Let me say, that I love the costumer service. Laurence, Javier, and Enrique, are the best team…read moreever. These three guys worked their hardest to get my baby up and running. They always kept me updated, and they worked within my budget. These three gentleman deserve a raise. They work hard and stay so positive and never lose that friendly smile. Thank you gentlemen for keeping me on the road.

David at First Tire & Automotive in Sugarland is an outstanding mechanic who provides top-tier…read moreservice. Beyond his technical expertise, he stands out for his genuine kindness and patience. He is incredibly professional, thorough, and highly knowledgeable. I truly appreciate the time he takes to explain the issues with my vehicle in detail, which gives me complete confidence in his work. It is rare to find this level of dedication, kindness, and expertise. He is honest, reliable, and provides peace of mind every time. Highly recommended!

Very thorough. Jason has taken good care of my 2006 Honda Pilot for since I got it ten years ago…read moreand it isn't only drivable, but in great shape considering its age. Now that my daughter is on her own and driving, she's bringing her 2016 Nissan Versa to him too.

I called to get a quote on some work. Whoever it was that answered was very rude, was very vague…read moreabout the answers - didn't know this, didn't know that - then to top it off suggested that if I wanted to get the work done faster to take it to the Ford dealer, saying they "only charge $25 an hour more". I won't ever call them again.

I got state inspection and heard good things about him from the customers I met in the waiting area…read moreso he good people because they seemed all satisfied

I stopped by during my lunch hour to see if I can have my state inspection done. Within 10 minutes…read morehe was done! The service was quick and the owner was polite, and the price of my inspection was to be expected. The shop itself was clean and well maintained. I will return again for quick stops.

Beware! poor service! charged for parts that was never installed on my vehicle and vehicle still…read morehaving same issues! took vehicle to dealership and one sensor solved the problem! a/c was working when I took it there now it blows hot air! they were destroying my vehicle in order to get as much money as they can and not fix anything! Nothing but liars and unhonest shop! I wouldn't let them change a flat on my bicycle! don't believe the hype! Horrible people!! They take advantage of females! All females are not clueless when it comes to cars! Egg on your face!!

My cousin to me about this shop and I'm glad he did. These guys are honest and efficient and I will…read moresend all my friends and family there for vehicle services

I ended up paying a supposedly discounted total of $348.20 at Mike Tates 99 Auto for an oil change,…read morea tire rotation, and a battery installation and registration using a battery I provided. This turned out to be an incredibly frustrating and costly experience. The shop charged $221.94 just for the battery service, which was particularly disappointing considering a local O'Reilly's had offered to do the installation for free if I purchased the battery from them. The service was also plagued by unnecessary delays and oversight. I was forced to pay out-of-pocket for two unexpected Uber rides because the shop kept my vehicle overnight, claiming the mechanic lacked the "proprietary tool" required to remove the battery. In reality, the job only requires a standard 10mm socket for the terminals and a 13mm socket with an extension for the hold-down bolt. To make matters worse, despite paying for a tire rotation, the shop completely missed that two of the rotated tires were left low on pressure. I chose to support a neighborhood business, but this experience was a lesson well learned.

My husband takes his car for repairs here all the time. They do a great job and are very…read morefriendly. I highly recommend 99 Tire and Auto.

Installed new air filter and housing incorrectly. The vehicle wasn't getting the proper air fuel…read moremixture and started to stall out when idling. Got the run around upon advising them of the issue and the cause of it. I had the documentation to back up the cause of the issue.

Came in for a state inspection. Tyler and the team were friendly and quick! I was out in under 10…read moremins. I know where to go for next year's inspection!

Get my annual state auto inspection done quickly and without the wait! Enjoy excellent, friendly…read moreservice that's super convenient for anyone in the Sugar Land area.

Came bc all of a sudden my check engine light came on. Car is driving crazy and barely make it into…read morethe parking lot. I just need them to hook my car up to the machine so I can have a clue what to do next.. It's 20 mins before they close and I was turned away. They offered ZERO ASSISTANCE

Dropped my car off here two weeks after the diagnosis to get serviced for the engine valve cover…read morereplacement ...red was having to pay upfront before he started the repairs so he could order the part. This is the first body shop that I've ever known where you have to pay for the service upfront before the service is even started and completed. Received my car back within two days after dropping it off. I immediately noticed on the drive home that my car still smelled like burnt oil, which is what happens when you need an engine valve replacement cover. The screaming piping noise was gone. But leaking oil was still there. I also noticed my front left rim was scuffed. After driving it home and parking in my garage my car started to leak an oily substance coming directly from the engine valve. I called Mr. Keith and told him that I am smelling the same burnt oil smell coming from my car prior to the repairs. He told me to bring it up there and he will take a look at it. Not sure what he did but after the first initial visit there, I was back up there a week later. Mr Keith claimed that it was from the old oil that had leaked on other parts of my car stemming from the original issue so Mr. Keith tried to clean up the oil as much as he could drove my car back home same thing I could still smell the oil burning from my car oil was still leaking and there was smoke coming from my car called Mr. Keith. He told me to drive it for a week then bring it back if the problem persist... brought my car back a third time only this time he told me he wanted to keep it overnight. When I receive my car back, he told me to drive it for another week and if the problem persist to bring it back again . I did notice that there was a pleasant smell coming from my car however, once I parked in my garage, I noticed the burnt oil smell again mixed in with the cleaning products that he had used to clean the oil off my car and smoke coming from the engine. The last time I took my car to be serviced. I had to rent a car. I told myself I am not taking my vehicle up there for a fourth time only for the same problem to return. I would just take it to BMW and get it looked at there because I am sick and tired of going back-and-forth to this body shop and nothing is getting done. So today two weeks after my last service with this body shop, I take my car to get serviced at BMW. They do their diagnostic and they find that the valve cover gasket was improperly installed causing it to re leak. Valve cover assembly was now needed again, which is why there is oil spilling over from the existing repair. Pretty much in a nutshell. BMW told me that Mr. Keith did a half ass job on my repair. One trip to car scientist is all it should have taken. It should not have taken an almost 4th time for you to right your wrong Mr. Keith and you are dead wrong. I asked you for some sort of compensation and you couldn't even give me at least half of the money I paid you to fix my vehicle since you did a half ass job on my car! Shame on you! I would never recommend bringing my vehicle here. I will just pay the extra eight hundred a thousand dollars to get my car fixed whatever it takes at least I know it will get done right at BMW. This whole ordeal has caused me to have to pay for the same issue twice because the issue in the beginning was never correctly fixed. I have attached pictures to my review to show proof that this is just not a made up review. This actually happened to me and I hope and pray that it does not become your nightmare. Do yourself a favor if you have a BMW that requires any service under the hood, do not bring it here!!

Have done our cars 2times and done a great job with a fair price .Recommended to anyone in this…read morearea .