Brian is very professional and knowledgable. He will make recommendations you probably have never…read moreconsidered. He is very sincere and he is always looking out for the customer first. I highly recommend Brian at CarJoy!

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Thomas made what could have been a stressful new car-leasing process feel effortless from start to…read morefinish. He went above and beyond to help us find the exact Calligraphy model we wanted in a very specific color combination, and somehow even made sure everything was completed in time for our big trip. He came highly recommended by a family friend, and he still managed to surpass all of our expectations. Not only was he incredibly professional, responsive, and patient throughout the entire process, but he also secured us a better deal than we ever expected. It's rare to find someone who genuinely cares about their customers the way Thomas does. If you're looking for someone trustworthy, dedicated, and willing to go the extra mile, Thomas is absolutely the person to see. We couldn't be happier with our experience! Thank you again, Thomas & Motive Auto for making this such an exciting and memorable experience for our family. We truly appreciate everything you did for us and will be recommending you to everyone we know!

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Bad customer service I went in was checking out the cars didn't get any help from anyone for 20 min…read moreso I just left .

Selling of my 2008 Honda Accord to Ideal Auto Exchange via Kelley Blue Book platform has been an…read moreunexpectedly simple process: Logged onto the site, entered the particulars of my vehicle, received a reasonable bid, contacted Ideal and delivered the vehicle on a mutually agreed time. That's it. Both father (Louis) and son (Ryan) Katz made that a pleasant experience. They told me what to bring and waited for my title certificate to arrive (honored an expired offer); no trivializing my car nor haggling!

I sold my 2019 Infiniti QX30 back in January on TrueCar. I had the most pleasant experience with…read moreLouis, he made the sale easy and stress-free and we got the whole process done in about 30 minutes.

We were in search for a new car since someone totaled my car when it was parked in front of a…read morefamily home upstate. The team we worked with at Enterprise Car Sales was amazing start to finish. At the Hempstead location we worked with Sonia, Anthony and Herber to help us get the right car for us. We tested out a few cars until we got the perfect one for us. They also were able to work with us to transport a few cars to test that were at their sister Enterprise Car Sales dealerships within the tristate area. Their customer service was exceptional. The manager of the dealership, Melvin, also spoke to us and was very friendly. The one thing that stood out from Enterprise versus other dealerships is the no hidden fees. There was the standard dealership fee and the regular DMV fees. Everything was explained to us clearly and it made the process super easy. If we are to consider to get another used car in the future we will definitely consider returning again.

Rental car broke down. Around summer 2021 or 2022, not sure exact year. Was heading to Hampton…read moreBays,NY where 99 year old mothers lived; came from Westwood NJ. Was carrying a lot of luggage. Their rental SUV broke down; managed to park at Manorville, NY fire station on Manorville Road. It was hot & humid day. Called Enterprise and they took SUV. Was abandoned by Enterprise to fend on my own, for around 2 or 3 hours. Got water from fireman, otherwise would have fainted. Called an Uber, they stood me up, appears Manorville to Riverhead not profitable route. Eventually got a taxi from a nice cabbie, taken to Enterprise Car Rental Riverhead, NY office, where they eventually gave me another smaller rental vehicle, I then filled empty tank and headed toward Mom in Hampton Bays, NY.

Very happy with my most recent purchase - this is my 4th car bought from Richie over the past 15…read moreyears! Always delivers a fully serviced and very clean car as promised. Highly recommend!

I bought my new to me 2016 Volvo S60 Premiere T5 from Richie. I was having a hard time finding a…read moreDealership that had a vehicle with Miles in the under 80,000 range and a car that was 10 years or more along with in my price range... But I kept refreshing on car gurus and found this vehicle. I had gone to multiple dealerships where They had a price listed but then when I was the price, it was $3000 more somehow... Not here, Riccie was fair and allowed me anytime because I was the first one so when he knew that I was interested he held the Vehicle for me. The vehicle is in Massapequa New York so I needed a little bit of time since I live in Bergen County, New Jersey, which is about an hour and a half away with traffic. It was about two hours. He was very communicative about the whole process and how to get everything set up beforehand in case I decided to take the vehicle so that way it will be a quick transaction and I was not obligated to take the vehicle if I decided against it. I had a wonderful experience. The car was detailed beautifully. He was 100% true to price. The price he had listed was the price I went home at and since I'm out of state I will go to the DMV myself which is fine. He helped me get my enterprise vehicle to enterprise and then sent a car to pick me up. Overall, I was really pleasantly surprised that I absolutely loved the car to drive down get in the car during the test I'd be allowed to have that time with the car to feel how I felt and I opened every window and everyone doors and everything used each car was awesome When my car was totaled, I was so afraid that I was not at the front a car that was as nice since I had just spent 15,000 on it last year and insurance never gives you the same amount but I found a car that I honestly think is nicer and although it had a little bit more miles like by 10,000 maybe this brand will last longer than the car I had and I couldn't be happier. Thanks Richie !

The best experience at any dealership I ever had!…read more Here how it went: Work environment? Friendly, and clean! Nice showroom, and they have snacks for customers! And plenty of tv screens to watch whatever on cable! I walk towards the establishment for my appointment to view a car I found through CarGurus and there's a gentleman there ready to help me out, Steven. Real cool guy, we chatted about cars, features, etc. We immediately took a look at the car, inside and out, car was in VERY GOOD condition. They keep their cars very clean and show room ready. SERIOUSLY! Next we went to the desk to talk numbers, everything was correct as shown online. I already came in with the intent to leave a downpayment regardless. The most important thing about shopping for a car is to be educated and understand businesses have to make money. Research the cars you are interested in and match the value that way. Long story short, after all the questions with Mike, I was very happy with the final cost, VERY reasonable for a 2014 Infiniti q50 hybrid which included taxes and regulations all done right there in the office. Mike is a honest guy, and its obvious he understands the business. I came in with the decision to buy a car TODAY, and I did just that! Nothing secretive or shady about this establishment. They explain everything, even if you dont understand the first time. ****NOTE TO BUYERS**** Dont believe the other reviews, use a different source to read true reviews to judge this company. While I was there, about 4 other people were there to pick up a car that they TOO just purchased! And everyone was happy! The company is not pushy and they dont try to up-sale you on any and everything. Come in during the week when its not as busy! Look for Steven, and you'll eventually meet Mike! He'll get your numbers right and explain everything!

BUYER BEWARE -- CERTIFIED LUXURY MOTORS!…read more We found a truck on Carfax advertised for $28,800. We went to Certified Luxury Motors, sat down with the salesperson, and were told they would not run a hard credit check until they determined whether we were pre-approved. After waiting about 25-30 minutes, we were told we were approved and took the truck for a test drive. During the test drive, we noticed the brakes and/or front-wheel alignment seemed off, and we immediately mentioned it to the salesperson. While we were waiting, another customer came in who had purchased a vehicle from the dealership just three days earlier. He was calmly asking for help because his vehicle did not come with the wheel-lock key, and he had gotten a flat tire but couldn't change it. Instead of helping him, the salesperson called the Nassau County Police. At that point, my boyfriend and I looked at each other and said this was a huge red flag. We almost left--but decided to continue with the deal. We added the truck to our insurance and paid our down payment. Here's where things got really concerning: we had not yet been given the final numbers or sat down with the finance manager. After our money was taken, we were finally brought into the finance office. The truck that was advertised for approximately $28,800 suddenly became around $72,000 after taxes, fees, financing, and other charges were added. We questioned the numbers, refused the deal, walked away, and thankfully received our money back. PLEASE DO YOUR HOMEWORK! Don't rely on the advertised price. Ask for the complete OUT-THE-DOOR PRICE IN WRITING BEFORE PAYING A DOWN PAYMENT OR SIGNING ANYTHING. This was our personal experience, and based on what happened, we would NOT recommend Certified Luxury Motors. SAVE YOURSELF THE HEADACHE. READ EVERYTHING. ASK QUESTIONS. GET ALL THE NUMBERS IN WRITING. BUYER BEWARE!

Just purchased a 1976 MGB from Cesar and the folks at Imperial. Very professional service and the…read morecar was everything they said it was (and more). I would highly recommend Cesar & company the next time you are looking for a classic car. Great customer service/follow-up and they also helped arrange transport for my purchase. Great to work with....great car buying experience.

This family owned dealer is great, professional honest and courteous! They really engage with…read morecustomers even after the sale! Cesar and Senior were great to deal with. Good attention to detail. Nice cars! I will strongly recommend them to anyone looking for a muscle or classic. I witness their interaction with previous customers A+ ! I strongly recommend them. I wish them the best and thank you for helping me make my dream come to life.

As my lease was up was looking into a particular model and color at the best deal. Went with Make &…read moreModel with Stephen and he did a great job attaining the car for me with a seamless process from start to finish. It was quick and easy. Contacted by phone and questions and responses was very thorough and responsive. Stephen did a great job of explaining everything along with the process and within a few days was able to get the make model and color that i wanted. Everything was smooth right from my house with the whole process. Relieves the stress and wasted time with actual dealers. Stephen provided great customer service from start to finish. Very reachable and answered all my questions. Pricing was super fair and found the price that i was looking for. Delivery was right to my house and my old car lease was swapped out. Paper work was all seamless and handled all by Make & Model. From attaining the DMV process and going through credit check and insurance i have been very satisfied. Prices were great. Definitely hit on all cylinders. Would highly recommend them and with no doubt use their services again.

J auto body did an amazing job with my truck, you would have thought it was a brand new truck. J…read morealso did gull detail at no cost, compared to what the truck look like before to looking now like a truck just pulled off the lot, I recommend JJ auto body for any auto body and mechanic work.

Summary / TLDR: I was anxious buying a used car not CPO but the experience was smooth. Would…read morerecommend Daniel Auto to friends & family. Started my car search two weeks ago with two constraints that made it very stressful. I was looking for an Acura MDX hybrid (very low inventory out there) and a tight timeline to get it done before the end of the year. Made a spreadsheet of every MDX hybrid I could find online and there were less than half a dozen within reasonable driving distance (200 miles) of NYC. Based on this info I started engaging with Daniel Auto since they were number one on the list based on price/value and color but they were up against an Acura dealership in RI that offered certified pre-owned and two other strong value options. I had never purchased a used car not certified pre-owned by the car manufacturer so had a little anxiety not going with Acura CPO. Communication online / via text was easy and I made an appointment for a test drive. A little surprised at the small office and packed lot when I showed up... I've always only been to higher end brand dealerships who spend a lot on the visual experience. The office (and bathroom) was clean and organized, and when I thought about it, I much prefer that they save money on unnecessary frills, especially if they're offering solid/good pricing. The test drive was fine; John was very pleasant and left me alone to inspect the car afterwards. The price was the price, no hidden fees and no nonsense that I've experienced from some dealerships to push you towards financing to show you a lower monthly while raising the price or adding fees. I settled with Daniel on a price; don't expect there to be much movement if any. Having done online research before, the pricing was solid/fair. They had financing available, but I decided to pay cash. A little bit anxious as I'd never done a cash purchase before but everything went smoothly: Put a small deposit down using a debit card, signed a bill of sale, went home and wired the rest of the money, came back in a few days with my wife to pick up the car. Yesterday, I took it to my long time Acura dealership I've used for many years on my previous non-hybrid MDX. Needed to correct a fuel pump safety recall and had them inspect everything, with special focus on suspension and transmission. Everything came back clean, including alignment and little things like cabin air filters. Feeling pretty good about both the hybrid MDX and purchasing it from Daniel Auto. Oh, and I got confused about wheel locks (this car didn't have any) earlier in the week and they (both Ron & Daniel) were just as fast responding on text and calling post sale as pre sale. I would shop with them again and recommend to friends & family.

Unfortunately, I'm not happy with my experience or purchase from this dealership…read more We were told the vehicle was up to date on maintenance, but after the purchase, we discovered issues and codes that raised serious concerns. When I brought these issues to Ron's attention, instead of addressing my concerns professionally, he became defensive and crabby. We were also pressured into finalizing a sale on a vehicle we originally did not want. I especially didn't appreciate Ron making jokes about me not knowing much about cars. Comments like that make me question whether customers who aren't knowledgeable about vehicles are being treated differently or taken advantage of. Communication and follow-through were also poor throughout the process. I was pressured to leave a review, only for that review to later be taken down, which made the situation even more frustrating. Overall, I left feeling pressured, unheard, and disappointed with both the purchase and the customer service. I expected better communication, transparency, and professionalism.