I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I took my car in for service, inspection, and an oil change on a Friday. The shop recommended…read moreadditional maintenance, including new tires and brakes, bringing the estimated total to about $3,600. They told me they'd prefer the car to stay because the cords were showing on the inside sidewall of the tire and said the new tires wouldn't arrive until Wednesday. They gave me a loner car in the meantime. Thankfully the tires arrived sooner and I got my car back on Monday. When I picked up my vehicle, the final bill was about $4,600 almost $1,000 more than the original estimate. There was no prior notice of these additional charges. They linked them to the original service request. After driving the car less than five miles home, mostly through a 35 mph zone, I parked it in my garage. The next day, when replacing my EZ-Pass, I noticed a significant chip in the windshield on the passenger side. I contacted the service center within 23 hours of pickup, but they refused to take responsibility, hiding behind the excuse that it had been off their lot for over 24 hours. Instead, they told me to file a claim with my own insurance. Beware of this shop. They inflate prices without warning and refuse to take responsibility for damage that happens under their watch. Their dishonesty and lack of accountability make it clear they do not value their customers. If you care about fair pricing, transparency, and the safety of your vehicle, take your business elsewhere.

WARNING!!!! Get a written estimate before they touch your vehicle!…read moreHad AAA tow my SUV in . Shop called the next morning with a verbal estimate Very high = 3 times higher than other shops for the same service. Called back in 15 minutes before closing = got another verbal quote even higher! Called in the next day in the afternoon, vehicle wasn't touched yet, was told the parts hadn't come in. Asked for a written estimate, got a different quote. Had AAA tow my SUV out of there. Owner = Rude Mike said he didn't need my business = busy enough. Had the repairs done at a professional shop in less than a day for a third of the cost that was quoted at MJs Go somewhere else = save time and money and get it done right.

My 15 year old BMW had major vibrations on highway MJ…read moresolved problem for $60 Great value Took car for test ride Answered phony Appointment inn one week

I just got my truck back from being detailed I couldn't be…read moremore satisfied I have a 2021 F150 King Ranch with a hard top cover on the bed The truck looks clean now the one I bought it inside and out just beautiful The service was excellent as a customer. I was well respected no way time and it was done ahead of time. I wouldn't hesitate to come back

These guys are so helpful and professional I have been going there for probably about ten years and…read morehave really never had any problems with their work or services that they provide

They did my state vehicle inspection. Super kind when booking my appointment and while onsite. Saw…read morethe same with other customers.

Needed a simple inspection, was told I needed roughly 3 grand worth of work done. Sure, whatever…read more The problem arises when I find out they charge me for their own shoddy workmanship in tearing apart an ABS harness that was perfectly fine. Again, whatever, I need my car and I'm held hostage by the shop so I approve the work. Well now there's continuing electrical issues with my car directly relating to the technicians bad crimp job on the harness they replaced and made me pay for. So I have to bring the car back to get fixed, do not get a courtesy vehicle, and get talked down the whole time I'm there. Come like 3 days after I finally get my car back I found two giant lugs left in my wiper area, cracking the inside of the plastic. I attemped to call twice, texted them probably about four times but still no answer. They respond quickly to a google review though!

Everything was done well and as promised. The price was as expected and they held to it. The body…read morerepair is terrific! You can't even tell any work was ever performed. Back to the way it was before the accident. Thanks for everything!!

After an encounter with a deer, my insurance company had this body shop on their list of those they…read morerecommend & since they're close to where I live, it made perfect sense to use them as I had no other local experience with any body shop. In any event, it worked out fine; the scratches & dents were gone from the side where the impact occurred. Subsequently, I had a self-inflicted mis-hap with a utility pole that I wanted fixed, but at my own expense. I just went back there without getting any other estimates, as I didn't see the need. I was pleased the first time so why bother? I left the car there just before going out-of-town & it was ready, as promised, when I returned, once again with no traces of the scratches & dents.

This is the only place I trust with my cars and van. I have been going there about 30 years,read more

I came in for a scheduled appointment ontime for engine light being on and was refused service. 3…read moredays prior to this, I called to schedule an appointment and provided the exact code and description of it to a receptionist who reassured that the car will be placed on a lift to further investigate the issue. I took time from work specifically for that. When I showed up for my appointment, the mechanic (I assume Burt) told me he wouldn't look at it or recheck the code with his reader and said to go elsewhere even so I told him I was willing to wait for as long as it was necessary. I live just half a mile away from this shop so I thought it would be great to establish car care with this place. Completely unprofessional and complete disregard for other peoples time.

Without exaggerating, I reached out to 12 local auto body shops for a simple repair - to replace my…read morefront bumper that was rusting. Cash price, no insurance. Not only did Classic Automotive respond, but they did so in a timely manner, with a great price and were incredibly accommodating of my schedule. Special thanks to Aimee for her help and a friendly attitude throughout. They did a great job with the repair as well!

service quality value…read more All of the above are excellent. You can't find any better! And the office is beautiful as are all of the people from owner to office staff to fantastic mechanics. They talk to you, they explain, they want you to understand, and they will guide you through any difficulties. With gratude for all that you do, Ethel and Bob, Mars, PA