Gil told me to arrive early for my oil change, and the crew including Dan got me in early. I've…read moregone to Gil's for oil changes, and other repair. There's an ATM right outside their waiting room and office for cash needed for repairs. Gil's Auto is a quality auto shop with heart--they really care about all kinds of cars, and their owners. I am still surprised by the affordability of their prompt service, and continue to be a returning customer. They just needed to move to Belchertown from Amherst, and have a bunch of warm letters from residents of Belchertown and other places greeting them warmly. Their new garage isn't far from their old location in Amherst and has good company in the variety of services offered in this auto plaza--Pelham Auto Repair, Pelham Auto Parts, Jimmy Burgoff (.com) Movers, and the UHaul Rental Gil's office offers. They aren't above working as a team to push your car into the shop and breaking a sweat. That's what you'd need in your auto crews. I think they are in good company here, Creation willing.

I was very happy with the service I received at Gill's auto repair. I could not get my car to…read morestart and I had a Uhaul trailer attached. Gil himself, came to help. It was a Saturday afternoon and all the other auto repair shops were closed for the weekend. He was just about to close. Also, I thought he was going to be very expensive for the service, but he was extremely reasonable.

Just bought a car at Reliance Auto. Amir was very helpful, explained exactly why the car was a…read morereconstructed title, and helped register the car for me. The car runs smoothly and is my favorite car I ever owned (2015 Prius) Very fairly priced, too!

The owner was very nice and upfront about the solution for my car - did not overcharge me or go on…read moreabout other issues that my car is having. Absolutely would go back!

Great experience, I'll be coming back for sure. They got me in the next day to look at my car and…read moreeven fixed it before I had to go to work (not that I was relying on that, but it was a great surprise). Everyone who works here was nice and helpful, even appreciated the other customers that were waiting. Great vibe, definitely bring your car here. Also very fair pricing!!

I brought in my car for repairs, and I was concerned that the damage done would be astronomical…read more I'm grateful to say that the experts and staff at College Street Motors are an experienced and wise team, because my fears delayed me from getting the new tires I needed. I had driven on a flat, and if you're unaware, this can rapidly degrade the quality of your drive. You can wear a CB joint, your axel, or your rotor, if I recall, and too much wear on these can do immense damage to your car's future. I had replaced two of my tires and still felt a wobble. How could it be the tires, I thought? This is why College Street Motors' experience comes into play. The car might as well be a multi-piece orchestra, with brake drums, piston percussion, and wheel woodwinds. I don't intend to go over the top with this metaphor, because it sounds like a bunch of noise and shaking for me. The mechanic left me a very detailed note, describing how there was nothing more discernible than the loud noise coming from the tires I had yet to replace. No wobbling due to damage to other parts of the car. Plus, I believe they warranty their work, maybe I'm just thinking of my AAA membership. After my tires were replaced, I was relieved at how right they were. As internal combustion engine drivetrain cars are complex, so are electrical cars in their own way. It's a world I have yet to get into, or may never dig deep enough to really gain a foothold of experience. Luckily, there're mechanics just down the street for me that took only a bit of time to diagnose the problem, find a tire match for the ones I had just gotten new, and then both install and balance. I bet their experience pays dividends to other customers, too, who are hoping to make sense of a new problem with little labor and diagnostics. Thank you all, even the pickup with your front desk team was pleasant.

I walked in, knowing that the price to repair a flat might be the cost of a tire in some cases…read more Still, I was recommended by Gil's Auto and wow, I feel this team is a Tire Hospital, doing Tire emergencies all day. Can you believe I came back with to find my flat fixed within hours, and for less than a quarter of the price I expected? On a busy day where there were plenty of cars ahead of me and maintenance work closing the street beside Amherst Tire, they told me it'd be four hours for them to get to my car if they still had the time by the day's end. My expectations must have been so low, because I was more than willing to let my car sit there and slow leak its way to a repair by the morning. They mentioned their Early Bird program, too, if you had to drop your car off before they opened. (There's a mailbox with envelopes to fill out your information in, where you put your key in the envelope and seal it, then drop the envelope into a letter drop in the garage door.) I thought I might need to drop by in the morning. Two hours later, they had managed to get to my car. Two hours later, the slow leak was repaired, just needing a bit of driving to test the patching solution pumped into the car. I had estimated $200, thinking they'd be painfully testing where the leak was, doing some odd patching, removing whatever caused the leak.. I must have had an odd idea of repair since these folk only charged me for maybe an hour's worth of labor to repair the leak. The slow leak is gone, saving me the need of replacing two tires at a time! In a circumstance where they could have easily convinced me I needed more labor and more tires, they were a cost-effective solution, administered within hours on a busy day, and surprised me with how trustworthy they were. I hope you have a similar experience if you go, I am glad I was recommended here.

Excellent Service, professional and so friendly. I stopped in last minute because I desperately…read moreneeeded an oil change. (Life got in the way of the scheduled one.) I am not their customer but from CT but they took me in right away anyway and took care of it. Would highly recommend this business.

I have had good dealings with Pelham Auto in the past. I just returned from them, having had…read moreprobably the worst customer service anywhere in years. I first waited several minutes while the agent (not Jason, who is very professional), finished up with another customer, then spent some time shuffling papers. When I got the agent's attention, I started to describe my situation when the phone rang. "Let me take care of this." Ten minutes later I was still waiting. When he finally got off the phone, he asked me why I was there, all the while playing with the papers in front of him. My problem was with the air conditioner. "We don't do air conditioners anymore." I told him I wish he had told me that ten minutes earlier. "We didn't get that far." Why on earth not?? I would still go back because I believe they do good work at a fair price, but only if Jason is standing at the desk.

Pelham Auto does good work for a fair price. I find them to be very reliable in regard to their…read morecommunication with me, the work done, and the speed with which the work is completed. They are very experienced mechanics, and they are pleasant to do business with. Five Stars all around. Rad.

Zbylut Motor Works has been our go-to garage for years, and they consistently provide outstanding…read moreservice on our German cars. The technicians are highly skilled, detail-oriented, and clearly take pride in their work. The prices are very fair for the quality and reliability they deliver, and the turnaround time is always reasonable. Our cars run beautifully thanks to their care--highly recommended for anyone driving a European vehicle.

Vehicle brought in and was diagnosed within hours. Picked up same day. Similar experience as last…read moretime. Ease of mind and quality service goes a long way. Thank you again. Rob McAllister Amherst

I can't speak highly enough about the team at North Amherst Motors. As a former auto insurance…read moreagent, I've heard only praise from the people I referred there. Now as a private customer, they are still my go-to for state of the art precision workmanship. My recent accident required auto body repair, and the car was returned to me in perfect condition, for a good price and with gracious customer service.

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

Great professional and courteous service. Expert mechanics I can always trust to service my car.read more

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

I went to three famous car repair places in the Amherst-Hadley area who could not give an accurate…read morediagnosis for my car's plethora of issues, had poorly repaired my car, had poorly changed out my tires, and to boot had put an incompatible part into my car. When I arrived, Firestone really stepped up to the plate. They were very professional, friendly, open and honest. I am recently out of grad school, and in June I had just started my first big job when my ancient car needed a lot of things replaced all at once. I drive everywhere to work in peoples' homes for the work that I do. It was devastating because I was also up for inspection. They knew that I didn't have the money or time right away, but they gave me as much help as possible over the span of two weeks. They waived a lot of fees because the cost of my repairs was going to be quite high. In addition they gave me a free (except for insurance) rental car for work when I needed it. Also when I ventured off into Hadley on foot during a 5 hour stretch of repairs, they personally came to pick me up and took me home out of courtesy. Firestone really did me a solid and didn't make me pay for anything unexpected or unreasonable, e.g. they replaced a very expensive part for free because I was already paying a lot and it just so happened that my car was so poorly made/warped that even the pipes ordered from the dealer didn't fit into my car's converter. I feel more comfortable going to these guys than anyone else after that experience and I have been recommending them to people since. My car has been running well since the repairs, and I appreciated the very welcoming and understanding service.

Horriable they told us all this work needed to be done he started working on our car goes over…read morestarts another car I said take parts off were going else where I posted the picture to facebook