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    Auto ER

    4.0 (27 reviews)
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    Response time

    2 days

    Response rate

    100%

    Services - Auto ER

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto ER Photos

    Recommended Reviews - Auto ER

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    1 month ago

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    2 years ago

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    7 months ago

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    5 years ago

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    7 years ago

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    12 years ago

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    14 years ago

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    4 years ago

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    16 years ago

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    9 years ago

    Great folks fixed our truck promptly. Pleasant and clean shop. We also got a 2 year 24K mile warranty too! Fair price.

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    7 years ago

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    6 years ago

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    14 years ago

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    13 years ago

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    8 years ago

    This place is great! I would highly recommend going here for any auto emergencies! Super nice people!

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    8 years ago

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    9 years ago

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    Michael K.

    Thank you so much for the wonderful review!

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    10 years ago

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    Michael K.

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    8 years ago

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    12 years ago

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    12 years ago

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    Ask the Community - Auto ER

    Review Highlights - Auto ER

    Sal's Auto ER is my absolute favorite auto shop in Gainesville and I recommend them to anyone and everyone.

    Mentioned in 10 reviews

    Read more highlights

    Pep Boys

    Pep Boys

    (84 reviews)

    Absolutely pathetic service. I showed up for a confirmed 3:00 PM appointment, and while I was…read morestanding in line to check in, actually overheard the employee leaving me a voicemail to cancel my appointment. When I spoke up and told him he was literally calling the person standing right in front of him, he still had the audacity to tell me I wouldn't be seen. He tried to blame a "call center" for the mistake, but even after I proved the appointment was made directly on their own website, he didn't care. He flat-out told me that even if I sat there and waited, they wouldn't touch my car today. Why even have a booking system if you're going to treat customers like an inconvenience for showing up on time? Completely unprofessional, lazy, and a total waste of my time. Do yourself a favor and stay far away from this location. Went to Jiffy Lube, 2 blocks over and I was in and out in less than 10 minutes.

    If I could leave none I would, do not come here. Do not even waste your time. I came here last…read moreFriday with my vehicle had it towed because my coolant was leaking. They told me I needed a new thermostat, water pump, and coolant hose. They wanted me to pay $1426 I laughed in there face. I took it to a family friend he looked at it and I only needed a water pump. I paid $400 for the part and labor through the family friend and now my vehicle works JUST FINE. They said my car would have been ready yesterday I had it ready Saturday through the family friend. Do not come here THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. If you are a women do not come here alone because they will talk to you like you're the smallest person in the room and SCAM you. Horrible place.

    Almond's Automotive

    Almond's Automotive

    (41 reviews)

    I'd like to continue using them but the last oil change I had a metal protective piece for the…read moreengine drop so that it scraped the road within five miles of leaving their garage. it was damaged and two bolts were missing. they did nothing and said I hit a curb which I knew was definitely not the case.

    Dec 26, We towed our pickup in and dropped it off. We explained that we would be out of the area…read morefor 3wks, so we did not need it until then. We also stated it was our only vehicle and would need it then. Almonds called us week later to explain we needed a new manifold & the price. We told them to go ahead with the repair & we would be back at the end of the following week. They called us again 4 days before we were to return to tell us they lost our truck keys, so they had not started the repair yet. 2 hours later they called to say they found our keys. We told them again we would be in late that same week for the truck. Jan 16, Friday, we called to pay for the repair by phone, so we could pickup our truck Saturday . We were told they had not even started our repair yet! I scrambled to call around to find a rental car for the weekend. I finally found one available at Budget-it cost $300! We drove there first thing Monday, only to find they had just pulled our truck into the shop then proceeded told us that they had no idea when they would finish the job that it could take a few more days! I was very upset and told him how he cost us money and he did not care. He admitted he lost the keys and waited 5 days before calling us to tell us! He also admitted he failed to get our truck into the shop in over 3 weeks time, knowing we were coming back to no vehicle and he then admitted not having anyone let us know it was still not completed or why. No follow up, no customer service. NO APOLOGIES AT ALL. JUST AN OBSTINTANT and ARROGANT ATTITUDE. ONLY INCOMPETANCE FROM THE START. I would not trust this place, as they have proven to be unreliable and incompetent when you need them most!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (93 reviews)

    We have been Firestone loyal for over 20 years. Have had very good service from Firestone in…read moreCarrollwood area. I hate to write this review, but feel it needs to be shared. My daughter took her vehicle in for a nail in the tire, we ended up with four new tires. The car entered the garage without body damage and exited the garage with a significant dent, scratch, and paint removed on the driver side rear passenger area. The supervisor there stated they would take care of us and sent her to get an estimate on body repair. She went to two places, and the estimate was emailed. They assured us that they take care of their customers and they would take care of this. The manager came in a few days later and stated that it could not have happened in the garage because her car had white paint on it and that somebody must have hit it in the parking lot and therefore it is our responsibility. I have always thought once you give someone your keys at a service department, what happens to the car during that time is their responsibility. I have no idea what happened when the technician parked the car in the parking lot and drove it in and out of the garage. We filed a claim with Firestone and the claims department denied it stating that it must have been hit in the parking lot. Bottom line is we lost and we have to report it to our insurance company and pay the deductible. They did offer to pay the deductible, but we have not seen any follow up on that. The decision was made by two people who were not there during the incident and minimal consideration was given to the customer. So therefore the customer is wrong and Firestone is right and the burden is on us. My mother always said that this world is not fair and don't expect it to be, but it sure is hard sometimes. We hate to stop using the Carrollwood location but they really left us no choice. Trying to accept the injustice here and just move on. Thanks for reading.

    I gave them another chance after my last bad experience. Big mistake…read more I brought my Accord in with a complaint of noise from the rear wheels,stating that I thought it was the wheel bearing(s) since they had done rear brakes only 15K miles ago. I asked them to look at the front brakes too, since they hadn't been replaced in many years. They said it was the brakes, which I authorized. They replaced them and insisted that all 4 rotors needed to be replaced. after the work was done (around $1000) they informed me that one of the rear wheel bearings was starting to go bad and I should bring it back for replacement. They quoted $600 for the job. I requested the old rotors and only one was bad. I took them home and miked them, the other three were well over the minimum thickness for turning. Despite the disability that I brought home from Iraq, I jacked up that wheel to check it out. The bearing was so bad that the entire wheel wobbled about an inch back and forth. I ordered a replacement bearing on Amazon for $50 and paid a guy from church $60 to replace it. It took about 1 hour. I will never go to Firestone again, and will never recommend them to anyone again. I have spent around $10,000 there over the years, but they'll never see another nickle from me and I seriously contemplated a small claims lawsuit.

    Auto ER - autorepair - Updated May 2026

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