Came in for a battery change because mine had died. Had to get a jump to even get my car started to…read moreget there. I'm a handicapped person who cannot install items on my car anymore. I came here specifically because they advertise the installation. I go inside to choose and pay for my battery which they had. I let the girl know that I needed the battery installed, which is fairly obvious since I walk poorly with a cane. She said she has to go check with her manager. The manager comes out and she looks at my car and says we don't install batteries on cars like yours. I said I needed an explanation. She said that because she had to move my air filter which is sitting right in front of my battery that she couldn't do it. I understand if it was a severe amount of labor, but four screws and you pull the air filter out not much to it? My further explained my situation and asked what I should do. She offered no advice and just said she couldn't do it and walked back inside the store. I went up the street to the Valvoline instant oil change, and they were more than happy to get my business and install a battery for me. I was there a total of 15 minutes and never even had to get out of my car. That's the difference between good customer service and people who don't care. AutoZone doesn't care !

I resigned from AutoZone in protest of the way they treat trans customers and minorities. It's…read moresickening really. Several people have thanked me for treating them just like a regular customer, or in their words, "with dignity" If you are a minority employee, you're simply limited. Me, as a white male, I was given all the opportunity. Granted, I'm a retired PhD engineer, so I am good at inventory and with customers. But, the recruitment into the MAGA movement was continuous and intense. It came from every fellow white worker, including the store manager Elmer. So, I resigned in protest after I was offered a store. I cannot be an officer for a company whose values are so very different than mine. So the district manager, Lloyd Phillips and the regional manager, Chris Sides, tried to get me to come back to AutoZone. I told them in irrevocable condition is that politics stop being a part of the workplace. "if you have a problem with MAGA politics being in the workplace, then you have no place at AutoZone" -Lloyd Phillips, district Manager, Pittsburgh region, a position supported by Chris Sides, regional manager. If you are a minority, or if you are non-cis, prepare yourself for what you already know is common, and do yourself a favor and go closer to population centers. Better yet, if it is something that would not bring you retribution, complain publicly as I am.

Saturday night, 8:30 pm, 10 degrees in Pittsburgh, my husband and I get off a plane to find that…read moreour vehicle wouldn't start at the Charlie Brown Airport parking. Jumping it didn't work. We were frantic and desperate. JOHN HIDEY at O'Reilly Auto, store # 6640, was an absolute angel sent from God, in our time of need. No exaggeration. He patiently walked me through purchasing the vehicle battery online, the tools to do the work, but most of all....he offered to bring it to us after he closed the store at 9 pm. That was above and beyond in every way. I am so thankful for John. Every employer needs a John like him!! I cannot begin to express my gratitude. I wish I could give 1,000 stars, not just 5. Thank you John for being such a great human. God bless you.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

One of the worst service experiences Had my car 6 weeks. No…read morecommunication. Go into pick up after they said it was fixed check engine light still on. Not sure if anything was fixed. Told I could leave it there and they would get to it when they could. Really you had it over 6 weeks for a warranty repair no loaner nothing. Then you don't fix it want me to leave it again

Have nothing but great experiences with this dealership. I primarily have used the service center,…read moreand specifically make the drive here even though I have a local dealer who is much closer. I love the drive in service center here, and the staff in general is excellent. The waiting area is really clean and has free snacks and drinks. We recently also took my mother in law to purchase a new vehicle here, because our last experience at the other dealer was less than stellar. She was replacing her existing Kona that she had purchased at that other dealer where everything is always very high pressure. Here they treated her with kid gloves and made sure she found the right vehicle for her. When she wanted to sleep on it, there was no pressure tactics. She came back the next day to take one more test drive and complete the purchase and everyone again was incredibly accommodating. The big surprise was that it wasn't just the sales staff, but Finance was also quick and painless, and someone also sat with her to go over all the features in her new vehicle and set up her phone. They've earned our repeat business.

I drive my 2004 Touareg until it was falling apart. I Limited into the Volkswagen dealership of…read moreMoon Township. I really wanted a Tiguan but I thought the price was over my head. I was lucky to get the sales person Billy Smith to help me. He made the entire transaction doable, easy and actually pretty fun. I got a fabulous Tiguan that I am absolutely in love with!! If it wasn't for Billy Smith I probably would not have gotten one. He is a absolutely the best!!! Go to VW if Moon Township and ask for Billy Smith!!!

From the owner: Volkswagen of Moon Township's service department is open for repairs. Please schedule service…read moreonline or give us a call today! We have two Master VW Technicians, with over 65 years of VW experience throughout our technicians! Visit our AAA-certified repair shop and relax while our technicians provide professional and transparent service with genuine VW parts and accessories. We're also a Certified VW Hybrid repair shop!

Had a great experience buying my new 2025 Bronco Sport with Jon. He and the business office made…read morethe process super simple and easy. They had a great selection, I found exactly what I wanted. They also had the best price I could find in the whole region including eastern ohio and WV. Everything was super simple and easy, I highly recommend!

I wrote a review last month on how I felt ripped off.To my surprise the owner reached out to me to…read moreexplain the problem. He said bring it back They I stalled a catalytic converter and it runs so much better.it was done in one day.At no charge to me.The check engine light is also off.Im so happy that he called back and resolved the issue.I don't like the fact that it still cost me 11,000.00 but now the car runs fine.Thank your Ford

Jack and Marty were exceptional on my quest to purchase the 2023 limited edition A91 Supra. Prior…read moreto sealing this deal I called a multitude of dealerships across the nation. However, Brewer Airport Toyota was responsive, concise and dedicated in providing me answers to all my questions. I am fortunate to have had my first big purchase with this dealership and the Toyota team that supported me. I will be back for any future purchases. Thank you all. With gratitude, Kelly V

Took my 2008 tundra to service department to diagnosis trouble with 4x4 engaging. The personnel…read morewere very professional, friendly and communicated throughout the process. The entire process was seamless and would recommend them without hesitation.

Customer service is always here at at this location. Been coming to this location for years and…read morehave I ever had issues here ? Never!!! Place is kept clean and they always have everything in stock. Pretty informative employees work, they'll come out to check your car and all that stuff. Stop by and see yourselves!