Took car for oil change. Noticed oil spot on my driveway next day. Never had a leak before. Took it back, they changed oil again and overtightened the drain plug. Still leaking. My Mechanic says they stripped the drain pan plug hole. Mechanic says parts and labor $500 to replace oil pan. *UPDATE* - After contacting Auto Brite, they agreed to reimburse me. read more

The exterior wash is generally OK but the interior clean, windows, and vacuuming is poor. The windows are streaky, the vacuuming is at about a 50% level, and just a wipe down of the upholstery, dash, and door panels would be nice. For $46.000 including a $10.00 tip, they suck! read more

Horrible car wash!! Car doesn't get clean. Very very rude and nasty management. Please take car anywhere but here. Waste of time and money!! read more

Ladies beware. Predatory practices including bait and switch. Went to get a routine oil change. Got up charged for synthetic and didn't honor their own $7.00 off for being within 500 miles of the prescribed interval. Oil change tech lied and manager backed up the employee versus looking up my records and seeing that I've never used synthetic oil in this vehicle. Waited thirty minutes for the guy to start my car and he lied and said the car in front of me caused some extra work. There was no car in front of me in the oil change bay. I was the only one getting oil changed at the time. Never again. This place sucks and deserves is low rating. Beware. read more

Took incredibly long, one employee working while others watched. Multiple cars who came in after me finished before mine. Ended up taking the car early as it was taking way too long and I had y try o pick up my wife. Needless to say the quality was poor. Plan for an hour at least to do a wash and interior clean on a slow day. Not worth $45 at all. read more

The manager Colton takes advantage of his management position and won't allow employees to clock in. I have seen an altercation between an employee and a staff member where they almost got into a fight because said manager would not let him clock in. Also this said manager doesn't clock people in when he says he will. Also they mislead people with overtim. they tell you that it starts when your shift ends but that is not how overtime works. read more

Super happy with this service. Fast, competitively priced oil change & tire rotation and includes car wash. My truck is happy. read more

Auto Brite - Auto Detailing Near Me - Morehead City, North Carolina

I've had poor service from this place before but today takes the cake. Every time I've had to ask the guys to reclean this or that. But today it barely seems that anything was touched. For 40$ I expected a lot more. Luckily another company will be opening up soon in town. read more

Auto Brite - Auto Detailing Near Me - Morehead City, North Carolina

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I have been here a couple of times and the service wasn't terrible but it wasn't the best. But gave it another chance, and I will never go here again. I'd rather pay for unlimited at the new place in town and vacuum and clean the inside myself. The centerconcil was filthy so I asked the lady to wipe it again please and that was the result. They clearly just don't care. read more

Auto Brite - Auto Detailing Near Me - Morehead City, North Carolina

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The poorest car cleaning ever! While the mechanical part of the wash does a good job on the exterior, the interior cleaning is a different matter! The vacuuming is poor, floor mat cleaning lousy, and the window cleaning is terrible! For $38.00 including a very undeserved $5 tip, it's a ripoff! read more

My car was filthy. When they were done, it looked like it just came off the showroom floor. Excellent job!! I'm a customer for life. Great prices too. read more

Just a waste of time and money. Paid for The works and ended up having to go back due to the Cleaning or May I say lack of cleaning on the workers part. And I didn't get My vanilla air freshener . read more

Absolutely terrible service. Dropped off my car here into their disorganized, prone to accident parking lot, and should've known it was a bad idea then. I dropped off my car here and went to run some errands with my sister. Before driving back I called to see if the car was ready, and they said it was. However, upon arriving back to the business, the owner walked out and asked me where my car key was. Alarmed, I asked him how did you drive my car without the key? Just because a car is keyless does not mean it can drive without the key, it still needs to be nearby. They found the key UNDER THE CAR. On top of this, they had yet to dry the car. Don't waste your time here. Poor service. Irresponsible people. I will not trust my car with them ever again. read more

They do a decent job of cleaning the car, but the people working there seem so unhappy to be working there. When you bring your ticket to the counter inside they do not great you at all. They just take your ticket and do the transaction without saying anything to you. It just seems so strange that they do not talk to you at all. Previously when I got my oil changed here, the 40 year old guy was so frustrated with his younger co-workers were on their phones all of the time and would not do any work. I want to try the new car wash place in town to see if they are any better. The parking lot and traffic flow is very disorganized, I am never quite sure where to pull my car. read more

I just took both my cars here today and not impressed! Kids standing around car wash shut down twice because no one would move car in front of mine after it was washed. Took 20 minutes after wash before cars were ready. And attention to detail is lacking. $64.00 for the last time. I'm guessing it's a management issue as they are always recruiting! read more

Took my car in for the interior / exterior cleaning. The inside windows were streaked and not well done, but to make matters worse I wound up missing some items afterwards. Like an iPhone aux connector which is very hard to find. If you go here, make sure to remove ANYTHING you dont want stolen or they'll make sure to do it for you. read more

Wonderful experience! Do not let the dated exterior fool you; under this unrefined facade lies a business ran by an Store Manager eager to please. There was not a moment while at Auto Brite that I did not see Jeremy smiling. Through multiple enthralled customers, the heat, and complaining employees, it seemed to merely phase him, all while attempting to provide the best customer service possible. During my experience I was also lucky enough to have a man named Derrick as my attendant, talk about a meticulous worker! Before I was able to identify a couple of areas that were missed by the automated conveyor-based car wash, Derrick lightly mentioned it and immediately took care of it, ensuring he notated it to immediately notify Jeremy. I can only imagine he did this to ensure the system is checked. Without a doubt, it was a great experience; I will definitely be back soon. read more

I paid for the #1 package. I left my SUV and came back for it. The outside was clean, the inside was okay. I don't think they wiped down the dashboard and I know they didn't touch the radio screen. The back seats where barely vacuumed. For $40 I expected a better job. read more

Auto Brite - Guess they forgot to vacuum this - Auto Detailing Near Me - Morehead City, North Carolina

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You're better off driving by Auto Brite and just throwing $20 out the window. By far the worst business I've been to in the area. Paid for a vacuum and a wash and realized when I got home that it hadn't been done correct at all. I've driven past this place for years and always seen the parking lot full, not sure why. DON'T WASTE YOUR TIME OR MONEY! read more

Auto Brite - Auto Detailing Near Me - Morehead City, North Carolina

Was there afternoon of 5/12/20. Bought the #2 special. They did not vacuum well at all. Found stuff still on the seats as floor of car. Wash on exterior was so bad I had ro redo despite the fact it had a wipe down from the staff after wash. Waste of money. They used to do a decent job. Now their service sucks read more

Wirhin my 1st 5-10 minutes of being here, I would have given a 2 star rating because: When you pull into the business there are no directional signs to get you to the wash entrance which is around back; there are 2 unmarked driveways to the back of the building. The place is managed & staffed by kids who offer no signs of welcome, appreciation for your patronage, or politeness. They do not explain the process for when you get out of your car; as they vacuum prior to wash. The detail space for after wash is non-existent. Observed employees mocking customers. However they did clean, very well my exceptionally dirty inside and out car. read more

I have brought my cars to this car wash for many years and have always been treated well and always does a great job. I highly recommend this place to have your car washed. JCY Havelock NC read more

Went here to drop some money to have my oil changed and my car detailed. When I pulled in, I had a bad feeling about the oil change bay. I checked the Yelp reviews, and my spidey senses were right. When I asked for an interior detail, I was told it was by appointment only. I'd only go here for an exterior wash, but looking at the other reviews, I'm not too sure. Paid for #1 special, and my experience was similar to others. Interior vacuum was not done well. Save your money, do it yourself. read more

Worst car wash in town do not go here their equipment is old and the owner and managers are rude and unpleasant. The kids outside take forever to clean the car and it comes back still dirty. Biggest rip off car wash Ive been to. read more

I have always had very good service both oil change or car wash. The window wash inside and outside is definitely one of my favorite things about this business. read more

Consistently bad, spots missed, windows streaked, bugs on hood and bumpers, running boards not wiped down, etc

Not again for me. First time, I loved it. Second time...not so much. Attendant swiped around with interior leather clean and since the interior is black, it was so obvious where the missed spots were. Today was third and last time. Didn't even vacuum the cargo section of SUV. Had to do it myself when I got home. So it's an SUV (four months old BTW) - it always has been and cargo section was always cleaned before. I'm a gardener so I carry lots of stuff back there and it needed a vacuum. Should have checked it before I left I guess. But still, not again. read more

This car wash rocks. They wash and detail my Porsche weekly and do an outstanding job!!!

WOW! So many bad reviews! I'm hoping it's because typically people only review when they get bad service and not when the service is good. I have been taking my car here for the full service wash since we moved here 12 years ago and I think they do a fine job. I only go a few times a year but I always have good service. They are usually quite busy so they must be doing something right! You can buy a coupon booklet and save money on each wash. They do have certain days a week that are cheaper and they offer senior discount once a week I think but check with them on the details for that. All in all, they do a good job washing my car and the folks are always pleasant to deal with. read more

If I could give 0 stars I would. Went on for a wash on 11/22/2017. They didn't remove my antenna before running my truck through the wash and broke it off. I didn't notice until i drove off(radio not working) and called within 5 minutes of driving away(11/22/2017). There wasn't a manager working so the girl on the phone took my number and said the manager would call me back to take care of this. Called again on Tuesday, 11/28/17, because no one had returned my call, and again, no manager was there. Called again on 12/1 and guess what? No Manager.....Still waiting for that call back from the manager that is apparently never there. The wash and detail itself was mediocre and took over an hour. Will not be back, unless it is to collect a check for replacement of my antenna. Don't waste your money here. read more

They have coupons on the internet but will not accept them unless they are printed.This is 2018 isnt it.The coupon is visibly on the phone.Why put them on their website if they wont accept them? read more

Disgusting experience! I used to bring my three cars there for NC state annual inspection and noticed something weird. That every time I brought a car they always tell me that wiper blades must be changed in order to pass the inspection, even when it has been installed within the preceding months. This last time I ordered "Brand New" Michelin wiper blades, installed them and let them know that this was done the day before ( I even kept the receipts in the car). SO GUESS WHAT!, since they couldn't use the wiper blades excuse to over charge for the inspection, they said that my car windows were darker than the NC allowed 35%. I replied, that it was impossible as tints fade with the pass of time and it has been more than 10 years since installed. Moreover, that the car has passed the last 3 inspections in their business inspection station with no comments on that at all! Ridiculously, their answer was that they don't know why the last three inspectors/employees passed the car before. I ended up going to another place the same day and the car passed inspection flawlessly. I asked the second station, how much the tint percentage was and they said that it about 45% now; which is 10% clearer than the 35% minimum allowed by NC law. Long story short, this place manipulates the process to sell you unnecessary things and keep your car hostage until you either pay for a failed inspection or buy the crappy and overpriced products. Just look to their wipers in the sales booth and you will see how overpriced they are when compared with autopart stores and even Walmart. They rip you off! and you should be aware of it unless you are Ok with getting deceived for their gain. read more

This place is the worst car wash I've ever had to deal. Windows not done correctly. Couldn't vacuum the vehicle correctly. Tires were to have (tire black) done, they used Armor All instead. If you can wait don't use this company. read more

One star is to kind for this place. BEWARE! They tore the back Windshield wiper completely off of the car. They rudely walked my elderly mother-in-law on a fixed income to a sign that said they are not responsible. When I called and spoke to the manager Austin, he stated it regularly happens and they are not responsible. THEY TAKE NO RESPONSIBILITY FOR THE DAMAGES TO YOUR VEHICLE AND ARE RUDE. read more

Paid $20+ for interior and best wax exterior cleaning. My car would be described by friends as always cleaner than theirs but they failed to vacuum door pockets, missed dirt on side panels,etc Exterior-wise my car is foaming when it rains and they missed basically all the bugs on he front. Save your money... read more

Save your money. Got the #1 special and still the streaks all over the outside of my car and the nice greasy (purposely placed?) hand print smack on the middle of my back seats. Parts of the interior dash were not even vacuumed or rubbed down. read more

I took my 2014 Chevy Sonic to them for a basic oil change. Which according to their menu board was approximately $39.00. When I went to pay for the service, the bill was $84.00!!! So I asked the cashier why and her answer was I don't know. Yep, I was a little pissed. So said that I wanted someone to explain how a 39.00 oil change became $84.00. So, someone claiming to be a manager came out and said that the there was an additional $34.00 "Upcharge" for synthetic oil and a $9.99 "Upcharge for the oil filter!!!! No one bothered to tell me any of that, and I told the manager so. His response was "well, its on the wall" This is unacceptable behavior and terrible customer service. If there are additional charges, your staff should be telling the customers what they are so they can decide if they want to use your service. I am completely dissatisfied and will never come back to your business again. In fact, I promise that I will do everything I can to discourage the people that I know, not to use your business. Just thought you should know what was happening at your businesses. read more

I was very disappointed in the service I received at Auto Brite in Morehead City. The outside of the car was clean, but the interior was done in a very poor manner. There was dirt still left all in the carpet and the interior surface did not hardly look like it had been wiped down. I complained to one of the employees and they sent my car back around th be cleaned again, but it still found dirt all in the carpet when I got home. Also, while I was waiting inside, I went up to the register to ask a question, and the girl just stood there and ignored me. Finally, another girl asked if she could help me. I will not be returning to Auto Brite. read more