This is for Legend Infiniti. We were looking for a new lease and found the model (QX65S) at the Syosset location with all the features we wanted. I called that morning to make sure they had the model onsite at their actual location (not offsite in some lot that is 45 minutes away, and guess what they don't actually have it). I was assured that they did have the car with the features we wanted and I told them we would be there at 11am. Before going to the dealership we did all of the paperwork on their website. We saw what our lease payment would be and submitted our financial information for processing. Met with Markie (great person) and the car was actually there (Yeah). Went for a test drive came back and said we want the car today. We went out for lunch so they could prepare the car. We left that day with the lease. Also they were extremely patient with our setting up the app with the car. That we were able to do everything online and know our numbers beforehand saved time and our patience. read more

We recently had our vehicle serviced and are very disappointed with the service. they did not repair the vehicle completely and it broke down again. We worked with Lonnie and we found the service to be overall disappointing. We were charged and the vehicle was not even fixed completely. Zero stars. We owned several Nissans, and for the Armada, have a Nissan warranty. This will be our last Nissan vehicle, and we will not use Legend again. read more

I don't trust them, they gave me bad information. They do not have the buyers' best interest. They do nothing nice for the buyer . They are predatory and greedy . I prefer the Nissan Infiniti in bayside but unfortunately sometimes you have to make decisions quickly unfortunately had rely on legendary greed . They waste your time and make small talk but it's fake and they can't even give proper discounts. The place is so cheap they have don't even give water . They treat customers like fools. There's a QR code for google reviews on the desk and I personally have no idea who would be impressed. read more

They should change their name to Lemon Nissan. They sell lemons. I have a 2026 Rogue with just over 6,000 miles on it, just stopped starting out of nowhere. read more

A garage that knows what they're doing. Good customer service and fair pricing. I trust them.

I purchased a Nissan rogue a few weeks ago. After agreeing on a price, and paying for half the amount, I was told the APR would be higher than promised for financing the other half of the car. After a week of trying to find a lower apr, I gave up and financed through Nissan. The out the door price on the car increased $900, which I didn't realize until I got home and compared the two invoices. No one has returned my call to the manager or email about why. read more

The best thing I can say is that Legend Nissan, unquestionably, did the right thing. Their sales manager, Marissa, and her team took the very best care of me. Great Experience. Kudos!!!! read more

Bait and Switch. I dont know what the DA in this area is doing. These guys are clearly misleading people. When you go in for a used car based on advertised price there is NO mention of 20% additional payment on CARFAX. The dealership controls the description on carfax and then they just act like we dont know. Very shady operation. read more

ABSOLUTELY HORRIBLE DEALERSHIP!!! STAY AWAY!!!. The salesman I dealt with..Mike Black was the most unprofessional person I've ever dealt with. Should be ashamed. The words customer service is non existent at this place. DO NOT GO HERE.( I ended up going to empire Mazda and was treated like gold! And got a total dream car! ) read more

Amazing experience as " The New Kids on the Block" went above & beyond to insure a seamless buying experience! Legend Infiniti recognized our wants and needs and they didn't disappoint! Legend blew away the competition and did so in a most timely fashion. A special thank you to GM, MaMarissa Mahmood, Mngr. Alam and our Salesperson, Karen. We look forward to recommending LEGEND to all family and friends! read more

I thought they were good at first but I was sadly mistaken. They lack professionalism. They will call but not leave a voicemail regarding an ongoing issue that still isn't resolved. The GM called during dinner time, left a voicemail, then ran out the door when I returned her call not even 3 minutes later. I won't be returning as a customer in the future! read more

my current lease was maturing. i went to a broker for information and found that it was too rushed and i was about to settle for what i didn't want or like. when i came to legend nissan in syosset - i met michael - well let me tell you - he was patient, very kind, compassionate, honest, professional and extremely caring. my expereince was the best i have ever had after leasing with nissan since 2005. if you want that warm family feeling - go to this dealership. they know the business, the brand and truly care about the customers. michael, i went out skipping and smiling from ear to ear. thank you so much for taking care of me, understanding my needs, wants and desires. the general manager was so kind and caring. the atmosphere is calming and welcoming. and guess what if you need a job (inquire with michael and the general manager - they have some openings. thank you so much for making me so happy with my new lease. i look forward in future business opportunities as well as recommending other to this dealership!!!!! read more

ZERO STARS!!! Legend Nissan in Syosset is TRASH!! They sold me a lemon. The GM does not call you back and the service center will give you the run around, never call you back and apparently doesn't know their ass from their elbow. They've serviced my car for 1 year unable to determine why my battery drains so often. Then told me oh it's because you're not driving your car enough. Vinny and Frank in service are nice nasty. A complete waste of time. Don't bother going to legend Nissan they'll reel you into buying a lemon and leave you for dead once you have it. DON'T BUY A NISSAN FROM LEGEND NISSAN! Don't buy a Nissan at all! read more

Absolutely amazing experience. After years of struggling through car buying process - unethical dealerships and dishonest salespeople - I discovered Legend Nissan through their Internet Sales Manager, Gina. And I couldn't be more grateful. Ask for Michael Black in the showroom - a gem of a salesman. In an industry littered with charlatans, Mike was a genuine breath of fresh air - he truly advocated for my family to help us secure a safe and affordable vehicle. Take my word for it, you won't regret it, Legend Nissan checks all the boxes: affordability and outstanding customer experience, second to none. Good luck and happy driving! read more

Very shady and unprofessional dealership. I was looking at a car that was listed online for $6900. My father went in and while they showed him the car, they told him they'd be an additional $3100 markup for "new tires and other etc " done to the vehicle. This is completely grimy and unprofessional and I would probably never deal with these people. Not sure how they have 4.6 on Google. read more

We, my wife & I, recently were coming off a 3 year lease on a Nissan Rogue. We reached out to several Nissan dealerships but in the end Legend came through with a deal we couldn't walk away from. Our meetings with leasing specialist Michael Black were very positive experiences. The lease we were coming off was from a competitors dealership. When we visited that other dealership they didn't treat us, returning customers, as well as we expected they would have. INSTEAD the leasing team at Legend treated us the way we had hoped to be treated in the first place, fair, honest and respectfully. I would definitely recommend Legend to anyone looking to lease. read more

Legend Nissan - Auto Repair Near Me - Syosset, New York

My experience with LEGEND NISSAN in Syosset was horrendous. My father and I came in to buy a 2021 Infiniti Q50. We sat with ZUBAIR KHAN and boy oh boy. I'm not sure who's the bigger liar, ZUBAIR KHAN or his Manager ASHRAFUL ALAM. They assured me that the vehicle is Certified Pre Owned, that is has a warranty on it, and that there is a power train warranty of 7 years or 100,000 miles. We put the deal in place and came in to pick up the car on Thursday 1/11/24. We walked in and I shook ZUBAIR's hand and he made zero eye contact and was very short with me. You would think that someone who's about to make a car deal would greet a customer with a warm welcome. That was red flag #1. Next, ZUBAIR sat us at his desk, immediately took a drill and started swapping the plates from our trade in to the INFINITI. Before we even sat with the financing manager. That was red flag #2. Finally, ZUBAIR left us at his desk ,by ourselves, for a good hour and 15 minutes. This was red flag #3. I would assume he didn't want to be asked any questions or be put under the microscope while we waited to sit with the finance person. We finally sit with the finance manager and guess what. Everything we were told was a LIE!!!!!!!!!!! The car is not certified pre owned (even though they claimed numerous times it was by INFINITI and that's why they couldn't do any better on the price). I specifically asked if the car was certified by Infiniti and I was told "YES". Lie, the car is certified, but by some random 3rd party certification that I've never heard of. The car also does not have any warranty left on it (even though I was assured by both ZUBAIR KHAN and ASHRAFUL ALAM that it does). And, The powertrain warranty from Infiniti that both ZUBAIR KHAN and ASHRAFUL ALAM claim that the car has was inaccurate. Needless to say, I came out of the finance office and asked both ZUBAIR KHAN and ASHRAFUL ALAM what the deal was and the both of them had nothing to say and just put their heads down. Refused to look me in the eye because they know what they know what they did. They know that they lied and mislead us. At one point, ASHRAFUL ALAM did mention that they acquired INFINITI in March of 2023 and are still not familiar with the brand. So, you're telling me that you acquired a car brand 10 months ago and still don't know the policies and procedures? Basic warranty information? How the car brand operates? Maybe educate yourself on the product you're selling that way you can properly educate customers? I felt bad for the financing woman who was helping us because she was caught completely blindsided by the lies we were told. I don't remember her name but she was very sweet and the look on her face said it all. Thankfully, I lined up another deal for another 2021 Q50 from a different dealer just in case this fell through because I had a bad feeling about this place since day one. I told her the deal I had lined up and she said to my father and I "I would take that deal over this one" along with "I hate delivering cars like this" which tells me this isn't the first time something like this has happened. Not to mention, when they pulled the car around it was dirty, not detailed (even though they charge you an extra $3000 in prep fees) and the back window was covered in condensation which is a tell tale sign of moisture getting into the car. Horrible experience with ZUBAIR KHAN and ASHRAFUL ALAM at LEGEND NISSAN. Buyer Beware. read more

PURCHASE FROM LEGEND NISSAN WITH CAUTION! Upon settling on a final sale price on a new '23 Frontier, I was led to the finance department to finalize the deal where I discovered that the "final sale price" we had agreed on was marked up over $1000.00! This was not by fault of the finance department. The agreed sales price was approved by my sales rep Matthew Pisarz along with his manager Ashraful Alam. And they provided the finance department with that incorrect sales figure. They claim it was an accident. But this is just one of the many tactics that you hear car dealers try and pull and never think will happen to you. BUT IT WILL AT LEGEND NISSAN! Before leaving this review I have contacted Matt expressing my dissatisfaction, the livid dirty feeling you have when you have just been taken advantage of, and he pleaded with me that he wanted to make it right. I asked how he wished to do so, and he proceeded to offer me all-weather floor mat. What a joke. And the kicker...my vehicle already came with them! Do a little research before blindly throwing money/products at an issue to try and make it go away. After many phone calls with Matt attempting to speak with his manager, Alam, he would continuously ask me what I wanted to make it right. What I wanted was not to feel taken. What I wanted was to be heard and for fault to be admitted, but they were not willing to do that. I eventually realized that if I did not state "what I want", in terms of goods/services, I wasn't going to walk away with any type of reasonable resolution, because they weren't going to make this right on their own accord. So I asked for items that I was going to purchase myself, additional tie-down anchors/cleats as well as utili-tracks for the bed floor. All Nissan items, nothing 3rd party. Now that I stated terms, as unpleased as I was that I was more or less forced to do so, I then and only then received a call back from Matt's manger, Alam. I explained my story to him, he heard me out and apologized for this happening, and said that he will talk to his boss to see if he can get me those items. And that he would call me back in 2 days. Well 2 days came and went, despite my attempts to get Alam on the phone by reaching out to Matt and the general dealer phone number. The 3rd day, I had to call to get Alam on the phone, only for him to offer me 4 tie-down anchors/cleats for this inconvenience. A total of a $200 value. Are you kidding me? I declined the offer and he said that it was the best he could offer. After this experience happened to me, I looked up reviews and found other customers with THE SAME EXACT STORY! I was in shock. I should have looked up reviews before going there. Do your research people, it does matter! Frankly, at the end of this entire experience, I am disgusted that the team at Legend Nissan attempts tactics like this with their customers. And they probably get away with it a lot of the time too. They claim to want to do right by their customers and what to gain customers for life, not just one time purchases. Well...this is certainly not the way to do that. Do better. read more

Joel was my salesPerson and found me the perfect car also a great sense of humor Thanks. Joel read more

We had a great experience with Joel Grant. My wife and I visited Legend Nissan last weekend, we did not have an appointment but were quickly helped by salesman Joel Grant. Joel was friendly and knowledgeable. He listened to what we were in the market for and helped find exactly what we needed. We were well taken care of and all of our questions were answered. Joel is professional, with the occasional corny joke tossed in to keep us smiling. It was all around a great experience with a personable and helpful salesman. I have no hesitation recommending Joel to friends and family in the market for a new or pre-owned car. read more

Legend Nissan - Auto Repair Near Me - Syosset, New York

SCAMMERS AND TAKES ADVANTAGE OF WOMEN!! On May 17, 2023, I reached out to Legend Nissan after finding a 2023 Pathfinder SL within my price range ($400-$500 per month) on the nissanusa.com website. After receiving an email from Ian at Legend Nissan stating the vehicle was still available, I went to the showroom to look at the vehicle and discuss leasing options. I was partnered with a salesperson, Mike Black, who quoted a monthly lease payment of approximately $686. The quote I saw on the website for the same Pathfinder SL 4WD I was shown at Legend Nissan was $463 per month for the same terms - 36 month lease and 10k miles per year. That said, I advised Legend Nissan of this issue in an email that same day and didn't hear back from anyone that day; however, I noticed the NissanUSA website was revamped the next day. Now, it notes that a down payment of $6K is required to get a lower lease payment. Additionally, the payment calculator automatically adds a Down Payment when you open it and you cannot build a Pathfinder SL with a SL Premium Package and Towing Hitch Receiver even though that's how I viewed the vehicle on the website. I feel Nissan and Legend Nissan acted improper. First, by advertising a lower lease price just to get me into their dealership and second, by believing they could say whatever they wanted and quote a much higher lease price since I am a woman who was not accompanied by a man and would buy into whatever they said. I have the emails and screenshots saved to prove all of this. It was the worse experience I've ever had with a car dealership. Recently, I received a call and email from Legend Nissan, but as I told Joe, I am not sure why they contacted me again since Wayne Siegel, their GM, stated to the NY Attorney General, after receiving my complaint, that they offered me an "outstanding deal but that wasn't good for her either," and I "would be a disgruntled customer from the start." To be clear, offering $499 a month for an 18 month lease was not an outstanding deal as the same car was estimated to be a lease of $463 a month for 36 months with no money down on Nissan's website. When I spoke to Joe previously, he looked for any which way to prove that I "wrongfully made the assumption that offers" I saw on the Nissan website didn't require any money down after sending you picture after picture. Each one I sent them, he looked for another loophole. I may be a woman, but I am far from stupid or naive. I also found it amusing that Joe stated in his recent voicemail that he wanted to give me "rock bottom number over the phone with the amount of money you want and the miles you want." So now he wants to offer that "outstanding deal" they mentioned in their response to the Attorney General. Interesting... read more

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I was a pretty good customer for the last 7 years. I went into this last job explaining that I have been experiencing the same problem with my battery dying for the last 3 years. This was the 4th battery since Feb 2020. Something isn't right? They said it may have been due to the broken tail lights short-circuiting?? The problem had been occurring before the taillight casing broke (I cracked both taillight housings a month apart in Aug/Sept 2022). I also had gotten an estimate on the taillights in Oct 22. They said nothing was wrong with the wiring. However, they made it seem like I had to have the taillights fixed (an $824 job) because that may be the cause. I was holding off on fixing the taillight due to the cost and age of my car (2013). I also knew it was not going to resolve the issue with my battery dying. Sure enough, I brought the car home after $1200 worth of work was done, I woke up the next morning and started my car with a little hope, and it was dead. When I called and said the battery was dead again. They said they tested the battery when I came in and the battery was fine. I said, that's because I had it jumped and drove 40 mins to your service center. Of course it's going to be fine. I told them they had to keep it overnight and they will find it dead in the morning, this is what we did last time. They kept it from Friday to Monday, and I receive a call on Monday, "We diagnosed your car. Your battery is dead." I said, "Yes! That's why I keep bringing it in." I want to know what keeps killing my battery every year. They replaced the battery as they have the last 3 years. I was charged half the cost of the battery because the last battery I paid for was in Feb 2020. The two batteries in July 2021 were free because they were under warranty. So, I paid $141.22 in total ($90 for the battery and $40 for installation, plus tax). Which was fine and fair. This is what should have happened the first time I went in. What I'm not happy about is that I paid an unnecessary $824 plus tax to get my taillight repaired, that I was made to feel like I had to get done, when it wasn't the problem (they said it was because they were looking for the cause of the problem. Yes, at my expense). Plus other work they did the first time, costing me $1200. None of which fixed the problem. When the actual problem actually only cost $141.22 to be fixed. I was sent a feedback form after the job. I told them, if they want to keep their customers, they should look for the most cost-effective route the first time, then work their way up, as they look for solutions. Not start with the most expensive thing first. I feel like they either didn't care about the expense to their customers and/or were taking advantage of the situation. I was sent a 2nd form to confirm what happened. I told them I would give them time to respond to me and also that I was going to post this review. It's been over 3 weeks now, and no response from them. I have been a long-time customer of Legend Nissan (7 years) and I've always had a good and sometimes great experience, but not this time. They may have gotten $1200 from me, but they lost my trust and a long-time customer. read more

We had a positive experience buying our first car from this dealer. The dealership is clean and spacious, and they took appropriate COVID precautions. For both our appointment to see the car and to come back to pick it up, the salesman was late. It wasn't a huge deal but would have been nicer to not wait 10-30 min. Our salesman was very knowledgeable about the car. We learned about all of the features before our test drive. Both of us were allowed to test drive the car, including on the highway. The pricing was transparent. read more

Basically polite scammers. They put on a good show but when it comes to the numbers they float the "sucker" balloon to see how much they can extract from you on a deal. Then when you decline they hound you and blow up your phone. In other words they suck. Update: Another owner contacted us but was no help. We presented a voucher from a Nissan legal settlement and the sales manager basically said it was fake. They also now say the number we got wasn't in fact the best they could do like they said. It would be way easier for you to start from a place of honesty and fair pricing then to try to clean up the mess you make after the fact. But you won't care about this feedback. It's business as usual, take advantage of as many people as you can cause there is always another sucker. Well maybe the internet is your wake up call. read more

I had the greatest experience at Legend Nissan. I came in about 3 months before my lease from another car company was over. I was exploring my options and they were patient and accommodating. I haggled a deal for myself that They couldn't honor so they brought in a supervisor who along with the wonderful salesman Michael Black worked out a deal that I was extremely happy with for three months later. I just picked my car up last night which was 2 days earlier than I was supposed get it. Again they were accommodating in every way. Michael made sure to look for me at my appointment time and brought my car around so I could check it out. I then met with the finance department. Their high tech experience there made everything quick. I think the whole experience took an hour. A pleasant hour at that. The only way this experience could get better was if they gave me the car for free. Ha ha! Thanks Legend Nissan for everything! read more

Not all Nissan dealerships are made equal. Generally, the further you get away from the city, the better they tend to get. I've been to some horrible dealers in Brooklyn and Queens. And there is a reason I'm willing to drive out here to have my car looked at. I needed to few things done and a few recalls addressed. One quick call to the service department and they answered all questions and told me to come on in whenever I like. I drove over and in no time my car was good as new. No inconvenient appointments, no ridiculous wait times; it was all quick and painless. Do yourself a favor; if your Nissan needs attention, bring it here. read more

Had such a great experience coming here. Joel Grant at Legend Nissan was so personable. It was my first time purchasing a car from a dealership and it went as smooth as I could have imagined. Thank you Joel for all your help! Glad to be stuck with you for the next 10 years. Highly recommend Joel if your looking to buy a car! read more

Legend Nissan - Legend Nissan - Auto Repair Near Me - Syosset, New York

I would give this a 10 out of 10 if it were an option. Within the past 2 weeks we've visited 5 different Nissan dealerships throughout Nassau County and this is by far, THE BEST Nissan dealership we came across. Furthermore, this was the best experience I've ever had at any dealership. I read the reviews before visiting, so I knew MIKE BLACK was the salesman we wanted to see. His service did not disappoint and I can now say the positive reviews he has was well earned. He was personable, honest, hilarious and a sharpshooter. We did our research on the make and model we wanted AND we had previous knowledge of the car and prices before seeing Mike. All other dealers we went to threw in hidden fees but Mike didn't. Mike gave us an amazing price and there were NO hidden fees. I will tell everyone I know about his service because I was highly impressed. Do yourself a favor, don't waste time going to any other Nissan dealership. Go to Legend Nissan and ask for Mike Black. Dwayne also did a great job with ensuring all went smoothly with the financing. Please keep up the great work!!! Stacie S. read more

Recently Leased a car with salesman Alam. Traded in my old lease which was 3k over milage and due back in September. They paid my overage, waved my last two months payments and I went from a 2017 SL pathfinder, to a 2020 Rock creek SL Pathfinder which has a significant amount more upgrades for $20 less a month than I was paying before. No haggling. No games Smooth experience read more

Place is a joke from management to the sales department. Don't waste your time here they just tell you everything you want to hear and in the end you're getting screwed. I walked out.... Not even an apology... after they accused my son of taking a key home when it was in their dealership the whole time!! I would Definitely NOT recommend them! read more

A couple of weeks ago I purchased my third car from Legend Nissan and again the staff did not disappoint me! Hassle free negotiation, impeccable service, knowledgeable and friendly staff. Not only did I leave with a new car, the General Manager gave me a television for being a loyal customer. I brought my first car there in 2001 and I will certainly keep returning. I also get my car serviced through Legend because again the service is impeccable and the staff is also top notch! I definitely recommend everyone check them out. read more

I just purchased my 2018 Murano Platinum from Christy. She was wonderful and the buying experience was as pleasant as it was last year when we bought our 2017 Sentra here from Julian. We got the car for a lower price than we got at a Costco Plan dealer. She also gave me $500 more for my trade-in ! Legend Nissan is the only dealership that I would recommend. read more

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I wish I could give a -5 star review to this shitty dealership. I will write a more comprehensive review very soon but at all costs avoid this dealership. They are not at all reliable, nor responsive. They lack a professional way of communication. I purchased a car over a month ago and I still don't have the registration nor the plates. They keep acting as if they are solving world hunger or getting the paper work done is some rocket science activity and doing me a huge favor. There is a clerical woman who even shows attitude if you ask for an update and her tone quickly turns aggressive. My worst ever possible car purchase experience in the last 15 years. read more

**UPDATE** The owner responded to this review (see below) asking for my contact, so they could help me. I sent them my phone number (which they already had) and surprise, surprise they never contacted me! DON'T BUY A CERTIFIED PRE-OWNED NISSAN FROM LEGEND! You will not get the car in the shape that Nissan supposedly guarantees you by buying a 'certified pre-owned vehicle.' I found out that my vehicle had mismatching tires, and one of the tires was in HORRIFIC shape when I took my vehicle in for service at another Nissan. I learned that I should have received a car with matching tires as a CPO. I also learned that the Engine Air Filter and In-Cabin Microfilter were not in the shape they should have been, considering how much I had driven the car. I contacted Legend Nissan several times to tell them about these issues. The CPO manager was supposed to call me back but never did. At this point, I took the issue to Nissan Consumer Affairs, and they were totally incompetent. I went back to the dealership, and the only thing they offered was for me to drive 6 hours to them to buy a whole new set of tires from them at full price, and they would give me a free $60 service. Don't go to this dealership if you want to be treated with respect and a certified pre-owned car in the shape it should be in. read more

What a great experience it was to work with Jermaine Spencer. He was up front and honest through the entire process. He got me my new Murano rather quickly. I appreciated all his updates and was soooo happy he got me the exact car I wanted. Thank you Jermaine. Your honesty and hard work is greatly appreciated. I LOVE MY NEW TRUCK. ..diana... read more

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My dad always warned me - Never bring your car to a dealer for service - I always listened until now, boy was Dad right. Unfortunately I had no choice. I was away and the car died on my daughter. Being new to the neighborhood , and fortunate enough to have new cars I had no options near by. Turned out car need new battery. (Car only 3 1/2 years old). $299.00 for the battery. I'll leave that alone as it is not the real concern. So I have it towed there on a Sunday when service center is closed. They were nice on phone to agree to take the car and let me leave it - good start. I get a call from the guy handling my car - turns out I have maintenance plan - another good start. So Oil Change and Tire rotation he took care of. (I have the voicemail). Few other maintenance issues I approve. I am not a mechanic so I dont know if legit or not, but I am not complaining. I now doubt that they are legit because of my experience. My daughter arrives to pick up the car $2,500.00 bill. Seems I approved brand new tires, balancing and alignment. Did I mention the guy who called me already told me he took care of the tire rotation for free as part of maintenance plan? Do you rotate new tires? Or rotate them then change the tires? Again I am no mechanic but i don't think so. I also was charged parts for the oil change - again that was suppose to be included as part of maintenance plan - if not think it should have been explained as the cost of maintenance plan plus parts means a very expensive oil change. Basically stay away from this place. You can explain away this bad review, but you see all the bad reviews here? Cant explain them all away. Also you can see I do lots of reviews and most are not negative. Moral of the story - listen to Dad. read more

Wow! It can't get any better than this! Leasing Manager Johnnie Rhodes and Sales Manager Joseph Florio made my new car dream come true- a super deal $ on a fully equipped Rogue Sport. No hassle - No nonsense. No other dealership or sales team can beat them. Doing business with Johnnie for many years- Never disappoints. So happy. Thanks for another great lease read more

For the Service Center: Great customer service, especially from Neil who always remembers me even though I only come in twice a year. Neil explains things clearly and honestly: always let's me know what's going on and what it will cost. Will always come back. read more

Just went back after 3 years to end my lease and I worked with Mike Black again. Great guy very upfront and transparent. He walked us through the whole process and made sure we understood all our options. We also worked with Marissa and she was terrific too. She went back to make sure we had the best price. They make a good team! read more

This dealership is one of the worst I've ever had the unfortunate experience of dealing with. I leased my 2019 Rogue Sport and then at the end of the lease term, decided to purchase it. I was offered an additional warranty on the vehicle which I purchased. I found out this past June 1, 2024, while I was trying to service the car at my local Nissan dealership, that the warranty had been cancelled. That was a surprise to me because I still had about two years left on the warranty or so I thought. My biggest complaint is with the Finance Manager, Marissa Mahmood. At first, she would always be too busy to get on the phone so I left many, many messages with no return phone call. When I contacted Nissan Customer Service department to escalate my complaint, is when she finally took my call wherein she told me I'd be getting a refund to my car loan for the full warranty amount. I've called several times since then to follow up with her and she'd give me an excuse like I was sick, I was out of the office, I was busy with month end, etc. etc. etc. the only excuse she has thrown my way is the dog ate my paperwork. It is now August - over two months from the date of my first call to the dealership, specifically Marissa Mahmood, and I still haven't received a call back or confirmation of my credit to my car loan with Nissan Finance. It's funny how everyone is so nice when you're thinking of buying a car but when you actually do, they couldn't care less. I would not recommend this dealership to anyone, not even my worst enemy. read more