We recently had Safelite in Omaha replace the windshield on our Audi Q7 after an approximately 18…read moreinch crack formed straight across the driver's side at eye level. Because of the sensors and technology in the vehicle, I was honestly hesitant about using Safelite. The out of pocket cost would have been around $4,000 to $5,000, so we ended up filing a claim through our insurance. Our technician, Juda, was excellent. He called early to let me know he was overbooked that morning when my appointment was scheduled, which I appreciated. Not long after that he called back and said he was on his way. The job ended up taking about 30 minutes longer than he initially estimated, but Juda was professional, informative, and clearly took his time to make sure everything was done correctly. He worked hard to ensure the vehicle was back to normal and that all of the sensors and systems were functioning properly. I was genuinely concerned about having Safelite work on a higher end vehicle like an Audi Q7, but Juda did a fantastic job. Everything works perfectly and the installation looks great. Overall it was a very positive experience.

The booking process was easy, the staff was friendly and replacing the windshield took 1/2 the time…read morethat they estimated which is amazing. I think they said 2-3 hours and it took 1-1.5hrs. I opted to wait there while the car was being worked on - the facility I would say is "ok". Small space and not meant for too many people to hang around (though I can't comment on how many jobs they book at the same time)

I've been to this shop several times, as I have the kind of car that gets its windshield busted…read moreeasily. Whether it's a repair or a replace, Metro Glass has got me in promptly, given my car back the same day, and charged me a very fair price. Today I had two significant chips repaired in half an hour. When a rock busts my windshield (and it's going to happen!) I'm going back to these guys.

Very helpful, in and out on time. Price was below others. Will always recommend and take my…read morebusiness to Metro Glass.

Omaha Glass Pro repaired rock chips on my windshield for $25.00 per chip. The service was fast and…read morethey did an excellent job.

Holy Fast! Came in to drop off at about noon and truck was ready by 12:20! I shouldn't have even…read moreleft. Great service. Price was also way cheaper than the competitors.

We had the best experience with Hallett after another shop did a horrendous job…read more Felipe was amazing and honest. Kept us updated through the entire process. The professionals did an excellent job. If you find yourself in need of a body repair shop- go here!

Disappointed with repair on paint match and re installation…read moreof the bumper gaps around the bumper ....it was returned to correct the errors however I could not recommend...very disappointed on quality on paint reinstall of bumper convergent with gaps....for one, the truck lid upon closure, rubbed on the bumper...there was no gap ... Just unfortunate how the job was presented with returned trips to get it right...color was still off..just very disappointed in the finished product...by the way, when asked if they were able to match color, the reply was yes...in the end it did not match.

He did an excellent job on replacing my windshield. I had called 9 other places for quotes and his…read moreprice beat all of them. Those other places quoted me more than double what he charged me. Hire him. You will thank yourself later.

From the owner: Excel Auto Glass provides outstanding glass repair for Auto, RV, Commercial, Industrial, and…read moreAgricultural Vehicles in the Omaha, NE area.

I booked an appointment online...reviewed the online confirmation which stated service may take up…read moreto two hours after arriving on time and waiting over two hours my car hadn't been started and I was told they don't do appointments which I stated I had upon checking in...no customer service from either receptionist

I would give 0 stars if I could. I've emailed corporate and called multiple times…read more On 4/18 I dropped off my car for a windshield replacement and I was informed that the installation and calibration would take approximately three hours, which aligned with the actual wait time. However, the quality of the service did not meet my expectations. Upon picking up my vehicle after payment, I was disappointed to find several issues. Inside the car, the seat had been moved back, causing me to fall upon entry. The dashboard was covered in dirt and particles, presumably from the installation process. Additionally, there was an odd gap on the left side of the dash (the LEFT SIDE. Not the front seal). Externally, I observed multiple deep scratches and nicks in the paint around the windshield that were not present before the service. There was also a significant gap around the windshield, suggesting an improper fit (I had it checked out by another shop, it's confirmed to be crooked), along with gaps where the sealing should be attached, but isn't. Upon giving my interior observations to the windshield tech and your front desk staff, they both agreed that my dash just "looks like that" and did not attempt to give any customer service. The tech and the front desk staff walked back inside after telling me that "It's just how it looked". I told them "whatever" and got into my car. I called today 4/23 and The front desk woman has falsely stated that I "pushed away from them" and proceeded to allude that I'm lying about the damages and hung up on me when I called. She would not let me get any words in and kept telling me that the front seal "looks like that" and would not let me voice any of my concerns or take me seriously. I did not have a chance to discuss my exterior observations before being walked away from and when I did on the phone she kept focusing on the front seal and hung up on me. Do better.

Had my windshield crack sealed up and it's near perfect! They know their stuff, I wouldn't trust…read moreanyone else for my auto glass needs.

They did an amazing job on my windshield. The owner was really nice and welcoming, really…read moreappreciated them and the hard work they did. Definitely recommend to everyone. The service was high quality, everyone was pleasant over the phone and in person.