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    Auto Glass International

    4.7 (3 reviews)
    Closed • Closed

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    Response time

    5 hours

    Response rate

    100%

    Services - Auto Glass International

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Auto Glass International Photos

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    Scott Albin Glass - Auto Glass Repair And Replacement, Commercial Glass, Commercial Storefronts, Insulated Glass, Residential Glass Doors, Windows, Tabletops, G

    Scott Albin Glass

    (2 reviews)

    An act of vandalism left our side car window broken on a record-breaking cold week. After dealing…read morewith a lot of negative people that made me feel like I was inconveniencing them, the two ladies I spoke with at Scott Albin Glass were pleasant and took the time to explain how the glass replacement process worked and how the insurance company will handle this. They never made me feel dumb or like I was wasting their time. Not to mention that they got back to me within five minutes with a quote - which came in $100 cheaper than the more popular, national company. AND they did not charge to come out and fix my vehicle at my house because we were within their service area. They called me first thing the morning they came out to tell me they were on their way, and my mom - who was here to give them the keys - said they handled everything themselves and were kind. Not only did they fix my window, they vacuumed out the glass inside the car! All of this was on one of the coldest days of the year. I will ALWAYS use them for my glass needs - both auto and residential. They act like they want your business and they followed through on everything they promised. THIS is the benefit of choosing a small business.I will recommend them to everyone.

    They don't answer their phone and instead direct you to text them. (This is for the residential…read moreglass side of the business, not the automotive). Not even a response to the text. While these folks are more local I ended up using Pro Glass where they do answer their phone and do a quick and affordable job of the work.

    Alderfer Glass - Alderfer Glass - For All of Your Glass Needs!

    Alderfer Glass

    (24 reviews)

    Twice in the past year their Telford HQ (they also have branch offices) replaced the windshield in…read moreour '12 Jeep Grand Cherokee. They couldn't have been more helpful, especially as this called for factory glass because of embedded wiper sensors that user comments on the Internet point out don't work properly with cheaper aftermarket glass. They ran the gauntlet for us with State Farm, as approval is a huge pain, then did the installation perfectly both times -- exactly like it came from the factory. They also explained installation and manufacturing details, obviously taking great pride in what they do. Safelite is handier, but if you prize having the job done just right, go here. No greenhorns -- the guys I talked to in and out of the shop to seem to have worked most of their lives at Alderfer, and it shows.

    Alderfer Glass made screens for large jealousies windows. I…read moretook old screen for them to measure size. I did not get a phone call to inform me screens were ready to pick up. When I called them I was happy to pick up my screens x 12 at $100.00 a piece. Once home we immediately tried to insert our new screens and the size was wrong. I understand mistakes happen. What was Frustrating was there was no mention of 'we are sorry for any inconvenience. Instead, I was asked multiple questions that found myself needing to remind them this was their error. Then I was told I needed to bring the screens back. I had to call back again to request they do not cash my final payment check. So I loaded the screens in my car and 3rd trip back to the store to make a return. No surprise, again there was no apology for the inconvience. Please note I am not asking for an apology for the mistake - WE ALL MAKE THEM. There was no offer to maybe take a few bucks off due to the added burden of multiple calls and trips to thier store. No offer for possible delivering the screens to my home as an added gesture for a mistake made on their end. Nothing. This is simply gross. I wonder if it was my husband returning the screens an apology would have been offered. So much for doing business with a community business. I'm disgusted over this company's ignorance and speaks to much of why people feel angered by ignorance and greed In today's times. I write this to help the next customer - and maybe for Alderfer Glass to consider adding a reminder to employees on customer service. Not one person there uttered the words we are sorry . I did get multiple calls on a quote for a door - funny they can reach out multiple times to try to capture a sale. NM

    Auto Glass International - autoglass - Updated October 2026

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