I would recommend this place to anyone! I originally had Safelite come to my house(they canceled my first appointment and made me wait another week). they were very difficult and basically did not want to replace my front window shield when they got here. they were making excuses that they never told me about when I made the appointment. I called auto glass express and they were able to come out that day and replace my window shield in about an hour. The customer service was amazing and the guy who came out was awesome too. again I would highly recommend this place! read more

Hooray for Auto Glass Express in Berkeley. They were recommended on Next Door, and they were fantastic - 5 stars. They were very accessible; they managed all the insurance and the ordering of the parts. They were friendly and accommodating, and they did a terrific job replacing the rear window of my car. I will definitely be back. read more

Called them after my car got broken into and they were able to fit me in right away. Repair was done quickly and they even vacuumed my whole car, not just the part with broken glass. They really went above and beyond and charged fairly for the part and labor. Definitely recommend! read more

Needed to replace a windshield cracked by debris. Tried to contact several repair providers and received no responses until checking with Auto Glass Express. They were responsive and friendly on-line and in person, efficient, and did exactly what they said they would do at a fair price. In my mind there is no reason to shop around--take your vehicle to Auto Glass Express. read more

I had a ding in my windshield from a flying pebble and called this shop to get an appointment to have it repaired. They were able to get me in right away, and the glass was repaired within 45 minutes. You can hardly tell there was a ding! Service was efficient and friendly. Not cheap ($70) but worth it! read more

THE best auto glass repair shop in the Bay Area. You can drop your car off at their convenient shop located in Berkeley or use their mobile service and they'll come to you. High quality installation and a great value. Auto Glass Express is a locally owned business. The customer service is off the charts great. Mark and Ladan have helped us numerous times in tough, urgent situations. I wouldn't think of going anywhere else. They also take insurance. read more

Needed broke glass on truck repaired on passenger side window. I got in at open time and they made the order and repaired with in few hours. They have a great cafe near by(Lavender) that I waited and they texted me when repair was done. Price is reasonable and fast/friendly service too! read more

I'ed like to give this business 5 stars. They're very responsive, the price for the chipped windshield was affordable, located in Berkeley with ample parking. You can also wait at their lobby. There are coffee shops and some restaurants around the area while you wait, they also offer to text/call you when your vehicle is done. They' do the job efficiently and quick, it didn't take no more than 45 mins to get it fixed. Most of all they are professional and has great customer service. Very pleasant employees! read more

Auto Glass Express - Auto Glass Services Near Me - Berkeley, California

They have the best customer service! We had a minor issue that was resolved quickly, no fuss. Will go there for all my repairs.

best price i found, pleasant to deal with, responsive to my very soecific questions and requests, and conveniently located for me. not the first time they've won my business. service was performed promptly and without drama. only missing a star because i had to ask to have some schmutz that had clearly come from someones hands cleaned off my paint. read more

Extremely professional and fast service for OEM windshield replacement and camera calibration for Honda CRV. My husband went in Monday noon to schedule an appointment. They ordered OEM windshield for delivery Tuesday morning. Dropped car off Tuesday at 9:30am and got text that car was ready for pickup at noon. Quality work! Much better than our last windshield replacement at Honda dealership. AAA approved shop. Highly recommended. read more

The staff and service is exceptional.. They were extremely helpful and knowledgeable about how to deal with my insurance company. They really went above and beyond in helping me navigate the system and the price was great. read more

Customer Beware. Had my windshield replaced. When my partner and I returned to the car we found a wet paint-like substance all over many of the surfaces. They attempted to clean it using solvents and glass cleaner and further damaged the leather and fabrics. After marring up both A-Pillars the Shop only agreed to replace 1 of the 2 Pillars. Their employee came over to me yelling at me that didn't want to replace the other A-Pillar. I took a step back in disbelief because I didn't even ask. Had car detailed, but the white spots return and remain. Spoke with Ladan. She seeks no resolution and just spouts confusing phrases. She rambled and make every possible endless accusation based on nothing, anything to dodge that her employee made a mistake. Avoid this shop, they are sloppy and take no responsibility or corrective action for their mistakes. They point the finger at everyone else. Note: Photo of their employee covered in paint. read more

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Super helpful, called me back right away after checking for the part. Great price, free mobile install. Great job, cleaned up and made everything right again. read more

Recommended: professional, quick response, reasonable price, and friendly. Called in the morning to replace a broken rear window on a Honda Fit. They didn't have the replacement in stock, but gave me a same day 3pm appointment, because they assumed they could get a replacement from their supplier. It was a friendly, patient interaction with a no upsell, exact price quote and they answered all questions such as job duration. I showed up at the appointed time and one hour later got the car back. They have a small waiting room, but there are coffee shops within easy walking distance as well as a Jack In the Box next door. It's been a couple of weeks since the repair including a major rainstorm and the window replacement has been fine. read more

My wife and neighbor (both utilized their services) are right...this is a 5 star company! Allison is so wonderful, personable and truly an asset to the company! She kept me informed about when to expect the replacement glass from dealership or aftermarket via phone call or text. They are also honest about their services (will vacuum glass out of your car too) and their workers are fast and efficient; they installed my passenger side glass before I finished my mocha coffee at Haywire café. My passenger window regulator was not operating at optimum level and all they did was spray it with lubricant (e.g. WD-40). They could have tried to charge me for a new one, but they didn't and told me where to apply the lubricant on the door next time it happens; don't worry I always get more than one opinion before I pay anything related to my vehicle. Don't hesitate... go check them out!!! read more

I had a crack in my windshield and this local, family-owned place quickly replaced the glass on the same day! I won't go anywhere else!

If I could give these pros 10 stars I TOTALLY WOULD! Hands down the best Auto Glass place in the Bay Area. I contacted them after having my quarter glass smashed in Oakland :( and spoke to Damaris who was super kind and was able to reassure me they would be able to find a replacement glass for my car. She provided me a reasonable quote and a time frame for the glass to be delivered since she was able to find a used quarter glass for me! She assured me that the used quarter glass would go through a thorough inspection by their staff prior to being installed in my car. When the used glass arrived, Damaris contacted me to tell me the glass passed inspection and scheduled me for an install. When I arrived I was greeted warmly and I truly felt I was in good hands. They replaced my glass in an hour which was a lot faster than I expected. I cannot tell you what a great job they did and at a fair price! Damaris, You are seriously my HERO!!!! Thanks to you and your amazing team! I will be giving your contact info to all my Bay Area friends since these glass break-in's don't seem to be stopping anytime soon LOL! Just an FYI: There are restaurants, shops and coffee near by so treat yourself while in the area! :) read more

Very happy I stopped by and made an appointment. They replaced my Range Rovers and Gladiators windshields with OEM glass both in the same day! My go to for referrals now, thanks again! read more

They work clean and good. Nice prople too. I have nothing more to say to reach 85 words which is too mich for a product review.

Got my front windshield repaired, everything went very smooth from going through my insurance & making appointment to waiting on car. Excellent customer service and quick service. read more

Yes! These days it's hard to find a company that really stands behind their work. These folks know what they're doing, AND they are a pleasure to work with. My windshield was replaced a few months ago, and looked great, but I started hearing a whistling sound, so I thought it might be the seal. Right away I was invited to bring it in to have a look and told it would be replaced if need be. Elver took me out for a test drive to listen to it, and not only was he the nicest guy, he tested a few hypotheses and found the problem was completely unrelated to the windshield. He tweaked it anyway and VIOLA! Problem solved! He could have sent me away with a shrug but he didn't! Yes! read more

Always professional and super helpful. We have had to use Auto Glass Express multiple times. Great family owned business.

I had a cracked windshield on my 22 Subaru Legacy. Happened from a pin sized pebble. Auto Glass Express billed my insurance and I only had to pay the deductible. I needed new wipers which they comped me including installation. Pretty much set an appointment, they recommended best I wait till after a road trip I had through rough road conditions. I showed up, they detailed the installation and calibration required for the sensors. I had three hours to go, so I walked down to a store I know a half hour walk away. I bought a few things had two cups of coffee and got some work done on my phone. Walked back at close to three hours and they were just finishing up. They explained the windshield do's and don'ts for the next 24 hours, I paid and left. I've been a vendor of theirs for a few years and always happy to reciprocate business. Many years ago on a different car Alison told me the importance of getting nicks from road debris cared for right away, and that insurance will cover it. They are my go to for all my car glass needs. read more

I had a terrible experience with another glass vendor that my insurance company referred me to and after the fifth miss I called Auto Glass express and they couldn't have been faster or more customer focused and responsive. I will definitely go to them first from now on and can't recommend them more highly. read more

If I could give 10 stars to this business, I would! Fair prices, friendly staff and excellent work. Don't bother going anywhere else.

Nice people, fast communication, can get an appointment super fast, best price of all the places I contacted, and replaced my side-view mirror in like half an hour. read more

Great service and fair price! Showed up on time. The service was done quickly and the technician was very professional

Auto glass express in Berkeley CA., excellent work, fast and friendly, I am very impressed by their customer service. One of my all time best experiences, I would give 6 stars if possible. read more

Got my glass done right after getting bipped. Polite and professional and organized. Would recommend.

My Audi was broken into (smash and grab) on Friday morning. One call to Auto Glass Express and I was in the same day to have my window replaced. They had me in and out in about 1 hr. Huge piece of mind. They even cleaned up and vacuumed all the broken glass inside the car. Left no marks on the interior or exterior. Stellar customer service and replacement work. 10 out of 10 would go back to them in the future! read more

Wonderful customer service. Responsive and great follow through. They made it very easy working with my insurance. I've used them quite a few times over the years. read more

Excellent experience getting my windshield replaced. I called and got the machine and hung up. I started to fill out the online quote form, but within a minute, they called back to say they missed a call from my number. They said that availability today wasn't great but tomorrow was better. I interpreted that to mean they would have gone out of their way to help me today if it was an emergency. Very cool. I made an appointment for the following day and everything went smoothly. It took about 2.5 hours. They even vacuumed up ALL THE GLASS that was everywhere in my car. It smelled like they may have even done a bit of a shampoo as well - it was like new. The woman who I spoke to on the phone and when I dropped off/picked up the car was very friendly and professional. I'd definitely recommend bringing your car here. They also have a mobile service option. read more

Had a couple of rock chips repaired here today. Very good communication and service. Quick turnaround and good value. I wish every business functioned like this. Top notch. read more

Typical story in the Bay Area. My car was broken into, right passenger window smashed. The folks at Auto Glass Express got me in, the same day and installed the window and it's like brand new. I am so thankful because all other places could not get me in for over a week. The process here was quick, efficient, and easy. The staff here are nice, genuine, and super responsive. They are my new go-to place for any auto glass window needs, for sure. Highly recommend. read more

Don't waste your time calling or texting different places, just make an appointment with Ladan now! Super professional, responsive, and efficient. They follow through with what they said they were going to do, they followed up when I had questions, and they even followed-back when I didn't respond! I appreciate all their efforts to turning a bad situation into a positive experience. PS I also loved the grey tape to match my car. Even if temporary, I appreciated the thought and added detail. Thank you! read more

Auto Glass Express - Auto Glass Services Near Me - Berkeley, California

Nice people, but they seem overwhelmed and not reliable. My read window of car was smashed and they said they could part in few days. We made an appointment, drove car to them in the town over and stay for the day so both my partner and I were driving separately...showed up and they said "oh, actually, they couldn't get the part." Didn't bother to call us and tell us this information but rather waited until we each drove across town. Didn't even call me back to apologize or explain. Thankfully Replacement Auto Glass came to the rescue--the same day and came to my house. read more

Auto Glass was super professional, helpful, and reliable! I loved working with their team. Everyone was super kind :)

Great Service! I have already recommended friends and family to go here. I have no complaints

Mark-the owner of the business, repaired my 2023 BMW i7 windshield so well, I can't even see where the staring and chip was. Truly amazing! The chip and cracking of the windshield was right where the heads up display projects and I was planning on seeing something from the damage every time I look at the heads up but nope - a truly amazing and perfect repair! The level of service was very impressive and professional as well. Mark took his time preparing and fixing the damage without rushing- getting it absolutely right before he was satisfied and finished. The price was very reasonable as well. Give Auto Glass Express your business. They have earned my compliments and more! read more