So you have to understand, buying a car is NEVER fun. Its a long experience, especially with test…read moredriving cars and preparing to get a loan. It's just not fun. Sales people are there at the end of the day to get you to buy a car. I will say, I don't have too many negatives about this place. There are a couple gripes I have but they are small and over all, I was treated with respect and the people are friendly, even when I came in and thought I was going to change my mind and exchange my vehicle for something cheaper, they were nothing but nice to me. Khaleed, Dallip and Omar were the ones who helped me. And they were thorough with everything including the loan process and the price. Prices for vehicles are higher than ever so that in it self was stressful but that has nothing to do with the service and the people I worked with. The only thing I would have loved is if the process was sped up a bit (but that was no ones fault and it comes with the territory) and if they changed the music. They played house music all day. So for 7 hours that's what I listened to. It might be a sales tactic to try to get people to buy a vehicle. Who knows. Overall, this place is worth a look.

Title: Misleading Listing, Broken Promises, and No Resolution on Repairs or Return…read more I recently purchased a used vehicle from Off Lease Orlando. To begin, I was initially working with one salesman, but due to my inability to get in contact with the original salesman despite repeated attempts, I was eventually transferred to another salesman to complete the sale. This inconsistent communication and conflicting information continued throughout my entire dealings with this dealership and their staff. The vehicle was advertised and sold to me as an all wheel drive (AWD). However, when the car arrived, it was discovered by my trusted mechanic that the rear-wheel-drive system had been removed, meaning the car was not all wheel drive as described. This was not disclosed before the purchase and is a major misrepresentation of the vehicle's drivetrain. In addition, I found multiple undisclosed issues at delivery, including: * Additional miles on the odometer beyond what was expected or reasonable for a car "delivered on a truck." * A tear in the driver's seat, scrapes on the rear driver side panel, stains and tears in the roof cloth/headliner, problems with the rear safety sensors, and two front tires in need of immediate replacement. The delivery process was also misrepresented. I was told it would be a simple and straightforward shipment, but the car took 10 days to arrive, during which I received little proactive communication. I was initially told the car was delivered on a truck, but the odometer reading at arrival suggested it had been driven a significant distance rather than transported as promised. I was told I had a 5 day return window that started once the car arrived. However, once I discovered the misrepresentations and defects on Monday following the Sunday delivery, the dealership changed its explanation and claimed the return period actually started when the paperwork was signed, which was not what was discussed during the purchasing process. This policy was not honored, and I was effectively denied the return window I was led to believe I had. I was not able to get the car returned, nor did I receive any refund or reimbursement for repairs needed to address the items that were falsely described or misrepresented in the listing and during the sale. Overall, this experience highlighted serious problems with false or misleading descriptions, inconsistent communication, and an unwillingness to honor the promises made at the time of purchase. Potential buyers should be aware that this dealership may not always follow through on what is promised and that important details--especially drivetrain, mileage, and condition--can be misrepresented in the listing or during the sales process. This dealership has also been found to be very difficult to communicate with via phone or email. I would advise future customers to carefully verify the vehicle's configuration, get all promises (including return policy, delivery method, and who will be handling the sale) in writing, and get a thorough inspection before finalizing paperwork regardless of what is verbally promised.

We would not shop anywhere else! Frank is honest, dependable and accommodating. We just bought our…read more3rd vehicle from him and he held it for a week while the bank took their sweet time getting the loan ready. Our first experience with him was 8 years ago and he immediately put us at ease. He showed us what was available and told us what he would give for our trade(which was very fair) and then said, "Just let me know what you would like to do." There was no pressure or haggling! GO SEE Frank!

I purchased a 2011 Mustang Convertible from The Minivan Store. I live 80 miles from the dealership…read moreso I called the week before my purchase to discuss pricing and to get an estimate on my trade in. Frank Aquino was my salesman. I went to look at a 2011 Ford Mustang the following Saturday. The car was just as it looked in photos and as described in the ad. The price was far below every other comparable car that I have looked at so far (I've been looking on line and at dealership for 4 months). Frank gave me the price for my trade in that he said he would over the phone. This was by far the best car purchase transaction I've ever experienced. The pricing was great and there were no hidden fees. The dealership sells vehicles with honesty, integrity and professionalism. I would highly recommend this dealership. I love my new car!

So far i only dropped my jeep off, so I may have to come back to fix the review based on the rest…read moreof my experience... The customer service in the service department is awesome! Elizabeth is very kind and doesn't talk to me like i should know what is going on. I took my jeep at first last week and then they scheduled to have me come back later to be able to leave my car for a few days if necessary. Elizabeth remembered me once i walked in and then a half hour later when i drove back with a rental, she got my sun pass from my car for me. Specifically, i texted the number asking if i could grab it and when i got there she had already went to my car to get it for me. I do not write reviews, but I feel like it was necessary. Kindness goes a long way.

DO NOT BUY FROM THIS DEALERSHIP! They are complete scammers…read moreand insanely rude. Sold a car and withheld pertinent vehicle history information fraudulently then continued to deny knowledge of their wrongs. Insisting that they were never asked about the vehicle history for the vehicle purchased and "they did nothing wrong or illegal." Their manager Erik was so rude and careless. Had zero desire to help that he only finally got on the phone with me (just to continue being rude) after being requested to do so repeatedly. WORST SALES AND CUSTOMER SERVICE I HAVE EVER EXPERIENCED WITH A DEALERSHIP!!

CarMax made the pick up process easy and seamless. The vehicle was ready as promised. We did an…read moreinspection of the work done before driving away. Good job done on the repairs made.

Always welcoming, fast service, fair prices. I highly recommend! I bought my GTI here and have had…read moreit maintained there for nearly 10 years now.

not even worth the one star. they overbooked for Christmas Day and didn't bother sending any…read morecommunication out. we arrived to find a we are closed sign. now to figure out how to get a refund from a place that won't answer the phone but will immediately text you and also ignore that. STAY AWAY!

Easy to use prices are reasonable. I would say to you all…read moretake a photo of your car.... the pole where you parked so you can fi d your car quickly when returning And the elevator on the floor/ door where you parked. Sounds silly, but it works when you have 6 people all talking and we you return everyone knows....a different spot.

Jr.'s was the best auto garage experience I have had in YEARS and I will 10000% continue coming…read morehere! I always bring my car to the dealership but it's far away and honestly it's exhausting on the bank account to go through dealership prices as they're undeniably always higher. Jr.'s prices were very fair and he was personable, friendly and most importantly to me - not salesy! One thing I absolutely loved, unlike anywhere else I have ever been, is that he actually gave me my OLD part back after replacing it with a new one! THAT, to me, just goes to show you that they are backing up what they stand for: honest and trustworthy service. (I cannot tell you how often I wonder when I go elsewhere if they actually did what they said they did because... how would you really know?!) Hands down, five stars! Thank you, Jr!

unfortunately, I read the negative reviews when it was too late and they turned out to be accurate…read more this shop had my car for almost 2 weeks total, charged me $3k, and 2 months later ... the exact same problem came back as if it was never fixed. I then took my car to the dealership of its brand and they have to redo everything this shop supposedly fixed. and of course, JR Auto Repair only takes Zelle or cash so there's no way to get your money back after you realize they stole from you. Junior asked me to bring my car back so they can take a look, but I have no faith in this shop to get things done properly. my car is too important for their incapable hands. Junior has a terrible attitude and you can tell by his sassy responses to the negative reviews that he is absolutely guilty of being a scammer. on top of being a scammer, the shop is overall unprofessional. I had to text and call several times for updates on my car. the price went up every time we spoke. they left hand prints all over hood and interior of the car. all on top of not actually fixing anything. overall, I feel taken advantage of. Junior asked me my age and commented that he thought I was much younger and he also asked what I do for a living as I have a nice car. he also made sure to mention before he even saw the car how expensive repairs can be on it just based off the brand. to me, he saw a young woman with a nice car and decided I would be an easy target, and I fell for it. please, do NOT bring your car to this shop. Junior absolutely is a salesman and he will say anything to get you to agree with him. do not make the same VERY EXPENSIVE mistake I made.

The service was quick, simple, and affordable. I got my windshield replaced within 2 hours. It was…read moreeasy to make an appointment, Adel was very helpful. They had comfortable couches in the waiting room. Overall, it was a good experience!

I found this auto shop on Yelp and honestly didn't know what to expect, but I'm so glad I went! My…read morecar had a broken part, and they happened to have the exact one in their storage, so I didn't have to wait for an order or come back another day. They replaced it quickly and were very professional and hospitable throughout the whole process. Great service, fair price, and super friendly people, highly recommend!

If I could give Mobility Works a 100 stars I would. I had a fantastic experience purchasing a…read moremobility scooter for my dad. From the moment I walked through the door, Ashley was very knowledgeable, kind and patient. She was very helpful, she walked me through the features of the scooter. She even made sure that it would meet my dad specific needs. I would highly recommend Mobility Works to anyone in need of a mobility device.

My experience with Mobility Works and Mobility Vans 4 Kids has changed my family's life today is a…read morenew beginning finally with the help of Mr John and Ray our dream came true now we can travel together is easier to get Abi in the van we are so blessed and again Mr. Ray and Mr. John thank you so much may God bless you and keep you always Together we Ride