Well, what can I say, I waited a while to post this, but I was only looking at vehicles for my wife . So my brother-in-law said I know this place his brother went which was close by. I'm from PA, just visiting for the weekend with my wife. We looked at a few cars and I saw one which was what she was looing for. Having a few in the past, we've always like Mercedes Benz. we took the GLA out for a spin on a cloudy but nice winter day. Drove great as expected. So we looked into the purchase and the price was OK. This is where it started. Always check your dealer Add-On prices, fees etc. these were 2,000.00 more. So we purchase the GLA. on we went. On they way home in the dark the car rode well. the next day a storm hit. well the wipers were so bad we couldn't see and had to pull over. I had to order the blades. Another $60.00 dollars. The next day the sun was out, had the car washed. As the dusk came around, the sun hit the windshield and the glass looked like a million diamonds imbedded in it. The glass was so full of stone nicks that when the sun hit it at dusk you could not see, but you didn't realize this until the sun hit it just at the this time. So I took it to the inspection station for PA inspection. They said the window should be changed due to the safety issue. I contacted Auto Gallery and of course, there was nothing they could do or offer. to add on top of that, the right rear tire had a side wall cut that was a fail for PA inspection as well. So. there we were $600.00 for windshield and another $700 plus for tires on a new car we purchased. All 4 needed to be changed because it's all wheel drive (4 Matic). I didn't know when the oil was changed, the tag was unclear, so I had that done also. Fair warning to those stepping on the grounds of this place. My fault for not having the vehicle inspected by another garage prior to purchase. could have saved some aggravation. This would have been a 1 star but, I must add our sales person was very nice and accommodating, sweet girl. Thank you. read more

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beware they would rob you of your money- don't buy any of there nice car it a catch to it. I brought a car gave half cash receive bank statement overcharge me by $4000. 00 the car was in accident but the reports say no accident. read more

Shaddy Company - Do Not Use They promise no additional fees and then pack them on later when it gets to finance. Promises were made by the manager Jaime. Not trustworthy They also used customer plates and ran through the tolls - so I had a bunch of tickets to deal with over the past 2 months. They did not use dealer plates they used customer plates - not ethical and just a indicator of how they do business. I have pictures of them using the plates 3 hours before they put them, on my car. Do youself a favor and go somewhere else. read more

Liars and scammers. Naishley and Eric tried selling me a junk car. She told me the car had zero accidents and it would be ready the next day for pickup bc it needed to pass inspected. 2 weeks go by and they finally get the car back. Everytime I called to see what was taking so long no one cared enough to pick up the phone or respond to messages. When they finally call me to come pick up the car I ask for the car fax. The car went from zero accidents which Naishley told me on the first day, to now one accident, which she claims she didn't see. So she sends over a link for the car fax that won't load the car fax. When I tell her to send it again I see on the first page it clearly states 2 accidents!! Not zero like she first lied about, or one like she again lied about. When I go to page five to read about the accident, of course she didn't scan that page so I would miss it. Then when I tell her send it over she tries telling me that it's the same one accident, even though the car fax states 2 accidents, they were two years apart, and one was front damage and the other was rear damage. All they do is lie, and they're not even good at it. Smh. read more

I just saved $9,000 in interest by refinancing the loan I got from this place. Use your own bank or credit union. Oh and have an outside mechanic check the car thoroughly for hidden stuff... like signs of an accident that was never reported. read more

Very sneaky business. Full of lies and scams. Be AWARE of what they are charging you, break it down, and ask for EVERYTHING in writing especially any promises or "warranties". I purchased my car here back when a "niada" warranty was required when purchasing a car here. It was an additional 4-5k. The warranty itself only covers parts that usually do not break down. In other words, you were forced to purchase a warranty you will never use. It was the absolute worst experience I've had in my life with a car dealer. read more

Lie to get you into the dealership without the car being there, and then start making up lies where the car is and pushing you to buy a different car. read more

We called late on a Sunday but Mike took us right in and started showing us some of the cars we were interested in. He was beyond helpful in letting us test drive any car we expressed an interest in. He even arranged for us to have the car driven to our mechanic - who isn't around the corner - and had his driver wait while it was inspected in a bay on a lift. It wasn't the right car for us but that type of accommodation is what is needed to gain customer trust and loyalty. read more

Literally the scumbag of dealerships, please save yourself time and DONT FALL FOR THE PRICES! It's blatant lies because they reel you in and then charge $4000+ worth of fees when you're about to sign for the car.. Bank fees, anti theft fees, you name it. They wasted so much of our time, on the phone they will say something, in person it's flipped. Don't bother with this dealership, better off looking elsewhere guaranteed. read more

Extremely professional establishment. Had the opportunity to work with Naishley. She was very knowledgeable and professional. Answered all of my questions and made my purchase pleasant and fast. Definitely the place to go to for any type of exclusive vehicles. Thank you Naishley for being awesome and everyone at the dealership for being on your game. Much appreciated! read more

Auto Gallery Imports - Auto Loan Providers Near Me - Westbury, New York

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Excellent help at the dealership. Second time buying from the company after 5yrs. Look out for Mike if you want quality service and a quality vehicle! read more

Surprisingly good experience after reading all the poor reviews. Definitely find Mike, he's easy to work with and provides great customer service. Had to pick up a second key and he brought it back to queens instead of me driving out to Long Island again. Bought an m4 for a very good price even with the fees. Their prices are low to begin with, so even with 1-2k in fees, the price you pay isn't that bad. As long as you do some homework, you'll be fine here. read more

I bought my jeep compass 2020 2months ago. when I got agreement Derick sales representative, he explained to me I have auto gallery warranty three month anything happen they will fix it it's two months pass in my car have a couple of issues now they're telling me I don't have a warranty they give me all kind of bullshit. They are very tricky. next time anyone purchase car from them make sure watch out those tricky management. Very tricky. read more

Had some bad experience prior with other dealerships. Went to this place because they had the car style car my wife wanted. Mercedes cla250. When we got their the car was sold. I thought it was the old bait and switch but guess what... they apologized, found the same one with lower miles and Honored the Price of the higher mileage one. They gained my respect. I worked with mike, who was very respectable, very knowledgeable, no bs, Eric stepped in when it was time to break down the finances fee taxes plates and explained everything in detail. Very satisfied with the experience. Would definitely recommend them if your looking for the a no bs place. read more

Auto Gallery Imports - Auto Loan Providers Near Me - Westbury, New York

These crooks added charges and forge paper work run and don't consider buying from them I have my attorney filing paper work with the courts. The reviews that show 4 or 5 stars don't believe that's friends and family writing this stuff. I went there on a day to talk about why a car I bought for 20871 jump to 29000 they added stuff without my consent. And they also did it to someone else so piece of advise if you want to buy a Mercedes or bmw or some other luxury car go to that dealer directly read more

I bought a 2020 mustang GT and from the start they lied to me. I asked if the car was ever in an accident and 2 of the employees told me know. I asked for the car fax over 4 times and after like 6 hrs of being at the dealer they told me it was with the papers of the car. I was so tired that I decided to check once I got home. Once I got home I went through the papers and realized they gave me the wrong car fax. That was one red flag, I called and they told me they must've given me the wrong one. In the morning I got the right one and there it was, the car was in a accident. Now it's day light and I can notice everything that's wrong with the car. There was a sensor hanging from the back of the car, the car lock wasn't working and now the airbag light turned on. After 3 days the car has a bad noise coming from the right front of the car. It's been in the dealer over 7 times that even Ford can't find what's wrong with it. I started going through the car and noticed so many missing parts and paint splashes in the window and inside of the car. They did a half fast job putting this car together. I've been fighting with them ever since, getting things from them a little bit at a time. Now they gave me some money that doesn't even cover what I have to fix. They sell you messed up cars so please watch what you buy from them! read more

If I could give zero stars I absolutely would. The amount of unprofessionalism here is awful. I called about a car that was in stock and wanted to buy it. I wanted to trade my car in so I sent pictures and never got a response after being told I would hear back that day. After three days of no response I called back and was informed that the car was Being sold as I was on the phone. The person I talked to you wasn't even a sales rep and failed to tell me about any kind of hold deposit and refused to get a manager for me and sent me in between receptionists four times. After finally speaking with a sales rep they informed me that they had a similar car coming in the next day and offered to hold it for me until I could get the appraisal back for my car FROM THEM. A day later still no response and every time I called I got no answer from the entire dealership I had to call from a completely different number for my phone call to even be answered. I was ready to pay cash for a 20,000 car and wasn't taken seriously and am very disappointed. read more

Purchased a car from this dealer 5/15/18 On 5/17/18 engine blew out. THIS DEALERS MECHANIC HAS NOW HAD MY CAR FROM 5/18/18 until today 6/25/18 and my car has yet to Be fixed. That's a total of 6 weeks. I'm under warranty for only 60 days which is 8 calendar weeks. THIS DEALER SELLS LEMONS. I HIGHLY RECOMMEND THAT YOU STAY AWAY. read more

Bought a car from this dealership with their "finance pricing" and got a terrible rate and warranty I didn't want. I refinanced right away with my bank (much better rate) and canceled my warranty. I had to go through the dealer to cancel my warranty. I received $1,046 when my prorated amount owed should have been over $2,000. They pocketed the rest and ignore my requests to see the documentation. Very shady finance department. I would avoid at all costs. read more

I was lucky enough to have Jaime as my salesman. He made the usually stressful and lengthy process of purchasing a vehicle more enjoyable. Friendly service and always answer the phone. read more

Joke of a place....... I told them my mother is 76. He tells me have her bring $2000 down and she's all set "100% she will get the car" told them I don't want her wasting a trip 3 hours down there to not get the car. Kept assuring me. She was going to go and something told me to tell her to not go...... so I send him one last message that she would be coming the next day and I don't want her coming if she's not going to get the car. He then said she needs to find something cheaper. WTF a complete joke of a place. Complete waste of time..... read more

Jamie that works there was very polite and was able to give me a car that fits my description. If you ever need a car go by Jamie he has your back. read more

Stay far, far, far away from this company. They engage in shady business practices, fudge/inflate financing numbers, will NOT honor warranties purchased from them and will literally just take the money and give you a useless contract. Sam - the finance manager is a straight-up crook, and their salespeople are all in it for the money. They will tell/promise you ANYTHING to get the sale and will outright LIE when it comes down to honoring anything promised. They don't answer calls when there's an issue and if you confront them they will give you an attitude and tell you they're doing you a "favor" by talking with you. I've done research and they've been sued many times in the past. Auto Gallery Imports / Elegant motors, whatever they're calling themselves should be shut down. I would never purchase another vehicle again. If you don't believe me just Google their reviews or check out their BBB rating. Any positive review is completely faked by employees - trust me on this one... SCAMMERS http://www.bbb.org/NYC/business-reviews/auto-dealers-used-cars/auto-gallery-imports-inc-in-westbury-ny-104595/ read more

The expérience was great they made buying a car enjoyable I'll definitely recommend buying a car from them, I'm loving my challenger Thank you Greg read more

First off Shannon is amazing This dealership is shady as hell!! I go in waste time looking and driving cars in 90 degree heat. Thinking I am looking at a car in my price point when I find out the next day that due to me not financing with their banks I will be paying 5k more than the price listed online. Car just went from $24,995 to $30k. Completely false advertisement will push you to finance through their banks when you can get much better rate though your own bank. Shannon girl come to the makeup world where you belong. One of th 5 series they had started up for me was smoking like crazy out the exhaust. Crapy cars. read more

Awesome service over here! Walked in looking for an S-Class and met Brandon. He helped me find the right car and Eric and Steve helped on the finance side. On top of a that Jaime helped me get both my rental and new S-Class home so I didn't have to make and extra trip. Complete team effort in making sure I was happy. I will coming back and bringing my family for the same great service read more

Excellent service! Eric and Jaime were great. Never thought I'd be driving a beautiful Mercedes (especially my top choice) but they made it possible. And their finance manager really took the time to explain everything to me without feeling pressured. I'd highly recommend Auto Gallery Imports if u are looking for an affordable luxury car with great customer service! read more

Soooo theeeeee only person you should ever request to help you find your car is Michael Haim! (No shade to the other sales guy) what I love about this entire process is the Mike made everything seamless & easy. He is very upfront & through & will make sure your car needs are met he walks your through the entire process from the car selection to connecting with the finance guy. I'm very happy. read more

just now STAY AWAY..they are the most dishonest dealership.in New York..classic bait and switch ..drove one hour only to be given the runaround Upsell and bait and switch,,they should be closed by the Dept of consumer affairs read more

THIS PLACE IS A SCAM. RETURN OUR $3000 PLEASE! On 11/22/2018 we traveled from Boston to New York by bus and visited the place after saw my favorite car with reasonable price on their website, with clean title as well. [First Lie]. We worked with Brandon Duncan. We came there and first thing we knew that our favorite car was not at the lot. He then introduced me to a different car, same series, and answered my questions about the car with hesitation; however, when it comes to put on a $3000 deposit, he was very quick and decisive. He also stated that the money is always refundable and If I didn't put on the deposit, he would not hold the car for me. [Second Lie]. We were very tired after the 5 hours trip and agreed on that. 2 days later we return to the place, he gave us other cars that we never picked. We decided that we were not buying and requested a refund, he said the accountant had left; therefore, he couldn't do anything until Monday, that was on Saturday, November 24th, 2018. We came back to Boston with nothing but frustration. Until now, I tried to call them, email and text. Josh and Mark were the ones who picked up and all they response is "We already have done". I also attached an email of Brandon Duncan replied to me on on December 2nd, 2018; he stated that "The money will be available within 24 hours.". Until now, I never received anything from them! At this point, I have contacted the bank as well as my lawyer to solve this problem. PLEASE STAY OUT OF THIS PLACE! read more

The car I brought sucks, and within 2 months I already have 4 problems and a battery the keeps dying from night to morning everyday. I want my money yes back read more

attention customers: be very care full when you buy from these guys!!! specially guy name steve hes the finance guy will fraud you and you will have no idea behind your back... they wont care what is your situation is... you will get a cheap deal.. but at the end you will pay 20k more for the car that you bought!!!!!! and this guys will never gives you break down how much you will pay...even if you ask them..... also when you ask them for carfax they will not show you... your buying car that most of them has accident... try not to go there.... read more

DO NOT GO HERE! I went in to buy a c300 - did all my research ahead of time and am very familiar with this model and what is a good price for it. After settling on the price (including the "dealer fees" which I was aware of ahead of time because I always ask) - they ran my credit and all of a sudden came back saying they made a mistake in the price and the car is actually 2k more (on top of the incorrectly advertised price not including their bogus 2k "dealer fee"). Since I have extremely good credit (which means my APR is lower) - and they make money off of the lenders you go through (aka "kickbacks") I'm assuming they wouldn't be making as much off me - as such they lied and increased the price of the car. Now I have a hard inquiry on my credit which effects your credit score - and no car. Hate this place and the lack of ethics they maintain. read more

Stay far away from this place. Something is very shady. They do not want to sell cars. I offered to pay their list price for a car and they will not sell it to me. They don't respond to phone calls, emails, or texts. I would especially avoid the sales agent Lee. She cried about how busy she always is and that is why she doesn't respond, but yet when I went to the place it was empty. I told her I wanted to buy a vehicle at their list price and she never got back in touch with me. She doesn't want to sell cars? Do not support this shady business, you will regret wasting your time. read more

Terrible service and misleading advertisements. Drove into the car shop coming from over an hour away after confirming the vehicle I was interested in was still available. Upon arrival I was told the vehicle isn't available and then was followed up with an excuse that the car was being serviced at the Mercedes dealership and I would be contacted in two days upon return. I got no return phone call, ignored calls by a woman named Nayshlee and was lied to by her when asking about the vehicle. Turns out the car was never available to begin with! A bunch of liars and schemers. Don't waste your time. Thanks for nothing Nayshlee! read more

Terrible deals... I had to drive 2 hours+ one way, just for them to give me any kind of number. One test drive, Sergio was too busy trying to get home, No talk about any price, monthly payment, or APR until I waited 3 hours... And they were highlighting spots on the papers they wanted me to sign when no deals or numbers were discussed.. Price of 2015 C400 advertised at $31k was put as $37999 and Monthly payment of $620.84 after 2k down and trade in that I was flipped on.. Why even advertise if the numbers aren't going to happen.. read more

Mike really helped me and my situation, I was in a bit of a situation where my last car was totaled, and my credit wasn't all that good. The car I wanted wasn't easy to get done, but somehow he made it happen. Highly recommend to anyone no matter what the circumstance! read more

DO NOT GO HERE Thankkkkk God I did not buy a car here. I went to this dealership to purchase a Mercedes CLA 250. After calling and making an appointment to view the car, I was promised that they had the car in stock. well... of course they were lying. I waste my time driving 2 hours only for the car to be "in service" but when i called a few hours beforehand and made an appt, I was told the car was in stock. The sales people are a joke. Sergio was literally the worst salesmen I've ever met. While I'm viewing another car (because they conveniently did not have the one i came for ) he's just sitting around on his phone. Didn't tell me not one thing about the car unless I asked. (ohh and did I mention that the 22,000 car that was shown to me was filthy!) Bad Customer Service, Bad Inventory and based off the other yelp reviews they have a terrible reputation. if you didnt believe the other 100+ bad reviews on here, trust mines. I am so glad that they did not get my money. read more

BUYER BEWARE. This place lures you in with a low price on the car then adds fees, upon fees, upon fees into the price on the contract and will NOT provide a discloser statement to explain the numerous fees (I have great credit so do let them tell you the review was bad because the customer had bad credit). They overcharge for registration fees and do not refund the correct amount back, because they had more hidden fees. When questioned, the only answer I get back from the sales rep Steve is "did you get a refund? Then you should be happy with whatever you got" The only reason it got one star is because that is the lowest that I can give. STAY AWAY read more

CLICK BAIT AD!! Spent 3 hours here this past Sunday looking at a car they had advertised on their website for $26,495. We test drove it and everything, liked it, and when it was time to talk numbers, the salesman Jaime said, after speaking with the manager that the price went up to 29k+ because of the extended warranty that was added this past Friday which hasn't "updated on the website yet". Okay so you couldn't tell us that the entire 3 hours we were there looking at the car and mentioned the ADVERTISED price multiple times. Extended warranty is a choice offered to the buyer not an obligation of price. The car had 9 months remaining from its current warranty. Today 5/27, the same price is still on their website. Still reached out to the salesman today regarding the car and never received a response. I'll spend my money elsewhere with HONEST dealerships. We are in a pandemic and people are still misleading others with false advertisements. read more