelube cause light went on in car indicating an issue with the back tire. Jiffy lube insisted tire was no good and wanted me to buy a new one. Husband suggested I take care to Eliot's for a second opinion. Didn't say a word to Eliot what other place recommended within an hour after I dropped the car off I received a call that my tire was fixed. They took a nail out and put a patch on the tire. Good as new. 29$ charge vs the hundreds I would have paid had I just taken the first recommendation. Eliot and his workers are honest, good people. I have been going there almost a decade and I have only had highly positive experiences. Highly recommend

I had one of my most amazing auto service experience this week at Eliot's auto repair. I've taken…read moremy car there a number of times over the years and I've always been very satisfied. However this visit was exceptional. Off the charts. My 2015 Nissan Murano power back gate stopped working. The Nissan dealer quoted, just for parts, nearly $1200. I walked out of Eliot's with a car that runs like new for remarkably less money. Many many hundreds less. He provided a loaner, and he didn't look to find things that weren't there to pad the bill either. Great job Eliot!