I'm really conflicted about this dealership. Let's start this off by saying I bought my 1st ever…read morecar here (had help from parents) so as far as payments and all that stuff goes, things were good. Now as far as maintenance... well that's another story. Came here sometime last year to get my oil changed and I waited 3 hours!! before I asked for an update. The lady that was my service advisor was very rude and unprofessional when I asked for an update. Literally have no idea why she was so rude, it was a genuine concern why it took 3 hours for my oil to be changed. I come today to get an oil changed and before I had handed over my car, I mentioned that my Washer Fluid light kept coming on and even after filling it up, it would turn off and than a few minutes later it would turn back on. The guy helping me was...not sure how to describe it but mumbling much of the time and it was very hard to hear/ understand him. I waited AGAIN 3 hours and asked for an update. This guy was vey hard to understand and he mentioned how my Coolant tank was completely empty and I had no coolant, don't know much about cars, but I do know that couldn't have been possible (the fact that I had no coolant) because my car would have overheard on the drive over (a good 30 minutes from my house). I went back and forth with him asking questions and could hardly get any proper information out of him. In the end the technician that was working on my car, pulled me into the back and "showed me" what he did. Basically saying he checked my coolant for any leaks, and said I had none. And that he filled my tank up. He also stated that my washer fluid tank had fluid in it. I then proceeded to explain my coolant was never "leaking" from my knowledge but I had thought it was my washer fluid. As the light kept turning on and there would be nothing in the tank. Not sure if they really weren't understanding what I was saying, or they were just avoiding the issue but I had to leave for school. 5 minutes down the road my washer fluid light turned on again :/

Worst service department I have ever experienced. Every agent I have worked with has been…read morecondescending and unprofessional. Their phone line is impossible to reach and when you do reach them, you're met with grumpy workers who communicate poorly. When you finally reach them and ask to speak to your specific advisor, they make all kinds of excuses that theyre in the bathroom, theyre at lunch, and you ask for a call back and they never do. I had a super early morning appt for a simple oil change and left my car with them all day. By the time the service department was ready to close, they said oh sorry we couldn't get the oil change done. That is unacceptable from a dealership. They couldn't even communicate halfway through the day to give me a heads up they couldn't complete the most basic service. Valvoline got it done in 10 mins. I wouldn't recommend them to anyone.

It was the time again for car maintenance. I just did an oil change and tire rotation, which was…read morepretty pricey at 155. They did upsell more recommend services like coolant and tire alignment, but that would have jumped to over 700. I just stuck with the basic routine. I waited in the lounge, scrolled through posts, and surfed the net while I waited. Got texted with inspection notes and recommend services, but I declined. After an hour and half later, they texted me and said they were done. I paid the bill in the counter and left. The service staff are friendly and helpful, but the prices here are very expensive. But they get the job done and I trust them because this is the place where I bought my car. For other advanced services, I might look elsewhere for cheaper prices and still reliable. But if you are looking for reliability and friendly staff, Autonation is still good. Overall: B

We have purchased 2 cars at this location. The staff is amazing they always make sure we are taken…read morecare of, treat us like humans and are real with us about pricing. The finance manager Ed Hayward is our guy! We have had a great experience with the service team

Quiero agradecer especialmente a Juan Sabate por la excelente atención y el profesionalismo que…read morerecibí durante la compra de mi nueva Ford F-150. Desde el primer momento fue una persona muy amable, respetuosa y transparente, siempre dispuesto a responder cada pregunta y ayudarme en todo el proceso sin presión ni complicaciones. La experiencia fue de 100/100 y sinceramente salí súper feliz con mi compra y con el trato recibido. Se nota cuando alguien trabaja con pasión y realmente se preocupa por el cliente. Recomiendo totalmente a Juan Sabate a cualquier persona que esté buscando comprar un vehículo y quiera sentirse bien atendido, orientado y seguro durante todo el proceso. Muchas gracias por hacer de esta experiencia algo tan positivo y profesional. I want to give a special thanks to Juan Sabate for the outstanding customer service and professionalism I received while purchasing my new Ford F-150. From the very beginning, he was respectful, transparent, patient, and always willing to answer every question and help throughout the entire process without pressure or complications. This experience was truly 100/100, and I honestly left extremely happy with both my purchase and the level of service I received. You can tell when someone genuinely enjoys helping customers and takes pride in what they do. I highly recommend Juan Sabate to anyone looking to purchase a vehicle and wanting a smooth, professional, and trustworthy experience from start to finish. Thank you again for making this such a positive experience.

Honestly, if I could rate this dealership ZERO stars - I would. My time was not only truly wasted…read morebut also extremely concerning, especially as a woman. Initially, I was in touch with a salesman - Omar. I was set to see a vehicle on a Friday directly after work and appraise my current vehicle for trade. When I walked in with my child, I was on the phone with my bank in order to speak about financing options through them; I politely remained outside to finish my phone call where I felt like I was being circled by a shark via a salesman that I assumed was who I spoke with in the beginning. To my surprise it wasn't, the salesman was named Travis. Everything was going fine in the beginning. I looked at the original vehicle I was interested in but wasn't keen so I started to look at others. Eventually I went on a test drive with Travis and stated I was interested in a car even though it was above my budget. When Travis came back with the numbers, my vehicle was appraised $6.5k less than another dealership so that was a hard no and stated I would only trade my vehicle if it was for the same appraisal I had already received within 14 days. After stating to Travis I wouldn't accept anything less than that he went to go and speak with upper management. Upon Travis' return, he provided me with yet again another number under what I asked which resulted in another hard no. I explained to Travis there wasn't any way I was going less than what I wanted, I was then asked to sign the appraisal paper if he could get my number to "ensure I do business with them" - I refused so again.. he left. He came back a 3rd time with another offer, again not at what I asked for... I then told Travis he could call me if they could come to a conclusion of an offer of what I wanted but I would like my keys so I may go home and get dinner for me as well as my child. Travis continued to ask me multiple times what could be done to get my business *that night* - I stated multiple times that there wasn't anything happening tonight, I needed to go home, which resulted in me having to ask Travis THREE TIMES to provide me with my keys. He finally went to go and get my keys however it was taking longer than it should've, so I got up to go and physically find him. Instead of grabbing my keys, he was grabbing a person from management as another attempt at keeping my business. I proceeded to ask Travis a FOURTH TIME for my keys, while the manager was asking how they could obtain my business and was told I wanted what I asked for as well as not to have to ask for my keys 4 different times. Upon obtaining my keys and proceeding out to the parking lot, I was then followed by Travis who was still asking what he could do to earn my business. I was yet again adamant that there was no business to be had that night, and he could call me if they came to the number I was seeking. After leaving the dealership, I was called four times in total back-to-back by Robert Gomez, and my initial salesman, Omar which I didn't answer. I then received a text from Omar asking me, "what happened" and why I "didn't like the car" I test drove. I told Omar I was certain he was aware of what happened, however Omar continued to play as if he didn't know. I proceeded to tell Omar what happened, even asking if he would allow his adult daughter to go to this dealership after the treatment I received, to solely obtain a response of "I'm sorry" but "I can make the process smoother for you so when is a good time to come in?" - not a single answer to my question. Ford has been a go-to in my family since the 1960s as my grandfather worked his entire career and retired with Ford, the man was on the team who built the very first Mustang for goodness sakes, all while continuing to be their biggest fan until he passed. I truly thought I would be in good hands, but I was unfortunately extremely let down while simultaneously feeling like I was being held in the building without an option to leave. I would never recommend this dealership to anyone, especially a female.

We went in and talked to Damion when we were ready. Honest to God this was the BEST car buying…read moreexperience we have ever had. Damion wanted us to have no pressure at all. He is just a friendly guy who wanted to help us get the best deal. On a vehicle that is in big demand, 2027 Kia Telluride, we got a great deal which is surprising because most dealers, in the Orlando area, are not budging on their marked-up prices or have sneaky practices. We left and not even once did we feel we got dupped by Greenway Kia EAST. Would not hesitate to buy a car from here with Damion. This review is for Damion and Greenway Kia East ONLY located at 8701 East colonial drive. This review is NOT for the Greenway North or West locations.

After speaking directly with the sales manager, it turns out I did get an overall good deal. Great…read morevehicle overall.

I honestly hate dealerships, but my car buying experience was the best that I've ever had. Tristan…read morewas amazing and personable. I didn't feel like I was being haggled or just another person. He treated me respectfully and very kind. He took what I had to say and found a good fit. He listened and was relatable. He came in on his day off to help me go through the entertainment system. Set everything up and answered all my questions. I didn't feel rushed or anything. He is an asset to the company. And to top it off everyone that I have encountered there from the front desk to other sales people have been very kind. I really feel this is how a dealership should operate. I even had a rental car waiting for me when I was getting service done. I really feel like they go above and beyond. A+

Bought a Ram 1500 in 2020. Experience was the typical car buying Kabooki dance…read more Where they have excelled is the service department. Had an issue with the steering box and they were the only dealership that could figure it out. My local dealer was clueless so I drove back to Orlando and told them you have my truck until you figure it out. They did. I have been taking my truck here ever since. Over four years of routine preventative maintenance and a few warranty things. Even worked with me on my visors when they failed. They gave me a loyalty discount. Ask for Tyrese as a service rep or Trace. Both will make sure things are taken care of.

Jamarley was a prince! Great communication, completely transparent, honestly wanted to help me find…read morewhat was right for me. He showed me all the cars on my list, was VERY patient and personable, and answered as many of my questions as he was able. Lots of brand knowledge in that young man! Matt in finance was so open, honest, and straightforward, I could barely believe it. The time we spent in his office was much more like hanging out with a friend. Awesome guy. Deep product knowledge. I was completely caught off guard by the Nissan Ariya! I came to look at a different car, but as soon as I sat in it with Jamarley, I was blown away. I could not be happier with the service they provided me, the car I found with their help, or the deal I found there.

inquired about a vehicle... instantly was emailed by four…read moredifferent "people". three went to my inbox, one to junk, all with no actual substantial content. stop the games and just sell products for honest prices!

5/5 Stars -- Outstanding Customer Service Team!…read more The people truly make the business, and the service team at Holler Honda is a perfect example of that. I want to give a major shoutout to Carlos Bernal, Ivan, and Christian for their exceptional attentiveness and professionalism. What really sets them apart is their communication--they stay in close touch and keep you fully updated every step of the way regarding your vehicle's status. Even when they don't have the best news to deliver, their delivery, care, and transparency are exactly what top-tier customer service should look like. Because of Carlos, Ivan, and Christian, servicing my car here is an absolute pleasure. Their outstanding customer service skills are hands-down the reason customers keep coming back. Thank you all for taking such great care of your clients!

I had a wonderful car buying experience at Holler Honda. They have the best price guarantee so…read morethere isn't any haggling, the price you see is the best price. They also don't work on commission so they aren't just trying to make a sale so they can get their piece of the pie. Peter was absolutely fantastic! This was the fourth car i've purchased from a dealership and I've never had the sales rep be as knowledgeable as Peter was. I was SO impressed! It was apparent that he cares about what he does and is passionate about it enough to take the time to learn EVERYTHING. He gave me an in depth response for every question is asked. I can't say enough good things about him! We dealt with Mike for finance and he was wonderful too, talked me through the paperwork and add-ons and was patient while I asked all the questions. Lastly, Wiz was super friendly and helped with my trade in. Overall, this was a great buying experience and i'm so happy with my new car!

So you have to understand, buying a car is NEVER fun. Its a long experience, especially with test…read moredriving cars and preparing to get a loan. It's just not fun. Sales people are there at the end of the day to get you to buy a car. I will say, I don't have too many negatives about this place. There are a couple gripes I have but they are small and over all, I was treated with respect and the people are friendly, even when I came in and thought I was going to change my mind and exchange my vehicle for something cheaper, they were nothing but nice to me. Khaleed, Dallip and Omar were the ones who helped me. And they were thorough with everything including the loan process and the price. Prices for vehicles are higher than ever so that in it self was stressful but that has nothing to do with the service and the people I worked with. The only thing I would have loved is if the process was sped up a bit (but that was no ones fault and it comes with the territory) and if they changed the music. They played house music all day. So for 7 hours that's what I listened to. It might be a sales tactic to try to get people to buy a vehicle. Who knows. Overall, this place is worth a look.

horrible experience here at offlease, i called in this morning to confirm a Tesla i saw online was…read morestill there. Receptionist said vehicle was there, i let her know we'd be driving two hours to come check it out, she informed me vehicle will be there even after i asked to double check with a sales agent to make sure because this happened to me already and i don't want to waste my time or agents time, she said vehicle is there. I get there after 2 hours and vehicle was sold a couple days ago. IT GETS WORSE... i end up asking the manager to help and he says oh well that's sales, never again. never recommending