CarMax made the pick up process easy and seamless. The vehicle was ready as promised. We did an…read moreinspection of the work done before driving away. Good job done on the repairs made.

Always welcoming, fast service, fair prices. I highly recommend! I bought my GTI here and have had…read moreit maintained there for nearly 10 years now.

So I sold various vehicles to this junk yard and I completely am satisfied with the job they do…read morebecause they are always on point with everything I recommend this junk yard to everyone who is looking for parts or junking their vehicle because they will always work with you and give you 100% service. SERVICIO PERFECTO

PEOPLE IN CENTRAL FLORIDA BEWARE!! my son was involved in an…read moreaccident a week ago with his car being totaled. I started calling around for it to be towed and junked. BE AWARE OF A PLACE THAT GOES BY; several names including : Recycling, Orlando Auto Parts and Recycling. CLass 7 Auto, and many others. THe scammers go by the names of Ashley, Rodrigo, Edwardo, and George. I called around for prices and hearts was NOT the best; but they kept calling. Saying they could do a better price. SPoke with George who knew paperwork was in another state, knew condition of car, knew the time frame we needed to work in. He offered me MORE money than my highest offer I had gotten. Day for pick up came, Even after 6 phone calls, being ASSURED they would be there, my son sat 2 HOURS and they never showed. I spoke to George all the way up until 10 mins to 5. Then went to VM. NExt Day George conveniently wasn't there!!! That day spoke with Rodrigo as well as Ashley, 5 times. They were STILL late for a scheduled pick up, and THEN the Driver got in the phone and he and Ashley decide it would be $130 LESS than the offer George gave, siting "paperwork was needed" paperwork already discussed with George. Driver wrote HOLD on car and said IT WOULD NOT BE CRUSHED the next, and handed my son $400.!!!! When George was contacted the following day, he said, "well depends on condition of car", I said "same condition I talked to you about, including paperwork". He says "I'm sorry, but we have the car now!!" No offer to make it better, no apology, no offer to send money HE PROMISED. FLIM FLAM MAN AND AGENCY. LOOK AT COMMENTS IN YELP (I wish I had). GREAT RATINGS YEARS AGO....,. Not so much now. The have a number of different numbers and business names!!! PLEASE DO NOT BE SCAMMED LIKE I WAS!!!! IF I could give NEGATIVE STARS I WOULD.

Honest people with very affordable pricing they came and picked up my car on the side of the…read morehighway and payed me cash on the spot

From the owner: We offer Fast Pick up. We also pay cash on the spot. We offer fast pick up for your junk vehicle we…read morealso service all of Florida. Amazing customer service

Honestly, the best customer service I've received in my 8 years of living here in the United…read moreStates. Thank you to Jeffrey, who was always attentive to my needs with my Tahoe, and to David for providing me with the Suburban while I waited for my vehicle. God bless you both; keep up the great work, you're the best! ‼

I regret purchasing my vehicle from this dealership…read more I bought a car last Monday and was only able to drive it home before noticing a serious issue. By the next day, it had to be returned and has been in their possession ever since. I was told the vehicle needs a rear differential replacement -- a major repair that should have been identified before the car was ever sold. Since then, I have been given multiple conflicting updates. I was told more than once that the part had already been ordered, only to later find out that it was never ordered at all and was still pending approval. That level of miscommunication is unacceptable. What's even more frustrating is the complete lack of follow-up. I have been told several times that someone would call me back with updates, including a manager, and no one ever has. I've had to repeatedly call myself just to get basic information, and even then I'm getting different answers depending on who I speak to. At this point, I have had the car in my possession for less than 24 hours since purchasing it, and I am still without a clear timeline for when it will be repaired. This was supposed to be an exciting milestone purchase, and instead it has been one of the most frustrating customer service experiences I've ever had. Between the mechanical issue, the lack of communication, and being given inaccurate information, I would strongly caution anyone considering buying a vehicle here. Make sure you get everything thoroughly inspected and documented before leaving the lot -- because once you do, getting clear answers seems nearly impossible.

The Carvana process in selling a car is solid and very…read moreeasy. The sales team needs training when customers sell a car. They take the process for granted. My background is in Sales training with over 30 years experience. I've seen more enthusiasm at DMV on a crowded Monday morning. Besides the Sales lack of enthusiasm. My experience was good because I refused to match the negative energy.

I am a Carvana customer, but only had my car delivered before. Today my sister was getting her new…read morecar from the vending machine and I could NOT miss it! Was an easy process. Everything done online, you talk to a live person once or twice to finish the process and I will not go back to a dealership. The vending machine experience with the coin and watching it get delivered to you... so fun! I will recommend Carvana to all my friends and family. I love my car, and my sister loves hers!

I had a great experience with JFP Towing! The service was prompt, the tow truck operator was…read morefriendly and professional, and my car was handled with care. They made a stressful situation much easier to deal with. Highly recommend their towing services! Oh yes the price was fair compared to other towing companies I called. Not to bad I most say.

They were fast and very friendly. This is the first time I've needed a tow truck, but I know I'll…read morecall them for another emergency.

I recently purchased me vehicle from here it was such and smooth and easy process I would 100%…read morerecommend coming here they walk you through every step my sales rep dajesha was amazing!!!

Title: Misleading Listing, Broken Promises, and No Resolution on Repairs or Return…read more I recently purchased a used vehicle from Off Lease Orlando. To begin, I was initially working with one salesman, but due to my inability to get in contact with the original salesman despite repeated attempts, I was eventually transferred to another salesman to complete the sale. This inconsistent communication and conflicting information continued throughout my entire dealings with this dealership and their staff. The vehicle was advertised and sold to me as an all wheel drive (AWD). However, when the car arrived, it was discovered by my trusted mechanic that the rear-wheel-drive system had been removed, meaning the car was not all wheel drive as described. This was not disclosed before the purchase and is a major misrepresentation of the vehicle's drivetrain. In addition, I found multiple undisclosed issues at delivery, including: * Additional miles on the odometer beyond what was expected or reasonable for a car "delivered on a truck." * A tear in the driver's seat, scrapes on the rear driver side panel, stains and tears in the roof cloth/headliner, problems with the rear safety sensors, and two front tires in need of immediate replacement. The delivery process was also misrepresented. I was told it would be a simple and straightforward shipment, but the car took 10 days to arrive, during which I received little proactive communication. I was initially told the car was delivered on a truck, but the odometer reading at arrival suggested it had been driven a significant distance rather than transported as promised. I was told I had a 5 day return window that started once the car arrived. However, once I discovered the misrepresentations and defects on Monday following the Sunday delivery, the dealership changed its explanation and claimed the return period actually started when the paperwork was signed, which was not what was discussed during the purchasing process. This policy was not honored, and I was effectively denied the return window I was led to believe I had. I was not able to get the car returned, nor did I receive any refund or reimbursement for repairs needed to address the items that were falsely described or misrepresented in the listing and during the sale. Overall, this experience highlighted serious problems with false or misleading descriptions, inconsistent communication, and an unwillingness to honor the promises made at the time of purchase. Potential buyers should be aware that this dealership may not always follow through on what is promised and that important details--especially drivetrain, mileage, and condition--can be misrepresented in the listing or during the sales process. This dealership has also been found to be very difficult to communicate with via phone or email. I would advise future customers to carefully verify the vehicle's configuration, get all promises (including return policy, delivery method, and who will be handling the sale) in writing, and get a thorough inspection before finalizing paperwork regardless of what is verbally promised.