This week's experience at Hasset Lincoln was exceptional! From the moment I walked in, I was welcomed by the wonderful sales representative Sharon. A true sales professional, Sharon had the patience and knowledge to answer every question with honesty and transparency. She understood my needs as a customer and patiently explained all details. We quickly negotiated a fair price, and she expertly guided me through the entire transaction, taking care of all documentation, insurance and plate transfers with the utmost of expertise and efficiency. And also spent ample time reviewing all the technical features once we signed all the papers. So a huge shout out to Sharon for all her help, I just picked up my new car today, and I'm actually already looking forward to my next purchase with her!! read more

Hassett Lincoln - 2025 Lincoln Corsair - Car Dealers Near Me - Wantagh, New York

Brought truck in telling them there was fluid in my driveway. They claimed they tested it thoroughly and found nothing. Several weeks later extended warranty expires. Truck was overheating this weekend. I brought it in to another shop and was told the radiator hoses are shot and need replacing. Radiator fluid is low and leaking. Hassett service is the worst. Don't waste your money on an extended warranty with these crooks. Those five star reviews that are being left by "customers" should be taken with a grain of salt. read more

would leave 0 reviews but can't. some moron answered the phone while I am trying to inquire about a f150 raptor. first he tells me it cannot be leased which is incorrect according to Ford. He then tells me it's going to be a lot of money. Moron didn't bother to ask how much I would put down. Quite literally the dumbest sales person I have ever spoken with. He then tells me the price for the vehicle online isn't actually what they are selling it for. I'm sure the FTC would love to hear about those practices. then this loser hangs up on me. Hasset ford should fire this guy for hanging up on me while trying to purchase a 90k truck. Nice business, now I'll spend my money at another dealership. read more

Really great dealership and service department...always friendly and courteous service... always done on time too! Thanks again!!!

Here's a polished review you can copy and paste: I had an excellent experience with Drew at the Ford dealership. He was friendly, clear, and efficient. The work was done quickly and done right. It's rare to find someone like Drew! Highly recommend asking for him if you want honest, reliable service. 10 out of 10. read more

Took my SUV in for service the service representative Sean was very deceiving and straight lied about what was going on! Had no customer service skills and was very sketchy. My experience gave me a new outlook on how shady this business really is. read more

From start to finish I was impressed. Ralph was so helpful... honest and patient . Answered all my questions . 10/10 would recommend.

I had a really pleasant experience with the sales person Al Valoroso, he was helpful from the beginning of picking my vehicle to the end were he was showed me how to hook up the cell phone and all that other good stuff. Everyone I dealt with was very professional and friendly. read more

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So. My 2020 F150 had some serious electrical issues. It was so bad that I couldn't drive the truck because the drivers seat would move on it's own while I was driving. The service center took me in quickly as an emergency situation. I was grateful because i use it for so many situations where I couldn't use a regular car. The guys worked on my truck for 15 days going through all of the electrical system. Had to remove so many panels to get to it all but they didn't give up. They reached out to me through the process and were able to figure it out thankfully. I'm not sure of the name of the mechanic that was given the task but I appreciate him working so hard on my truck read more

Financed a Ford Explorer 1 week ago. Everything went very fast and smooth. Our salesman Ralph was so nice and accommodating. Would definitely recommend Hassett Ford. read more

Great dealer with no hidden fees at all. You will pay just the price that you see plus taxes and DMV fee. I purchased my car from Al Valoroso and Alex Klein. Both were great and were honest and very helpful during the buying process. I purchased a used off brand car from them and am very happy with their service. read more

I just finished my second lease with Hassett Ford. Thru these two leases all in all it was a good experience. I loved my salesman Rich Parisi. After my second lease Hassett reached out to me as this lease was coming to an end. They were nice as could be. Once I informed them due to personal reasons I would not be leasing or buying for a couple of months I was no longer of any interest to them. Spending time out of state I had a very small window to return my lease. I reached out to the dealership before 3 pm on a rainy Sunday. The salesman Steve said they were swamped and way too busy. I told him I had no other choice. He told me call when I was 20 minutes away which I did. He started with how busy they were. I was at Wantagh Parkway and Ocean Parkway. I arrived in under 15 minutes walked into the dealership and it was like a ghost town. I stood at desk for a couple of minutes and then was asked could I be helped. I said I was looking for Steve , all I hear is his voice from behind an office partition wall. Not one customer in the store. So another associate helped me with a smile on his face. He asked me where the car was I said out front. I asked if should I come with you he said no he was just going to pull it in the back and take the plates off it. I was on my way in 15 minutes. I reached out to General manager about this and never got a reply. The I receive a bill for $1900.00. I agreed with everything on bill except for a dent on fe3nder and on door. These were never there. Spoke to Ford Credit I was told to ask Manager can he pull video of car being brought around back. I reached out once again now with this issue and once again never heard back from manager. I guess they think I will just pay and go away. I am a journalist and I gave Hassett Ford a chance to reply. It is now time I have two local networks that want to do this story They had their chance. Jim Staubitser read more

Hassett Lincoln - Car Dealers Near Me - Wantagh, New York

Laughed my ass off looking at reviews for this Wantagh location. I believe any good reviews were probably placed by there own staff. Doesn't matter how many years you deal with them, and it don't matter how many cars you purchased. Called on May 6th for car repair, and was told no loaner car would be available. Also the earliest I can come in for repair on a car that we purchased with a 5 year factory warranty would be Mat 23rd. This is so ridiculous... do yourself a favor go anywhere else!!! read more

I would not even give them one star. They make you wait months for a loaner. They said they "fixed" my problem (noise went away) and when the problem came back, they replaced a part. There was a noise right afterwards and it turned out the part was defective. Now, the problem (or similar one) is back and a new issue as well and they refuse to service the car. That is AFTER they made and CONFIRMED an appointment with me-almost a week before. They also do not return calls when they say they will and generally are impossible to deal with. I would strongly recommend against using this dealership. read more

I brought my mothers car in there with a copy of the Technical Service Bulletin that Subaru issued to all of their dealers stating that the transmission warrantee was to be extended for the torque converter solenoid valve as it was a known issue. First they tried selling me a throttle body cleaning for $600.00 which is absurd. I explained to them that I was having issues as described in their own service bulletin, and they refused to honor the warrantee to inspect the transmission for the known issue. They told me it could be ten other things that would cost $2,000.00 or more before they would even look at the transmission because "you can't jump to C before you do A and B". C is in the technical service bulletin as a known issue. Why do I need to replace parts to see if it fixes the problem when I have something in writing from Subaru stating what the problem is? Absolute scam. They don't want to do the warrantee work because they only get paid what it's worth from Subaru to do it and they can't charge $600.00 to spray throttle body cleaner into the throttle body. I am contacting corporate to try and find a dealership that will honor their own technical service bulletin issued in writing by Subaru. They even told me that the TSB would be covered under warrantee but they needed to do $2,000.00 worth of work to see if that fixes the issue before they even look at the actual problem. I feel for my mother. Nobody but a dealership will touch the transmission so she's screwed unless corporate steps in. I would never buy a Subaru after dealing with these people. I hate knowing that the dealership is lying and just trying to make money off of you and having no way to do anything about it. read more

I recently leased a Ford Explorer from Hassett Ford and I couldn't be happier. Our salesman Michael Scannello was great to work with from start to finish. After 14 years of being with Toyota when it came time to renew my 3rd highlander for a new model 3 dealerships said they couldn't help. Micheal at Hassett solved the issues and put us in a nicely equipped Explorer in one day and treated us with mutual respect making the car leasing experience great. We were recommended by friends and definitely will now recommend people in turn. Great place, Made the process smooth as possible read more

Buying a new car can be a real pain, but hassett made it easy. My salesperson was Michael Scannello. He was a pleasure to deal with. No pressure great price and an all around nice guy. James the finance manger was great too. I would definitely buy a car from them again read more

Hassett Lincoln - Car Dealers Near Me - Wantagh, New York

Thank you for the service... I was dealing with Steve and he took care of me the way I was expecting it

I had been looking for a used Lincoln Continental and the dealership I had dealt with for 3 lincoln vehicle purchases had none to sell. So I widened the search knowing that many dealerships are masters of deception and kill you with fees. searching the internet I found a '17 continental with low miles and an excellent price. Hassett of Wantaugh had the carfax for the car on the sales site which is an excellent reference provided by the seller. They also had a disclaimer that they don't play the hidden fee game which was also a huge bonus to consider. I dealt with salesman Larry Merola who was excellent. We were able to conduct much of the necessary sales requirements over the internet. This included getting a ballpark figure for my trade-in. This was essential as a previous dealer tried to lowball the trade-in to an insulting amount causing me to walk away. The dealership was a 2.5 hour ride through miserable traffic so I didn't want to show up and be lowballed on the trade. Larry Merola was up front and honest about the trade-in possibilities and so I came in to buy and sell. Just as he predicted I got a fair price on the trade-in and we went forward with the sale. I even purchased an extended warranty which was a warranty from Ford and not some third party company that never covers whatever breaks down on your car. I am more than satisfied with how it all went and a special Thanks to Larry Merola for being an honest and excellent saleman. read more

This car dealership embodies why I truly despise having to purchase a new or used vehicle from a dealership. My sales person did not listen to one thing I said nor respected any of my requests. Kept me there an absurd amount of time. I gave them a deposit to hold a car that I declined on purchasing less than 24 hours later. Almost a month later and two requests for reimbursement, I still have not received my money back. I went there to purchase a car and due to ignorance, arrogance, disrespect and stupidity I took my business elsewhere. read more

The cars are nice. That's it. First off you need an air traffic controller to find a place to park in order to go inside and be treated rudely. I told the receptionist that I needed a sales agent. I looked at the car, got in the car, checked everything in the car, got OUT the car, looked in the trunk of the car..... then left. Four salesmen sat at their desks and not one even exchanged pleasantries with me. They must not need my money that badly. The receptionist offered to tell her manager but really? If I need to do all of that to spend my money then I can do it somewhere else and you should too. read more

There's a reason why time after time I come back here. I'm a leaser and can go anywhere and have tried, but I'm always drawn back here. John Descul has been amazing to work with. No nonsense sales consultant. Answers all my question right down to the finish line. Strongly recommend the people at Hassett and strongly recommend work with John Descul. read more

Let me start out by saying that I am a repeat customer to this dealership. We just returned my wife's Lincoln MKC and picked up the new Lincoln Corsair. Our salesman, Alex Klein is as honest as they come, which as youis a rare attribute when describing car salesman. We walked out of here feeling like we were given a good deal and that we weren't being taken advantage of as I've felt in the past at some other dealerships. If you're in the market for a new Lincoln, I highly recommend this dealership and Alex in particular. Trust me, you won't regret coming here if you do, I know that I don't. read more

Mike Scannello recently help me purchase a Ford. He is super knowledgeable and provided me the the best service that I have ever experienced in purchasing an automobile. read more

the sales dept. is five stars, service needs help, I bought three cars there and was pleased with both my salesperson and the deals, but if you need a simple oil change and inspection you have a better chance of winning the lottery . two to three weeks for appointment and leave the car will call you, really, what happened to drive in service, this needs to be looked at, how about a dedicated C mechanic to do only inspections and oil and filter jobs. O.M.G. what brilliant idea, I think not, cmon guys , you have no cars to sell how about servicing the one's you sold us. read more

Recently purchased a used vehicle and Al made the entire transaction so smooth and simplistic. I traveled from out of state as the pricing was super aggressive and Al went above and beyond and picked me up curbside at the airport. Total classy move and exceptional to work with through the entire process: purchasing, extended warranty and finance. I would highly recommend this dealership and specifically Al (he sets the bar as the best of the best). read more

I spoke to several Ford dealers across the area (50 mile radius) when researching a new vehicle. I knew exactly what I wanted and have owned three Explorers in the past and also know what the pricing should be. Many were difficult to get straight answers or even to communicate with. I called Hassett and spoke with John Desclu. They had the car and options I was looking for. I was very straightforward with competitive prices I had received. He was also very straightforward with pricing. Closed on the car last night. None of the funny business I've dealt with in the last at a closing. Overall very happy with the service and loving the truck so far. read more

I always have a good experience here. They take care of my services through my random issues and are my customer service question. Friendly service read more

Had a wonderful experience getting my car here! Was in a weather related accident with my previous car and was very hesitant to get behind the wheel again! I came here after knowing multiple people who came to the same location to get their cars! I dealt with Paul who was great to work with! read more

This dealership is top notch. Al and the team are professional, polite and knowledgeable. They have a great selection and made everything so easy for us. We love our new Navigator. Highly recommend this dealership! read more

Howard was awesome. If anyone is looking to purchase a Ford vehicle, please see Howard. He made the process seamless.

Many thanks to Al Valoroso, Sal, and Mark for getting us out of a total lemon and into a beautiful Explorer. Will recommend anyone I can to Hassett. They are experienced and courteous professionals. Easy to deal with and plain spoken throughout the whole process. read more

I had very good experiences with my previous salesman Fred Silverman from Hassel Ford I want to warn people about the manager Timothy Coppola. Basically I received a email from Timothy basically asking us what we wanted to do with the lease. The reason we had to deal with Timothy now is because Fred is no longer with dealership. The lease was due on Tuesday so i returned it on Tuesday morning at 10am as per instuctions on the email. When we came back for return we were instructed that we had to make appointment for the return and needless to say I was very annoyed the way we were treated. read more

I came back here for a Second lease after our first lease here three years ago. I have to say that we are every happy with our experience with this dealership. As loyal Ford customers we decided to stay with the Ford Edge but wanted to lease a newer model. Tim ( the leasing manager) went above and beyond to ensure that we got the truck that we wanted and he was able to get us an amazing vehicle to lease while staying within our budget. Dan (the finance manager) was also a pleasure to work with and they were both professional and friendly. We highly recommend Hassett Ford to anyone looking to lease or buy a new Ford vehicle. read more

I figured I try Hassett service after getting the major shaft and run-around from Levittown Ford, but no use. Just more piss-poor treatment and another service department that doesn't know the meaning of the word "service." I made an APPOINTMENT for a recall weeks in advance. Brought it in at 8:30 am on the day of the appointment. The called me back BEFORE NOON to tell me they wouldn't be getting to the car today at all. WTF? They obviously don't know the meaning of the word "appointment" either. If you need your Ford serviced, stay FAR away from Hassett "service!!!" read more

Good service. The service manager is responsive to any concerns. Got 0% interest on a year end sales event in 2017. They give loaner vehicles when necessary. Sales, service, and parts are all conveniently located in the same building. read more

A waste of time and money with Ford service department at Hassett I brought my car in early October because the engine coolant light was on, the check engine light was on, and my car was having trouble starting when I got gas. I knew that you typically pay more for service at the dealership but this was an ongoing issue that I wanted corrected by people who are familiar with the brand. I made an appointment far in advance online for a Saturday. My car sat there and was not looked at until Monday. I do not understand why they make appointments if they cannot get to the car the day you schedule. They said it was an issue with the vapor management system and all was fixed. It cost $692 after a 10% off coupon I had. About a month and a half later my engine coolant light came back on. I looked under the hood and the engine coolant was almost completely empty. This was on the Wednesday before Thanksgiving. I called them and explained the situation and they said they could look at it on Monday. On Monday we dropped it off in the morning. They never got back to me so I called them in the early evening. They wanted to keep it over night to check for a leak. On Tuesday they advised to change the water pump and heater hoses for $1350. I explained that I did not want them to do the work as I brought the car in a month earlier for the same issue so it was either improperly diagnosed or fixed. They decided to be kind and bring their repair price to $900. I asked the service representative that I was dealing with to please have the manager call me so I could explain the terrible experience I had getting my car serviced there. The manager never called. This was even after I asked a second time when they called to let me know my car was ready to pick up. This seems to be something the managers do regularly based on other reviews I have seen. read more

Worst service dept. Leased a Ford Edge, and the first year couldn't reverse. I had to wait 3 weeks for an appt. No loaner car available. I went a month without a car. Three times the AC/heating system went along with the power windows. Had to wait to get an appt. each time. Once I waited extra for a loaner car so I wouldn't be without a car again. Obviously I got a lemon, so wouldn't it be considerate of them to try to fix my car quickly? I wrote to corporate, but since the dealers are independently owned, they don't seem to care. I will never go back to Ford. read more

I would give zero stars if I could. This dealer has the worst service department I have ever seen. Rude, condescending and just plain nasty. I purchased my last two cars from Hassett but I will never set foot in this dealership again. The service department has elevated lousy customer service into an art form. read more

Worst dealership service. FORD HASSETT IN WANTAGH. Took a week and a half to get an appointment for a repair on transmission that will be covered in an extended warranty Ford issued. Day before appointment a "nasal Nellie" called me to say they are having a busy week and will need to reschedule....until Monday, JUNE 18th!! When I advised her of the difficulties already with the service department and another week and a half as a single mother without a car is beyond unacceptable. I asked for her Manager. She advised that would be "Bob", Bob you say. Does bob have a last name. No she responds. She then went on to "advise me" that being that she called me she had my number and would have "Bob" call me back. That was Wednesday June 6th. Today is Friday June 8th. No call. I telephone the service department. Everyone unfazed by situation. No worries as I have already booked with another dealership who is currently working on the vehicle. Businesses have issue with reviews and complaints such as this provide for public consumption via social media etc. yet they continue to treat customers with blatant disrespect. Garbage in is garbage out. read more