Baltimore Auto Body & Collision Center either replaced or bought out Bumper Globe. I was a…read moresatisfied customer of Bumper Globe, but ABSOLUTELY CANNOT SAY THE SAME FOR Baltimore Auto Body & Collision Center (now referred to as BABCC). Paint was peeling from the roof of the car and I'd called around to BABCC and had brought my car in for an estimate. The main person I was talking to kept trying to upsell me and repair other paint issues on my car, which was pretty annoying after I said No the first time. Despite this, I agreed to drop off my car while I was out of town for a long weekend. BABCC is conveniently located and I can walk there if necessary. I dropped my car off on Wednesday evening, 7/2. I told them I would be back 7/9 to pick up the car. I wasn't given any indication the work would not be completed by the time I returned. I'd even asked about their workload and was told my car's roof would be repainted in that timeframe. I arrived at BABCC this morning, Wednesday, 7/9 at around 8:45. BABCC was locked up tight despite their website stating they should have opened at 8am. I tried all the doors. Locked. I called the number on their website. No answer. I began leaving VMs and texting the number from the website. I'd used the number before to text with a tech, so I know the number works. I went and looked at my car while I was waiting around and saw THE WORK WASN'T EVEN DONE! The roof of my car looked as bad as ever. I kept calling and texting the number from the website. No response. I ended up having to Lyft home, then I got my spare key and went back to BABCC. Luckily my car was parked in a space on the BABCC lot where I could back it out. So that's what I did. BABCC was still not open when I went by to take my car back. Still, 2 hours later, no one from BABCC has contacted me yet. This is COMPLETELY UNACCEPTABLE AND UNPROFESSIONAL. And MY KEYS are still inside there. But trust me, I WILL get them back. Y'all not about to play in my face this way. Uh uh. The new owners appear to be minorities so I was rooting for them. No longer. They are trash. Do not recommend.

They are a corrupt company and any positive reviews are from either themselves or friends…read more Never, Never take your car there. They had ours for 2 months and the only way we got it out was going by for an update and the owners did a no show and the mechanic let us take the car. Avoid at all cost as they will ruin your car and it is almost impossible to get your car back.

I've been using Arbutus Automotive Inc. for the last - 15…read moreyrs. I am 72 yrs old I have dealt with many auto repair companies in the past. FERGIE is the most honest, direct, and inexpensive car repair service I have ever dealt with. Try them out what do you have to loose. NOTHING!!!

My mother took her vehicle into John at Arbutus Automotice last week to get her brakes done. John…read moreoffered a very reasonable price compared to other estimates and provided excellent customer service, fast turnaround time, and great quality repair. She is very pleased with the outcome and has begun recommending this business to all co-workers, friends, and family. Thank you for servicing my family!

They didn't ask for a review, that's refreshing. They had all the bases covered. They towed my van…read moreat a very reasonable price. Repaired a lot in a little time. Down to earth people (the kind you can trust and feel at home with). I had a lot of expensive equipment in the back that i didn't have time to remove. Nothing was disturbed. I highly recommend this repair shop. Thank you, she's running quieter than ever!

This place has gone down hill. They take your car and then say they can't work on a 06 bmw ,…read morereplace rear shocks. Took two weeks waiting on the appt. They know my car they worked on it for years. Matter of fact, they did the front struts, and tie rods all around. These so called techs, (Jesse) they gotta go by what the parts wholesaler recommends. According to Nathan the guy in charge. Ever since Mark Wigley retired, that place has gone to . Jesse installed the wrong coils on this car last year, and didn't want to admit his wrong. I ended up taking the vehicle to Baltimore Beamer. They provided me with the wrong coils, which I presented to Nathan and he did reimburse me for them. I you can't work on a certain vehicle, don't work on it at all !!! I also understand they have a problem obtaining right parts ? What the hell does that even mean ?Terrible. I have spent thousands of dollars here throughout the years. Never again, I'm telling my family and friends in the neighborhood.

This business is not closed my car was just repaired there in January i had my motor mount and…read moretrans mounts replaced and my fuel injection wires repaired and the service was fast and friendly and the the price was reasonable.

I love kim's the best place to take your carI be going to the for YEARS!!! They always get the job…read moredone same day or the next depends on what you get done!!!

Paul and his guys are terrific. Very good in their work, helpful in their recommendations, and…read morereasonable in their prices. Returning back from a 2year tour in Germany my car had some problems that couldn't be fixed after 2 German mechanics looked at it. A1 offered some options, went to work, and quickly fixed the problem.

Friendly incompetent service. When I look around, their prices are in line as well. They have…read moreexperience with Volkswagen diesel engines, which is huge with me.

High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

I was very happy with the service and very friendly staff…read more All my questions were answered in very professional manner If you need work to be done on your car, hardly recommend this shop. Edward

MY CAR IS COMPLETELY BROKEN DOWN AND COMPLETELY IMMOBILIZED I can try to get a simple oil change,…read more a few days later my engine started stalling and started seizing up to protect itself I would not recommend anyone go here. I just got this car not even 1 year ago and put a brand new transmission into it. WTH! UPDATE: called Meineke like the customer service representative asked me to and they told me to bring the car in so they can see what's wrong however I can no longer drive the car and I told them that so they told me to use my car insurance roadside assistance however I cannot because I had to discontinue my car insurance due to the fact that my car is inoperable and does not drive .

Excellent service, honest and good value. I met another customer who has been taking his cars…read morethere for 40 years. He vouched for them.

They keep our cars going. We only buy used, they are very honest about which brand are the best…read more Very nice to deal with, we have been going to then for at least 10+ years. Wouldn't trust my vehicles to anyone else . Thanks guys for your help all these years.

I just wanted to leave review not for a particular experience, but over the years of how has…read moretreated myself, my mother, my girlfriend, and even my sister. We've taken probably at least 8 different cars. Always helped us. Lucky is a hard-working man. We just got brakes and rotors and a oil change. We had all the parts so we just need the labor. One Shop said $400, I went to Lucky and I paid 200. He completely shattered the price in half and it was done in an hour. I respect Lucky.

don't trust that place, took my truck there he put a used transmission in with 90-day warranty 93…read moredays later needed a new transmission

I had an amazing experience at Prime Care Auto. Both times I have brought my car, it has been ready…read moreprior to the estimated time. Siwan ensured to explain every step and why certain things were required/recommended. Additionally, he ensured to show me how the cost was calculated (we all know car repairs can be pricey but he also makes sure that you know where your money is going!) I even received videos explaining the work being done on my car as it was done. Finally, the waiting area was very well-designed and comfortable. These added details were the cherry on top of an already amazing experience! Honestly one of the best experiences I have had. I will definitely be taking my car back when additional services are needed!

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.