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    4.2 (5 reviews)
    Open 9:00 am - 7:00 pm

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    Middleton Auto Exchange

    Middleton Auto Exchange

    (2 reviews)

    I'm giving a 1 star only b/c I have to give a star!!…read more I purchased a vehicle from these morons with a 30 day warranty. I drove it off the lot to a gas station b/c the gauge read "E" (during the test drive I mentioned this and was told, "I put a couple of gallons in it"). After $40 worth of gas the gauge still read "E". I took the car back immediately. This was on a Friday (3/2014). After much verbal BS, including "It WAS working", I was told to bring it back on Monday. I drove ' I 95' approx. 20 miles to my home and then drove another 10 miles to pick up my brother from work at Assembly Square Mall. While I was in the parking lot (thank God!) the back brake line ruptured and brake fluid was flowing out of it. I called this dealership and explained the situation. I told them that the vehicle is disabled and they need to (by Mass law) call and pay for a tow truck. I called them numerous times over the course of 2.5 hrs while out in the cold and it became quite apparent that they were not calling a tow truck. Please note that this vehicle was in a mall parking lot - if left overnight it would be TOWED and IMPOUNDED at my expense. And yes I did explain that to them and they did not care. I was told to leave the vehicle in this parking lot with the keys in it. For real? I ultimately paid $175. for a tow truck to return it to their dealership. I had this vehicle for 3 hours with 2 issues, one of which could have cost me my life. They kept it for the next 17 days with every excuse in the book when I called. In the end, I got screwed! They gave me $60 of the $175 owed me. When I went to pick up the vehicle following that frustrating and anxious 17 days, I was told this by Julie: "The owner says that maybe we should buy back the vehicle b/c you're never going to be happy." What an ungrateful bitch I am!! I had the vehicle for all of 3 hours and I'm not happy! I could not afford an attorney. I did contact the Office of Consumer Affairs, but as of this date I still have not heard from them. I took the time to write this so that I could possibly save someone a similar experience/cost.

    Bought a 2010 X3 March 24 with a 30 warranty. In the ad where they had posted the car they stated…read moreit had good brakes and tires, but when I wanted to try to get the vehicle inspected in New Hampshire 10 days later, the vehicle not only failed for all around brake pads and rotors, but all 3 windshield wipers too. When I called and spoke to Chris about the issue he told me it wasn't his issue and he could do it at wholesale. After going back and fourth he told me to contact Anthony. Anthony asked if I checked the brakes before I put based the vehicle, then said he had to talk to Chris about repairs and never got back to me. I called Anthony the next day and he asked when I was looking to get the repairs done. When I told him the following day, he said he would get back to me and never did. I called again the following day just to be texted that Anthony would be calling me with a lawyer. Needless to say I never got that call back either. Clearly they're avoiding me because they know they're in the wrong and made a dishonest sale. I get the feeling this isn't the first time or last these guys would do this. I wouldn't recommend this place to an enemy. They are dishonest salesmen and have no plans to honor any warranty. Don't waste your time here.

    Herb Chambers Chevrolet of Danvers

    Herb Chambers Chevrolet of Danvers

    (84 reviews)

    This was my first time bringing my car for service to this dealership and I am so happy! My…read moreappointment was at 9 for an oil change and a couple of recalls that came out on my car. I made the appointment online and requested a rental for the day. I arrived at 8:30 and Kristin was more than helpful even though I was early. Because it was my first visit my oil change and tire rotation were free. And I sat in the waiting area for about 5 minutes and enterprise was there to pick me up and bring me to my rental. Simple I know, but I had a Hyundai previously and they gave me a hard time about a rental even if I paid out of pocket?? So they had me wait like 3 hours and 3 hours on your only day off is a lot of time lost. Really hate Hyundai village I brought it in for a coil misfire a part that cost $16 I had the diagnostic from a local gas station but they wanted to charge me $150 for their diagnostic and he said he would waive it and just charge me labor. They wanted to charge $500 for labor so I told them to pack up my car and he tried to charge my the $150 he said to waive. Hate them. Thanks Chevy for making my day easy!

    In 2023, I bought a 2019 Chevrolet Trax at the Herb Chambers Danver location with 19,000 miles and…read morehas been nothing, but a mistake! The vinyl molding on top of the car doesn't stay in place. Was replaced twice by Herb Chambers Chevrolet in 2024 after the Salesperson helped me out. Still flutters in the wind driving at 50 - 60 mph. Now at 41,022 miles, the AC stopped working. Are you kidding me. All of this is out of warranty with only 41,022 miles. This car was likely a used "piece of crap" and probably had issues from day 1. A lesson learned.

    Honda North - Rusted parts and oil stains

    Honda North

    (319 reviews)

    I just want to start off by saying I was genuinely impressed by the professionalism of my salesman…read moreCristian and his manager Chris. Me and my fiancée were looking for a 2nd car for us and Cristian was more than helpful in assisting us find one that checked all of our boxes. What really impressed me with him was his humbleness and honesty in regards to if he did not know the exact answer for something, he wouldn't lie and would rather say he can find out for us which he did and I greatly appreciate. Far too many people in this world aren't humble enough to not lie to you if they do not know something. Fast forward the following week, there was some slight miscommunication between the different departments and thus my car was not ready when it was planned to be unfortunately. However, Cristian and his manager Chris went above and beyond to make sure I at least had a rental car for the time being so me and my fiancée could continue with our plans we had already scheduled thinking we were getting the other car. The rental car was completely free and was a very nice 2025 Honda Accord. Chris also followed up with me later the following week due to the snow storm and assured me my car would be ready the following day which it was. I met up with my salesman Cristian the next day and I was driving my freshly detailed 2021 Mazda CX-30 off the lot within the next 30 minutes. I highly recommend Honda North and more importantly recommend buying a car off Cristian. Very reliable, humble, knowledgeable and kind. He deserves more than whatever he is currently being paid! Thank you once again!

    I had a very disappointing and unprofessional experience at Honda North…read more The salesperson Mo Waheed and his manager never kept his promise to send me next: - warranty info for Honda HR-V Sport 2024 in PDF or text format - second remote key - promised Honda check for Uber service in the amount of $25.91 for the day when I pickup the Honda HR-V Sport 2024 - doesn't clearly explain all options for Honda HR-V Sport 2024, especially how to use the remote key. There are plenty of places to buy a car--I'd recommend choosing one where you'll be respected and taken seriously from the start.

    Bill's Auto Sales - Losing Money, Making Friends!

    Bill's Auto Sales

    (17 reviews)

    October 1, 2015 Let…read moreme preface this review by saying that, in general, I never write these things. Usually, the service or item I receive is what I expect and there is really nothing worth taking time to share. That IS NOT the case this time! Let me explain; I needed a car to replace the aging one my daughter was driving. After multiple internet searches, I found what we were looking for listed on line at Bill's Auto Sales. I called and spoke with Tony, he assured me that the car was available and, as I was unable to get there until the next day, I should call there again in the morning and speak to Glen so he would know when to expect me. I did just that, and Glen offered that he would hold the car for me while I made the hour and half drive to check it out. When I did arrive, both the car and Glen were there and he gave my daughter and me a free hand in looking it over. It was just as described on their website. He was very open, giving me the Carfax and in telling me the short comings of the vehicle they had found, as well as, how those items would be addressed. After a test drive we were able to settle on a price and a deposit. Due to my schedule we made arrangements to pick up the car the following week, giving Bill's Auto time to make the agreed upon repairs and get the paper work in line. During that week, Glenn messaged me a number of times regarding the progress on both. These guys really communicate well! We indeed picked up the car as planned, took a test drive and agreed that the repairs were complete. Bill's Auto took care of the registration transfer and we were off. My daughter loves the car! So here's what my take away is.. Bill's Auto Sales and in particular, Glen provide an excellent environment for purchasing a car. I found them to be accommodating, friendly, and excellent communicators but above all else they were honest. In discussing the vehicle ..no excuses were made, no stories made up. Buying a car is a big purchase and is never without some amount of compromise working with someone you can trust is key in getting the best deal.. these are your guys. I highly recommend Bill's Auto Sales

    Great place to buy a used vehicle. No pressure, very helpful and thorough. Discovered a few issues…read moreafter my purchase and they took care of them, no problem. I would buy from them again, no question

    Auto Choice - car_dealers - Updated May 2026

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