The worst attempt at a detail ever. Didn't even wipe down the entire inside. windows still smudged and dirty. Dirt and debris in console, cupholders, glovebox etc. Mats were never cleaned. white residue on carpets after they dried. storage compartments in back were never cleaned. carpets still dirty. Absolutely do not recommend! Wasted my money read more

I would not recommend this place. I went there today and there is still food all over the seats and on the floor. I paid fifty two dollars for them to clean it. There are finger prints all over the doors where it was armor alled and the cupholders and that area have crumbs all over it. They do NOT do a good job. I am very disappointed. Someone named Madison was very nice but I have never had fingerprints all over the door like this. I do not want to return after this. I used to really like this place. read more

Lousy job, 6 workers including the cashier. Long wait. while car was running waiting to be dry. I will NOT be returning after over a decade of being a loyal customer. read more

Bought a new car today & Auto Brite was the first thing that came in my mind! Went and got the Full Package and they did an amazing job! read more

Auto Brite Car Wash - Fresh - Car Wash Near Me - Jacksonville, North Carolina

Peobably the worst car washed I have been too. We just got a basic package where they vacuum,wash the car and was it, then wipe down the inside. We waited over an hour and a half for them to finish. Once they finished they had missed wiping down alot and left obvious dirty spots and didnt even wipe stereo off which was left dusty. Then you are suppose to get a smell good for the car and they had never have us that either. Our experience here was very bad and I will not take my car here again for it was a waste of my money. read more

Auto Brite Car Wash - Car Wash Near Me - Jacksonville, North Carolina

I DO NOT RECOMMEND. I was at this location today (11/3/23) around 12:30 for a carwash. I got home to find numerous scratches along the passenger side And drivers side of my BLACK truck. Fairly significant paint damage. When I called them the manager on duty was very short with me and became defensive saying there is nothing in the wash that would have cause it. She further advised IF she had time she would look at the cameras later today. NEVER EVER USE THIS LOCATION!! You guys will be hearing from my attorney! read more

Paid for an interior car detailing/vacuuming and it looks like all the did was wash off my floor mats and gave me a half a** armour-all job. Not sure what I paid for? read more

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These guys did a wonderful job on cleaning the inside and exterior of my car... love there work Ed Nutter read more

Disappointing. Paid over $100 for an interior detailing. I didn't expect a brand new car, but the armour-all was spotty and uneven, there are still crumbs/dust everywhere and the seats aren't completely clean. I'll mark this to a lesson learned. read more

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I've been here before prior to 2007. Today, a young Marine loan me his truck for the week due to hertz rental car BS. In returned I bought him new tires and had his truck washed. The young girl took her time and did an excellent work. Thank you. read more

Terrible job today. Got the no. 1 special. Hardly no vacuuming done. Floors and mats were still dirty with food and hair. Grease on outside back panels. Did not vacuum the seats. We work hard for our money just like they do, so do a good job where your proud of your work . Today was not that day. When called to complain. Management informed me they don't vacuum seats are under seats or raise middle console and vacuum. They will vacuum seats for extras 10$. I already paid 48.00 and that's no air freshner. So you pay for just a wash. Bad business. Will go elsewhere. read more

Paid for the #1 cleaning that runs about $45. The person who did the actual cleaning of my truck did a good job but it was whom ever did the vacuuming did a really crappy job. There was dirt around the passenger front seat and the dog hair and sand in the back. With the cost of services I expected a good job. Not going back again. I can do a better job for about a quarter of what they charged. read more

I am here right now. besides the long wait it has been a good experience. Everyone has been friendly, and they do a really good job.

The wipe down was horrible! Smudges and smears seriously. Crumbs everywhere on the console! Guess I'll just go do it myself read more

I usually come here for years , but it has changed a bit lately. Today I brought my car in to be washed inside and out . Only four people are working here today and that includes the cashier. This happened last time too but I thought it was a fluke. I can tell i will be here awhile today. This is a poor management issue . After over 20 years coming here I will try the newer car wash in town next time . read more

Overall OK job. Paid around $50.00 with tip. Notice passenger seat only had a smidgen of mud on the seat part from dog's paws. Went in to ask female manager/cashier just to have this wiped down with a damp cloth. With a scowl on her face and curt answer stated this was detail work and is not covered. That was it as far as she was concerned. Went to van, got some paper napkins, wet them in water puddle in driveway and wiped seat clean. Returned into store to let her know I had taken care of issue and told her I would never return again. Her reply "that was OK with her". She has no customer finesse and is in the wrong position. On prior visit top of van was dirty. They stated they did not clean tops of vans and would not clean this one. Should of never returned this trip. Learned my lesson. Will definitely go to a different one next time. There is an old saying "Good job share with one person, bad job share with ten or more". Have shared with all who read reviews. read more

I enjoy coming to get my blackTahoe cleaned at Auto Brite, because the staff is friendly and they do a fantastic job always. I don't know why there are so many bad reviews. I am pleased with all of the staff and I been coming here for about 2 years with not any issues and I will continue to come. Im happy! read more

Auto Brite Car Wash - my Tahoe that is cleaned with great wonderful people. With a reasonable price. - Car Wash Near Me - Jacksonville, North Carolina

Although this place was poorly reviewed, I haven't had my truck cleaned or washed in months (I keep the inside clean and trash free at all times regardless), but I was tired of seeing the same dirty coat of mud and what have you and decided she needed to be shiny again. While some of had bad experiences here I have to say they did an excellent job on my truck. They took their time, were friendly and professional. I have no complaints, will come here again. read more

Auto Brite Car Wash - Car Wash Near Me - Jacksonville, North Carolina

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This place does good work. I give it 4 stars for 2 reasons. 1 the employees were moving a little slow. Now today I wasn't in a rush or anything but god forbid I was. When I say slow I mean slow, and I understand somewhat but come on now. Also the wash itself was $20 for full service which is a little pricey for someone like myself who gets a carwash every week. As for the wash itself. Outside was a little dirty afterwards and inside was pretty solid but still found some dirt and dust above my steering wheel. So far best carwash I've run into. read more

Don't take your car here unless you want to deal with a rude lady who lies about closing times and workers who keep you car/house keys over night. Ive heard many horror stories about this dump.. read more

Excellent full service car wash at affordable prices. I live 30 minutes away but drive here every other week to have my car washed.

Very slow service. Been waiting for 20 min to pay. No cashier in sight. Finally a cashier!!

HO.LY.CRAP. This place is incredible! The building/parking lot/inside is a bit alarming at first glance but LET ME TELL YOU! My car wasn't this clean after I bought it brand new off the lot! We were there for a solid hour, but it was so worth it! We got the #1 where they wipe everything down and armorall everything and boy was my car blinginnnn! 100% would go back. I asked about monthly plans and they said they're working on getting them, hopefully in the next couple of weeks! Fingers crossed because I will be the first in line for one of those babies!!! Everyone was so nice and hardworking. I can't brag about their service anymore. It's just great! Go!!! Your car needs it. Lol read more

Not the first time we've been here, but definitely the last. We spent $40 to get the van detailed. They only seemed to wash the top 2/3 as the bottom was still very dirty. Inside detailing was a joke. Streaks on the glass, a simple vacuuming and they were done. There was still dirt under and between the seats, in the cupholders, and in the door tracks. Auto Brite? More like Auto Not-So-Brite. read more

I took my jeep in to get the interior cloth shampooed. David took great care of my jeep and was super nice. I appreciated his customer service. The reason I gave it four stars was because the wait room associates were talking about the tips they make, eating pizza and texting on their phones. Good price and service. read more

Took my car here to be washed. Was shocked when I found scratches in the paint and there was still dirt and grim inside the car. I will not be going back. read more

I have been to going to Auto Brite for about a year now. I always found the service to be average. Today, I was blown away. Jason took care of my vehicle. He did an outstanding job from start to finish. I could see that he took his time. He genuinely took his time and made me feel valued as a customer. I will definitely return and request him. read more

Literally been waiting here for 1hour just to get a fucking car wash the workers work to fucking slow here it is uncalled for I have never in my life waited this long for a fucking car wash like I'm a Buisness person have no time for this nonsense no tip for slow service read more

Can they go out of business? They suck! A bunch of frauds that put your car through a 7$ automatic car wash and vacuum your car then charge you 45$ and call it clean read more

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Waste of my time and money. Was told their vacuum sucks and that's why I still had a vehicle full of sand.

Service has always been friendly, we get our inspection here every year and the techs are seriously so nice and speedy! My main complaint is the vacuum doesn't get the crevices and while my car does look better it's not some amazing clean. It seems very rushed and as a mom of small crumb dropping mess making heathens i don't recommend this place for anything other than a cheap car wash or a state inspection. Go somewhere else if you want a true detail. read more

Outstanding service and attention to detail. Thorough, polite and meticulous in ensuring the vehicle is above standard when returned to you. This is not a fifteen minute job - they take their time and do a great job. Corey worked on my F-150 and is outstanding! Went back over my truck on his own and re-vacuumed spots he found inside before turning vehicle back over to me. Lots of car washes in Jacksonville bit none better than these guys. read more

Let me say first that I usually detail / wash my own cars but on occasion when I'm feeling lazy I take my cars to auto brite because it's 5 minutes from my home. The prices are comparable to other full service car washes. The quality of the wash / detail is just ok. After your car is quickly vacuumed out its run through a automatic wash then the cars are hand dried and armor all is applied. Nothing great about this place and nothing really bad either. If you want a really good detail and wash do it yourself or go to a hand wash detailer for more money. read more

Auto Brite Car Wash - Sitting here waiting on my car - Car Wash Near Me - Jacksonville, North Carolina

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I do a lot of car shows and I love bringing my vehicles here! They always take good care of me! My truck has custom doors on it, and people are always doing it wrong "Raquel" was told if this and insured that no one messed them up. She even told the manager not to help so it was done right! This kind of service will have me coming back time after time! read more

Auto Brite Car Wash - 2008 Toyota Tundra getting cleaned up for a Car Show - Car Wash Near Me - Jacksonville, North Carolina

communicates very well and did a good job cleaning the interior. very friendly staff and very helpful

This is the worst full service car wash that I have ever been to. They only had one person on vacuuming who takes forever to vacuum the cars. Because of his poor professionalism, cars that were behind me went through the wash first. Then they moved him to detailing and he is joking around taking his time while people are waiting for their cars. Need more people who take their job seriously!!! No wonder people are going to the self washing places here in town. read more

They pay attention to detail!!!! Recently came off a road trip, had bug juice everywhere! They took care of me

I'm so upset, I have NEVER had an ant problem in my car and yesterday I took my car here to get a basic clean inside and out and now I keep seeing ants crawl here and there. Idk if they need to clean out their vacuums or what but that's definitely not okay. Plus there was small white crumbs like sand or salt left all over my dash that wasn't there in the first place. Don't waste your money here read more

This is the first review I have ever written in my life but I am so mad Probably the worst car wash I have ever been to it took an hour and 20 minutes to get my truck washed he missed more spots than he got I will never go back I am so angry right now that I have to go and find another car wash to finish what they started read more

These idiots don't know how to align your car before putting it in the car wash. Thus they damaged two of my hubcaps and the manager, instead of apologizing, was extremely rude and said he's not responsible for it. I will be telling everyone I know NOT to go here! I am never going back again! read more