When our car was broken into late Saturday evening, I reached to out to Chai's Mobile Auto Glass at 12:20am with questions that I had regarding their services, as well as requested a quote for window repairs. Being that it was a holiday weekend I figured I wouldn't hear back until sometime Monday or Tuesday morning. To my surprise, within about 15 minutes of my request, I received a reply. As I have never used their services in the past, I had several questions that I needed answered before deciding to move forward with any repairs. I have to say that Chai was very responsive from beginning to end (even at this late hour on a Saturday night) and answered all of my questions within minutes of me sending over my text messages. I think our last conversation ended at 1:50am and at that point all questions I had were answered. Now that's what I call awesome customer service!! During our conversation, Chai informed me that the soonest he could complete repairs would be Monday morning (which again was a holiday), and would confirm part availability with me first thing in the morning. Come Monday when I woke up, I was pleasantly surprised to see a message from him at 8am as promised saying that everything was good to go, that he would provide mobile services and come to my house to complete the window repair on my vehicle at 11am at no extra charge. Chai arrived to my house with his son and they completed the repairs within about 45minutes. I would definitely recommend their services to anyone looking for a great team to get the job done in an expeditious and professional manner. Thank you for your superior customer service and a job well done. You've earned yet another very happy and satisfied customer! read more

I have had a crack in my windshield for a year or two and felt it was time to get it replaced since winter is coming. I asked for estimates from several places and Chai's had the lowest price with very good reviews. They responded quickly as did a few others, but I decided to go with Chai's. They needed the vin#, model, etc. to see if they had the windshield in stock and they did so we arranged a time and they said they could come out and replace the windshield. They came on time and it took about an hour and a half and they were done. It's been about a month and I haven't had an issue. It's a husband and wife team, I think. Very satisfied and am recommending them. read more

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Price is a large part of customer experience. The quote for a windshield chip repair was $95. This is above the average of 60-75$, but it is a mobile repair so it saves the cost of driving to a shop. I can't report on work quality, as my insurance only pays $60 for a repair, so I had to go to an in network auto-glass company to avoid a $35 copay. *It's important to find out limits of insurance payout and shop's charge (both do not offer that info without asking for it). This is a family owned shop, which, similar to auto mechanic repair, is better than a chain or dealership. The owner answers phone calls, good appointment availability. read more

do not everrrrrr use this guy!!! he is a fraud and stole $500.00 from me! i was guaranteed my windshield would work and that my lane control would work with his after market windshield! it does not work! when i called him and told him, he tried give me the run around. i demanded my money back because i now have to go through my insurance and pay my 500 dollar deductible! he told me he would venmo me back my money today, and did not send it back! he is not answering my calls or texts! he's a dishonest thief!!!! do not use him! i am reporting him and filing a police report! you do not go around stealing from people and leaving me with my car not functioning!!! no wonder you don't have a real buisness!!!!! go anywhere else but to this thief!!!! read more

Got my 2000 Isuzu rodeo fixed after it got broken into. Good price and didn't take long to install highly recommended.

Chai is awesome. Super prompt, courteous, great communicator. Fixed my 2023 Bolt EUV windshield in an hour the day I needed, and so far so good! When the stupid electric car sensor error message came on afterwards, I told him about it and he came by the next day to check it out, for free, without my even asking him to do so. Turns out that with electric cars you have to get them recalibrated every time your windshield is replaced, has nothing to do with Chai's work. My insurance is covering that so now I have that scheduled, but he's asked me to let him know how it goes. So nice to work with someone who genuinely cares about how things turn out and follows up! I recommend him 100%. read more

Chai responded to call. Appointment set up. He called before he came. He showed up early. Chai is very friendly and respectful. I am satisfied with the work done. read more

PROMPT, SUPER PROFESSIONAL and AFFORDABLE ! Driving back to SF from LA A rock chipped my windshield and Chai was able to come the next day to fix it QUICK! Yay! Thank you!!! read more

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Mirror knocked off base. Gave options. Given that the mirror was working (camera still connected, control arm working) I had him glue it back on for a fraction of the cost of replacing. He then returned to make the glue seal clean. He's quick, responsive and skilled with making stuff work! read more

My car had a crack and Chai was very responsive and came over on the same day to fix it. He found a second crack that I wasn't aware of and fixed that too. The price was the same as a shop that I would have to drive to. It was very convenient and he was very professional. I would recommend him. read more

I had the greatest experience with these guys, professional individual's who work hard to complete their work. I have much respec!

Had a mishap while on family vacation and the rear window of my Rav-4 was blown out. I called Chai's Monday morning, they had the right window, came to my house within 2 hours (exactly within the one hour window I was given), and replaced it in about 30 minutes. No fuss, no muss, and the price seemed super fair to me. read more

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Received a response almost immediately! I had my windshield replaced from the comfort of my home the same day and within a few hours of requesting quotes from multiple shops. In the past it would take me an entire day or a few days waiting just for my type of windshield to be ordered! He arrived on time and prepared for the job at hand and completed the windshield replacement in under an hour. Super Friendly, Professional and very Fast service! Thank you Chai's mobile auto glass! read more

I called my insurance company after my window had been vandalized . They connected me to a list of other businesses that they had already approved of, none of which could help me the same day . The soonest any of them could get to me was two or three days out . My driver side window was completely busted out. Within a couple hours Chai's mobile auto glass showed up ​ and fixed everything up and I was back on the road. read more

Very professional job and a very affordable price! I just had Chai replace the shattered windshield of my 2015 Honda Accord (Sport). He came in time for the appointment and took about an hour to finish the job as promised. The price was the cheapest among those I found on Yelp who provide similar services. He provides free mobile services as well. Although the windshield glass is not a genuine Honda part, everything is the same as the genuine except the Honda mark, according to Chai. Considering that the price of a genuine Honda windshield glass is around up to $460, I saved more than $200 on this. Of course I need to wait and see how well the replacement performs in the future, but as of now, I am very much satisfied with his service, and I'd like to recommend Chai to my friends who are in similar needs. read more

Chai's Mobile Auto Glass - After the replacement job is done. - Auto Glass Services Near Me

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My van's back windshield was shattered for no apparent reason. We were on a road trip from Orange County to Seattle. Simon was very responsive and gave reasonable price. He's was a life saver because we needed the windshield to be installed the next day so we can head to our other destinations. He showed up to our hotel 30 minutes before the scheduled time and he took and hour to get it installed. Highly recommend his service if you are in the area. read more

Been having a string of bad luck so of course my window gets smashed. Glad for people like Chai - gave me the best quote, was prompt, came right on time, got it fixed and vacuumed out all the broken glass. Thanks, appreciate it! read more

In 7 days, the same window got smashed twice. Needless to say I was upset and needing something to go my way. Chai was fast to respond, fast to fix, and affordable. His response, with a quote, came quickly. He was affordable, which considering I had to pay twice in one week, was extremely good news. He came to me in 2 different locations. He came to my work the first time and got it done. The time window he gave me was convenient, and he showed up on time. He fixed the window in great time. He is friendly and confident. After fixing the window he didn't just ask me to pay and leave. He made sure to show me the window worked from all buttons. He also vacuumed up all the glass in my car, which was just nice. I have already shared his name with friends. read more

A busted windshield is never desirable, but Chai makes it easy and affordable! Chai has come out to my house twice in the last year: once to replace the windshield on my car and once to replace the windshield on my husband's truck. Both times he responded immediately to my request for a quote with a fair price and an early appointment. Today, after replacing the windshield on the truck, he generously filled a new spot on my car which will save me from calling him out again soon. That also means less business for him, so I am very grateful! Chai is friendly and works very quickly. My husband came home for lunch to find Chai waiting for him and the job was done before he had to go back to work. I'm assuming the sweet young man helping is Chai's son and I am all about any opportunity to support local, family businesses. Just hit 'request a quote' and Chai will do the rest! read more

One of the best experiences I've Had changing a broken window. It's not just frustrating when someone breaks into your car but you also want the problem to be fixed as soon as possible and this man delivers. He fixed my two back window along with my windshield in a very short amount of time while I was at work. read more

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Chai installed a windshield for me on 7/12/21. He's professional, prompt, reliable, and honest. He provided excellent service. I highly recommend Chai. read more

Someone or something busted the quarter glass on my Honda CR-V. It turns out there was a parts shortage on these things locally in the Bay Area, so Chai had to drive out to Sacramento(!) to get the glass that morning, just for my job. Wow, what a champ! The repair was done quickly and cleanly. read more

The back window of my Honda CRV 2011 was broken by a weed wacker hitting some rocks. Shattered it. I called Honda EC for their recommendation and this is the number they gave me. I was contacted within an hour and an appointment was made for the next day. He came to my workplace. So within 24 hours my window was replaced. Super professional, great customer service. And great price!! Highly recommend! BTW, I was worried about the quality of glass and if I was going to get the right replacement for my window... Chai showed me the window prior to installation and it is perfect. read more

I broke my driver door mirror coming out of the garage and Chai was able to come quickly over and get it repaired with a part he somehow located that was on back order at other places. Got it taken care of quickly at a fair price. Would definitely recommend! read more

A rock hit my car on the freeway and the next day they were able to repair it. Service was great! This is my second time getting my window repaired by them and I will not be going anywhere else. read more

Great family owned business! Chai has reasonable prices, better than any other Bay Area auto glass repair. He had my passenger window installed in thirty minutes! It was raining and he provided same day service, bless the mans soul and his families. Great service, would definitely recommend. He even cleaned up the broken glass! He was very responsive via yelp messages. Accurate ETA, and flexible schedule. read more

Cracked my windshield and Yelp! helped me with expediting quotes. Chai's Mobile Auto Glass replied quickly, was customer service oriented, and had the best overall estimate for replacing the windshield at the place of my choosing. Overall very efficient, convenient, and economic. I would recommend Chai for any windshield repair or replacement. read more

Had a chip on my windshield that I kept putting off again and again. When the weather warmed up, I was afraid the chip might crack further so I looked around for anyone who can help. Most places weren't open due to COVID-19 shutdown so I was getting worried about the chip on my windshield, especially since I was still commuting to work. Thank goodness for Chai. He responded quickly when I reached out and he was able to come by same day to fix my windshield for me so I wouldn't have to worry about it anymore. He was friendly, efficient, and professional. I would definitely recommend him. What I wouldn't recommend is procrastinating on things that need fixing. Lesson learned. read more

Last Saturday evening, someone in my family attempted to exit our garage with the family minivan's rear hatch still open. Needless to say, Sunday morning, I promptly found myself square in the middle of the Auto Glass replacement market. In looking around, I checked Safelite and a handful of the top "Google" finds. I did several online quotes since most Auto Glass companies seem to be closed on Sundays, but none of these options seemed reasonable after seeing their "first available service" options. The closest service date was the following Thursday -- a full four days wait. Then a friend recommended Chai's Mobile Auto Glass. Not only did he answer his phone on a Sunday, he came to my house the very next day, removed all of the broken glass, and replaced our rear windshield. As good as new, and all at a price that was significantly more competitive than any other quote I'd seen. Chai, Thank you for your outstanding service! You came highly recommended and I see why. Referral business is the best business. I'll be sending people your way for sure! Keep up the great work! read more

What's not to like? They come to you. He came late to my house because he was picking up parts, but he let me know which I appreciated!! He came. He was quick and he's a pro at what he does. He even vacuumed the glass up, which I also appreciated. Great response time. Great price. I contacted him late night and He was available to come out the following morning. Highly recommend! read more

My car window got smashed. Chai was the best priced plus he came to my house! We were running an hour late on the appointment due to an accident in the bay bridge. He waits and says no problem. Great job and the clean up that he provided as well. Why would you go to anyone else? read more

Answered my messages faster than anyone else and had the most reasonable rate. Friendly and professional. Would recommend.

This guy chai is amazing called me right back after my car got broke into came early next day fixed my window and in less than an hour please seek him out he rocks read more

Chai's Mobile Auto Glass - Great job and professional very good price - Auto Glass Services Near Me

Speedy Excellent Service!! Called Chai around 1PM on a Wednesday and he was able to come and replace the broken passenger windows on the same day by 7PM within 30 minutes. He even vacuum the entire car to make sure there's no more shattered glasses. Great Customer Service! Great Communication! Always call and provide updates. (Either Checking for Parts with Warehouse or On the way to the location. Even when he finds a defect on the product) you don't see this type of honest company/Service anymore. Definitely recommended for everyone! Thank you so much Chai!!!!! read more

Used Yelp messaging to get a quote Friday morning between 8:30-9:00 AM. Appointment scheduled for 1:00 PM the same day! Bonus! The father/son team arrived, and completed the job by 2:00 PM. Friendly and professional service. No complaints at all! read more

Chai was awesome, I requested a quote and within a minute he responded back and got my car windows repaired so quickly, same day within a hours time. He's such a friendly guy and a great worker that he's definitely my go to person if I ever needed his help again. I recommend you guys go to him since he has such affordable prices unlike others who hikes up the prices. Thank you Chai!! read more

Great service! Very happy customer! I'm so glad that I used the Yelp get-a-quote feature. I'm not sure how I missed that before. I sent the specifics about the windshield that I needed and Chai answered right away. The communication was great, the price was great, and the work was excellent. I would definitely recommend Chai to anyone in need of mobile auto glass services. read more

Outstanding service! I requested a quote via Yelp at 8 AM got my quote 10 minutes later. Now I thought I was expecting to wait all day but Chai had the job done by 12.He not only replaced the wing window with a factory window he also vacuumed the broken glass. I would absolutely recommend Chai's read more

My back passenger window was vandalized on a Thursday night in the city. I didn't find it until nearly midnight. The next morning, I Yelp messaged a dozen mobile repair companies that service the Marin area around 7am. Chai responded within 10 mins and was the first person I heard from. He said he could meet me at my office by 10am and offered a reasonable price. After receiving other quotes that morning, Chai's price was midrange. He vacuumed all the glass and installed the new window within an hour. Initially, I had complications rolling up the window. Chai was very responsive and offered to meet me again to check it out. The problem corrected itself so I canceled the follow up visit but it was reassuring to know he was willing to help again if needed. read more

Used Chai twice now, and he's professional, timely, fair and very efficient. Had a VOLT window smashed and he special ordered my side window to have installed the following day. He answered his phone on Sunday! He was wonderful. I've used him for him For my front windshield as well. I hope to not have to call him in the future but if a window does get smashed down the road I will definitely call on him a third time! Highly recommend. read more