Recently bought a car from Brad at Auto Connection and I could not be happier with the service and ease of working with him. I found the exact vehicle I was looking for and with a few calls and emails back and forth we settled on a very reasonable price. I am from out of state so I needed the car to be shipped and Brad gave me the info for a shipping company that handled the shipping. Even after the sale was finalized, Brad was a joy to work with and kept in touch about the vehicle. read more

Stay clear of this dealership. They claim to disclose issues with cars when in reality they don't. They will pass off cars with major frame damage and structural damage that they know is there and they hide it. Sure they have some good inventory but please have your car checked out thoroughly because these guys are crooked as they come. Buyers please be aware read more

Stay away from this dealer. I purchased a 2023 BMW with a supposed clean CarFax. Dealer told me they bought the car at a Green Light Manheim Auction which was a lie. Turns out the car has Severe Damage and Structural damage. Now I am stuck with a worthless car with a bad CarFax I will never be able to re-sell. The dealerships response was basically Ha Ha Too Bad for you. They knew exactly what kind of car they sold me and I'm sure they laughed about it as I drove off...Stay clear for these crooks. Trying to resolve this issue with the Alabama's State Attorney Generals Office. Wish me luck. read more

These guys are the definition of Used Car Salesmen, shady and do not value customer service. I had a horrible experience with them which has taught me two things: never buy a car over the internet w/o first seeing it in person, and NEVER EVER buy a car from Auto Connection. Story goes: I found the luxury sedan on the internet from Auto Connection. The pics were fairly good quality, described as "excellent and immaculate condition". I contacted the sales rep (Lee was his name) and after several ph conversations over the course of 2 wks we reached a verbal agreement on a price and set up a date for my arrival. I had the bank check Fed-Ex'd to them to let them know I was serious. I show up after a 16hr drive to find my sales rep not present - - he's gone fishing (WTF?) A customer drives 16hrs for a likely firm sale but catching large mouth bass takes priority? Now remember - the car was described as "excellent and immaculate condition w/ 4 brand new tires". I'm also expecting the car to be detailed, gassed up, and ready to be driven off the lot. Instead I find the car dirty, full of dog hair on the seats and carpet, and the front hood has several small dings and scratches (lie #1). Oh wait - - it gets better. While test driving it I see the steering wheel is at 1 o'clock and the car pulls to the right - - that's an alignment / suspension issue. I drive it back and ask the sales guy what's up - - his response: "No way, I just took it out for a spin today and I didn't notice anything, it was fine to me" (lie #2). I asked about the dog hair....he says the owner's wife has 2 poodles and recently drove it. I can tell he's getting impatient - - he finally tells me that he wants to get the paperwork done asap so he can go watch the Alabama game. WTF? I then take it to a local alignment shop who lifts the car up and finds that this car is NOT in excellent condition: 1. I need to replace both front tires because they are cuffing and could blow anytime - the car is not safe to drive back home as is. 2. The car has definitely been in an accident because the front left rim is slightly bent, there's evidence of minor body work, and the front left panel has been replaced. Ironically the Car Fax I got from Auto Connection said the car was clean and clear and accident free (WTF?). 3. The car needs a 4 wheel alignment. 4. Total damages estimated: $800+ I head back w/ these estimates and ask them to either pay for these damages or take the $800 off, they outright refuse. The salesguy conferences in Lee (fishing) and the GM and proceed to engage into a bidding war back and forth. We finally reach an agreement at which I was able to summarize what these clowns have been doing for the past 2 weeks: they got the car, had their way with it, never cleaned up after themselves, and then handed it off to me. Very uncouth and unprofessional. After we agreed the sales guy (Mr. Bama) is angry with me for negotiating more $$ off of the car and lets me know he's pissed off and gives me a hard time while I'm signing the papers. He also refuses to give me the title (not good) and says he will mail it to me. A week goes by and still no title, so I call him back - -this guy literally yells at me on the ph (he's still upset) and says he'll send the title whenever he pleases. WTF? I have to threaten him w/ my bank calling him since there is a lien, at which he then calls me back immediately to apologize (wow!) and sends me the title. Bipolar, maybe (I wondered)? End of story. I continue to have alignment issues with this sedan and paid for an extensive diagnosis which found that there is uni-body frame damage to this car - - that means it was in an accident and that's a $2K+ job, and if I don't fix it the car will continue to have problems. I wouldn't trust these guys with my own family - much less the cars they are selling to you. But if shady salesmanship, unprofessionalism, dishonesty, and unethical business practices are your thing - - then by all means Auto Connection is your place. read more

this is the worst experience I have ever had with a car salesman. After purchasing car he ask customer to write a positive review on him..my experience was anything but that...The car that I purchased had a blob head gasket after 4 months and 2000 miles asked dealer for help he initially said that he would then changed his mind.. yw this was the second issue with this car first issue was after 2 weeks of purchase black smoke and check engine light on.. fast forward 4 months now blown head gasket.. oh and when I told him I would write a review of my experience he threatened to sue me and hung up on my face...who treats their customers this way.. read more

The 1 star reviews are so right. I am yet another customer who got screwed over by this extremely dishonest group of slimy salesmen. I bought a used Hummer. I knew it was high mileage so I did expect some minor issues but after buying the car I found out the vehicle needs $10,000 worth of work. Oil leaks, tie rods wore out and Even the motor mounts are wore out and need replacing. That's not even the complete list. They could care less about you or the piece of crap cara they sell you. Buyer beware and steer clear of this company if you don't want to end up the proud new owner of a LEMON. Want to know more? Feel free to message me for the truth. read more

Brad and his team are an old school, word is you bond top of dealer. No hassle or pressure to buy. Military friendly and an USAA Certified Dealer through TrueCar. They'll give you over Bluebook for your trade especially if you vehicle is in good to excellent condition. read more

Dishonest at best. They told me the car was "perfect", and it looked that way per the pictures. Shame on me for not getting an inspection and just buying the car and shipping it. When the car arrived on the truck at my house (and this was a late model, 2010, Mercedes) I saw: overspray on the door handle broken door speakers bowed door liner door trim had been replaced Obviously the car had been hit, and this dealer neglected to tell me! They claimed ignorance, then said the auto transporter must have done it! Yeah, sure, the trucker wrecked the door, stopped somewhere, spent his own money to have all the repair done, and the repairs were done so poorly you could see overspray, and then he put it back on the truck and dropped it to me! The story goes on, but I won't bore you. You get the point. Stay away from these guys. And, when buying a Mercedes, get the VMI (Vehicle Master Inquiry) from a dealer, which shows all repair history out of the Mercedes Service Database. It may show damage no one else is willing to report. read more

See not many/recent reviews on here but there's more on google to get a better idea but this dealership definitely deserves 5 stars because this is honestly a great dealership!! We're all the way in Florida and was definitely worth the drive this past weekend. Mr. Brad was awesome in many ways and got me my dream car at an amazing price. We were in and out within an hour and everything was as promised and I would definitely recommend them to anyone looking for a great car at an even greater price, Thanks again so much!!!! read more

We just drove 6 hours to buy a "perfect"Audi S5, that has "excellent paint, never smoked in, almost new tires, and nearly showroom perfect!" Brad told us that the only problem the car had was a small scuff on the drivers armrest, and it had a new taillight on the passenger side due to a small crack that it had...... Brad, not even close! To start, the floor mats had three large cigarette burns in the floor board in plain sight, and smelled like an ash tray with window cleaner and nail polish remover in it. When we looked at the paint a little closer we realized that the trunk had been painted, then the rear passenger quarter panel, and then the rear driver quarter panel? I spent a few minutes testing the metal density, and realized that this car had more bondo in the rearend than an Advanced Auto store, and tape lines running everywhere! I have no idea how this car slipped through the system, and how any body shop wouldn't have ethically let this car not go to the salvage yard. How was this car not totaled, and how does a guy making a living buying and selling cars not know that he has a completely rebuilt car on his lot? The tires that were in "excellent" condition were good to fair, except one that had steel cables all the way around it on the front right..... It's was over looked the night before when he was on the phone with me. He did say that he would work with me on the price of the tire...... Just to be fair to Auto Connection and their negotiation skills, but I was too concerned about the complete piece of $36,000 salvaged crap that was connected to my flat tire with steel belts showing through! After 6 hours of driving, we learned a good lesson....... In my view, Auto Connection is a collection of wrecked cars that have been rebuilt and polished to look like a legitimate car lot. BUYER BEWARE, this place has a few nice cars on their lot to look legitimate, and their salesman knew better than to try to sell us this car as anything but SALVAGE! Now on our 6 hour journey home I have plenty of time to spend on my iPad spreading the message about this salvage car lot..... Thank you Brad for wasting our entire day and money just to see every terrible thing on this car that I very specifically asked you about yesterday!!! Your friends from TN ! read more

We were not the only ones taken for a ride by a great-looking BMW Z4 on Ebay. Thank goodness we actually drove the round-trip 11 hours to see the car first-hand. What the pictures did not show was that the car had massive hail damage - the sort that will generally cause an insurance company to salvage the car. It was evident as seen as the car was seen in person. The salesman's response - "I had no idea that was there - I never noticed that before!" and then "well it is easy to fix - there is a guy down the street that will only charge you $200". First - the car is made of a lightweight aluminum shell which CANNOT be fixed but must be replaced. Second - the hail damage was impossible to miss so he knew, before the drive was actually made, that it was there. I am quite certain that they thought that anyone making the drive would buy the "its only $200 to repair". Why did the first guy not get insurance to repair it? Because the insurance company would have salvaged the vehicle making it worthless. The hood and the trunk at the very least would have had to be replaced if not more. By handling it this way they can get some sucker to pay over $13,000 for the car. The posting below was on Ebay AFTER we looked at the car. That means that even after we pointed out the hail damage they still pretended not to know. ANYONE LOOKING FOR A BMW Z4 BEWARE OF THE ABOVE DESCRIPTION OUT OF MONTGOMERY ALAMABA OR ANYWHERE ELSE. THEY CAN MOVE THEIR LOCATION. THE VEHICLE IS WHITE WITH TAN INTERIOR, BLK TOP, 78K MI, AUTOMATIC. ONE OWNER, PER THE LIAR ON THE PHONE!! THE SALESMAN TALKED TO MY HUSBAND AS HE WAS WALKING AROUND THE VEHICLE AND TOLD MY HUSBAND THAT THE ONLY VISIBLE FLAW THE CAR HAD WAS SOME WEAR ON THE GEAR SHIFTER. WE DROVE 4 HOURS AND AS SOON AS WE WALKED UP WE SAW HAIL DAMAGE ALL OVER THE HOOD AND TRUNK LID. IT WASN'T VISIBLE IN THE PICTURES. THE PICTURES MAKE IT LOOK BEAUTIFUL AND FLAWLESS WITH THE WHITE W/TAN LEATHER INTERIOR. BEWARE OF THESE GUYS, THIS VEHICLE AND THIS CARLOT!!!!!!!THEY ARE SCAM ARTISTS!!!!!!!!! read more

I love my new to me Mercedes I purchased from Auto Connection. No pressure, no hassle quick and easy purchase. The way buying a car should be. I am and will be a repeat customer. read more

Have been to this dealership twice, 1 year apart. Both times the owner has been the cockiest, arrogant salesman that I've ever seen. My final and last time looking at a particular vehicle at their facility, I drove from Huntsville to Montgomery. A check was in hand ready to buy that day. The arrogance and lack of concern of the owner, made me refuse to spend one red dime in their establishment. It's obvious they are really proud of their luxury inventory but the way they treat potential customers, they will continue to have that same inventory in the lot. I would not recommend ANYONE waste their time walking on to their lot and expecting any kind of confidence or concern from the people that work there. Military not recognized at this dealership as well. read more

We bought a 2005 Corvette and after $3000 in repairs immediately, sure wish we would have taken it to be inspected before purchase! Also, wish they would have offered that it was a repossession! read more

I totally recommend Auto Connection. From the first time I step foot in the door both Brad and Lee were professional and friendly. The car lot has a wide range of cars for any budget, commuter cars to exotic luxury cars. I settled on a Jaguar XF which was in outstanding shape. I was able to take it to a personal mechanic to evaluate the car for any problems. Being from California that would've never happen. It's all hustle bustle and u buy the cars as is. Auto Connection answered all my questions, provided a detailed car fax and went over all the details regarding the car. They were also able to have me approved in 15mins by their preferred bank including top notch interest rates. BOTTOM LINE: Buying a used car may come with some issues for its not Brand Spanging NEW! But if u deal with these gentlemen u get superb customer service, beautiful car in great condition and genuine information regarding the car status. I'm in love with my new Jag and it ride smooth as oil. Thanks Guys! read more

I had a good experience there. We had a 72 hour contingency put in the bill of sale to have our mechanic look at it first. We drove down from the Atlanta area so we needed to drive it up there to have our guy look at it first. They said if our mechanic saw something he didn't like we could return it no questions asked. He didn't find anything wrong with it so I called the owner and the purchase was finalized. I felt no pressure and I thought we got a pretty decent price and fair trade in value for our car. I would buy from them again. read more

I bought a car from Auto Connection a few months ago and I have to disagree completely with Mr. Negativity who obviously has nothing better to do with his time than write false reviews on people for things that they have no control over. The dealership doesn't control whats on a CARFAX report. The car that I purchased was also described in perfect condition and it was. But you bought a used car buddy and good luck finding a flawless one. Auto Connection holds a very good reputation around here and the only way I could see them being unkind to you is if you brought it upon yourself. But i think they are far from shady and were very helpful in helping me to find the right car at the right price. Would recommend them to anyone in the market for a high-end used car for a great price. read more

Wow! What a refreshing used car buying experience! No hassle, no pressure, just great service and accommodating answers. We experienced transparent information through Car Fax and service records from former owner provided by Auto Connection. Lee was friendly and allowed us to drive and have the car inspected alone! He worked with us and changed my opinion about the typical "used car salesman"! I will certainly recommend Lee and Auto Connection to my friends! read more

Just bought my third car from Auto Connection! Very pleased with the cars and service. Doesnt get any better!

I purchased a used Hummer H3. This vechicle was listed in excelent condition and had a clean car fax. After looking over it the H3 looked fine and ran well. I was told that this car was being sold for an attorney in town. After owning it for about 2 months I discovered it had a leak that caused the floor board to get soaked. I took the vechcle to a local Hummer dealer and they discovered that the headliner had been replaced and the drain tube was removed. After spaeking with Lee at auto conncetion he just gave me the run around and gave this attorneys phone number. Niether one of them would tell me what happened to the headliner. It cost me 800 dollars to have the drain tube put back in. read more